Director of Customer Success salary in New York
Average Base Salary in New York
$148,091
$29,733
Additional Cash Compensation
$177,824
Total Compensation
Median: 145,000
Min: $78K
Max: $230K
How Much Does a Director of Customer Success Make in New York?
The average salary for a Director of Customer Success in New York is $148,091. The average additional cash compensation for a Director of Customer Success in New York is $29,733. The average total compensation for a Director of Customer Success in New York is $177,824. Director of Customer Success salaries are based on responses gathered by Built In from anonymous Director of Customer Success employees in New York.
New York by the numbers
7,295
Total number of Tech companies in NYC
1,466,629
Total number of tech users on Built In NYC
Add your Director of Customer Success in New York salary info
Director of Customer Success
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Salary Insights
Director of Customer Success Salary by gender
The average Director of Customer Success salary for women is $146,296 and the average Director of Customer Success salary for men is $147,755.
Director of Customer Success Salary by Years of Experience
The average salary for a Director of Customer Success with 7+ years of experience is $157,726.
Director of Customer Success Salary ranges
The most common Director of Customer Success salary in New York is between $140k - $150k.
Average Operations salaries in New York
| Job Title | Average Salary | Salary Range |
|---|---|---|
| Customer Support Rep | $56,077 | Min: $35K Max: $88K |
| Operations Associate | $68,681 | Min: $42K Max: $180K |
| Desktop Support | $70,286 | Min: $50K Max: $100K |
| Office Manager | $71,017 | Min: $44K Max: $125K |
| Sales Operations Analyst | $75,134 | Min: $50K Max: $110K |
| Technical Support | $82,516 | Min: $43K Max: $180K |
| Business Analyst | $89,738 | Min: $51K Max: $180K |
| Customer Support Manager | $91,808 | Min: $45K Max: $165K |
| Marketing Operations Manager | $98,132 | Min: $70K Max: $160K |
| Business Intelligence Analyst | $99,588 | Min: $60K Max: $155K |
| Client Success Manager | $100,831 | Min: $35K Max: $225K |
| Operations Manager | $100,953 | Min: $45K Max: $250K |
| Senior Business Analyst | $108,771 | Min: $74K Max: $175K |
| Sales Operations Manager | $119,295 | Min: $50K Max: $180K |
| Director of Operations | $143,647 | Min: $60K Max: $250K |
| Director of Customer Success | $148,091 | Min: $78K Max: $230K |
| Vice President of Care | $195,000 | Min: $145K Max: $245K |
| Vice President of Operations | $202,378 | Min: $100K Max: $346K |
| COO (Chief Operating Officer) | $232,247 | Min: $100K Max: $500K |
Career Info
Director of Customer Success jobs in New York
About Rokt
Rokt is the global leader in ecommerce technology, helping companies seize the full potential of every transaction moment to grow revenue and acquire new customers at scale. Live Nation, AMC Theatres, PayPal, Uber, Hulu, Staples, Lands’ End, and HelloFresh are among the more than 2,500 leading global businesses and advertisers that use Rokt's solutions to drive more value through every transaction by offering highly relevant messages to
Rokt is the global leader in ecommerce technology, helping companies seize the full potential of every transaction moment to grow revenue and acquire new customers at scale. AMC Theatres, PayPal, Uber, Hulu, Staples, Lands’ End, and HelloFresh are among the more than 2,500 leading global businesses and advertisers that use Rokt's solutions to drive more value through every transaction by offering highly relevant messages to their customers at the
Regional Director of Customer Success, MM (High - Touch)
+47
monday.com is looking for an experienced Customer-Success leader to oversee our large & growing MM High-Touch CS team, consisting of multiple teams. The Regional Director of CS - MM, will oversee the adoption, retention and satisfaction of all of our "High Touch" customers in the Mid-Market segment. Overseeing up to 5 teams of CSMs, the Regional Director of CS will need to coach and develop our MM CS managers.
About The Role:
This individual will
About Rokt
Rokt is the global leader in ecommerce technology, helping companies seize the full potential of every transaction moment to grow revenue and acquire new customers at scale. Fanatics, Live Nation, AMC Theatres, PayPal, Uber, Hulu, Staples, Lands’ End, and HelloFresh are among the more than 2,500 leading global businesses and advertisers that use Rokt's solutions to drive more value through every transaction by offering highly relevant
If you shop online (and who doesn’t these days?), then chances are you’ve already interacted with Yotpo. We’re a leading eCommerce retention marketing platform, on a mission to help brands of all sizes turn one-time shoppers into customers for life. Loyalty programs, SMS and email marketing, subscriptions, and reviews are our bread and butter, but we have more solutions up our sleeve, too.
We have teams across the world, including the US, Canada
Customer Success Operations Manager
+43
If you shop online (and who doesn’t these days?), then chances are you’ve already interacted with Yotpo. We’re a leading eCommerce retention marketing platform, on a mission to help brands of all sizes turn one-time shoppers into customers for life. Loyalty programs, SMS and email marketing, subscriptions, and reviews are our bread and butter, but we have more solutions up our sleeve, too.
We have teams across the world, including the US, Canada
Enterprise Customer Success Manager
+47
The Customer Success Team is the trusted advisor for building relationships, driving product adoption, and empowering teams to fulfill their goals. By being experts of the monday.com platform, we are able to provide a unique level of consultation and inspiration to our customers. We are an energetic, empathetic and passionate team that enjoys collaboration, taking on new challenges, and “failing forward” together in this dynamic environment.
Plea
Enterprise Customer Success Manager (NYC)
+61
WHAT IS BOX?
Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal.
By
Associate Scale Customer Success Manager
+47
The Customer Success Team is the trusted advisor for building relationships, driving product adoption, and empowering teams to fulfill their goals.
The Associate Scale CSM is an exciting role at monday.com. Scale CSM’s work with customers either in 1:1 engagements for high-impact objectives or by running 1:many success programs to impact target customer groups. We use robust customer data to help to identify ways we can deliver increased value
Senior Sales Manager, Enterprise Customer Success
+27
Our Mission
Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they
Senior Sales Manager, Enterprise Customer Success
+27
Our Mission
Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they
Customer Success Engineer
+17
Customer Success Engineer Remote$110k -$120k base + 25% OTE bonus
Argyle is a fast-growing, remote-first Series B startup solving a systemic data problem.
Underneath the consumer finance industry’s decisions and processes is static, analog documentation—things like credit reports and paystubs—designed decades ago for a world that no longer exists. Meanwhile, credit bureaus buy, move, store, and sell consumers’ data without their knowledge or
Skills that affect Director of Customer Success salaries in New York
1
Customer Relationship Management
1% have this skill
2
Account Management
1% have this skill
3
Client Relations
1% have this skill
4
Team Training & Development
1% have this skill
5
Customer Support
1% have this skill
6
Account Management Ops
1% have this skill
Average Director of Customer Success Salary by Company Size
People with the job title Director of Customer Success make the most at companies with 201-500 employees, earning $158,663 on average.
Recent Director of Customer Success salaries in New York
$150,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $150,000 with +$20,000 in additional cash compensation
7+ Years of Experience
Female
51-200 Employees
New York
1-5 Reports
$180,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $180,000 with +$20,000 in additional cash compensation
7+ Years of Experience
Female
201-500 Employees
New York
5-10 Reports
$130,000
Yearly Salary
A Director of Support and Engagement reported a yearly salary of $130,000 with +$20,000 in additional cash compensation
7+ Years of Experience
Female
11-50 Employees
New York
1-5 Reports
$150,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $150,000 with +$44,000 in additional cash compensation
7+ Years of Experience
Female
201-500 Employees
New York
>10 Reports
$140,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $140,000 with +$20,000 in additional cash compensation
7+ Years of Experience
Female
11-50 Employees
New York
$158,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $158,000 with +$18,000 in additional cash compensation
7+ Years of Experience
Female
201-500 Employees
New York
>10 Reports
$150,000
Yearly Salary
A Sr. Director of CSM reported a yearly salary of $150,000 with +$60,000 in additional cash compensation
7+ Years of Experience
Female
501-1,000 Employees
New York
$140,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $140,000 with +$40,000 in additional cash compensation
7+ Years of Experience
Female
11-50 Employees
New York
5-10 Reports
$157,500
Yearly Salary
A Director of Customer Success reported a yearly salary of $157,500 with +$18,000 in additional cash compensation
7+ Years of Experience
Female
201-500 Employees
New York
5-10 Reports
$125,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $125,000 with +$26,000 in additional cash compensation
7+ Years of Experience
Female
1,000+ Employees
New York