Top Operations Manager Jobs in NYC, NY

Manage DIS administration, deployment, monitoring and support for EAI/ETL (BizTalk, SSIS). Lead distributed operations teams, ensure SOX compliance, automate deployments, maintain documentation, monitor performance and alerts, coordinate with DBAs/Control-M, manage incidents/DR/backups, support testing and ensure SLA/OLA adherence.

The Strategy & Operations Manager will lead high-impact workstreams, influence strategy, automate workflows, and build scalable systems while collaborating with customers and internal teams.

The Operations Manager will analyze product metrics, drive operational strategies, lead cross-functional projects, and improve customer experiences for Nevis's AI wealth management platform.

Manage end-to-end planning and execution of regional live and digital events: project plans, budgets, vendor and venue contracting, on-site operations, cross-functional coordination, KPI measurement, and process improvements. Ensure seamless attendee experiences, track finances and ROI, and travel occasionally (up to 25% annually).

Lead client operations and reporting team to improve service delivery, streamline processes, ensure timely client reporting, manage key client relationships, monitor performance metrics, and maintain regulatory compliance and risk controls.

Lead and improve client operations and reporting for Integrated Middle Office Solutions. Develop strategies to enhance service delivery, streamline processes, ensure timely and accurate client reporting, act as primary client contact, monitor performance metrics, and maintain regulatory compliance and risk management.

Lead global music partnership operations including rights landscape, content ingestion (DDEX), metadata and publishing clearance, compliance reporting, third‑party vendor management, CMS architecture, automation of workflows, resolving complex partner issues, and cross-functional coordination with Product, Engineering, Finance, and Legal to support music-based features.

The Assistant Manager will oversee site operations on coach.com, monitor site health, act on site issues, and lead communications within eCommerce teams to ensure operational efficiency.

Manage leasing property tax operations and internal operations segments, ensuring accurate processing of returns, assessed values, and tax bills. Lead staffing, coaching, process improvements, reporting, access approvals, and cross-functional communication to drive efficiency, compliance, and operational consistency across locations.

Oversee and coordinate company operations and strategic development, manage multiple projects, ensure client satisfaction, review major deliverables for quality, work cross-functionally and closely with the CEO to identify issues and growth opportunities.

As Operations Manager, you will oversee staffing, capacity planning, and the operational processes of the AI delivery organization, ensuring effective execution and financial performance.

The Manager will lead product discovery in eCommerce, managing teams to enhance the customer purchase journey through data-driven insights and cross-functional collaboration.

Lead and execute high-priority cross-functional initiatives across engineering, product, hiring, operations, and business development. Build teams, processes, and capabilities; research markets and opportunities; identify operational problems and implement solutions; own projects end-to-end and deliver measurable business outcomes.

Lead scaling of Zip's Business Value function by building systems, tooling, and data infrastructure for ROI modeling, benchmarking, and reporting. Produce C-suite level business cases, create self-serve go-to-market tools, stand up intake/triage/reporting workflows, and advise GTM, Product, and Enterprise teams to operationalize value generation.

Manage and improve a service unit: supervise Team Managers and staff, drive local sales alignment, ensure service quality and compliance, oversee billing/DSO, hiring/training, budgets, audits, and participate in industry functions and special projects.

Lead operational foundation for Customer Engineering: design territory and capacity plans, improve end-to-end CE processes, maintain Salesforce data standards, partner with Analytics, Business Systems, and Applied AI to identify automation/AI opportunities and drive adoption. Serve as CE pod lead and contribute to org-wide GTM initiatives.

The Operations Manager for Roadway Markings oversees daily operations, manages crews, ensures compliance, optimizes performance, and leads training initiatives to enhance team skills.

Lead India operations and projects: manage budgets, contracts, field logistics and teams, cultivate stakeholder partnerships, ensure data quality, generate insights and reports, train field teams, and support regional Operations and Data & Insights on special projects. Travel ~10–20%.

The Operations Manager oversees site integration and operational efficiency, managing RSO teams and ensuring successful departmental setups across multiple facilities with a focus on continuous improvement.

Lead end-to-end CX automation projects, optimize LLM pipelines and RPA, report on automation performance, partner cross-functionally, mentor team members, and bring forward emerging AI-driven improvements to customer experience.

Own and maintain the GTM tech stack: map systems, ensure integrations (Salesforce/HubSpot/etc.) and data fidelity, audit workflows, build automation and dashboards, define KPIs, and drive a tech roadmap that reduces friction and improves GTM team productivity. Partner cross-functionally and report to SVP of CS & Business Operations.

Lead and oversee client service operations within Investor Services, managing multiple teams and managers. Set strategic priorities to improve client experience, resolve complex senior client issues, drive long-term planning and revenue growth, and own talent management and area performance.

Lead US launch operations for Vocca: deploy and configure AI voice clients, own post-sale success and account management, document onboarding and playbooks, and achieve ~ $1M ARR in year one while building a scalable US ops function.

The Operations Manager oversees government contracts, manages team performance, and provides training while ensuring quality service delivery and team development.

Lead client implementations and internal transformation efforts, manage service delivery teams, optimize workflows, and enhance healthcare operations.