Client Success Manager salary in New York
Average Base Salary in New York
$86,123
$15,470
Additional Cash Compensation
$101,593
Total Compensation
Median: $86K
Min: $40K
Max: $190K
How Much Does a Client Success Manager Make in New York?
The average salary for a Client Success Manager in New York is $86,123. The average additional cash compensation for a Client Success Manager in New York is $15,470. The average total compensation for a Client Success Manager in New York is $101,593. Client Success Manager salaries are based on responses gathered by Built In NYC from anonymous Client Success Manager employees in New York.
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Project Mgmt
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Client Success Manager
Account Executive
Account Manager
Accountant
Analytics Manager
Android Developer
Art Director
Associate Product Manager
Automation Engineer
Brand Manager
Budget Analyst
Business Analyst
Business Development Manager
Business Development Representative
Business Intelligence Analyst
Business Intelligence Developer
Business Intelligence Manager
CCO (Chief Creative Officer)
CFO (Chief Financial Officer)
Chief People Officer
CIO (Chief Information Officer)
Client Success Manager
CMO (Chief Marketing Officer)
Community Manager
Content Manager
Content Marketing Manager
Content Strategist
Controller
COO (Chief Operating Officer)
Copywriter
CPO (Chief Product Officer)
Creative Director
CRO (Chief Revenue Officer)
CTO (Chief Technology Officer)
Customer Support Manager
Customer Support Rep
Data Analyst
Data Architect
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Data Engineering Manager
Data Scientist
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Design Director
Desktop Support
DevOps Engineer
Digital Marketing Manager
Director of Analytics
Director of Customer Success
Director of Marketing
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Director of Product Marketing
Director of Product Marketing
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Engineering Manager
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Finance Director
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Inside Sales Manager
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Product Owner
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SEO Manager
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Social Media Manager
Software Engineer
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Technical Product Manager
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Technical Recruiter
Technical Support
Technical Writer
UI Designer
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UX Researcher
Vice President of Care
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Vice President of Talent Acquisition
Visual Designer
New York
New York
Client Success Manager jobs in NYC
Vice President, Customer Success
+47
Integral Ad Science is seeking a Vice President, Customer Success in our Customer Operations organization and based in New York. This VP will strategically engage with and manage IAS's customer relationships with a relentless focus on customer outcomes, net retained revenue and growth, helping customers to achieve their most important business outcomes. He/she will be responsible for tracking and managing the overall health of Americas’ customer relationships and clearly communicate risk to IAS leadership. This VP, Customer Success will report to the Chief Customer Officer.
Managing an assigned portfolio of existing customers ensuring overall client success and satisfaction by building strong, long-lasting customer relationships.
Operating as the lead point of contact for all matters specific to your accounts.
Working to acquire additional revenue streams from assigned clients.
Working with sales to negotiate/close contracts and SOWs.
Ensuring timely and successful delivery of our products according to customer needs and objectives and communicating status of initiatives to internal and external stakeholders on a recurring basis.
Developing trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors and oversee customer retention campaigns.
Learning and recognizing triggers based on client behavior and engage clients to ensure complete satisfaction.
Preparing and delivering account reports including SLA reports.
Assisting with challenging client requests and issue escalations as needed.
Identify and design short and long term strategies for our premium/diverse client base.
Create client-specific strategies that maximize ROI, leveraging insights, benchmarks, customer journey design and other best practices in digital marketing.
Deliver and follow through with a plan to teach and train client services on the changing e-commerce space and related marketing consulting areas.
Help build a scalable methodology for Client Success Managers to deliver value to key vertical segments.
Develop opportunities to help the business drive up-sells and renewals.
Quarterly travel is anticipated for this position.
As a member of our Client Success Team, you’ll work directly with student loan borrowers to help them navigate federal forgiveness and repayment programs. With training and hands-on experience, you’ll become an expert in the student loan landscape and serve as the first point of contact for our users. You’ll also be integral to developing internal systems and processes to scale a growing team and help thousands of borrowers who are new to Summer.
The Customer Success Manager is responsible for ensuring the success of a portfolio of Nylas customers. In this role, you will bring Nylas’ best ideas, innovations, and capabilities to customers and match these to the customers' business goals, driving greater value and alignment between Nylas and the customer.
You will be a trusted advisor to all our customers, orchestrating our success services and providing best practices in areas such as Adoption, Business Metrics and Feature Usage. The end result is increased customer satisfaction, retention and expansion of the Nylas footprint.
We are seeking a a leader to help manage Narmi's customer relationships. This person will have comfort in interacting with both C-suite stakeholders as well as operational stakeholders. You will bring a product-focused mindset to Customer Success and be obsessed with Narmi customers experiencing the highest level of success from our platform. You'll start by playing both a strategic and individual contributor role, and hire a team over time as Narmi continues to grow.
WHAT IS PRIZEOUT?
Prizeout is a first-in-class solution that offers innovative alternative methods to the traditional cash-out process. We connect brands that are looking to acquire and retain customers with platforms that have users who are looking to withdraw funds.
WHY PRIZEOUT?
At Prizeout, you will be able to make an immediate impact at an early-stage start-up with the unique opportunity to grow with us by joining at an exciting time. We
About Payfone
Payfone is an award-winning, rapidly growing digital identity management company headquartered in New York city, serving banking. insurance and healthcare industries. Learn more at www.payfone.com and follow us at https://www.linkedin.com/company/payfone
As we continue to scale our company, we are looking for people who know how to make an impact. We’re talking self-starting professionals who thrive in a fast-paced environment,
We are seeking a product-oriented Customer Success Manager to help manage Narmi's customer relationships. This person will have comfort in interacting with a variety of stakeholders. You will bring a product-focused mindset to Customer Success and be obsessed with Narmi customers experiencing the highest level of success from our platform. You will be the customer's primary point of contact at Narmi and be hyper organized as you manage multiple financial institutions across different asset sizes, products and individual personas.
Customer Success Manager (remote)
Remote
1 month ago
As a Customer Success Manager at Smartling, you will be responsible for ensuring that your customers rapidly adopt and deeply leverage the Smartling solution, from on-boarding and throughout the customer lifecycle. You will have a strong focus on ensuring customer retention. You will partner closely with other Smartling teams such as Sales, Marketing, Professional Services, and Product to ensure customers achieve their objectives and realize significant value from using our platform. We are a fast-moving company looking for energetic candidates to grow and develop alongside us.
Customer Success Coordinator (Cantonese Speaking)
+24
SaaS is on our mind; hospitality is in our heart. We are looking for a Customer Success Coordinator who will be assisting our Customer Success team with clients post-sale, through the initial setup, data migration, and overall deployment of SevenRooms. You will provide support for clients in onboarding and throughout their partnership with SevenRooms to ensure their long-term success.
Are you focused on and committed to helping people? Do you love breaking down complicated concepts into simple terms and solving problems? Are you a smart, motivated self-starter looking to join a fast growing company with top notch culture? The Customer Success team at Justworks is in charge of leading all customer service inquiries, no matter how big or small. All shifts will entail responding to customer outreach by phone, email, and chat. Over time you will also get the opportunity to work on projects and improve our approach to customer success.
Client Success Manager Salary ranges
The most common Client Success Manager salary in New York is between $70k - $80k.
Average Client Success Manager Salary by Company Size
People with the job title Client Success Manager make the most at companies with 1-10 employees, earning $150,000 on average.
Client Success Manager Salary by gender
The average Client Success Manager salary for women is $85,267 and the average Client Success Manager salary for men is $90,032.
Client Success Manager Salary by Years of Experience
The average salary for a Client Success Manager with 7+ years of experience is $108,000. The average salary for <1 year of experience is $65,333.
Average Operations salaries in New York
| Job Title | Average Salary | Salary Range |
|---|---|---|
| Customer Support Rep | $53,877 | Min: $31K Max: $88K |
| Office Manager | $62,690 | Min: $40K Max: $105K |
| Operations Associate | $64,917 | Min: $35K Max: $165K |
| Sales Operations Analyst | $67,907 | Min: $30K Max: $119K |
| Technical Support | $73,422 | Min: $30K Max: $169K |
| Desktop Support | $73,471 | Min: $44K Max: $118K |
| Customer Support Manager | $77,500 | Min: $45K Max: $129K |
| Client Success Manager | $86,123 | Min: $40K Max: $190K |
| Business Analyst | $88,899 | Min: $59K Max: $230K |
| Business Intelligence Analyst | $92,323 | Min: $55K Max: $150K |
| Marketing Operations Manager | $93,159 | Min: $67K Max: $160K |
| Operations Manager | $93,466 | Min: $45K Max: $250K |
| Senior Business Analyst | $104,597 | Min: $74K Max: $175K |
| Sales Operations Manager | $113,221 | Min: $50K Max: $180K |
| Director of Operations | $127,711 | Min: $55K Max: $235K |
| Director of Customer Success | $136,845 | Min: $98K Max: $208K |
| Vice President of Operations | $180,351 | Min: $100K Max: $300K |
| Vice President of Care | $192,100 | Min: $160K Max: $235K |
| COO (Chief Operating Officer) | $228,261 | Min: $95K Max: $588K |
Skills that affect Client Success Manager salaries in New York
1
Customer Support
3% have this skill
2
Customer Relationship Management
3% have this skill
3
Account Management
3% have this skill
4
Account Management Ops
2% have this skill
5
Client Relations
2% have this skill
6
Client Services
2% have this skill
Recent Client Success Manager salaries in New York
$72,000
Yearly Salary
A Client Success Manager reported a yearly salary of $72,000 with +$8,000 in additional cash compensation
1-3 Years of Experience
Female
201-500 Employees
New York
$81,200
Yearly Salary
A Media Solutions Manager reported a yearly salary of $81,200 with +$34,800 in additional cash compensation
5-7 Years of Experience
Male
500+ Employees
New York
$66,950
Yearly Salary
A Account Manager reported a yearly salary of $66,950
3-5 Years of Experience
Male
500+ Employees
New York
$100,000
Yearly Salary
A Customer Success Manager reported a yearly salary of $100,000 with +$25,000 in additional cash compensation
7+ Years of Experience
Male
11-50 Employees
New York
$140,000
Yearly Salary
A Client Engagement Manager reported a yearly salary of $140,000 with +$25,000 in additional cash compensation
7+ Years of Experience
Male
51-200 Employees
New York
$100,000
Yearly Salary
A Client Support reported a yearly salary of $100,000
1-3 Years of Experience
Male
51-200 Employees
New York
$128,000
Yearly Salary
A Client Engagement Manager reported a yearly salary of $128,000 with +$23,000 in additional cash compensation
3-5 Years of Experience
Male
51-200 Employees
New York
$140,000
Yearly Salary
A Client Engagement Manager reported a yearly salary of $140,000 with +$25,000 in additional cash compensation
3-5 Years of Experience
Female
51-200 Employees
New York
$65,000
Yearly Salary
A Account Manager reported a yearly salary of $65,000
1-3 Years of Experience
Male
500+ Employees
New York
$190,000
Yearly Salary
A Client Success Manager reported a yearly salary of $190,000 with +$51,000 in additional cash compensation
7+ Years of Experience
Female
500+ Employees
New York
1-5 Reports
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