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HR
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Operations
Product
Project Mgmt
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Account Executive
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Android Developer
Art Director
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Budget Analyst
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Business Development Manager
Business Development Representative
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Business Intelligence Developer
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CCO (Chief Creative Officer)
CFO (Chief Financial Officer)
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Community Manager
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Director of Analytics
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Marketing Coordinator
Marketing Manager
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Office Manager
Operations Associate
Operations Manager
PR Manager
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Principal Software Engineer
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Product Designer
Product Manager
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Product Owner
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SEO Manager
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Technical Support
Technical Writer
UI Designer
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New York
New York
Technical Support salary in New York
Average Base Salary in New York
$73,781
$19,664
Additional Cash Compensation
$93,445
Total Compensation
Median: $74K
Min: $30K
Max: $169K
How Much Does a Technical Support Make in New York?
The average salary for a Technical Support in New York is $73,781. The average additional cash compensation for a Technical Support in New York is $19,664. The average total compensation for a Technical Support in New York is $93,445. Technical Support salaries are based on responses gathered by Built In NYC from anonymous Technical Support employees in New York.
NYC by the numbers
3,491
Total number of Tech companies in NYC
135,367
Total number of tech users on Built In NYC
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Technical Support jobs in NYC29
Are you passionate about helping people solve IT problems? Peloton is looking for a bright, adaptable, and hardworking Support Engineer with a diverse set of skills that can thrive in a challenging and rewarding environment. As a Support Engineer you will work across the teams in our North America footprint to provide and support IT equipment and services. In this role a premium is put on customer service and ultimately customer satisfaction by providing timely, accurate, and professional support. A successful candidate will excel in a fast paced team environment, and possess excellent communication skills while having a high degree of aptitude over a large scope of IT software, hardware, and networking disciplines.
Office Manager/IT Support
+28
In this unique role, as Office Manager/IT Support, you will be the go to for all office related requests and work closely with our remote and local staff. You’ll also be working on strategic projects both independently and in coordination with human resources. You will also provide level 1 support on IT and A/V related issues including troubleshooting, directory management, inventory management and event setup.
IT Support / Help Desk
+11
Your main focus will be to support Trustpilot employees in their internal technical needs. In doing so, you will be part of a dedicated team handling IT Tickets for our Trustpilot offices. You will play a key role in the day to day operations that ensures our hardware and software systems are running seamlessly. You love to offer assistance in fixing the issue at hand no matter how small. You are patient even when having to repeat: “Is it plugged in?” Have you tried turning it off and back on?” Can you explain what you mean by “computer running slow” ?”
Technical Support Specialist
+20
We are looking for a Technical Support Writer who is excited to provide our rapidly growing customer base with exceptional product documentation, content, and resources. You will be reporting to the Director of Technical Support, and own all of our Help Center and technical content. You’re a great match if you possess excellent communication and writing skills.
Director of Technical Support
+20
Recruit, manage and mentor our awesome Technical Support team. Our team works tirelessly each day to support our customer base of forward thinking IT professionals.
Innovate and evolve our technical support model to best service our customers, and best achieve the goals of BetterCloud’s evolving business.
Oversee all day to day activities of the support team.
Advocate the voice of the customer at BetterCloud, including management of escalation of issues to product & technology leadership.
Serve as an escalation point and sponsor for our most strategic accounts.
Manage overall team performance, critical processes and KPIs.
As a Technical Support Analyst in the Member Support organization, you will be the team’s experts on how Peloton hardware, software and tools work. You will continuously invest in building this knowledge to ensure depth and technical proficiency in the organization. In this role, you will partner with other departments to represent technical and quality issues reported via Members and agents in order to quickly identify issues and make improvements. You will also manage the processes for dealing with bugs and emergencies. Finally, you will maintain all of the documentation and technical material upon which agents execute in actual interactions with Members.
Yext is seeking an IT Support Engineer to help support all aspects of Yext’s office and SaaS infrastructure. Our IT organization provides an exciting mix of technologies to empower all of our employees with the best tools available. Help us provide robust and innovative solutions to our rapidly growing user base. If you are interested in being an integral part of the daily technical operations of a high-growth startup company, this is the right opportunity for you.
Technical Support Engineer
+23
We are looking for a Technical Customer Support Engineer to join our world class Customer Support Team located in our White Plains, NY office. This is an opportunity to solve some of the most challenging problems faced by enterprise IT, today. You will be responsible for learning and troubleshooting the Turbonomic product suite for our customers, differentiating environmental and configuration related issues from product defects, and understanding how to manage complex virtualized infrastructure based on this unique and innovative technology.
Technical Support Engineer
+20
Provide phenomenal service for both our open source users and Enterprise customers across our various support channels: chat, forum, Github, and phone.
Develop deep technical expertise in CRDB and accompanying technologies.
Recognize patterns among user issues, and suggest ways to improve our product and offerings.
Partner with our Documentation, Product, Sales, and Engineering teams to drive those improvements home.
Assist in developing and iterating on our support processes and systems.
Technical Support Engineers (TSEs) manage issues from their first symptom to their eventual resolution, communicating with our customers and internal stakeholders throughout the process. People who succeed in this role tend to be empathetic, collaborative, and technically minded. TSEs are embedded within engineering teams at Plaid, and we have a high technical bar to ensure that we all speak the same language. We have aggressive goals, and we work on interesting, cross-functional projects in order to achieve them.
Technical Support Engineer (Spanish Speaking)
+23
We are looking for a Technical Customer Support Engineer to join our world class Customer Support Team located in our White Plains, NY office. This is an opportunity to solve some of the most challenging problems faced by enterprise IT, today. You will be responsible for learning and troubleshooting the Turbonomic product suite for our customers, differentiating environmental and configuration related issues from product defects, and understanding how to manage complex virtualized infrastructure based on this unique and innovative technology.
Technical Support Engineer, Provider Software
+37
Our mission is to serve cancer patients and our customers by dramatically improving treatment and accelerating research. Our team is building a disruptive, oncology-specific software platform that connects cancer centers across the world on a common technology infrastructure to address key healthcare challenges. Today, the Flatiron Health OncologyCloud™ platform includes the industry-leading electronic medical record for oncology, a first-of-its
Technical Support Salary ranges
The most common Technical Support salary in New York is between $60k - $70k.
Average Technical Support Salary by Company Size
People with the job title Technical Support make the most at companies with 500+ employees, earning $93,473 on average.
Technical Support Salary by gender
The average Technical Support salary for women is $65,000 and the average Technical Support salary for men is $74,586.
Technical Support Salary by Years of Experience
The average salary for a Technical Support with 7+ years of experience is $109,855.
Average Operations salaries in New York
| Job Title | Average Salary | Salary Range |
|---|---|---|
| Customer Support Rep | $54,004 | Min: $31K Max: $80K |
| Operations Associate | $59,853 | Min: $35K Max: $150K |
| Office Manager | $59,960 | Min: $40K Max: $88K |
| Sales Operations Analyst | $64,587 | Min: $30K Max: $119K |
| Technical Support | $73,781 | Min: $30K Max: $169K |
| Client Success Manager | $75,306 | Min: $40K Max: $115K |
| Customer Support Manager | $76,154 | Min: $45K Max: $114K |
| Desktop Support | $76,273 | Min: $44K Max: $118K |
| Operations Manager | $85,600 | Min: $45K Max: $132K |
| Marketing Operations Manager | $87,875 | Min: $67K Max: $116K |
| Business Intelligence Analyst | $88,350 | Min: $55K Max: $125K |
| Business Analyst | $88,875 | Min: $65K Max: $160K |
| Senior Business Analyst | $102,761 | Min: $74K Max: $175K |
| Sales Operations Manager | $104,727 | Min: $50K Max: $150K |
| Director of Operations | $122,183 | Min: $55K Max: $200K |
| Director of Customer Success | $132,889 | Min: $98K Max: $208K |
| Vice President of Operations | $177,227 | Min: $102K Max: $279K |
| Vice President of Care | $190,750 | Min: $179K Max: $212K |
| COO (Chief Operating Officer) | $214,324 | Min: $95K Max: $588K |
NYC Companies with the Highest Operations Salaries
Skills that affect Technical Support salaries in New York
1
Customer Support
5% have this skill
2
IT Support
4% have this skill
3
Team Training & Development
3% have this skill
4
Operations Management
2% have this skill
5
Office Management
2% have this skill
6
Business Operations
1% have this skill
Recent Technical Support salaries in New York
$60,000
Yearly Salary
A IT Support reported a yearly salary of $60,000 with +$5,000 in additional cash compensation
3-5 Years of Experience
Female
500+ Employees
New York
$65,000
Yearly Salary
A Technical Support reported a yearly salary of $65,000
1-3 Years of Experience
Female
500+ Employees
New York
$150,000
Yearly Salary
A Technical Support reported a yearly salary of $150,000 with +$38,000 in additional cash compensation
7+ Years of Experience
Prefer not to say
500+ Employees
New York
$43,000
Yearly Salary
A Desktop Support reported a yearly salary of $43,000
3-5 Years of Experience
Male
201-500 Employees
New York
1-5 Reports
$65,000
Yearly Salary
A Technical Support reported a yearly salary of $65,000
3-5 Years of Experience
Female
51-200 Employees
New York
1-5 Reports
$75,000
Yearly Salary
A Support Specialist reported a yearly salary of $75,000 with +$20,000 in additional cash compensation
1-3 Years of Experience
Male
500+ Employees
New York
$64,000
Yearly Salary
A Service Specialist reported a yearly salary of $64,000
3-5 Years of Experience
Male
500+ Employees
New York
$168,786
Yearly Salary
A Developer Support Engineer reported a yearly salary of $168,786 with +$25,318 in additional cash compensation
7+ Years of Experience
Male
500+ Employees
New York
$30,000
Yearly Salary
A IT Associate reported a yearly salary of $30,000
3-5 Years of Experience
Male
51-200 Employees
New York
1-5 Reports
$60,000
Yearly Salary
A Service Delivery reported a yearly salary of $60,000
3-5 Years of Experience
Other
1-10 Employees
New York
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