Director of Customer Success salary in New York

Average Base Salary in New York

$148,065
$29,917
Additional Cash Compensation
$177,982
Total Compensation
Median: 140,000
Min: $78K
Max: $230K

How Much Does a Director of Customer Success Make in New York?

The average salary for a Director of Customer Success in New York is $148,065. The average additional cash compensation for a Director of Customer Success in New York is $29,917. The average total compensation for a Director of Customer Success in New York is $177,982. Director of Customer Success salaries are based on responses gathered by Built In from anonymous Director of Customer Success employees in New York.

New York by the numbers

6,719
Total number of Tech companies in NYC
955,578
Total number of tech users on Built In NYC
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Director of Customer Success
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Director of Customer Success jobs in New York

Director of Customer Success Operations

Greater NYC Area
1 week ago
If you shop online (and who doesn’t these days?), then chances are you’ve already interacted with Yotpo. We’re a leading eCommerce marketing platform, on a mission to help brands of all sizes accelerate their growth through exceptional customer experiences. Loyalty programs, SMS marketing, reviews, and visual user-generated content are our bread and butter, but we have more solutions up our sleeve, too. We have teams across the world, including

Customer Success Representative (Remote)

Remote
5 hours ago
Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d

Strategic Customer Success Manager

Remote
1 week ago
Miro is growing its Customer Success team and we are looking for customer-focused individuals to join us! A Customer Success Manager has many responsibilities from onboarding Enterprise clients and setting them up for success to deepening relationships with our existing customers and increasing the value they get from our services. Your role will impact our customers immensely because you will help them realize their visual collaboration objectives through the use of Miro's platform. You will understand our customer’s needs and proactively help identify ways in which they can interact with Miro to increase their productivity and results. Each role at Miro is based at one of our physical hubs and we look for talent that want to be part of these local, collaborative communities. Mironeers work in a hybrid model, with a 3 days a week in office culture as our baseline.

Senior Customer Success Manager

Greater NYC Area
1 week ago
About Rokt Rokt is the global leader in ecommerce technology, helping companies seize the full potential of every transaction moment to grow revenue and acquire new customers at scale. Live Nation, Groupon, Staples, Lands' End, Fanatics, UrbanStems, GoDaddy, Vistaprint and HelloFresh are among the more than 2,500 leading global businesses and advertisers that are using Rokt's solutions to drive more value through every transaction by offering

Customer Success Manager

Greater NYC Area
1 week ago
About Rokt Rokt is the global leader in ecommerce technology, helping companies seize the full potential of every transaction moment to grow revenue and acquire new customers at scale. Live Nation, Groupon, Staples, Lands' End, Fanatics, UrbanStems, GoDaddy, Vistaprint and HelloFresh are among the more than 2,500 leading global businesses and advertisers that are using Rokt's solutions to drive more value through every transaction by offering

Enterprise Customer Success Manager

Greater NYC Area
1 week ago
The Customer Success Team is the trusted advisor for building relationships, driving product adoption, and empowering teams to fulfill their goals. By being experts of the monday.com platform, we are able to provide a unique level of consultation and inspiration to our customers. We are an energetic, empathetic and passionate team that enjoys collaboration, taking on new challenges, and “failing forward” together in this dynamic environment. Plea

Team Manager, Customer Success

Remote
2 weeks ago
We are looking for an experienced Manager of Customer Success to develop, optimize and implement initiatives that will drive increased retention and revenue growth from our top 1,000 creators at Teachable.  You will be responsible for managing and leading a team of five Customer Success Managers (CSMs), building metrics, KPIs, and dashboards to report on objective results, and developing new tactics and processes as our team continues to grow

Strategic Customer Success Manager

Greater NYC Area
6 months ago
We are thrilled to announce Handshake’s $200M Series F funding round. At Handshake, we believe that a career opportunity shouldn’t be determined by who you know or what you’ve done. It’s about what you can - and will - do. Your future, not your past. Our Series F fundraise and new valuation of $3.5B will fuel our next phase of growth and propel our mission to help more people start, restart, and jumpstart their careers. Handshake is the #1 place

Customer Success Manager

Greater NYC Area
7 months ago
Teachable’s mission is to “empower Creators to monetize their expertise.” Our online platform enables individuals and small businesses (our “Creators”) to build, host and sell online courses and coaching. (Examples of our Creators and their offerings can be found here, here and here.) We generate revenue in two ways: (1) from monthly or annual subscription fees (SaaS) paid to us by our Creators for access to the platform; and (2) from transaction

Overnight Customer Success Representative (Remote)

Remote
5 hours ago
Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d

Customer Success Manager (Atlanta, GA)

Remote
6 months ago
Databases are the beating heart of every business in the world. Cockroach Labs is the creator of CockroachDB, the most highly evolved cloud-native, distributed SQL database on the planet that scales fast, survives anything, and thrives anywhere. We created CockroachDB to unshackle teams from the constraints of their database. Join us on our mission to enable every developer to build world-changing applications! About the Role Our Customer Success

Enterprise Customer Success Manager (Federal)

Greater NYC Area
7 months ago
WHAT IS BOX? Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal.  By

Director of Customer Success Salary ranges

The most common Director of Customer Success salary in New York is between $140k - $150k.

Average Director of Customer Success Salary by Company Size

People with the job title Director of Customer Success make the most at companies with 201-500 employees, earning $158,663 on average.

Director of Customer Success Salary by gender

The average Director of Customer Success salary for women is $146,220 and the average Director of Customer Success salary for men is $147,755.

Director of Customer Success Salary by Years of Experience

The average salary for a Director of Customer Success with 7+ years of experience is $157,883.

Average Operations salaries in New York

Job TitleAverage SalarySalary Range
Customer Support Rep$56,025
Min: $35K
Max: $88K
Operations Associate$68,593
Min: $42K
Max: $180K
Desktop Support$70,286
Min: $50K
Max: $100K
Office Manager$71,079
Min: $44K
Max: $125K
Sales Operations Analyst$75,987
Min: $50K
Max: $110K
Technical Support$82,919
Min: $43K
Max: $180K
Business Analyst$89,738
Min: $51K
Max: $180K
Customer Support Manager$91,808
Min: $45K
Max: $165K
Marketing Operations Manager$98,132
Min: $70K
Max: $160K
Business Intelligence Analyst$99,987
Min: $60K
Max: $155K
Client Success Manager$100,831
Min: $35K
Max: $225K
Operations Manager$101,020
Min: $45K
Max: $250K
Senior Business Analyst$108,771
Min: $74K
Max: $175K
Sales Operations Manager$118,946
Min: $50K
Max: $180K
Director of Operations$143,647
Min: $60K
Max: $250K
Director of Customer Success$148,065
Min: $78K
Max: $230K
Vice President of Care$195,000
Min: $145K
Max: $245K
Vice President of Operations$203,057
Min: $100K
Max: $346K
COO (Chief Operating Officer)$232,868
Min: $100K
Max: $500K

Skills that affect Director of Customer Success salaries in New York

1
Customer Relationship Management
1% have this skill
2
Account Management
1% have this skill
3
Team Training & Development
1% have this skill
4
Client Relations
1% have this skill
5
Customer Support
1% have this skill
6
Account Management Ops
1% have this skill

Recent Director of Customer Success salaries in New York

$180,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $180,000 with +$20,000 in additional cash compensation
7+ Years of Experience
Female
201-500 Employees
New York
5-10 Reports
$130,000
Yearly Salary
A Director of Support and Engagement reported a yearly salary of $130,000 with +$20,000 in additional cash compensation
7+ Years of Experience
Female
11-50 Employees
New York
1-5 Reports
$150,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $150,000 with +$44,000 in additional cash compensation
7+ Years of Experience
Female
201-500 Employees
New York
>10 Reports
$140,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $140,000 with +$20,000 in additional cash compensation
7+ Years of Experience
Female
11-50 Employees
New York
$158,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $158,000 with +$18,000 in additional cash compensation
7+ Years of Experience
Female
201-500 Employees
New York
>10 Reports
$150,000
Yearly Salary
A Sr. Director of CSM reported a yearly salary of $150,000 with +$60,000 in additional cash compensation
7+ Years of Experience
Female
501-1,000 Employees
New York
$140,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $140,000 with +$40,000 in additional cash compensation
7+ Years of Experience
Female
11-50 Employees
New York
5-10 Reports
$157,500
Yearly Salary
A Director of Customer Success reported a yearly salary of $157,500 with +$18,000 in additional cash compensation
7+ Years of Experience
Female
201-500 Employees
New York
5-10 Reports
$125,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $125,000 with +$26,000 in additional cash compensation
7+ Years of Experience
Female
1,000+ Employees
New York
$170,000
Yearly Salary
A Head of Client Success reported a yearly salary of $170,000
7+ Years of Experience
Female
11-50 Employees
New York
5-10 Reports
Salaries//Operations//Director of Customer Success