2019 Technical Support Salary NYC | Built In NYC
Operations
Content
Data + Analytics
Design + UX
Dev + Engineer
Finance
HR
Marketing
Operations
Product
Project Mgmt
Sales
Technical Support
Account Executive
Account Manager
Accountant
Analytics Manager
Android Developer
Art Director
Automation Engineer
Brand Manager
Budget Analyst
Business Analyst
Business Development Manager
Business Development Representative
Business Intelligence Analyst
Business Intelligence Developer
Business Intelligence Manager
CCO (Chief Creative Officer)
CFO (Chief Financial Officer)
CIO (Chief Information Officer)
Client Success Manager
CMO (Chief Marketing Officer)
Community Manager
Content Manager
Content Marketing Manager
Content Strategist
Controller
COO (Chief Operating Officer)
Copywriter
CPO (Chief Product Officer)
Creative Director
CRO (Chief Revenue Officer)
CTO (Chief Technology Officer)
Customer Support Manager
Customer Support Rep
Data Analyst
Data Architect
Data Engineer
Data Scientist
Design Director
Desktop Support
DevOps Engineer
Digital Marketing Manager
Director of Analytics
Director of Customer Success
Director of Marketing
Director of Operations
Director of Product Management
Director of Software Engineering
Editor
Email Marketing Manager
Engineering Manager
Event Planner
Finance Director
Financial Analyst
Front End Developer
HR Coordinator
HR Director
HR Manager
HR Specialist
Implementation Manager
Implementation Specialist
Inside Sales Manager
Inside Sales Representative
iOS Developer
Marketing Associate
Marketing Coordinator
Marketing Manager
Marketing Operations Manager
Office Manager
Operations Associate
Operations Manager
PR Manager
PR Specialist
Principal Software Engineer
Product Analyst
Product Designer
Product Manager
Product Marketing Manager
Product Owner
Project Coordinator
Project Manager
QA Analyst
QA Engineer
QA Manager
Recruiter
Sales Development Representative
Sales Director
Sales Engineer
Sales Manager
Sales Operations Analyst
Sales Operations Manager
Salesforce Developer
Scrum Master
Security Engineer
Senior Accountant
Senior Business Analyst
Senior Data Analyst
Senior Data Scientist
Senior Financial Analyst
Senior Marketing Manager
Senior Product Manager
Senior Product Marketing Manager
Senior Project Manager
Senior Recruiter
Senior Software Engineer
Senior Technical Writer
Senior UI Designer
Senior UX Designer
SEO Manager
SEO Specialist
Social Media Manager
Software Engineer
Software Test Engineer
Technical Project Manager
Technical Recruiter
Technical Support
Technical Writer
UI Designer
UX Designer
Vice President of Care
Vice President of Engineering
Vice President of Finance
Vice President of Human Resources
Vice President of Marketing
Vice President of Operations
Vice President of Product
Vice President of Sales
Visual Designer
New York
New York

Technical Support salary in New York

Average Base Salary in New York

$72,025
$20,159
Additional Cash Compensation
$92,184
Total Compensation
Median: $72K
Min: $30K
Max: $169K

How Much Does a Technical Support Make in New York?

The average salary for a Technical Support in New York is $72,025. The average additional cash compensation for a Technical Support in New York is $20,159. The average total compensation for a Technical Support in New York is $92,184. Technical Support salaries are based on responses gathered by Built In NYC from anonymous Technical Support employees in New York.

NYC by the numbers

3,283
Total number of Tech companies in NYC
108,209
Total number of tech users on Built In NYC
ALL INFO IS 100% ANONYMOUS & PRIVATE

NYC Companies with the Highest Operations Salaries

+14
Cloud, Software
+30
Cloud, Software
+31
HR Tech, Payments

Technical Support Salary ranges

The two most common Technical Support salary ranges in New York are $60k - $70k and $70k - $80k.

Average Technical Support Salary by Company Size

People with the job title Technical Support make the most at companies with 500+ employees, earning $98,447 on average.

Technical Support Salary by gender

The average Technical Support salary for women is $65,000 and the average Technical Support salary for men is $81,546.

Technical Support Salary by Years of Experience

The average salary for a Technical Support with 7+ years of experience is $99,818.

Average Operations salaries in New York

Job Title Average Salary Salary Range
Customer Support Rep $55,706
Min: $31K
Max: $80K
Office Manager $57,839
Min: $40K
Max: $80K
Operations Associate $58,359
Min: $35K
Max: $150K
Sales Operations Analyst $66,400
Min: $30K
Max: $119K
Technical Support $72,025
Min: $30K
Max: $169K
Client Success Manager $74,129
Min: $40K
Max: $110K
Desktop Support $76,000
Min: $44K
Max: $118K
Customer Support Manager $79,909
Min: $52K
Max: $114K
Operations Manager $86,740
Min: $50K
Max: $125K
Business Analyst $87,029
Min: $65K
Max: $145K
Business Intelligence Analyst $87,472
Min: $55K
Max: $125K
Marketing Operations Manager $89,714
Min: $67K
Max: $116K
Senior Business Analyst $98,976
Min: $74K
Max: $130K
Sales Operations Manager $103,400
Min: $86K
Max: $120K
Director of Operations $115,237
Min: $55K
Max: $200K
Director of Customer Success $134,733
Min: $98K
Max: $208K
Vice President of Operations $177,059
Min: $102K
Max: $240K
Vice President of Care $190,750
Min: $179K
Max: $212K
COO (Chief Operating Officer) $222,893
Min: $95K
Max: $588K

Technical Support jobs in NYC
19

IT Support Manager

Greater NYC Area
1 week ago
+21
As the Manager of IT Support, you will be responsible for the architecture, design, and delivery of the end user computing environment for Compass’ New York City offices (multiple Manhattan locations including Compass HQ, Brooklyn, LIC, and more TBD). You will serve as the primary point of contact for end user escalations to onsite support teams that provide technical support for all personal computing hardware, software, and services. Your main responsibilities will focus on providing technical strategies for the Compass end user computing environment and improving end user computing policies, procedures, and standards in conjunction with the Director of IT and an outsourced Service Desk.

IT Support Technician

Greater NYC Area
2 weeks ago
Crossix, a rapidly growing, company delivering healthcare marketing analytics solutions to leading pharmaceutical companies and their agencies, is seeking a talented, experienced IT Support Technician to join our IT team in New York. Reporting to the Information Technology Director, the successful IT Support Technician will be responsible for utilizing his/her skills to resolve technical problems within the New York office that cover a multitude

Program Manager, Support Engineering

Greater NYC Area
1 week ago
+21
Establish close and collaborative working relations with engineers, product managers and product expert teams to deliver outstanding customer experience. Define and implement effective team processes and practices, remove roadblocks, and obstacles. Enable the team to serve as a user advocate with the product and engineering teams by appropriately prioritizing, solving, and/or escalating issues. Develop support engineering documentation and onboarding materials Communicate updates, risks and new opportunities to leaders and stakeholders. Provide day-to-day coordination and tracking for all projects. Hire great support engineers to grow your team. Manage team members with different skill sets and technical areas of focus. Set clear expectations for team members and solicit, synthesize, and deliver feedback. Learn how to lead, coach, and inspire a team of professionals.

IT Support Engineer

Greater NYC Area
12 hours ago
+25
The NYC-based IT team supports users in our NYC office, SF office, as well as a large population of remote workers. Your typical day will include responding to IT requests, configuring laptops, administration of user accounts, and contributing to the varying “whatever it takes to get the job done” needs of our team. We are a small, growing team which means there are changing priorities, and plenty of opportunities for you to learn and contribute. As a Desktop IT Support Engineer you will:

Technical Support Engineer

Greater NYC Area
1 week ago
+20
Databases are the beating heart of every business in the world. Cockroach Labs is the team behind CockroachDB, an open source, distributed SQL database. We strive to build infrastructure that keeps pace with the world, so developers can focus on what matters most: building the best products. Come and join us on our mission to Make Data Easy. Are you ready to aim high and build to last? The Role We are looking for a Technical Support Engineer to

Technical Support Engineer

Greater NYC Area
2 weeks ago
+25
Our mission is to serve cancer patients and our customers by dramatically improving treatment and accelerating research. Our team is building a disruptive, oncology-specific software platform that connects cancer centers across the world on a common technology infrastructure to address key healthcare challenges. Today, the Flatiron Health OncologyCloud™ platform includes the industry-leading electronic medical record for oncology, a first-of-its

IT Support Specialist

Greater NYC Area
2 weeks ago
As our IT Support Specialist, you’ll support our amazing staff and be responsible for the maintenance of our internal systems and infrastructure. You will be the go to for all IT related incidents and work closely with our remote and local staff. You’ll also be working on strategic projects both independently and in coordination with the IT Office Manager. 

IT Support Specialist

Greater NYC Area
2 weeks ago
+23
Motivate is looking for an IT Support Specialist to join our growing team. As part of the IT team, you will ensure quality support and assistance of all desktop, laptop and peripheral IT equipment. You will respond to support requests entered into our IT Service Desk system and ensure those tickets are resolved in an acceptable time frame, our environment is mostly cloud based, you will be responsible for administering accounts such as Google

Senior IT Support Specialist

Greater NYC Area
2 weeks ago
+24
As the Senior IT Analyst, you will manage the IT needs at our New York office. You will also coordinate across geographies with our remote employees in Texas, California, and Massachusetts in order to help serve our entire company. You will be responsible for managing the evolving needs of a technology-driven company and anticipate technical challenges that may arise.

Technical Support Analyst

Greater NYC Area
12 hours ago
+18
As a Technical Support Analyst, you are the liaison between client facing teams and engineering on product related issues. You’re like a dog with a bone, ensuring timely resolution and solutions that provide exceptional customer experiences. When you’re not busy saving the day, you’ll be evaluating client use cases and working with product enablement to update training, documentation and in-app tutorials.

Technical Support Representative

Greater NYC Area
3 days ago
+24
About the Role We are looking for a passionate Technical Support Representative with at least 1-3 years worth of experience in the Customer Support realm to help drive our support processes in collaboration with the Customer Success, Product, and Engineering teams. You will work directly with top hospitality operators across the globe to troubleshoot and solve bugs, questions, and requests. As a key member of the team, you will have a starring

Technical Support Associate, OTT

Greater NYC Area
1 week ago
+30
We work hard to enable creators of all kinds to succeed, and to that end, we prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and creativity. We’re committed to building a company and a community where people thrive by being themselves and are inspired to do their best work every day.

Recent Technical Support salaries in New York

$168,786
Yearly Salary
A Developer Support Engineer reported a yearly salary of $168,786 with +$25,318 in additional cash compensation
7+ Years of Experience
Male
500+ Employees
New York
$30,000
Yearly Salary
A IT Associate reported a yearly salary of $30,000
3-5 Years of Experience
Male
51-200 Employees
New York
1-5 Reports
$60,000
Yearly Salary
A Service Delivery reported a yearly salary of $60,000
3-5 Years of Experience
Other
1-10 Employees
New York
$80,487
Yearly Salary
A Technical Support specialist reported a yearly salary of $80,487 with +$15,000 in additional cash compensation
7+ Years of Experience
Male
11-50 Employees
New York
$75,000
Yearly Salary
A Technical Support reported a yearly salary of $75,000
7+ Years of Experience
Male
500+ Employees
New York
$75,000
Yearly Salary
A Technical Support reported a yearly salary of $75,000
7+ Years of Experience
Male
500+ Employees
New York
$60,000
Yearly Salary
A Technical Support reported a yearly salary of $60,000
1-3 Years of Experience
Male
51-200 Employees
New York
$65,000
Yearly Salary
A Technical Support reported a yearly salary of $65,000
1-3 Years of Experience
Female
201-500 Employees
New York
$48,000
Yearly Salary
A Technical Support reported a yearly salary of $48,000
51-200 Employees
New York
$75,000
Yearly Salary
A Technical Support reported a yearly salary of $75,000
500+ Employees
New York
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