Customer Support Rep salary in New York

Average Base Salary in New York

$54,676
$3,422
Additional Cash Compensation
$58,098
Total Compensation
Median: $55K
Min: $31K
Max: $88K

How Much Does a Customer Support Rep Make in New York?

The average salary for a Customer Support Rep in New York is $54,676. The average additional cash compensation for a Customer Support Rep in New York is $3,422. The average total compensation for a Customer Support Rep in New York is $58,098. Customer Support Rep salaries are based on responses gathered by Built In from anonymous Customer Support Rep employees in New York.

New York by the numbers

5,672
Total number of Tech companies in NYC
362,328
Total number of tech users on Built In NYC
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Customer Support Rep
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Account Manager
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Analytics Manager
Android Developer
Art Director
Associate Product Manager
Automation Engineer
Brand Manager
Budget Analyst
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Business Development Manager
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Content Marketing Manager
Content Strategist
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COO (Chief Operating Officer)
Copywriter
CPO (Chief Product Officer)
Creative Director
CRO (Chief Revenue Officer)
CTO (Chief Technology Officer)
Customer Support Manager
Customer Support Rep
Data Analyst
Data Architect
Data Engineer
Data Engineering Manager
Data Scientist
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Design Director
Desktop Support
DevOps Engineer
Digital Marketing Manager
Director of Analytics
Director of Customer Success
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Visual Designer
New York
New York

Customer Support Rep jobs in New York

Manager of Customer Support

Remote
5 days ago
+24
At Postscript, we have built an excellent support culture with our team and our customers. As Manager of Customer Support, you will lead and coach a team of Customer Experience Advocates (CXAs). You will ensure your team is engaged, empowered, and consistently aiming for excellence. You’ll actively contribute to building strong infrastructure for the support org, including support tech stack, data and metrics, and operational processes. You’ll work closely with the Director of Support and cross-functionally with other key leaders to enable our successful, rapid growth and ensure that we continue to deliver compelling and highly-used products. All positions at Postscript are fully remote.

Director of Customer Support

Remote
5 days ago
+24
You will lead and coach our support team, ensuring they are engaged, empowered, and consistently aiming for excellence. You’ll develop a strong infrastructure for the support org along with a roadmap that enables our successful, rapid growth. You’ll work cross-functionally with other stakeholders, identifying and communicating potential product enhancements so that we continue to deliver compelling and highly-used products. 

Customer Support Agent

Greater NYC Area
1 week ago
+37
LeafLink is looking for a Customer Support Lead to support users across our multiple solution lines. They will work collaboratively with solution line experts to thoroughly understand the unique value propositions, the distinct workflows, and the best customers solutions across each line. 

Customer Support Lead, Payments

Greater NYC Area
1 week ago
+37
LeafLink is looking for a Customer Support Lead, Payments with exposure to payments and financing use-cases to join our growing team in New York City. We know that to tackle our toughest challenges, we need different approaches, unique perspectives, and new ways of thinking. We have built and continue to expand our team of creative problem-solvers from a diverse group of industries, specialties and backgrounds. 

Associate Customer Support Engineer

Greater NYC Area
4 hours ago
+26
We are looking for an Associate Customer Support Engineer to join our Customer Success team, offering support to our customers development teams leveraging web technologies to build applications for the Financial Industry. In this role, you will help understand our customers technical requirements, provide technical solutions, manage client communications, analyze log files, examine client code and partner with our senior engineers to provide solutions.  Your influence and thoughtful technical expertise will assist clients (from developers to senior management) in demonstrating OpenFin capabilities while providing direction on how other industry leaders are approaching similar implementations.  Through your efforts, you will help establish OpenFin as the leading web-based platform for the financial desktop.

Customer Support Specialist

Greater NYC Area
4 days ago
+44
T-REX is on a mission to empower responsible finance. We are revolutionizing the investment lifecycle of complex assets through increased data transparency, enhanced analytical capability, and streamlined collaboration. Our solutions combine SaaS technology, big data management, and asset class expertise to foster improved investment decision-making across alternative financial markets. T-REX’s managed data service and software platform bridge

Customer Support Associate

Remote
5 days ago
+47
Latch is seeking a Customer Support Specialist. You will help drive the reactive support to fulfill and facilitate a successful customer journey. This requires functioning as a subject matter expert on Latch’s hardware and software products -- providing both written and verbal instruction for incoming customer support requests.

Senior Customer Support Agent

Greater NYC Area
1 week ago
+24
Experience a comprehensive onboarding that includes an insight to our teams, culture, and product. Become an expert in Trello & asynchronous communication. Discover the Support team and get to know key stakeholders you’ll be working with. Answer to written requests from clients (50% of the time).

Customer Support Specialist

Greater NYC Area
4 days ago
+43
We are looking for a passionate, creative, and highly competent Customer Support Specialist. Your job is to make the lives of our customers (both external and internal) as easy as they can be when it comes to getting more out of our product. This is an integral role at Bluecore as you will help work through any challenges our customers have with our product and ultimately make them want to shout from the rooftops about how much they love Bluecore. We are a rapidly growing company with an “all hands on deck” and “roll up your sleeves” work ethic.

Customer Support Specialist

Remote
5 days ago
+37
Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to make PR pros more successful by providing them with technology to find journalists to pitch, monitor media, quantify their impact and work more efficiently with their teams. Self-funded, quickly growing, and remote-first, Crain’s named Muck Rack one of the best places to work in 2019 and 2020. We value resilience, transparency,

Customer Support Representative

Greater NYC Area
1 week ago
+49
The Role:  At Newsela, Customer Support Representatives (CSRs) are the face of the company and the voice of the customer. In this role, you will execute both of these critical functions by being the frontline support for end-users, helping them to navigate Newsela.com, clearing confusion on site tasks, and alleviating frustration for user pain points. You’ll also lead the charge in collecting information and trends from the user experience, and

Customer Support Manager

Greater NYC Area
2 weeks ago
+28
As a Customer Support Manager, you will own support across multiple channels - email, live chat, and occasionally phone or video for our rapidly growing customer base. Your ability to analyze processes and put together concrete plans for meaningful change will be integral as you identify projects to take on independently. The members of your team will benefit from your player-coach mindset as you build a scalable customer support system. Your empathetic approach, deep product knowledge and quick, solution-oriented responses will create joyful experiences for our customers. The feedback you collect will directly shape our product and improve the customer experience. 

Customer Support Rep Salary ranges

The most common Customer Support Rep salary in New York is between $40k - $50k.

Average Customer Support Rep Salary by Company Size

People with the job title Customer Support Rep make the most at companies with 11-50 employees, earning $56,500 on average.

Customer Support Rep Salary by gender

The average Customer Support Rep salary for women is $56,026 and the average Customer Support Rep salary for men is $54,557.

Customer Support Rep Salary by Years of Experience

The average salary for a Customer Support Rep with 7+ years of experience is $55,333. The average salary for <1 year of experience is $53,229.

Average Operations salaries in New York

Job Title Average Salary Salary Range
Customer Support Rep $54,739
Min: $31K
Max: $88K
Office Manager $64,996
Min: $41K
Max: $110K
Operations Associate $65,937
Min: $35K
Max: $180K
Sales Operations Analyst $70,880
Min: $30K
Max: $119K
Desktop Support $73,737
Min: $44K
Max: $118K
Technical Support $74,743
Min: $30K
Max: $169K
Customer Support Manager $83,336
Min: $45K
Max: $140K
Business Analyst $89,191
Min: $59K
Max: $230K
Client Success Manager $91,407
Min: $35K
Max: $225K
Business Intelligence Analyst $92,800
Min: $55K
Max: $150K
Operations Manager $94,664
Min: $45K
Max: $250K
Marketing Operations Manager $96,783
Min: $67K
Max: $160K
Senior Business Analyst $105,446
Min: $74K
Max: $175K
Sales Operations Manager $112,023
Min: $50K
Max: $180K
Director of Operations $131,354
Min: $55K
Max: $235K
Director of Customer Success $138,932
Min: $85K
Max: $208K
Vice President of Operations $184,292
Min: $100K
Max: $300K
Vice President of Care $193,100
Min: $160K
Max: $245K
COO (Chief Operating Officer) $231,808
Min: $95K
Max: $588K

Skills that affect Customer Support Rep salaries in New York

1
Customer Support
4% have this skill
2
Account Management Ops
2% have this skill
3
Team Training & Development
2% have this skill
4
Business Operations
1% have this skill
5
Operations Management
1% have this skill
6
Office Management
1% have this skill

Recent Customer Support Rep salaries in New York

$50,000
Yearly Salary
A Account manager reported a yearly salary of $50,000
7+ Years of Experience
Female
11-50 Employees
New York
1-5 Reports
$40,000
Yearly Salary
A Fellow reported a yearly salary of $40,000
1-3 Years of Experience
Male
11-50 Employees
New York
1-5 Reports
$65,000
Yearly Salary
A Support Specialist reported a yearly salary of $65,000
3-5 Years of Experience
Male
51-200 Employees
New York
$41,600
Yearly Salary
A Customer Support Rep reported a yearly salary of $41,600
< 1 Year of Experience
Female
51-200 Employees
New York
$50,000
Yearly Salary
A Customer Support Rep reported a yearly salary of $50,000 with +$5,000 in additional cash compensation
1-3 Years of Experience
Prefer not to say
11-50 Employees
New York
$45,045
Yearly Salary
A Customer Support Rep reported a yearly salary of $45,045
1-3 Years of Experience
Male
1,000+ Employees
New York
$58,500
Yearly Salary
A Student Support Representative reported a yearly salary of $58,500
1-3 Years of Experience
Prefer not to say
11-50 Employees
New York
$60,000
Yearly Salary
A Customer Experience Specialist reported a yearly salary of $60,000
1-3 Years of Experience
Prefer not to say
11-50 Employees
New York
$65,000
Yearly Salary
A Customer Success Manager reported a yearly salary of $65,000
1-3 Years of Experience
Prefer not to say
51-200 Employees
New York
$61,000
Yearly Salary
A Care Navigation reported a yearly salary of $61,000
7+ Years of Experience
Female
201-500 Employees
New York
Salaries//Operations//Customer Support Rep