Top Operations Manager Jobs in NYC, NY

Lead Support strategy and operations: provide data-driven insights, build 0-to-1 programs, own lifecycle intelligence, drive AI/automation adoption, plan capacity and budgets, create unified performance dashboards, and represent Support cross-functionally to execute OKRs and improve customer experience.

Lead design and scaling of GTM systems architecture, data strategy, AI-enabled workflows, and operational processes. Own HubSpot and GTM tech ecosystem, ensure data quality and integrations, automate workflows, and advise GTM leadership to improve efficiency across Sales, Marketing, Partnerships, and Customer Success.

The Senior Strategic Operations Manager drives operational excellence by leading strategic initiatives, analyzing data, and optimizing processes across Mudflap, a marketplace in the trucking industry.

The Partner Operations Manager will optimize and manage operations for channel and indirect revenue, supporting partner deals and ensuring compliance with GTM strategy.

The Senior Manager, Strategic Operations at Givers will design operational systems and improve caregiver outcomes while managing complex operational initiatives, KPIs, and compliance in a tech-enabled care delivery environment.

The GTM Strategy and Operations Senior Manager will analyze sales performance, improve operations, and drive strategic growth initiatives while working closely with sales, product, and leadership teams.

The Regional Operations Manager ensures operational excellence across schools by managing teams, enhancing performance, and overseeing resource allocation. This role involves strategic leadership, data-driven advocacy, and talent management to support educational outcomes.

Manage end-to-end speaker logistics for national cybersecurity events, including onboarding, travel coordination, schedule and rehearsal management, on-site support, and post-event follow-up. Partner with programming, marketing, production, and operations to ensure speaker deliverables, maintain records, monitor related budgets, and continuously improve speaker processes. Travel up to 25% annually.

Lead and manage daily school operations including facilities, compliance, enrollment, purchasing, food service, transportation, data systems, technology, and events. Supervise operations staff, ensure operational quality, support test administration, and develop the operations team to enable instructional focus.

Manage DIS administration, deployment, monitoring and support for EAI/ETL (BizTalk, SSIS). Lead distributed operations teams, ensure SOX compliance, automate deployments, maintain documentation, monitor performance and alerts, coordinate with DBAs/Control-M, manage incidents/DR/backups, support testing and ensure SLA/OLA adherence.

The Operations Manager will analyze product metrics, drive operational strategies, lead cross-functional projects, and improve customer experiences for Nevis's AI wealth management platform.

Manage end-to-end planning and execution of regional live and digital events: project plans, budgets, vendor and venue contracting, on-site operations, cross-functional coordination, KPI measurement, and process improvements. Ensure seamless attendee experiences, track finances and ROI, and travel occasionally (up to 25% annually).

Lead client operations and reporting team to improve service delivery, streamline processes, ensure timely client reporting, manage key client relationships, monitor performance metrics, and maintain regulatory compliance and risk controls.

Lead and improve client operations and reporting for Integrated Middle Office Solutions. Develop strategies to enhance service delivery, streamline processes, ensure timely and accurate client reporting, act as primary client contact, monitor performance metrics, and maintain regulatory compliance and risk management.

The Assistant Manager will oversee site operations on coach.com, monitor site health, act on site issues, and lead communications within eCommerce teams to ensure operational efficiency.

Lead day-to-day Channel Operations and strategic GTM initiatives for Vanta's Partner business. Partner with Channel, GTM Ops, Business Systems, Finance, and Marketing to design scalable processes, governance, reporting, partner programs, attribution, pricing, and territory/account rules. Translate ambiguous problems into actionable operational recommendations, drive cross-functional projects from strategy through execution, and measure outcomes to improve partner and seller experiences.

Manage leasing property tax operations and internal operations segments, ensuring accurate processing of returns, assessed values, and tax bills. Lead staffing, coaching, process improvements, reporting, access approvals, and cross-functional communication to drive efficiency, compliance, and operational consistency across locations.

Oversee and coordinate company operations and strategic development, manage multiple projects, ensure client satisfaction, review major deliverables for quality, work cross-functionally and closely with the CEO to identify issues and growth opportunities.

As Operations Manager, you will oversee staffing, capacity planning, and the operational processes of the AI delivery organization, ensuring effective execution and financial performance.

The Manager will lead product discovery in eCommerce, managing teams to enhance the customer purchase journey through data-driven insights and cross-functional collaboration.

Lead and execute high-priority cross-functional initiatives across engineering, product, hiring, operations, and business development. Build teams, processes, and capabilities; research markets and opportunities; identify operational problems and implement solutions; own projects end-to-end and deliver measurable business outcomes.

Lead scaling of Zip's Business Value function by building systems, tooling, and data infrastructure for ROI modeling, benchmarking, and reporting. Produce C-suite level business cases, create self-serve go-to-market tools, stand up intake/triage/reporting workflows, and advise GTM, Product, and Enterprise teams to operationalize value generation.

Manage and improve a service unit: supervise Team Managers and staff, drive local sales alignment, ensure service quality and compliance, oversee billing/DSO, hiring/training, budgets, audits, and participate in industry functions and special projects.

Lead operational foundation for Customer Engineering: design territory and capacity plans, improve end-to-end CE processes, maintain Salesforce data standards, partner with Analytics, Business Systems, and Applied AI to identify automation/AI opportunities and drive adoption. Serve as CE pod lead and contribute to org-wide GTM initiatives.

The Operations Manager for Roadway Markings oversees daily operations, manages crews, ensures compliance, optimizes performance, and leads training initiatives to enhance team skills.