Top Customer Success Jobs in NYC, NY

The role involves managing strategic customer relationships, optimizing cybersecurity service investments, and ensuring customer preparedness through education and planning.

The Client Success Manager at Zeta Global will oversee client relationships, manage campaign execution, and contribute to account growth through strategic planning and communication.

The Senior Customer Success Manager at Atlassian supports customer success through implementation and renewal management, ensuring product utilization and driving business alignment for account growth.

Manage a portfolio of enterprise customers to drive adoption, retention, renewals and expansion. Serve as primary contact, advise on social advertising best practices, liaise with partners and product teams, and build processes and knowledge resources to improve customer outcomes.

Support customer relationships, assist with strategic planning, coordinate process improvements, manage upselling, troubleshoot issues, and communicate internally for customer delight.

As an Account Manager, you will lead client communications and coordinate marketing strategies, ensuring client satisfaction and successful campaign execution.

As an Enterprise Customer Success Manager, you'll advise key customers on maximizing platform use, drive satisfaction, retention, and manage post-sales activities while collaborating with various internal teams.

As the first Enablement Program Manager in Customer Success, you will create and manage enablement programs, tools, and training to enhance team performance and engagement, focusing on AI adoption and measurable outcomes.

As a Client Success Manager, you will drive customer success for enterprise partners by engaging with stakeholders, providing data-driven insights, and enhancing their experience with Zocdoc's services.

The Mid-Market Customer Success Manager will manage customer relationships, drive business outcomes, and enhance customer value through collaboration with cross-functional teams. Responsibilities include developing success plans, executing growth strategies, conducting trainings, and improving operational processes.

The VP of Customer Success will lead the North American Customer Success team, ensuring commercial growth, managing P&L, and developing leadership talent while fostering executive partnerships with clients.

As an Agency Customer Success Manager, you will manage agency partnerships, drive product adoption, provide consultative guidance, and develop enablement strategies to enhance agency success.

As a Customer Success Manager, manage global client relationships, drive product adoption, and leverage digital marketing strategies to achieve customer success and satisfaction.

The role involves managing programmatic campaigns, leading client communications, optimizing execution, and identifying growth opportunities across multiple accounts.

The Senior Client Success Manager manages programmatic accounts, leading client communications and driving campaign performance and growth.

Responsible for managing programmatic accounts, leading communications, optimizing campaigns, providing insights, and supporting sales opportunities. Requires strong programmatic expertise and analytical skills.

Lead the Customer Success organization, driving strategy and growth across betting and gaming, enhancing customer lifecycle, and managing senior teams.

The Senior Client Success Manager will oversee a client portfolio, ensuring campaign success and growth through strategic partnerships in programmatic advertising.

The Senior Customer Success Team Manager will lead a team of Customer Success Managers, drive retention and growth, and develop processes for improvement while managing executive relationships and KPIs.

The Associate, Enterprise Customer Success supports enterprise clients by executing account strategies, managing technical inquiries, and analyzing data to improve program success and customer satisfaction.

Manage and grow relationships with existing customers, ensure product adoption, track ROI, and identify upsell opportunities through client data analysis.

Lead the Customer Success team to drive customer retention and growth, manage team performance, and develop strategies to improve customer engagement.

Build and maintain strong client relationships, manage customer onboarding, drive product adoption, and collaborate with internal teams to promote client success.

The Customer Success Manager oversees client engagement and service performance, focuses on relationship management, oversees service execution, and seeks continuous improvement.

As Director of Customer Success, you will lead a team to drive customer retention and upsell strategies, manage key performance indicators, and foster collaboration across business units. You will focus on enhancing client relationships, developing your team, and ensuring industry-specific engagements strategically aligned with sales.