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Visual Designer
New York
New York

Technical Support salary in New York

Average Base Salary in New York

$74,387
$10,451
Additional Cash Compensation
$84,838
Total Compensation
Median: $74K
Min: $30K
Max: $169K

How Much Does a Technical Support Make in New York?

The average salary for a Technical Support in New York is $74,387. The average additional cash compensation for a Technical Support in New York is $10,451. The average total compensation for a Technical Support in New York is $84,838. Technical Support salaries are based on responses gathered by Built In NYC from anonymous Technical Support employees in New York.

NYC by the numbers

5,177
Total number of Tech companies in NYC
227,659
Total number of tech users on Built In NYC
ALL INFO IS 100% ANONYMOUS & PRIVATE

Technical Support jobs in NYC

IT Support Engineer

Greater NYC Area
16 hours ago
+37
We’re looking for an IT Support Engineer with proven experience in an entrepreneurial, startup, or enterprise setting. The best candidates will combine exemplary white-glove customer support skills with the type of creative tenacity necessary to solve problems in a fast-paced iterative environment. This role will be responsible for technical escalations in one or two technical domains, be able to lead by example where best practices like timely and transparent communication, documentation, and tech advocacy are concerned, and will have a well-rounded skill set in all the competencies that support IT in an office environment. Experience with mentorship, software training, and Design/UX a big plus.

IT Support Engineer

Greater NYC Area
2 days ago
+29
As an IT Support Engineer, you’ll work closely with all members of the Hinge team, as well as the Match Group IT team to ensure Hinge employees have the best resources available to do their work. This role is the first of its kind at Hinge, and has an opportunity to make a real impact on employees and customers lives for years to come. The IT Support Engineer will diagnose and resolve workstation problems with hardware, software, and network issues, as well as look for and recommend updates to streamline processes. You will assist with projects as assigned, including deploying system software, configuration changes, etc.

IT Support Engineer (Studio)

Greater NYC Area
3 days ago
+27
Are you passionate about helping people solve IT problems? Peloton is looking for a bright, adaptable, and hardworking Support Engineer with a diverse set of skills that can thrive in a challenging and rewarding environment. As a Support Engineer you will work across the teams in our North America footprint to provide and support IT equipment and services. In this role a premium is put on customer service and ultimately customer satisfaction by providing timely, accurate, and professional support. A successful candidate will excel in a fast paced team environment, and possess excellent communication skills while having a high degree of aptitude over a large scope of IT software, hardware, and networking disciplines.

IT Support Engineer

Greater NYC Area
1 week ago
+27
Are you passionate about helping people solve IT problems? Peloton is looking for a bright, adaptable, and hardworking Audio Visual (AV) Support Engineer with a diverse set of skills that can thrive in a challenging and rewarding environment. As an AV Support Engineer you will work across the teams in our North America footprint to provide and support IT equipment and services. In this role a premium is put on customer service and ultimately customer satisfaction by providing timely, accurate, and professional support. A successful candidate will excel in a fast paced team environment, and possess excellent communication skills while having a high degree of aptitude over a large scope of IT software, hardware, and networking disciplines.

IT Support Engineer

Greater NYC Area
2 weeks ago
+37
The NYC-based IT team supports users in our NYC office, SF office, as well as a large population of remote workers. Your typical day will include responding to IT requests, configuring laptops, administration of user accounts, and contributing to the varying “whatever it takes to get the job done” needs of our team. We are a small, growing team which means there are changing priorities, and plenty of opportunities for you to learn and contribute. As a Desktop IT Support Engineer you will:

Technical Support Engineer - USA

Greater NYC Area
16 hours ago
+43
Technical Support Engineer (TSE) is part of the global clients team and working alongside the USA sales and clients team and supports our key accounts through various channels (web & web mobile) in order to use our conversion optimization solution with maximum efficiency. The TSE will be responsible for the technical implementation of optimization and personalization campaigns that increase the conversion rate, improve the customer experience, and generate new leads for our clients. This role will require you to utilize your passion about the web and your technical skills to collaborate with the global team on challenging projects that evolve quickly.

Service Design, Technical Support Analyst

Greater NYC Area
3 days ago
+27
As a Technical Support Analyst in the Member Support organization, you will be among the team’s experts on how Peloton hardware, software and tools work. You will continuously invest in building this knowledge to ensure depth and technical proficiency in the organization. In this role, you will partner with other departments to represent technical and quality issues reported via Members and agents in order to quickly identify issues and make improvements. You will also manage the processes for dealing with bugs and emergencies. Finally, you will maintain all of the documentation and technical material upon which agents execute in interactions with Members.

Client Support Engineer

Greater NYC Area
16 hours ago
As a Client Support Engineer (CSE) at Curalate, you will work directly with over 1,000 of the world’s most loved brands to troubleshoot and resolve complex technical issues, consult clients on a wide range of technical questions, and carry out operational work requests on their behalf. Client Support Engineers work cross-functionally with internal teams to drive strategic initiatives within our organization! This is a great opportunity to work hands on with clients and bridge the gap from end-user to product while flexing your technical muscle.

Application Support Engineer

Greater NYC Area
3 days ago
+36
AlphaSights is looking for a proactive and driven Application Support Engineer to join the Technical Operations (IT) Team. We are a digital business in which continuous uptime and smooth IT experience is central to our success. The role of the Application Support Engineer therefore represents a visible and valued opportunity for the right candidate to have an immediate impact. Working alongside our Software Engineering team and Product Managers, you will focus on supporting the user experience that is driven by the development of new and innovative products, as well as enhancing existing products and technologies.

Associate Client Support Engineer

Greater NYC Area
3 days ago
A Curalate Client Support Associate (CSA) is a critical part of the Support Engineering team, providing first class services to address a wide-range of customer requests. The CSA is not only the face of our organization, but is a subject matter expert and provides not only answers to questions, but educates users on best practices, workarounds on all Curalate functionality from simple to advanced workflows.

Technical Support Engineer

Greater NYC Area
16 hours ago
+37
The Technical Support Engineer (TSE) is responsible for providing technical support to customers through various channels. You are a problem solver with strong communication skills. Our customers look to you when they need answers because you are a product expert and can escalate issues when necessary to ensure timely resolution. 

Sr. Technical Support Engineer

Greater NYC Area
3 weeks ago
+35
We are seeking a highly motivated and professional individual to join the Neverware Support team providing technical support to all our US and European Education and Enterprise customers. You will help customers get the best out of their CloudReady experience by answering phone calls and emails, working to understand and drive to solution any and all complex issues experienced by our customer base. You’ll be a true partner to our customers, working closely with them and helping us continually prove our value as you troubleshoot and resolve their technical issues for the best possible CloudReady site experience.

Technical Support Salary ranges

The most common Technical Support salary in New York is between $60k - $70k.

Average Technical Support Salary by Company Size

People with the job title Technical Support make the most at companies with 500+ employees, earning $83,316 on average.

Technical Support Salary by gender

The average Technical Support salary for women is $80,000 and the average Technical Support salary for men is $68,589.

Technical Support Salary by Years of Experience

The average salary for a Technical Support with 7+ years of experience is $114,182. The average salary for <1 year of experience is $55,000.

Average Operations salaries in New York

Job Title Average Salary Salary Range
Customer Support Rep $53,789
Min: $31K
Max: $88K
Office Manager $62,739
Min: $40K
Max: $105K
Operations Associate $63,656
Min: $35K
Max: $150K
Sales Operations Analyst $67,107
Min: $30K
Max: $119K
Desktop Support $73,471
Min: $44K
Max: $118K
Technical Support $74,387
Min: $30K
Max: $169K
Customer Support Manager $79,861
Min: $45K
Max: $129K
Client Success Manager $82,992
Min: $40K
Max: $150K
Business Analyst $87,805
Min: $59K
Max: $167K
Business Intelligence Analyst $90,322
Min: $55K
Max: $150K
Operations Manager $93,041
Min: $45K
Max: $250K
Marketing Operations Manager $94,262
Min: $67K
Max: $160K
Senior Business Analyst $103,617
Min: $74K
Max: $175K
Sales Operations Manager $112,260
Min: $50K
Max: $180K
Director of Operations $126,002
Min: $55K
Max: $200K
Director of Customer Success $135,544
Min: $98K
Max: $208K
Vice President of Operations $178,229
Min: $100K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $223,732
Min: $95K
Max: $588K

Skills that affect Technical Support salaries in New York

1
IT Support
3% have this skill
2
Customer Support
3% have this skill
3
Team Training & Development
2% have this skill
4
Office Management
1% have this skill
5
Operations Management
1% have this skill
6
Business Operations
0% have this skill

Recent Technical Support salaries in New York

$55,000
Yearly Salary
A IT Specialist reported a yearly salary of $55,000 with +$2,000 in additional cash compensation
5-7 Years of Experience
Male
51-200 Employees
New York
1-5 Reports
$58,500
Yearly Salary
A Field Operations Coordinator reported a yearly salary of $58,500
1-3 Years of Experience
Male
201-500 Employees
New York
1-5 Reports
$56,000
Yearly Salary
A Sr. Network Engineer reported a yearly salary of $56,000 with +$5,000 in additional cash compensation
3-5 Years of Experience
Male
1-10 Employees
New York
1-5 Reports
$76,000
Yearly Salary
A Technical Support reported a yearly salary of $76,000
3-5 Years of Experience
Male
51-200 Employees
New York
$160,000
Yearly Salary
A Manager of IT reported a yearly salary of $160,000
7+ Years of Experience
Prefer not to say
201-500 Employees
New York
$135,000
Yearly Salary
A Technical Account Manager reported a yearly salary of $135,000 with +$10,000 in additional cash compensation
3-5 Years of Experience
Female
201-500 Employees
New York
$90,000
Yearly Salary
A Technical Support reported a yearly salary of $90,000 with +$20,000 in additional cash compensation
7+ Years of Experience
Male
51-200 Employees
New York
$55,000
Yearly Salary
A Associate Technical Support Specialist reported a yearly salary of $55,000 with +$5,000 in additional cash compensation
< 1 Year of Experience
Prefer not to say
201-500 Employees
New York
$58,000
Yearly Salary
A Technical Support reported a yearly salary of $58,000
1-3 Years of Experience
Male
500+ Employees
New York
$90,000
Yearly Salary
A Technical Support reported a yearly salary of $90,000
3-5 Years of Experience
Female
51-200 Employees
New York
Salaries//Operations//Technical Support