2019 Customer Support Manager Salary NYC (Updated Daily) | Built In NYC
Operations
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Customer Support Manager
Account Executive
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Accountant
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Android Developer
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Business Development Manager
Business Development Representative
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CCO (Chief Creative Officer)
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Community Manager
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Content Marketing Manager
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Copywriter
CPO (Chief Product Officer)
Creative Director
CRO (Chief Revenue Officer)
CTO (Chief Technology Officer)
Customer Support Manager
Customer Support Rep
Data Analyst
Data Architect
Data Engineer
Data Scientist
Design Director
Desktop Support
DevOps Engineer
Digital Marketing Manager
Director of Analytics
Director of Customer Success
Director of Marketing
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New York
New York

Customer Support Manager salary in New York

Average Base Salary in New York

$75,667
$2,000
Additional Cash Compensation
$77,667
Total Compensation
Median: $76K
Min: $45K
Max: $114K

How Much Does a Customer Support Manager Make in New York?

The average salary for a Customer Support Manager in New York is $75,667. The average additional cash compensation for a Customer Support Manager in New York is $2,000. The average total compensation for a Customer Support Manager in New York is $77,667. Customer Support Manager salaries are based on responses gathered by Built In NYC from anonymous Customer Support Manager employees in New York.

NYC by the numbers

3,619
Total number of Tech companies in NYC
146,356
Total number of tech users on Built In NYC
ALL INFO IS 100% ANONYMOUS & PRIVATE

Customer Support Manager jobs in NYC
8

Customer Support Associate

Greater NYC Area
5 days ago
+37
Our mission is to serve cancer patients and our customers by dramatically improving treatment and accelerating research. Our team is building a disruptive, oncology-specific software platform that connects cancer centers across the world on a common technology infrastructure to address key healthcare challenges. Today, the Flatiron Health OncologyCloud™ platform includes the industry-leading electronic medical record for oncology, a first-of-its-kind analytics tool, patient portal, and integrated billing management.

Customer Support Associate

Greater NYC Area
5 days ago
+14
Work with Associate Account Manager to understand the customer needs and communicate expectations clearly amongst the operations team. Provide Account Managers with updates regarding the status of the shipment. Reach out to facilities for necessary accommodation (ie: early or late trucks). Consistent load recovery communications: cross docking, transloading and repowers. Schedule and reschedule shipments as needed. Follow and iterate standard operating procedures.

Customer Support Associate

Greater NYC Area
5 days ago
+22
Answer customer inquiries and requests through email, phone and chat support in a timely manner. Gather product feedback and customer insights in order to constantly improve the customer experience. Escalate concerns to relevant individuals across the Customer Support team and beyond. Properly manage and document all work performed as part of ticket queue management in Zendesk.

Customer Support Associate I

Greater NYC Area
1 week ago
+29
Help us Build the Future of Money Gemini Trust Company, LLC (Gemini) is a licensed digital asset exchange and custodian. We built the Gemini platform so customers can buy, sell, and store digital assets (e.g., Bitcoin, Ethereum, and Zcash) in a regulated, secure, and compliant manner. Digital assets and blockchain technology have the power to transform the world for good. This truth, along with our core values, form the bedrock of our company

Customer Support Specialist

Greater NYC Area
1 week ago
+29
Our customers are the heart of our business and we need you to help them.Have you ever gone to a New York City restaurant and ordered a bottle of wine from the Bordeaux region of France to celebrate your friend’s birthday? Or sampled a Heady Topper in Brooklyn and discussed its merits as the best beer in the country? SevenFifty likely helped power that exchange by connecting the winemaker or brewer with the bar or restaurant. Once done by paper

Customer Support Representative

Greater NYC Area
1 week ago
+22
We are looking for a customer support representative to join our growing Customer Experience team in our NYC Headquarters. Talkspace's Customer Experience team is a diverse, resourceful, and empathetic group that knows every nook and cranny of Talkspace. They use their expert knowledge to keep things functioning like a well oiled machine. We are looking for an engaging and friendly team player who shares our commitment to customer satisfaction and operations, and who wants to bring their talents into a “for purpose” space. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us to achieve our mission of bringing quality mental healthcare to all.

Zendesk Specialist / Customer Support Associate

Greater NYC Area
4 days ago
+29
Our Customer Support team is a group of highly talented and dynamic contributors. Each individual ensures that our customers have the best experience possible when they need help, have a question, or provide feedback. The team efficiently manages all inbound service requests and communications with customers during the onboarding process, and are increasingly contributing to outbound communications. While their main focus is retail customers, they are progressively interacting with institutional customers. During periods of low-service volume, the team also eagerly takes on support-centric projects. 

Customer Support Specialist

Greater NYC Area
23 hours ago
+45
Bring your authenticity, empathy, and curiosity about our industry to help our client base of amazing creators use our product. Let's chat!   About Frame.io Frame.io is changing the future of how videos are made by helping over 1 million creative professionals seamlessly collaborate from all over the world.  We’re backed by Accel, SignalFire, FirstMark, Jared Leto, and a host of other amazing investors. Our market-leading product is used and

Customer Support Manager Salary ranges

The two most common Customer Support Manager salary ranges in New York are $60k - $70k and $70k - $80k.

Average Customer Support Manager Salary by Company Size

People with the job title Customer Support Manager make the most at companies with 51-200 employees, earning $89,000 on average.

Customer Support Manager Salary by gender

Customer Support Manager Salary by Years of Experience

Average Operations salaries in New York

Job Title Average Salary Salary Range
Customer Support Rep $54,887
Min: $31K
Max: $88K
Office Manager $59,960
Min: $40K
Max: $88K
Operations Associate $61,258
Min: $35K
Max: $150K
Sales Operations Analyst $64,587
Min: $30K
Max: $119K
Technical Support $72,488
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Customer Support Manager $75,667
Min: $45K
Max: $114K
Client Success Manager $76,578
Min: $40K
Max: $150K
Operations Manager $87,500
Min: $45K
Max: $132K
Marketing Operations Manager $87,875
Min: $67K
Max: $116K
Business Analyst $88,703
Min: $65K
Max: $167K
Business Intelligence Analyst $89,669
Min: $55K
Max: $125K
Senior Business Analyst $102,021
Min: $74K
Max: $175K
Sales Operations Manager $106,214
Min: $50K
Max: $150K
Director of Operations $123,634
Min: $55K
Max: $200K
Director of Customer Success $135,571
Min: $98K
Max: $208K
Vice President of Operations $181,350
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $210,955
Min: $95K
Max: $588K

NYC Companies with the Highest Operations Salaries

+14
Cloud, Software
+39
Mobile, Software
+34
Big Data, Cloud
+37
HR Tech, Payments

Skills that affect Customer Support Manager salaries in New York

1
Customer Support
3% have this skill
2
Team Training & Development
2% have this skill
3
Operations Management
1% have this skill
4
Account Management Ops
1% have this skill
5
Office Management
1% have this skill
6
HR Ops
0% have this skill

Recent Customer Support Manager salaries in New York

$75,000
Yearly Salary
A Customer Experience Manager reported a yearly salary of $75,000
1-3 Years of Experience
Female
201-500 Employees
New York
>10 Reports
$70,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $70,000
3-5 Years of Experience
Female
11-50 Employees
New York
1-5 Reports
$66,000
Yearly Salary
A Client services manager reported a yearly salary of $66,000
1-3 Years of Experience
Female
201-500 Employees
New York
>10 Reports
$45,000
Yearly Salary
A Community Manager reported a yearly salary of $45,000
3-5 Years of Experience
Prefer not to say
11-50 Employees
New York
1-5 Reports
$65,000
Yearly Salary
A Sr. CX Specialist: Product & Platform reported a yearly salary of $65,000
5-7 Years of Experience
Female
201-500 Employees
New York
1-5 Reports
$52,000
Yearly Salary
A Onboarding Team Lead reported a yearly salary of $52,000
1-3 Years of Experience
Female
500+ Employees
New York
5-10 Reports
$70,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $70,000
5-7 Years of Experience
Female
51-200 Employees
New York
1-5 Reports
$90,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $90,000
1-3 Years of Experience
Female
201-500 Employees
New York
$60,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $60,000
1-3 Years of Experience
Female
201-500 Employees
New York
$110,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $110,000 with +$10,000 in additional cash compensation
5-7 Years of Experience
Female
51-200 Employees
New York
Salaries//Operations//Customer Support Manager