Technical Support salary in New York

Average Base Salary in New York

$73,422
$9,457
Additional Cash Compensation
$82,879
Total Compensation
Median: $73K
Min: $30K
Max: $169K

How Much Does a Technical Support Make in New York?

The average salary for a Technical Support in New York is $73,422. The average additional cash compensation for a Technical Support in New York is $9,457. The average total compensation for a Technical Support in New York is $82,879. Technical Support salaries are based on responses gathered by Built In NYC from anonymous Technical Support employees in New York.

NYC by the numbers

5,302
Total number of Tech companies in NYC
270,914
Total number of tech users on Built In NYC
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Data + Analytics
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Dev + Engineer
Finance
HR
Marketing
Operations
Product
Project Mgmt
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Technical Support
Account Executive
Account Manager
Accountant
Analytics Manager
Android Developer
Art Director
Associate Product Manager
Automation Engineer
Brand Manager
Budget Analyst
Business Analyst
Business Development Manager
Business Development Representative
Business Intelligence Analyst
Business Intelligence Developer
Business Intelligence Manager
CCO (Chief Creative Officer)
CFO (Chief Financial Officer)
Chief People Officer
CIO (Chief Information Officer)
Client Success Manager
CMO (Chief Marketing Officer)
Community Manager
Content Manager
Content Marketing Manager
Content Strategist
Controller
COO (Chief Operating Officer)
Copywriter
CPO (Chief Product Officer)
Creative Director
CRO (Chief Revenue Officer)
CTO (Chief Technology Officer)
Customer Support Manager
Customer Support Rep
Data Analyst
Data Architect
Data Engineer
Data Engineering Manager
Data Scientist
Database Administrator
Design Director
Desktop Support
DevOps Engineer
Digital Marketing Manager
Director of Analytics
Director of Customer Success
Director of Marketing
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Director of Product Management
Director of Product Marketing
Director of Product Marketing
Director of Software Engineering
Editor
Email Marketing Manager
Engineering Manager
Event Planner
Finance Director
Financial Analyst
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Game Developer
Hardware Engineer
HR Coordinator
HR Director
HR Manager
HR Specialist
Implementation Manager
Implementation Specialist
Inside Sales Manager
Inside Sales Representative
iOS Developer
Junior Business Analyst
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Junior Software Engineer
Lead Software Engineer
Machine Learning Engineer
Marketing Associate
Marketing Coordinator
Marketing Manager
Marketing Operations Manager
Office Manager
Operations Associate
Operations Manager
PR Manager
PR Specialist
Principal Software Engineer
Product Analyst
Product Designer
Product Manager
Product Marketing Manager
Product Owner
Project Coordinator
Project Manager
QA Analyst
QA Engineer
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Sales Operations Manager
Salesforce Developer
Scrum Master
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Senior Data Scientist
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Senior Marketing Manager
Senior Product Manager
Senior Product Marketing Manager
Senior Project Manager
Senior Recruiter
Senior Software Engineer
Senior Technical Writer
Senior UI Designer
Senior UX Designer
SEO Manager
SEO Specialist
Site Reliability Engineer
Social Media Manager
Software Engineer
Software Test Engineer
Systems Engineer
Technical Product Manager
Technical Project Manager
Technical Recruiter
Technical Support
Technical Writer
UI Designer
UX Designer
UX Researcher
Vice President of Care
Vice President of Engineering
Vice President of Finance
Vice President of Human Resources
Vice President of Marketing
Vice President of Operations
Vice President of People
Vice President of Product
Vice President of Sales
Vice President of Talent Acquisition
Visual Designer
New York
New York

Technical Support jobs in NYC

Application Support Engineer

Greater NYC Area
1 day ago
+36
AlphaSights is looking for a proactive and driven Application Support Engineer to join the Technical Operations (IT) Team. We are a digital business in which continuous uptime and smooth IT experience is central to our success. The role of the Application Support Engineer therefore represents a visible and valued opportunity for the right candidate to have an immediate impact. Working alongside our Software Engineering team and Product Managers, you will focus on supporting the user experience that is driven by the development of new and innovative products, as well as enhancing existing products and technologies.

Technical Support Engineer

Remote
1 week ago
+12
Your primary responsibility is to provide technical support for the DriveWealth platform - from internal broker-dealer teams using our management dashboard to external partners integrating with our REST APIs. We are seeking someone that has exceptional attention to detail and values simplicity over complexity, both in processes and communication.

Technical Support Engineer

Greater NYC Area
1 week ago
+31
Your focus will be to own, prioritize, troubleshoot, and build a response plan for complex inbound customer support issues relating to our platform. As part of our elite support engineering group, you will act as an escalation point helping your teammates in Support and Success with difficult and complex customer issues. You will also have the opportunity to be innovative and forward-thinking with time to create useful tools and documentation that will help our team and our clients be more successful and self-sufficient. Love looking at code? Great! You’ll get a chance to dive into our code base to perform data pull requests and bug fixes. You’ll be the “tip of the spear” in making our customers wildly successful with our platform!

Technical Support Engineer, Android

Greater NYC Area
1 week ago
+31
BS in Computer Science (or similar experience-based proficiency level). 2-3 years Android development experience. Strong coding experience in Java. Fantastic debugging and investigative skills. Excellent communication skills and customer-centric attitude. Ability to be part of an “on call” after-hours rotation team. Previous experience in a customer-facing role (Support, Solutions Consulting, etc.).

Sr. Technical Support Engineer

Greater NYC Area
2 weeks ago
+35
We are seeking a highly motivated and professional individual to join the Neverware Support team providing technical support to all our US and European Education and Enterprise customers. You will help customers get the best out of their CloudReady experience by answering phone calls and emails, working to understand and drive to solution any and all complex issues experienced by our customer base. You’ll be a true partner to our customers, working closely with them and helping us continually prove our value as you troubleshoot and resolve their technical issues for the best possible CloudReady site experience.

Senior Technical Support Engineer

Greater NYC Area
2 weeks ago
+35
What You'll Do: We are seeking a highly motivated and professional individual to join the Neverware Support team providing technical support to all our US and European Education and Enterprise customers. You will help customers get the best out of their CloudReady experience by answering phone calls and emails, working to understand and drive to solve any and all complex issues experienced by our customer base. You’ll be a true partner to our

Technical Support Engineer, iOS

Greater NYC Area
2 weeks ago
+31
The Braze SDK runs on many of the world’s best known apps and sites. As an iOS Support Engineer at Braze, you’ll help support these apps by investigating and resolving complex iOS SDK issues, escalated by the Braze Success, Onboarding, and Technical Support Teams. You’ll also work closely with our SDK Engineering Team, contributing to our iOS SDK and pairing with iOS engineers on highly technical customer issues.

Technical Support Specialist - NYC

Greater NYC Area
2 weeks ago
+45
This is a full-time position working at headquarters in New York City. This shift will be covering 9am-6pm EST Sunday-Thursday. The first 90 days will be 9-6 Monday-Friday for training. On average, you will chat with 30-50 clients per day through Intercom, troubleshooting issues or instructing best practices. While being a proactive support team, we identify what they're trying to do and offer the correct workflow solution and not just answer their immediate question. Our clients use video editing softwares such as Adobe Premiere, After Effects, Final Cut Pro X and others. Experience using advanced video editing software is preferred for this role. (iMovie, Windows Movie Maker nor mobile video editing apps count as an advanced video editing software) Our Support Team provides a valuable feedback loop between our customers and the Engineering / Product Teams. As a team who works directly with our community, you’ll be collecting and sharing user suggestions, as well as pain points, directly with the rest of the company. 

Support Engineer

Greater NYC Area
1 week ago
+47
At Nylas, our mission is to empower the world to communicate with context and insight. Our hosted sync platform and APIs enable developers to quickly integrate their apps with email, contacts, and calendar across all providers (including Exchange). Customers like Pipedrive, Salesloft, and Lever use our cloud messaging APIs to power their products and accelerate their ability to innovate.    Nylas is looking for an intelligent, diligent, and

Senior Integration Support Engineer

Greater NYC Area
2 days ago
The Senior Integrations Support Engineer will work within our Integrations Support Team on the front lines as they dive into data to identify root causes, code robust solutions, and apply their learnings to improvements across all of our integrations. They will be driven by a desire to get to the root cause of complex issues as well as build tools to make their diagnosis and resolution more efficient. This role will also require working cross-functionally with the Implementation and Engineering teams to communicate the lessons learned through support. This communication will ensure we consistently hold a high quality bar for new client integrations. As a senior member of the support team, the Senior Integrations Support Engineer will be expected to lead the development of best-practices, bringing past experience and lessons learned with them to the team

Production Support Engineer (Contractor)

Remote
5 days ago
+26
We’re looking for a Software Engineer to help build the world’s best digital operations platform for restaurants. Our current technology stack consists mostly of Django / Python and React, but we are always looking to use the tools that are most appropriate for the task at hand.

Technical Customer Support Engineer

Greater NYC Area
1 week ago
+24
OwnBackup is looking for a Technical Customer Support Engineer to join our excellent dynamic team that supports our customers primarily in the Salesforce.com ecosystem. This position offers great learning and development opportunities. If you’re a self-learner, an out-of-the-box thinker and have excellent customer facing skills (both written and verbal), then we want to hear from you!

Technical Support Salary ranges

The most common Technical Support salary in New York is between $60k - $70k.

Average Technical Support Salary by Company Size

People with the job title Technical Support make the most at companies with 500+ employees, earning $81,522 on average.

Technical Support Salary by gender

The average Technical Support salary for women is $80,000 and the average Technical Support salary for men is $67,581.

Technical Support Salary by Years of Experience

The average salary for a Technical Support with 7+ years of experience is $107,409. The average salary for <1 year of experience is $55,000.

Average Operations salaries in New York

Job Title Average Salary Salary Range
Customer Support Rep $53,877
Min: $31K
Max: $88K
Office Manager $62,690
Min: $40K
Max: $105K
Operations Associate $64,917
Min: $35K
Max: $165K
Sales Operations Analyst $67,907
Min: $30K
Max: $119K
Technical Support $73,422
Min: $30K
Max: $169K
Desktop Support $73,471
Min: $44K
Max: $118K
Customer Support Manager $77,500
Min: $45K
Max: $129K
Client Success Manager $86,123
Min: $40K
Max: $190K
Business Analyst $88,693
Min: $59K
Max: $230K
Business Intelligence Analyst $92,323
Min: $55K
Max: $150K
Marketing Operations Manager $93,159
Min: $67K
Max: $160K
Operations Manager $93,466
Min: $45K
Max: $250K
Senior Business Analyst $104,597
Min: $74K
Max: $175K
Sales Operations Manager $113,221
Min: $50K
Max: $180K
Director of Operations $127,711
Min: $55K
Max: $235K
Director of Customer Success $136,845
Min: $98K
Max: $208K
Vice President of Operations $180,351
Min: $100K
Max: $300K
Vice President of Care $192,100
Min: $160K
Max: $235K
COO (Chief Operating Officer) $228,261
Min: $95K
Max: $588K

Skills that affect Technical Support salaries in New York

1
IT Support
3% have this skill
2
Customer Support
3% have this skill
3
Team Training & Development
2% have this skill
4
Office Management
1% have this skill
5
Operations Management
1% have this skill
6
Business Operations
0% have this skill

Recent Technical Support salaries in New York

$55,000
Yearly Salary
A IT Administrator reported a yearly salary of $55,000 with +$5,000 in additional cash compensation
5-7 Years of Experience
Male
51-200 Employees
New York
$60,000
Yearly Salary
A Staff Officer reported a yearly salary of $60,000
7+ Years of Experience
Male
500+ Employees
New York
1-5 Reports
$55,000
Yearly Salary
A IT Specialist reported a yearly salary of $55,000 with +$2,000 in additional cash compensation
5-7 Years of Experience
Male
51-200 Employees
New York
1-5 Reports
$58,500
Yearly Salary
A Field Operations Coordinator reported a yearly salary of $58,500
1-3 Years of Experience
Male
201-500 Employees
New York
1-5 Reports
$56,000
Yearly Salary
A Sr. Network Engineer reported a yearly salary of $56,000 with +$5,000 in additional cash compensation
3-5 Years of Experience
Male
1-10 Employees
New York
1-5 Reports
$76,000
Yearly Salary
A Technical Support reported a yearly salary of $76,000
3-5 Years of Experience
Male
51-200 Employees
New York
$160,000
Yearly Salary
A Manager of IT reported a yearly salary of $160,000
7+ Years of Experience
Prefer not to say
201-500 Employees
New York
$135,000
Yearly Salary
A Technical Account Manager reported a yearly salary of $135,000 with +$10,000 in additional cash compensation
3-5 Years of Experience
Female
201-500 Employees
New York
$90,000
Yearly Salary
A Technical Support reported a yearly salary of $90,000 with +$20,000 in additional cash compensation
7+ Years of Experience
Male
51-200 Employees
New York
$55,000
Yearly Salary
A Associate Technical Support Specialist reported a yearly salary of $55,000 with +$5,000 in additional cash compensation
< 1 Year of Experience
Prefer not to say
201-500 Employees
New York
Salaries//Operations//Technical Support