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Technical Product Manager
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Technical Support
Technical Writer
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New York
New York

Technical Support salary in New York

Average Base Salary in New York

$76,182
$11,610
Additional Cash Compensation
$87,792
Total Compensation
Median: $76K
Min: $30K
Max: $169K

How Much Does a Technical Support Make in New York?

The average salary for a Technical Support in New York is $76,182. The average additional cash compensation for a Technical Support in New York is $11,610. The average total compensation for a Technical Support in New York is $87,792. Technical Support salaries are based on responses gathered by Built In NYC from anonymous Technical Support employees in New York.

NYC by the numbers

4,945
Total number of Tech companies in NYC
190,021
Total number of tech users on Built In NYC
ALL INFO IS 100% ANONYMOUS & PRIVATE

Technical Support jobs in NYC

IT Support Engineer (Studio)

Greater NYC Area
3 days ago
+27
Are you passionate about helping people solve IT problems? Peloton is looking for a bright, adaptable, and hardworking Support Engineer with a diverse set of skills that can thrive in a challenging and rewarding environment. As a Support Engineer you will work across the teams in our North America footprint to provide and support IT equipment and services. In this role a premium is put on customer service and ultimately customer satisfaction by providing timely, accurate, and professional support. A successful candidate will excel in a fast paced team environment, and possess excellent communication skills while having a high degree of aptitude over a large scope of IT software, hardware, and networking disciplines.

IT Support Engineer

Greater NYC Area
5 days ago
+37
We’re looking for an IT Support Engineer with proven experience in an entrepreneurial, startup, or enterprise setting. The best candidates will combine exemplary white-glove customer support skills with the type of creative tenacity necessary to solve problems in a fast-paced iterative environment. This role will be responsible for technical escalations in one or two technical domains, be able to lead by example where best practices like timely and transparent communication, documentation, and tech advocacy are concerned, and will have a well-rounded skill set in all the competencies that support IT in an office environment. Experience with mentorship, software training, and Design/UX a big plus.

IT Support Engineer

Greater NYC Area
1 week ago
+36
AlphaSights is looking for a proactive and driven individual to join the Technical Operations Team. We are a digital business in which continuous uptime and smooth IT experience is central to our success. The role of the IT Support Engineer I therefore represents a visible and valued opportunity for the right candidate to have an immediate impact in the New York office. From day one, you will be given areas of responsibility and be expected to manage your own time. You must maintain a positive, problem-solving mindset, and take responsibility for both your successes and failures. You also need to be proactive, creative, and enjoy interacting with other people. We expect you always to be looking for ways to improve your work while at the same time being committed to helping the wider team succeed.

Technical Support Engineer, Abstraction Technologies

Greater NYC Area
3 weeks ago
+37
As a Technical Support Engineer, you will serve as the primary point of contact for our users as they utilize our platform to curate cancer data. This role is highly collaborative and focuses on ensuring our application is successfully empowering our users to work effectively. A Technical Support Engineer is self-motivated, can read and write code, and can handle a fast-paced environment while demonstrating excellent user empathy.

IT Support Specialist, Abstraction

Greater NYC Area
1 week ago
+37
In this role, you will be the front-line support for a large population of abstractors who interpret and organize clinical oncology data in our internally built application, Patient Manager. These abstractors are vital to the success of Flatiron’s mission and you will be responsible for ensuring that they are able to reliably access and use our applications, are operating in a secure environment, and receive the technical support they require in order to efficiently perform work duties. In addition, you’ll also:

Technical Support Specialist

Greater NYC Area
4 days ago
+28
We are looking for a Technical Support Specialist who is excited to provide our rapidly growing customer base with exceptional support. You and your teammates will be interacting with customers via email, chat, and video calls. You’re a great match if you possess creative troubleshooting skills to offer and provide solutions to customers.

Technical Support Specialist, NYC

Greater NYC Area
1 week ago
+26
Our Customer Experience team is responsible for designing and delivering world-class experiences for our customers. We partner with our customers to understand their goals and work towards providing value while driving long-term relationships for mutual success. As the Technical Support Specialist, you will serve as the bridge between Kustomer and the amazing people who use our product.

Client Support Engineer

Greater NYC Area
5 days ago
As a Client Support Engineer (CSE) at Curalate, you will work directly with over 1,000 of the world’s most loved brands to troubleshoot and resolve complex technical issues, consult clients on a wide range of technical questions, and carry out operational work requests on their behalf. Client Support Engineers work cross-functionally with internal teams to drive strategic initiatives within our organization! This is a great opportunity to work hands on with clients and bridge the gap from end-user to product while flexing your technical muscle.

Application Support Engineer

Greater NYC Area
1 week ago
+38
Collibra seeks to expand our Support Engineering team with the addition of an Application Support Engineer to our NYC headquarters. Collibra’s Application Support Engineers provide support that increases Collibra’s credibility as an organization with world-class personnel and processes that can be relied upon as customers increase their product usage.

Associate Client Support Engineer

Greater NYC Area
1 week ago
A Curalate Client Support Associate (CSA) is a critical part of the Support Engineering team, providing first class services to address a wide-range of customer requests. The CSA is not only the face of our organization, but is a subject matter expert and provides not only answers to questions, but educates users on best practices, workarounds on all Curalate functionality from simple to advanced workflows.

IT Support Engineer

Greater NYC Area
1 week ago
+22
The ideal candidate will have 4+ years of experience managing and supporting IT equipment and services. Our team exists both in offices and on the road making business critical decisions on what homes to buy and optimizing our selling experience. A background working on and deploying remote or mobile devices is a plus.

Technical Support Engineer

Greater NYC Area
3 days ago
Respond to and debug technical issues that arise from our integrations with clients.  Analyze data from our clients and troubleshoot issues with missing or misinterpreted data.  Work with Cedar business development, software engineers and PMs to discover and fix technical issues in our product.  Help ensure technical issues are resolved quickly with quality solutions.  Help ensure our integrations with clients operate smoothly. 

Technical Support Salary ranges

The most common Technical Support salary in New York is between $60k - $70k.

Average Technical Support Salary by Company Size

People with the job title Technical Support make the most at companies with 500+ employees, earning $83,316 on average.

Technical Support Salary by gender

The average Technical Support salary for women is $80,000 and the average Technical Support salary for men is $70,392.

Technical Support Salary by Years of Experience

The average salary for a Technical Support with 7+ years of experience is $114,182. The average salary for <1 year of experience is $55,000.

Average Operations salaries in New York

Job Title Average Salary Salary Range
Customer Support Rep $53,468
Min: $31K
Max: $88K
Office Manager $62,492
Min: $40K
Max: $105K
Operations Associate $63,346
Min: $35K
Max: $150K
Sales Operations Analyst $65,440
Min: $30K
Max: $119K
Desktop Support $74,600
Min: $44K
Max: $118K
Technical Support $76,182
Min: $30K
Max: $169K
Customer Support Manager $77,722
Min: $45K
Max: $129K
Client Success Manager $80,291
Min: $40K
Max: $150K
Business Analyst $88,136
Min: $59K
Max: $167K
Business Intelligence Analyst $90,209
Min: $55K
Max: $150K
Operations Manager $93,644
Min: $45K
Max: $250K
Marketing Operations Manager $95,667
Min: $67K
Max: $160K
Senior Business Analyst $103,911
Min: $74K
Max: $175K
Sales Operations Manager $110,333
Min: $50K
Max: $180K
Director of Operations $125,066
Min: $55K
Max: $200K
Director of Customer Success $135,846
Min: $98K
Max: $208K
Vice President of Operations $179,606
Min: $100K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $224,799
Min: $95K
Max: $588K

Skills that affect Technical Support salaries in New York

1
IT Support
3% have this skill
2
Customer Support
3% have this skill
3
Team Training & Development
2% have this skill
4
Office Management
1% have this skill
5
Operations Management
1% have this skill
6
Business Operations
1% have this skill

Recent Technical Support salaries in New York

$160,000
Yearly Salary
A Manager of IT reported a yearly salary of $160,000
7+ Years of Experience
Prefer not to say
201-500 Employees
New York
$135,000
Yearly Salary
A Technical Account Manager reported a yearly salary of $135,000 with +$10,000 in additional cash compensation
3-5 Years of Experience
Female
201-500 Employees
New York
$90,000
Yearly Salary
A Technical Support reported a yearly salary of $90,000 with +$20,000 in additional cash compensation
7+ Years of Experience
Male
51-200 Employees
New York
$55,000
Yearly Salary
A Associate Technical Support Specialist reported a yearly salary of $55,000 with +$5,000 in additional cash compensation
< 1 Year of Experience
Prefer not to say
201-500 Employees
New York
$58,000
Yearly Salary
A Technical Support reported a yearly salary of $58,000
1-3 Years of Experience
Male
500+ Employees
New York
$90,000
Yearly Salary
A Technical Support reported a yearly salary of $90,000
3-5 Years of Experience
Female
51-200 Employees
New York
$70,000
Yearly Salary
A Technical Support reported a yearly salary of $70,000
1-3 Years of Experience
Male
500+ Employees
New York
$50,000
Yearly Salary
A Fast Track Technician reported a yearly salary of $50,000 with +$3,000 in additional cash compensation
1-3 Years of Experience
Male
11-50 Employees
New York
$60,000
Yearly Salary
A Help Desk Technician reported a yearly salary of $60,000 with +$3,000 in additional cash compensation
1-3 Years of Experience
Male
11-50 Employees
New York
$85,000
Yearly Salary
A Support Engineer reported a yearly salary of $85,000 with +$15,000 in additional cash compensation
3-5 Years of Experience
Male
500+ Employees
New York
Salaries//Operations//Technical Support