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Client Success Manager
Account Executive
Account Manager
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Android Developer
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Business Development Manager
Business Development Representative
Business Intelligence Analyst
Business Intelligence Developer
Business Intelligence Manager
CCO (Chief Creative Officer)
CFO (Chief Financial Officer)
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Client Success Manager
CMO (Chief Marketing Officer)
Community Manager
Content Manager
Content Marketing Manager
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COO (Chief Operating Officer)
Copywriter
CPO (Chief Product Officer)
Creative Director
CRO (Chief Revenue Officer)
CTO (Chief Technology Officer)
Customer Support Manager
Customer Support Rep
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Director of Analytics
Director of Customer Success
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Financial Analyst
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Implementation Manager
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Inside Sales Manager
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Marketing Associate
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New York
New York
Client Success Manager salary in New York
Average Base Salary in New York
$76,578
$12,267
Additional Cash Compensation
$88,845
Total Compensation
Median: $77K
Min: $40K
Max: $150K
How Much Does a Client Success Manager Make in New York?
The average salary for a Client Success Manager in New York is $76,578. The average additional cash compensation for a Client Success Manager in New York is $12,267. The average total compensation for a Client Success Manager in New York is $88,845. Client Success Manager salaries are based on responses gathered by Built In NYC from anonymous Client Success Manager employees in New York.
NYC by the numbers
3,619
Total number of Tech companies in NYC
146,356
Total number of tech users on Built In NYC
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Client Success Manager jobs in NYC70
Customer Success Manager, Tech
+24
The CB Insights Customer Success Manager is responsible for maintaining a portfolio of Accounts that include the world’s leading Competitive Intel/ Market Research groups along with Corporate Strategy and Innovation teams. This position delicately establishes strong customer relationships while consistently illustrating the value delivered through CB Insights' software & services. The Customer Success Manager serves as the internal voice of the customer while working with other CB Insights’ teams to exceed customer expectations. This individual's performance is based on specific metrics associated with customer on-boarding, product adoption, expansion & retention.Key Responsibilities:
Customer Success Manager
+24
The CB Insights Customer Success Manager is responsible for maintaining a portfolio of Accounts that include the world’s leading corporate Strategy and Innovation groups along with venture capital firms. This position dedicatedly governs customer relationships and consistently illustrates the value delivered through CB Insight’s software & services.
As a Senior Customer Success Manager (CSM) you will act as a trusted advisor to a portfolio of strategic customers to enhance their experience using Celonis and help them drive significant value out of their investment in Celonis. In this role you will be responsible for maintaining a successful long-term relationship with our customers, ensuring high customer satisfaction, driving adoption and ensuring retention. You will work closely with sales and professional services teams to define, develop and execute effective strategies that drive additional growth and expansion within customers.
As a Customer Success Manager (CSM) you will act as a trusted advisor to our customers to enhance their experience using Celonis and help them drive significant value out of their investment in Celonis. In this role you will be responsible for maintaining a successful long-term relationship with our customers, ensuring high customer satisfaction, driving adoption and ensuring retention.
Customer Success Manager
+23
This individual will be tasked with supporting growth and ensuring that every Trustpilot customer has knowledgeable, responsive and a personable main point of contact at our organization during their entire lifecycle. This role will include such tasks as feedback solicitation optimization, on-site integrations, social media integrations, and other customer feedback best practices.
Serve as the frontline for customer support inquiries across multiple channels simultaneously (email, phone, live chat and Slack).
Work through creative solutions to effectively answer customer questions, provide guidance, troubleshoot and resolve issues, and route feedback.
Manage queue of open issues to deliver timely and effective solutions - escalating when necessary.
Communicate bugs and user feedback to our Product team.
Help with customer retention and contribute recommendations for improving our product and processes.
Strategic Customer Success Manager
+23
This individual will be tasked with supporting growth and ensuring that every Trustpilot customer has knowledgeable, responsive and a personable main point of contact at our organization during their entire life-cycle. This role will include such tasks as feedback solicitation optimization, on-site integrations, social media integrations, and other customer feedback best practices.
In this full-time role you will work with new and existing SMB customers (small and medium sized)
to ensure they are supremely successful with and delighted by Box. It is your responsibility to effectively onboard these accounts onto our services, spur usage in the early stages and ongoing, ensure Box is delivering tremendous value and positive outcomes for our customers. You will work with your customers to proactively drive adoption, as well as act as the voice of your customers internally at Box. Creative, energetic and self-driven, you understand the customer and their use cases and know how to be a trusted partner so companies stay and grow with Box. You can manage numerous customers at different stages of the customer lifecycle with ease. You also love understanding a product in depth and educating customers on how it can benefit them. If you love working with customers and thrive in a fast-paced environment, then we want to talk to you.
Customer Success Manager, CPG & Retail
+24
The CB Insights Customer Success Manager is responsible for maintaining a portfolio of Accounts that include the world’s leading Corporate Strategy, Development, and Innovation groups. This position delicately governs customer relationships and consistently illustrates the value delivered through CB Insights' software & services for organizations looking to stay competitive and up to date with the latest industry trends. The Customer Success Manager serves as the internal voice of the customer while working with other CB Insights’ teams to continuously exceed customer expectations. This individual's performance is based on specific metrics associated with customer on-boarding, product adoption, expansion & retention.Key Responsibilities:
Customer Success Manager - Enterprise | East
+20
BetterCloud Enterprise Customer Success Managers (CSMs) are a critical part of our customer-facing team. Starting with customer onboarding to identify needs and set goals, CSMs manage all elements of the post-sale business relationship with customers, and drive customer usage within our software. Customer Success Managers are trusted advisers on how to use our product and map it to a customer's specific business needs. Our role is to serve as customer advocates by delivering product and partnership feedback to the BetterCloud team. At the end of the day, our mission is to ensure our customers have driven value from our solution and have had a delightful experience in the process.
The mission of our Client Success Managers is to establish partnerships with our clients based on value and ROI. These partnerships are created by securing long lasting relationships, based on exceptional service and delivering the power of the Yotpo suite of services.
You are a talented Client Success Manager who loves to help others and enjoys building and maintaining client relationships. You will be the primary contact for a portion of our premier corporate client base and will be responsible for managing many aspects of the client’s interaction with the company. You are capable of interfacing with senior level contacts via phone and in-person meetings in order to understand the clients’ needs and develop solutions to accomplish their goals.
Client Success Manager Salary ranges
The most common Client Success Manager salary in New York is between $70k - $80k.
Average Client Success Manager Salary by Company Size
People with the job title Client Success Manager make the most at companies with 500+ employees, earning $77,500 on average.
Client Success Manager Salary by gender
The average Client Success Manager salary for women is $71,963 and the average Client Success Manager salary for men is $83,147.
Client Success Manager Salary by Years of Experience
The average salary for a Client Success Manager with 7+ years of experience is $91,700. The average salary for <1 year of experience is $64,000.
Average Operations salaries in New York
| Job Title | Average Salary | Salary Range |
|---|---|---|
| Customer Support Rep | $54,887 | Min: $31K Max: $88K |
| Office Manager | $59,960 | Min: $40K Max: $88K |
| Operations Associate | $61,258 | Min: $35K Max: $150K |
| Sales Operations Analyst | $64,587 | Min: $30K Max: $119K |
| Technical Support | $72,488 | Min: $30K Max: $169K |
| Desktop Support | $75,583 | Min: $44K Max: $118K |
| Customer Support Manager | $75,667 | Min: $45K Max: $114K |
| Client Success Manager | $76,578 | Min: $40K Max: $150K |
| Operations Manager | $87,500 | Min: $45K Max: $132K |
| Marketing Operations Manager | $87,875 | Min: $67K Max: $116K |
| Business Analyst | $88,703 | Min: $65K Max: $167K |
| Business Intelligence Analyst | $89,669 | Min: $55K Max: $125K |
| Senior Business Analyst | $102,021 | Min: $74K Max: $175K |
| Sales Operations Manager | $106,214 | Min: $50K Max: $150K |
| Director of Operations | $123,634 | Min: $55K Max: $200K |
| Director of Customer Success | $135,571 | Min: $98K Max: $208K |
| Vice President of Operations | $181,350 | Min: $102K Max: $300K |
| Vice President of Care | $187,333 | Min: $160K Max: $212K |
| COO (Chief Operating Officer) | $210,955 | Min: $95K Max: $588K |
NYC Companies with the Highest Operations Salaries
Skills that affect Client Success Manager salaries in New York
1
Customer Support
3% have this skill
2
Account Management Ops
3% have this skill
3
Customer Relationship Management
3% have this skill
4
Account Management
2% have this skill
5
Business Operations
2% have this skill
6
Client Relations
2% have this skill
Recent Client Success Manager salaries in New York
$72,000
Yearly Salary
A Client Success Manager reported a yearly salary of $72,000
51-200 Employees
New York
$60,000
Yearly Salary
A Account Manager reported a yearly salary of $60,000
1-3 Years of Experience
Female
51-200 Employees
New York
$72,000
Yearly Salary
A Key Account Manager reported a yearly salary of $72,000 with +$50,000 in additional cash compensation
5-7 Years of Experience
Prefer not to say
500+ Employees
New York
$65,000
Yearly Salary
A Customer Success Manager reported a yearly salary of $65,000 with +$15,000 in additional cash compensation
1-3 Years of Experience
Female
51-200 Employees
New York
$86,503
Yearly Salary
A Client Success Manager reported a yearly salary of $86,503
3-5 Years of Experience
Male
11-50 Employees
New York
1-5 Reports
$64,000
Yearly Salary
A Client Success Manager reported a yearly salary of $64,000
1-3 Years of Experience
Female
11-50 Employees
New York
1-5 Reports
$62,000
Yearly Salary
A Client Relationship Specialist reported a yearly salary of $62,000 with +$3,000 in additional cash compensation
5-7 Years of Experience
Female
11-50 Employees
New York
1-5 Reports
$67,000
Yearly Salary
A Senior Associate, Client Solutions reported a yearly salary of $67,000
7+ Years of Experience
Female
500+ Employees
New York
$72,000
Yearly Salary
A Client Success Manager reported a yearly salary of $72,000
< 1 Year of Experience
Male
500+ Employees
New York
$100,000
Yearly Salary
A Product Specialist reported a yearly salary of $100,000
1-3 Years of Experience
Male
11-50 Employees
New York
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