Client Success Manager salary in New York

Average Base Salary in New York

$86,123
$15,470
Additional Cash Compensation
$101,593
Total Compensation
Median: $86K
Min: $40K
Max: $190K

How Much Does a Client Success Manager Make in New York?

The average salary for a Client Success Manager in New York is $86,123. The average additional cash compensation for a Client Success Manager in New York is $15,470. The average total compensation for a Client Success Manager in New York is $101,593. Client Success Manager salaries are based on responses gathered by Built In NYC from anonymous Client Success Manager employees in New York.

NYC by the numbers

5,291
Total number of Tech companies in NYC
267,974
Total number of tech users on Built In NYC
ALL INFO IS 100% ANONYMOUS & PRIVATE
Operations
Content
Data + Analytics
Design + UX
Dev + Engineer
Finance
HR
Marketing
Operations
Product
Project Mgmt
Sales
Client Success Manager
Account Executive
Account Manager
Accountant
Analytics Manager
Android Developer
Art Director
Associate Product Manager
Automation Engineer
Brand Manager
Budget Analyst
Business Analyst
Business Development Manager
Business Development Representative
Business Intelligence Analyst
Business Intelligence Developer
Business Intelligence Manager
CCO (Chief Creative Officer)
CFO (Chief Financial Officer)
Chief People Officer
CIO (Chief Information Officer)
Client Success Manager
CMO (Chief Marketing Officer)
Community Manager
Content Manager
Content Marketing Manager
Content Strategist
Controller
COO (Chief Operating Officer)
Copywriter
CPO (Chief Product Officer)
Creative Director
CRO (Chief Revenue Officer)
CTO (Chief Technology Officer)
Customer Support Manager
Customer Support Rep
Data Analyst
Data Architect
Data Engineer
Data Engineering Manager
Data Scientist
Database Administrator
Design Director
Desktop Support
DevOps Engineer
Digital Marketing Manager
Director of Analytics
Director of Customer Success
Director of Marketing
Director of Operations
Director of Product Management
Director of Product Marketing
Director of Product Marketing
Director of Software Engineering
Editor
Email Marketing Manager
Engineering Manager
Event Planner
Finance Director
Financial Analyst
Front End Developer
Game Developer
Hardware Engineer
HR Coordinator
HR Director
HR Manager
HR Specialist
Implementation Manager
Implementation Specialist
Inside Sales Manager
Inside Sales Representative
iOS Developer
Junior Business Analyst
Junior Data Analyst
Junior Data Scientist
Junior Software Engineer
Lead Software Engineer
Machine Learning Engineer
Marketing Associate
Marketing Coordinator
Marketing Manager
Marketing Operations Manager
Office Manager
Operations Associate
Operations Manager
PR Manager
PR Specialist
Principal Software Engineer
Product Analyst
Product Designer
Product Manager
Product Marketing Manager
Product Owner
Project Coordinator
Project Manager
QA Analyst
QA Engineer
QA Manager
Recruiter
Sales Development Representative
Sales Director
Sales Engineer
Sales Manager
Sales Operations Analyst
Sales Operations Manager
Salesforce Developer
Scrum Master
Security Engineer
Senior Accountant
Senior Business Analyst
Senior Data Analyst
Senior Data Engineer
Senior Data Scientist
Senior Financial Analyst
Senior Marketing Manager
Senior Product Manager
Senior Product Marketing Manager
Senior Project Manager
Senior Recruiter
Senior Software Engineer
Senior Technical Writer
Senior UI Designer
Senior UX Designer
SEO Manager
SEO Specialist
Site Reliability Engineer
Social Media Manager
Software Engineer
Software Test Engineer
Systems Engineer
Technical Product Manager
Technical Project Manager
Technical Recruiter
Technical Support
Technical Writer
UI Designer
UX Designer
UX Researcher
Vice President of Care
Vice President of Engineering
Vice President of Finance
Vice President of Human Resources
Vice President of Marketing
Vice President of Operations
Vice President of People
Vice President of Product
Vice President of Sales
Vice President of Talent Acquisition
Visual Designer
New York
New York

Client Success Manager jobs in NYC

Vice President, Customer Success

Greater NYC Area
6 days ago
+47
Integral Ad Science is seeking a Vice President, Customer Success in our Customer Operations organization and based in New York. This VP will strategically engage with and manage IAS's customer relationships with a relentless focus on customer outcomes, net retained revenue and growth, helping customers to achieve their most important business outcomes. He/she will be responsible for tracking and managing the overall health of Americas’ customer relationships and clearly communicate risk to IAS leadership. This VP, Customer Success will report to the Chief Customer Officer.

Client Success Manager

Greater NYC Area
1 week ago
+22
Managing an assigned portfolio of existing customers ensuring overall client success and satisfaction by building strong, long-lasting customer relationships. Operating as the lead point of contact for all matters specific to your accounts. Working to acquire additional revenue streams from assigned clients. Working with sales to negotiate/close contracts and SOWs. Ensuring timely and successful delivery of our products according to customer needs and objectives and communicating status of initiatives to internal and external stakeholders on a recurring basis. Developing trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors and oversee customer retention campaigns. Learning and recognizing triggers based on client behavior and engage clients to ensure complete satisfaction. Preparing and delivering account reports including SLA reports. Assisting with challenging client requests and issue escalations as needed.

Mid-Market Client Success Manager

Greater NYC Area
1 week ago
+47
Identify and design short and long term strategies for our premium/diverse client base. Create client-specific strategies that maximize ROI, leveraging insights, benchmarks, customer journey design and other best practices in digital marketing. Deliver and follow through with a plan to teach and train client services on the changing e-commerce space and related marketing consulting areas. Help build a scalable methodology for Client Success Managers to deliver value to key vertical segments. Develop opportunities to help the business drive up-sells and renewals. Quarterly travel is anticipated for this position.

Client Success Associate

Greater NYC Area
3 days ago
+26
As a member of our Client Success Team, you’ll work directly with student loan borrowers to help them navigate federal forgiveness and repayment programs. With training and hands-on experience, you’ll become an expert in the student loan landscape and serve as the first point of contact for our users. You’ll also be integral to developing internal systems and processes to scale a growing team and help thousands of borrowers who are new to Summer.

Customer Success Manager

Greater NYC Area
4 days ago
+47
The Customer Success Manager is responsible for ensuring the success of a portfolio of Nylas customers. In this role, you will bring Nylas’ best ideas, innovations, and capabilities to customers and match these to the customers' business goals, driving greater value and alignment between Nylas and the customer. You will be a trusted advisor to all our customers, orchestrating our success services and providing best practices in areas such as Adoption, Business Metrics and Feature Usage. The end result is increased customer satisfaction, retention and expansion of the Nylas footprint.

Director of Customer Success

Greater NYC Area
5 days ago
+30
We are seeking a a leader to help manage Narmi's customer relationships. This person will have comfort in interacting with both C-suite stakeholders as well as operational stakeholders. You will bring a product-focused mindset to Customer Success and be obsessed with Narmi customers experiencing the highest level of success from our platform. You'll start by playing both a strategic and individual contributor role, and hire a team over time as Narmi continues to grow.

Customer Success Specialist

Remote
1 week ago
+17
WHAT IS PRIZEOUT? Prizeout is a first-in-class solution that offers innovative alternative methods to the traditional cash-out process. We connect brands that are looking to acquire and retain customers with platforms that have users who are looking to withdraw funds.   WHY PRIZEOUT? At Prizeout, you will be able to make an immediate impact at an early-stage start-up with the unique opportunity to grow with us by joining at an exciting time. We

Customer Success Manager

Greater NYC Area
1 week ago
+12
About Payfone Payfone is an award-winning, rapidly growing digital identity management company headquartered in New York city, serving banking. insurance and healthcare industries. Learn more at www.payfone.com and follow us at https://www.linkedin.com/company/payfone As we continue to scale our company, we are looking for people who know how to make an impact. We’re talking self-starting professionals who thrive in a fast-paced environment,

Senior Customer Success Strategist

Greater NYC Area
3 weeks ago
+30
We are seeking a product-oriented Customer Success Manager to help manage Narmi's customer relationships. This person will have comfort in interacting with a variety of stakeholders. You will bring a product-focused mindset to Customer Success and be obsessed with Narmi customers experiencing the highest level of success from our platform. You will be the customer's primary point of contact at Narmi and be hyper organized as you manage multiple financial institutions across different asset sizes, products and individual personas.

Customer Success Manager (remote)

Remote
1 month ago
As a Customer Success Manager at Smartling, you will be responsible for ensuring that your customers rapidly adopt and deeply leverage the Smartling solution, from on-boarding and throughout the customer lifecycle. You will have a strong focus on ensuring customer retention. You will partner closely with other Smartling teams such as Sales, Marketing, Professional Services, and Product to ensure customers achieve their objectives and realize significant value from using our platform. We are a fast-moving company looking for energetic candidates to grow and develop alongside us. 

Customer Success Coordinator (Cantonese Speaking)

Remote
23 hours ago
+24
SaaS is on our mind; hospitality is in our heart. We are looking for a Customer Success Coordinator who will be assisting our Customer Success team with clients post-sale, through the initial setup, data migration, and overall deployment of SevenRooms. You will provide support for clients in onboarding and throughout their partnership with SevenRooms to ensure their long-term success. 

Customer Success Representative (10am - 7pm)

Greater NYC Area
4 days ago
+37
Are you focused on and committed to helping people? Do you love breaking down complicated concepts into simple terms and solving problems? Are you a smart, motivated self-starter looking to join a fast growing company with top notch culture? The Customer Success team at Justworks is in charge of leading all customer service inquiries, no matter how big or small. All shifts will entail responding to customer outreach by phone, email, and chat. Over time you will also get the opportunity to work on projects and improve our approach to customer success.

Client Success Manager Salary ranges

The most common Client Success Manager salary in New York is between $70k - $80k.

Average Client Success Manager Salary by Company Size

People with the job title Client Success Manager make the most at companies with 1-10 employees, earning $150,000 on average.

Client Success Manager Salary by gender

The average Client Success Manager salary for women is $85,267 and the average Client Success Manager salary for men is $90,032.

Client Success Manager Salary by Years of Experience

The average salary for a Client Success Manager with 7+ years of experience is $108,000. The average salary for <1 year of experience is $65,333.

Average Operations salaries in New York

Job Title Average Salary Salary Range
Customer Support Rep $53,877
Min: $31K
Max: $88K
Office Manager $62,690
Min: $40K
Max: $105K
Operations Associate $64,917
Min: $35K
Max: $165K
Sales Operations Analyst $67,907
Min: $30K
Max: $119K
Technical Support $73,422
Min: $30K
Max: $169K
Desktop Support $73,471
Min: $44K
Max: $118K
Customer Support Manager $77,500
Min: $45K
Max: $129K
Client Success Manager $86,123
Min: $40K
Max: $190K
Business Analyst $88,899
Min: $59K
Max: $230K
Business Intelligence Analyst $92,323
Min: $55K
Max: $150K
Marketing Operations Manager $93,159
Min: $67K
Max: $160K
Operations Manager $93,466
Min: $45K
Max: $250K
Senior Business Analyst $104,597
Min: $74K
Max: $175K
Sales Operations Manager $113,221
Min: $50K
Max: $180K
Director of Operations $127,711
Min: $55K
Max: $235K
Director of Customer Success $136,845
Min: $98K
Max: $208K
Vice President of Operations $180,351
Min: $100K
Max: $300K
Vice President of Care $192,100
Min: $160K
Max: $235K
COO (Chief Operating Officer) $228,261
Min: $95K
Max: $588K

Skills that affect Client Success Manager salaries in New York

1
Customer Support
3% have this skill
2
Customer Relationship Management
3% have this skill
3
Account Management
3% have this skill
4
Account Management Ops
2% have this skill
5
Client Relations
2% have this skill
6
Client Services
2% have this skill

Recent Client Success Manager salaries in New York

$72,000
Yearly Salary
A Client Success Manager reported a yearly salary of $72,000 with +$8,000 in additional cash compensation
1-3 Years of Experience
Female
201-500 Employees
New York
$81,200
Yearly Salary
A Media Solutions Manager reported a yearly salary of $81,200 with +$34,800 in additional cash compensation
5-7 Years of Experience
Male
500+ Employees
New York
$66,950
Yearly Salary
A Account Manager reported a yearly salary of $66,950
3-5 Years of Experience
Male
500+ Employees
New York
$100,000
Yearly Salary
A Customer Success Manager reported a yearly salary of $100,000 with +$25,000 in additional cash compensation
7+ Years of Experience
Male
11-50 Employees
New York
$140,000
Yearly Salary
A Client Engagement Manager reported a yearly salary of $140,000 with +$25,000 in additional cash compensation
7+ Years of Experience
Male
51-200 Employees
New York
$100,000
Yearly Salary
A Client Support reported a yearly salary of $100,000
1-3 Years of Experience
Male
51-200 Employees
New York
$128,000
Yearly Salary
A Client Engagement Manager reported a yearly salary of $128,000 with +$23,000 in additional cash compensation
3-5 Years of Experience
Male
51-200 Employees
New York
$140,000
Yearly Salary
A Client Engagement Manager reported a yearly salary of $140,000 with +$25,000 in additional cash compensation
3-5 Years of Experience
Female
51-200 Employees
New York
$65,000
Yearly Salary
A Account Manager reported a yearly salary of $65,000
1-3 Years of Experience
Male
500+ Employees
New York
$190,000
Yearly Salary
A Client Success Manager reported a yearly salary of $190,000 with +$51,000 in additional cash compensation
7+ Years of Experience
Female
500+ Employees
New York
1-5 Reports
Salaries//Operations//Client Success Manager