Top Customer Success Jobs in NYC, NY

As Director, you'll oversee the Success Acceleration Service, managing service delivery, client experience, and internal team resources while ensuring profitability and growth.

The Senior Client Success Manager will manage strategic relationships, ensure SaaS retention, advise on fraud management, and identify growth opportunities within enterprise accounts.

Lead a team of Technical Account Managers, drive customer success, ensure protection against breaches, and collaborate with sales and product teams.

The Senior Client Success Manager will manage a portfolio of accounts, ensuring customer satisfaction, retention, and identifying growth opportunities while acting as a strategic advisor.

The Senior Customer Success Manager will drive customer success initiatives, ensuring client satisfaction and retention while fostering strong relationships with users of MongoDB's platform.

The Senior Client Success Manager will manage client relationships, ensure campaign performance, and collaborate with internal teams to optimize advertising initiatives.

The role involves managing relationships with enterprise customers, ensuring product adoption and satisfaction while collaborating with internal teams to achieve customer goals.

Manage and grow relationships with Fortune 500 customers, ensuring effective use of Radar's location-based products. Drive customer success through knowledge, support, and opportunity identification.

As a Senior Customer Success Manager, you act as the main contact for customers, provide strategic recommendations to enhance product adoption, and ensure customer satisfaction while driving revenue growth.

As Director of Customer Success, you will lead a team to drive customer retention and upsell strategies, manage key performance indicators, and foster collaboration across business units. You will focus on enhancing client relationships, developing your team, and ensuring industry-specific engagements strategically aligned with sales.

The Senior Customer Success Manager oversees key accounts, providing strategic guidance and mentoring to ensure client satisfaction and retention while collaborating across teams to resolve issues.

The Senior Customer Success Manager at FreeWheel oversees key accounts, ensuring client retention and satisfaction while providing guidance on platform features and solutions. This role includes mentoring team members and collaborating across departments to address client challenges and improve performance.

The Client Success Manager at Maybern is responsible for managing post-sale client experiences, guiding onboarding, driving product adoption, and ensuring client satisfaction through advocacy and strategic engagements.

Manage customer relationships, deliver exceptional support, drive adoption, advocate for customers, and collaborate with internal teams to optimize customer success initiatives.

As a Customer Success Specialist, you will manage client relationships, drive revenue growth, and improve customer success on Snap's platform by providing technical support and collaboration across functional teams.

Lead customer success teams, align strategies, develop relationships, identify sales opportunities, utilize KPIs to track performance, and manage team growth.

The Head of Client Success will lead the Client Success function, drive client outcomes, develop teams, and shape programs to enhance customer satisfaction and revenue for Sage's solutions.

The Customer Success Team Lead will lead a team, drive customer engagement, coach team members, track success metrics, and align with other departments to improve customer experiences.

The Customer Success Manager will manage customer relationships, drive product adoption, prevent churn, and support small business owners in using the platform effectively.

The VP of Customer Success at EliseAI will define a long-term vision for customer success, leading a high-performing team, and ensuring revenue growth through strong customer relationships and satisfaction.

The Scaled Customer Success Manager will manage a high volume of accounts using data-driven strategies and tools to optimize customer engagement, retention, and satisfaction.

The incumbent will manage customer relationships, ensuring satisfaction and guiding users on EliseAI products while addressing technical issues and strategizing with sales for client success.

The role involves supporting customer success initiatives, onboarding customers, increasing product adoption, and collaborating with cross-functional teams to enhance customer experience.

Manage client relationships and programmatic advertising campaigns, ensuring performance goals are met while driving account growth and customer satisfaction. Lead reporting and optimization discussions with clients.

As a Senior Sales Manager, you'll lead and develop a high-performing onboarding sales team, drive business initiatives, and promote a positive team culture while achieving commercial goals.