2019 Customer Support Rep Salary NYC (Updated Daily) | Built In NYC
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New York
New York

Customer Support Rep salary in New York

Average Base Salary in New York

$54,004
$3,722
Additional Cash Compensation
$57,726
Total Compensation
Median: $54K
Min: $31K
Max: $80K

How Much Does a Customer Support Rep Make in New York?

The average salary for a Customer Support Rep in New York is $54,004. The average additional cash compensation for a Customer Support Rep in New York is $3,722. The average total compensation for a Customer Support Rep in New York is $57,726. Customer Support Rep salaries are based on responses gathered by Built In NYC from anonymous Customer Support Rep employees in New York.

NYC by the numbers

3,486
Total number of Tech companies in NYC
135,245
Total number of tech users on Built In NYC
ALL INFO IS 100% ANONYMOUS & PRIVATE

Customer Support Rep jobs in NYC
11

Customer Support Representative

Greater NYC Area
2 days ago
We are looking for a Customer Support Representative to join the Bizzabo team! As a Customer Support Representative you’ll work with the Customer Success, Product, and R&D teams worldwide to drive event success for our customers. You’ll make customers happy, solve complex problems, and be the force of good to increase the value Bizzabo delivers to their organization.

Customer Support Associate

Greater NYC Area
1 day ago
+22
Answer customer inquiries and requests through email, phone and chat support in a timely manner. Gather product feedback and customer insights in order to constantly improve the customer experience. Escalate concerns to relevant individuals across the Customer Support team and beyond. Properly manage and document all work performed as part of ticket queue management in Zendesk.

Customer Support Associate

Greater NYC Area
1 day ago
+37
Our mission is to serve cancer patients and our customers by dramatically improving treatment and accelerating research. Our team is building a disruptive, oncology-specific software platform that connects cancer centers across the world on a common technology infrastructure to address key healthcare challenges. Today, the Flatiron Health OncologyCloud™ platform includes the industry-leading electronic medical record for oncology, a first-of-its-kind analytics tool, patient portal, and integrated billing management.

Technical Customer Support Engineer

Greater NYC Area
3 days ago
+23
We are looking for a Technical Customer Support Engineer to join our world class Customer Support Team located in our White Plains, NY office. This is an opportunity to solve some of the most challenging problems faced by enterprise IT, today. You will be responsible for learning and troubleshooting the Turbonomic product suite for our customers, differentiating environmental and configuration related issues from product defects, and understanding how to manage complex virtualized infrastructure based on this unique and innovative technology.

Customer Support Specialist

Greater NYC Area
6 days ago
+15
Amplicare is a strong brand, with a fluid history. We started in 2012 with our first flagship product, iMedicare, which is the leading decision-automation platform that intelligently reduces patients' out-of-pocket costs for the top pharmacies across the country. Over 5,000 pharmacies use iMedicare to deliver an unrivaled service to their patients, improve Star Ratings, and increase their Medicare business. Today, we have grown the Amplicare

Customer Support Representative

Greater NYC Area
6 days ago
+19
We’re looking for a motivated, experienced, friendly, and organized team member to join our Customer Success Team. The role is full-time with a flexible schedule, including evenings, and occasional weekends. As a Customer Support Representative, you will help us uphold our reputation as the premiere eCommerce fraud-prevention solution. You will use your analytical skills and in-depth knowledge of our product to work closely with our customers, ensuring that they get the most out of our services.

Customer Support Associate

Greater NYC Area
1 week ago
+14
Work with Associate Account Manager to understand the customer needs and communicate expectations clearly amongst the operations team. Provide Account Managers with updates regarding the status of the shipment. Reach out to facilities for necessary accommodation (ie: early or late trucks). Consistent load recovery communications: cross docking, transloading and repowers. Schedule and reschedule shipments as needed. Follow and iterate standard operating procedures.

Customer Support Representative

Greater NYC Area
1 week ago
+22
We are looking for a customer support representative to join our growing Customer Experience team in our NYC Headquarters. Talkspace's Customer Experience team is a diverse, resourceful, and empathetic group that knows every nook and cranny of Talkspace. They use their expert knowledge to keep things functioning like a well oiled machine. We are looking for an engaging and friendly team player who shares our commitment to customer satisfaction and operations, and who wants to bring their talents into a “for purpose” space. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us to achieve our mission of bringing quality mental healthcare to all.

Customer Support Manager

Greater NYC Area
1 week ago
+44
Getting together with real people in real life makes powerful things happen. Side hustles become careers, ideas become movements, and chance encounters become lifelong connections. Meetup brings people together to create thriving communities. Show up. Change lives. Meetup's Customer Experience team is a diverse, creative group that knows every nook and cranny of Meetup, and they use that knowledge to coach and support Meetup organizers around the

Customer Support Manager

Greater NYC Area
2 weeks ago
+37
We are looking for a Customer Support Manager to join and help manage our remote front-line customer service team. Currently, this remote team serves our Enterprise customers who represent our largest and most complex customers. Your role is to design and implement robust processes to assign tasks out across the team and ensure that they are supported in their day-to-day tasks, as we continue to grow and strengthen our customer relationships. At a high-level, you will be expected to partner with your fellow support managers to develop the goals, structures, and processes to help the team be successful. A successful manager will be motivated by working with team members to guide, coach, and serve them – making sure to keep the team happy and productive.

Customer Support Specialist

Greater NYC Area
2 weeks ago
+21
About Frame.io At Frame.io, we’re powering the future of creative collaboration. Over 700,000 video professionals use Frame.io to seamlessly share media and gather timestamped feedback from team members and clients. Simply put, we help companies create better video, together. Frame.io is backed by Accel, SignalFire, FirstMark, Jared Leto and a host of other phenomenal investors. We've built a highly functional and market-leading product used

Customer Support Rep Salary ranges

The most common Customer Support Rep salary in New York is between $40k - $50k.

Average Customer Support Rep Salary by Company Size

People with the job title Customer Support Rep make the most at companies with 11-50 employees, earning $65,200 on average.

Customer Support Rep Salary by gender

The average Customer Support Rep salary for women is $60,500 and the average Customer Support Rep salary for men is $54,763.

Customer Support Rep Salary by Years of Experience

The average salary for a Customer Support Rep with 7+ years of experience is $55,000. The average salary for <1 year of experience is $56,667.

Average Operations salaries in New York

Job Title Average Salary Salary Range
Customer Support Rep $54,004
Min: $31K
Max: $80K
Operations Associate $59,853
Min: $35K
Max: $150K
Office Manager $59,960
Min: $40K
Max: $88K
Sales Operations Analyst $64,587
Min: $30K
Max: $119K
Technical Support $73,781
Min: $30K
Max: $169K
Client Success Manager $74,479
Min: $40K
Max: $110K
Customer Support Manager $76,154
Min: $45K
Max: $114K
Desktop Support $76,273
Min: $44K
Max: $118K
Operations Manager $85,600
Min: $45K
Max: $132K
Marketing Operations Manager $87,875
Min: $67K
Max: $116K
Business Intelligence Analyst $88,350
Min: $55K
Max: $125K
Business Analyst $88,875
Min: $65K
Max: $160K
Senior Business Analyst $102,761
Min: $74K
Max: $175K
Sales Operations Manager $104,727
Min: $50K
Max: $150K
Director of Operations $121,615
Min: $55K
Max: $200K
Director of Customer Success $132,176
Min: $98K
Max: $208K
Vice President of Operations $177,227
Min: $102K
Max: $279K
Vice President of Care $190,750
Min: $179K
Max: $212K
COO (Chief Operating Officer) $214,324
Min: $95K
Max: $588K

NYC Companies with the Highest Operations Salaries

+14
Cloud, Software
+49
Cloud, Software
+16
Artificial Intelligence, Computer Vision
+34
Big Data, Cloud

Skills that affect Customer Support Rep salaries in New York

1
Customer Support
6% have this skill
2
Account Management Ops
4% have this skill
3
Operations Management
2% have this skill
4
Business Operations
2% have this skill
5
Office Management
2% have this skill
6
Sales Operations
2% have this skill

Recent Customer Support Rep salaries in New York

$48,800
Yearly Salary
A Client Success Specialist reported a yearly salary of $48,800 with +$3,500 in additional cash compensation
1-3 Years of Experience
Male
500+ Employees
New York
$48,800
Yearly Salary
A Client Success Specialist reported a yearly salary of $48,800 with +$3,500 in additional cash compensation
1-3 Years of Experience
Male
500+ Employees
New York
$40,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $40,000
< 1 Year of Experience
Female
51-200 Employees
New York
$60,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $60,000
1-3 Years of Experience
Prefer not to say
51-200 Employees
New York
$64,000
Yearly Salary
A Client Service Associate reported a yearly salary of $64,000 with +$5,500 in additional cash compensation
3-5 Years of Experience
Female
500+ Employees
New York
$42,500
Yearly Salary
A Customer Service Associate reported a yearly salary of $42,500
1-3 Years of Experience
Male
201-500 Employees
New York
$55,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $55,000
7+ Years of Experience
Female
201-500 Employees
New York
$44,000
Yearly Salary
A Onboarding & Subscriber Relations Associate reported a yearly salary of $44,000 with +$1,000 in additional cash compensation
1-3 Years of Experience
Female
51-200 Employees
New York
1-5 Reports
$61,500
Yearly Salary
A Client Service Associate reported a yearly salary of $61,500 with +$10,000 in additional cash compensation
3-5 Years of Experience
Female
500+ Employees
New York
$68,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $68,000 with +$10,000 in additional cash compensation
1-3 Years of Experience
Male
201-500 Employees
New York
Salaries//Operations//Customer Support Rep