2019 Customer Support Manager Salary NYC | Built In NYC
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Customer Support Manager
Account Executive
Account Manager
Accountant
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Android Developer
Art Director
Automation Engineer
Brand Manager
Budget Analyst
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Business Development Manager
Business Development Representative
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Business Intelligence Developer
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CCO (Chief Creative Officer)
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Client Success Manager
CMO (Chief Marketing Officer)
Community Manager
Content Manager
Content Marketing Manager
Content Strategist
Controller
COO (Chief Operating Officer)
Copywriter
CPO (Chief Product Officer)
Creative Director
CRO (Chief Revenue Officer)
CTO (Chief Technology Officer)
Customer Support Manager
Customer Support Rep
Data Analyst
Data Architect
Data Engineer
Data Scientist
Design Director
Desktop Support
DevOps Engineer
Digital Marketing Manager
Director of Analytics
Director of Customer Success
Director of Marketing
Director of Operations
Director of Product Management
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Editor
Email Marketing Manager
Engineering Manager
Event Planner
Finance Director
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Front End Developer
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HR Director
HR Manager
HR Specialist
Implementation Manager
Implementation Specialist
Inside Sales Manager
Inside Sales Representative
iOS Developer
Marketing Associate
Marketing Coordinator
Marketing Manager
Marketing Operations Manager
Office Manager
Operations Associate
Operations Manager
PR Manager
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SEO Manager
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Technical Support
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UI Designer
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Visual Designer
New York
New York

Customer Support Manager salary in New York

Average Base Salary in New York

$79,909
$5,000
Additional Cash Compensation
$84,909
Total Compensation
Median: $80K
Min: $52K
Max: $114K

How Much Does a Customer Support Manager Make in New York?

The average salary for a Customer Support Manager in New York is $79,909. The average additional cash compensation for a Customer Support Manager in New York is $5,000. The average total compensation for a Customer Support Manager in New York is $84,909. Customer Support Manager salaries are based on responses gathered by Built In NYC from anonymous Customer Support Manager employees in New York.

NYC by the numbers

3,282
Total number of Tech companies in NYC
108,143
Total number of tech users on Built In NYC
ALL INFO IS 100% ANONYMOUS & PRIVATE

NYC Companies with the Highest Operations Salaries

+14
Cloud, Software
+30
Cloud, Software
+31
HR Tech, Payments

Customer Support Manager Salary ranges

The two most common Customer Support Manager salary ranges in New York are $60k - $70k and $90k - $100k.

Average Customer Support Manager Salary by Company Size

People with the job title Customer Support Manager make the most at companies with 51-200 employees, earning $89,000 on average.

Customer Support Manager Salary by gender

Customer Support Manager Salary by Years of Experience

Average Operations salaries in New York

Job Title Average Salary Salary Range
Customer Support Rep $55,706
Min: $31K
Max: $80K
Office Manager $57,839
Min: $40K
Max: $80K
Operations Associate $58,359
Min: $35K
Max: $150K
Sales Operations Analyst $66,400
Min: $30K
Max: $119K
Technical Support $72,025
Min: $30K
Max: $169K
Client Success Manager $74,129
Min: $40K
Max: $110K
Desktop Support $76,000
Min: $44K
Max: $118K
Customer Support Manager $79,909
Min: $52K
Max: $114K
Operations Manager $86,740
Min: $50K
Max: $125K
Business Analyst $87,029
Min: $65K
Max: $145K
Business Intelligence Analyst $87,472
Min: $55K
Max: $125K
Marketing Operations Manager $89,714
Min: $67K
Max: $116K
Senior Business Analyst $98,976
Min: $74K
Max: $130K
Sales Operations Manager $103,400
Min: $86K
Max: $120K
Director of Operations $115,237
Min: $55K
Max: $200K
Director of Customer Success $134,733
Min: $98K
Max: $208K
Vice President of Operations $177,059
Min: $102K
Max: $240K
Vice President of Care $190,750
Min: $179K
Max: $212K
COO (Chief Operating Officer) $222,893
Min: $95K
Max: $588K

Customer Support Manager jobs in NYC
6

Customer Support Associate

Greater NYC Area
20 hours ago
+15
Work with Associate Account Manager to understand the customer needs and communicate expectations clearly amongst the operations team. Provide Account Managers with updates regarding the status of the shipment. Reach out to facilities for necessary accommodation (ie: early or late trucks). Consistent load recovery communications: cross docking, transloading and repowers. Schedule and reschedule shipments as needed. Follow and iterate standard operating procedures.

Customer Support Associate

Greater NYC Area
1 week ago
+25
Our mission is to serve cancer patients and our customers by dramatically improving treatment and accelerating research. Our team is building a disruptive, oncology-specific software platform that connects cancer centers across the world on a common technology infrastructure to address key healthcare challenges. Today, the Flatiron Health OncologyCloud™ platform includes the industry-leading electronic medical record for oncology, a first-of-its-kind analytics tool, patient portal, and integrated billing management.

Customer Support Agent

Greater NYC Area
1 week ago
+14
As our associate of customer delight and chief manufacturer of rainbows and unicorns (aka a reality-bending, problem-solving molder of upset customers into brand advocates), you’ll be contributing from day one. You’ll join the rapidly growing Scentbird family and help us spread the magic of fragrance to the masses! We are in search of a Customer Support Agent who specializes in Social Media!

Technical Customer Support Engineer

Greater NYC Area
1 week ago
+23
We are looking for a Technical Customer Support Engineer to join our world class Customer Support Team located in our White Plains, NY office. This is an opportunity to solve some of the most challenging problems faced by enterprise IT, today. You will be responsible for learning and troubleshooting the Turbonomic product suite for our customers, differentiating environmental and configuration related issues from product defects, and understanding how to manage complex virtualized infrastructure based on this unique and innovative technology.

Director of Customer Support

Greater NYC Area
2 weeks ago
The Customer Support team at Gemini is a team group of highly talented and dynamic contributors. Each individual ensures that our customers have the best experience possible when they need help, have a question or are providing feedback. This team manages all inbound service requests, communications with customers while onboarding, and is increasingly contributing to outbound communications. The Customer Support teams main focus is our Retail customers, but increasingly they are interacting with Institutional Customers. During periods of low-service volume, the team also takes on support-centric projects. 

Regional Head of Technical Customer Support - USA

Greater NYC Area
1 week ago
+17
Who We Are: We are Sisense; a radically innovative BI company focused on redefining every aspect of business analytics. We love innovation; we always seek to develop better our solutions and delight our customers. Turning complexity into simplicity is our goal, and we accept no less than ‘WOW!’. Sisense provides a single-stack BI solution, from a blazing fast analytical server that can mash up complex data sets out of various source providers,

Skills that affect Customer Support Manager salaries in New York

1
Customer Support
5% have this skill
2
Team Training & Development
3% have this skill
3
HR Ops
1% have this skill
4
Operations Management
1% have this skill
5
Account Management Ops
1% have this skill
6
Office Management
1% have this skill

Recent Customer Support Manager salaries in New York

$65,000
Yearly Salary
A Sr. CX Specialist: Product & Platform reported a yearly salary of $65,000
5-7 Years of Experience
Female
201-500 Employees
New York
1-5 Reports
$52,000
Yearly Salary
A Onboarding Team Lead reported a yearly salary of $52,000
1-3 Years of Experience
Female
500+ Employees
New York
5-10 Reports
$70,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $70,000
5-7 Years of Experience
Female
51-200 Employees
New York
1-5 Reports
$90,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $90,000
1-3 Years of Experience
Female
201-500 Employees
New York
$60,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $60,000
1-3 Years of Experience
Female
201-500 Employees
New York
$110,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $110,000 with +$10,000 in additional cash compensation
5-7 Years of Experience
Female
51-200 Employees
New York
$114,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $114,000
51-200 Employees
New York
$75,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $75,000
11-50 Employees
New York
$90,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $90,000
51-200 Employees
New York
$92,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $92,000
500+ Employees
New York
Salaries//Operations//Customer Support Manager
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