Operations
Content
Data + Analytics
Design + UX
Dev + Engineer
Finance
HR
Marketing
Operations
Product
Project Mgmt
Sales
Customer Support Manager
Account Executive
Account Manager
Accountant
Analytics Manager
Android Developer
Art Director
Automation Engineer
Brand Manager
Budget Analyst
Business Analyst
Business Development Manager
Business Development Representative
Business Intelligence Analyst
Business Intelligence Developer
Business Intelligence Manager
CCO (Chief Creative Officer)
CFO (Chief Financial Officer)
CIO (Chief Information Officer)
Client Success Manager
CMO (Chief Marketing Officer)
Community Manager
Content Manager
Content Marketing Manager
Content Strategist
Controller
COO (Chief Operating Officer)
Copywriter
CPO (Chief Product Officer)
Creative Director
CRO (Chief Revenue Officer)
CTO (Chief Technology Officer)
Customer Support Manager
Customer Support Rep
Data Analyst
Data Architect
Data Engineer
Data Scientist
Design Director
Desktop Support
DevOps Engineer
Digital Marketing Manager
Director of Analytics
Director of Customer Success
Director of Marketing
Director of Operations
Director of Product Management
Director of Software Engineering
Editor
Email Marketing Manager
Engineering Manager
Event Planner
Finance Director
Financial Analyst
Front End Developer
HR Coordinator
HR Director
HR Manager
HR Specialist
Implementation Manager
Implementation Specialist
Inside Sales Manager
Inside Sales Representative
iOS Developer
Marketing Associate
Marketing Coordinator
Marketing Manager
Marketing Operations Manager
Office Manager
Operations Associate
Operations Manager
PR Manager
PR Specialist
Principal Software Engineer
Product Analyst
Product Designer
Product Manager
Product Marketing Manager
Product Owner
Project Coordinator
Project Manager
QA Analyst
QA Engineer
QA Manager
Recruiter
Sales Development Representative
Sales Director
Sales Engineer
Sales Manager
Sales Operations Analyst
Sales Operations Manager
Salesforce Developer
Scrum Master
Security Engineer
Senior Accountant
Senior Business Analyst
Senior Data Analyst
Senior Data Scientist
Senior Financial Analyst
Senior Marketing Manager
Senior Product Manager
Senior Product Marketing Manager
Senior Project Manager
Senior Recruiter
Senior Software Engineer
Senior Technical Writer
Senior UI Designer
Senior UX Designer
SEO Manager
SEO Specialist
Social Media Manager
Software Engineer
Software Test Engineer
Technical Project Manager
Technical Recruiter
Technical Support
Technical Writer
UI Designer
UX Designer
Vice President of Care
Vice President of Engineering
Vice President of Finance
Vice President of Human Resources
Vice President of Marketing
Vice President of Operations
Vice President of Product
Vice President of Sales
Visual Designer
New York
New York
Customer Support Manager salary in New York
Average Base Salary in New York
$76,154
$3,333
Additional Cash Compensation
$79,487
Total Compensation
Median: $76K
Min: $45K
Max: $114K
How Much Does a Customer Support Manager Make in New York?
The average salary for a Customer Support Manager in New York is $76,154. The average additional cash compensation for a Customer Support Manager in New York is $3,333. The average total compensation for a Customer Support Manager in New York is $79,487. Customer Support Manager salaries are based on responses gathered by Built In NYC from anonymous Customer Support Manager employees in New York.
NYC by the numbers
3,494
Total number of Tech companies in NYC
135,745
Total number of tech users on Built In NYC
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Customer Support Manager jobs in NYC11
We are looking for a Customer Support Representative to join the Bizzabo team! As a Customer Support Representative you’ll work with the Customer Success, Product, and R&D teams worldwide to drive event success for our customers. You’ll make customers happy, solve complex problems, and be the force of good to increase the value Bizzabo delivers to their organization.
Answer customer inquiries and requests through email, phone and chat support in a timely manner.
Gather product feedback and customer insights in order to constantly improve the customer experience.
Escalate concerns to relevant individuals across the Customer Support team and beyond.
Properly manage and document all work performed as part of ticket queue management in Zendesk.
Customer Support Associate
+37
Our mission is to serve cancer patients and our customers by dramatically improving treatment and accelerating research. Our team is building a disruptive, oncology-specific software platform that connects cancer centers across the world on a common technology infrastructure to address key healthcare challenges. Today, the Flatiron Health OncologyCloud™ platform includes the industry-leading electronic medical record for oncology, a first-of-its-kind analytics tool, patient portal, and integrated billing management.
Technical Customer Support Engineer
+23
We are looking for a Technical Customer Support Engineer to join our world class Customer Support Team located in our White Plains, NY office. This is an opportunity to solve some of the most challenging problems faced by enterprise IT, today. You will be responsible for learning and troubleshooting the Turbonomic product suite for our customers, differentiating environmental and configuration related issues from product defects, and understanding how to manage complex virtualized infrastructure based on this unique and innovative technology.
Amplicare is a strong brand, with a fluid history. We started in 2012 with our first flagship product, iMedicare, which is the leading decision-automation platform that intelligently reduces patients' out-of-pocket costs for the top pharmacies across the country. Over 5,000 pharmacies use iMedicare to deliver an unrivaled service to their patients, improve Star Ratings, and increase their Medicare business.
Today, we have grown the Amplicare
We’re looking for a motivated, experienced, friendly, and organized team member to join our Customer Success Team. The role is full-time with a flexible schedule, including evenings, and occasional weekends.
As a Customer Support Representative, you will help us uphold our reputation as the premiere eCommerce fraud-prevention solution. You will use your analytical skills and in-depth knowledge of our product to work closely with our customers, ensuring that they get the most out of our services.
Work with Associate Account Manager to understand the customer needs and communicate expectations clearly amongst the operations team.
Provide Account Managers with updates regarding the status of the shipment.
Reach out to facilities for necessary accommodation (ie: early or late trucks).
Consistent load recovery communications: cross docking, transloading and repowers.
Schedule and reschedule shipments as needed.
Follow and iterate standard operating procedures.
We are looking for a customer support representative to join our growing Customer Experience team in our NYC Headquarters. Talkspace's Customer Experience team is a diverse, resourceful, and empathetic group that knows every nook and cranny of Talkspace. They use their expert knowledge to keep things functioning like a well oiled machine. We are looking for an engaging and friendly team player who shares our commitment to customer satisfaction and operations, and who wants to bring their talents into a “for purpose” space. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us to achieve our mission of bringing quality mental healthcare to all.
Getting together with real people in real life makes powerful things happen. Side hustles become careers, ideas become movements, and chance encounters become lifelong connections. Meetup brings people together to create thriving communities. Show up. Change lives.
Meetup's Customer Experience team is a diverse, creative group that knows every nook and cranny of Meetup, and they use that knowledge to coach and support Meetup organizers around the
Customer Support Manager
+37
We are looking for a Customer Support Manager to join and help manage our remote front-line customer service team. Currently, this remote team serves our Enterprise customers who represent our largest and most complex customers. Your role is to design and implement robust processes to assign tasks out across the team and ensure that they are supported in their day-to-day tasks, as we continue to grow and strengthen our customer relationships. At a high-level, you will be expected to partner with your fellow support managers to develop the goals, structures, and processes to help the team be successful. A successful manager will be motivated by working with team members to guide, coach, and serve them – making sure to keep the team happy and productive.
About Frame.io
At Frame.io, we’re powering the future of creative collaboration. Over 700,000 video professionals use Frame.io to seamlessly share media and gather timestamped feedback from team members and clients. Simply put, we help companies create better video, together.
Frame.io is backed by Accel, SignalFire, FirstMark, Jared Leto and a host of other phenomenal investors. We've built a highly functional and market-leading product used
Customer Support Manager Salary ranges
The most common Customer Support Manager salary in New York is between $60k - $70k.
Average Customer Support Manager Salary by Company Size
People with the job title Customer Support Manager make the most at companies with 51-200 employees, earning $89,000 on average.
Customer Support Manager Salary by gender
Customer Support Manager Salary by Years of Experience
Average Operations salaries in New York
| Job Title | Average Salary | Salary Range |
|---|---|---|
| Customer Support Rep | $54,004 | Min: $31K Max: $80K |
| Operations Associate | $59,853 | Min: $35K Max: $150K |
| Office Manager | $59,960 | Min: $40K Max: $88K |
| Sales Operations Analyst | $64,587 | Min: $30K Max: $119K |
| Technical Support | $73,015 | Min: $30K Max: $169K |
| Client Success Manager | $75,306 | Min: $40K Max: $115K |
| Customer Support Manager | $76,154 | Min: $45K Max: $114K |
| Desktop Support | $76,273 | Min: $44K Max: $118K |
| Operations Manager | $85,600 | Min: $45K Max: $132K |
| Marketing Operations Manager | $87,875 | Min: $67K Max: $116K |
| Business Intelligence Analyst | $88,350 | Min: $55K Max: $125K |
| Business Analyst | $88,365 | Min: $65K Max: $160K |
| Senior Business Analyst | $102,761 | Min: $74K Max: $175K |
| Sales Operations Manager | $104,727 | Min: $50K Max: $150K |
| Director of Operations | $123,583 | Min: $55K Max: $200K |
| Director of Customer Success | $132,889 | Min: $98K Max: $208K |
| Vice President of Operations | $177,227 | Min: $102K Max: $279K |
| Vice President of Care | $190,750 | Min: $179K Max: $212K |
| COO (Chief Operating Officer) | $214,324 | Min: $95K Max: $588K |
NYC Companies with the Highest Operations Salaries
Skills that affect Customer Support Manager salaries in New York
1
Customer Support
3% have this skill
2
Team Training & Development
2% have this skill
3
Operations Management
1% have this skill
4
Office Management
1% have this skill
5
HR Ops
0% have this skill
6
Account Management Ops
0% have this skill
Recent Customer Support Manager salaries in New York
$66,000
Yearly Salary
A Client services manager reported a yearly salary of $66,000
1-3 Years of Experience
Female
201-500 Employees
New York
>10 Reports
$45,000
Yearly Salary
A Community Manager reported a yearly salary of $45,000
3-5 Years of Experience
Prefer not to say
11-50 Employees
New York
1-5 Reports
$65,000
Yearly Salary
A Sr. CX Specialist: Product & Platform reported a yearly salary of $65,000
5-7 Years of Experience
Female
201-500 Employees
New York
1-5 Reports
$52,000
Yearly Salary
A Onboarding Team Lead reported a yearly salary of $52,000
1-3 Years of Experience
Female
500+ Employees
New York
5-10 Reports
$70,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $70,000
5-7 Years of Experience
Female
51-200 Employees
New York
1-5 Reports
$90,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $90,000
1-3 Years of Experience
Female
201-500 Employees
New York
$60,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $60,000
1-3 Years of Experience
Female
201-500 Employees
New York
$110,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $110,000 with +$10,000 in additional cash compensation
5-7 Years of Experience
Female
51-200 Employees
New York
$114,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $114,000
51-200 Employees
New York
$75,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $75,000
11-50 Employees
New York
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