Top Customer Success Jobs in NYC, NY

As an Enterprise Customer Success Manager, you'll advise key customers on maximizing platform use, drive satisfaction, retention, and manage post-sales activities while collaborating with various internal teams.

As a Client Success Manager, you will drive customer success for enterprise partners by engaging with stakeholders, providing data-driven insights, and enhancing their experience with Zocdoc's services.

As the first Enablement Program Manager in Customer Success, you will create and manage enablement programs, tools, and training to enhance team performance and engagement, focusing on AI adoption and measurable outcomes.

The Customer Success Representative will provide software support, troubleshoot issues, communicate with clients, and enhance customer experience at Pontera.

Drive customer growth, adoption, and renewals for Notion's product by helping clients achieve goals through AI workflows and customer success strategies.

As a Customer Success Manager, you'll enhance provider performance by understanding goals, upselling features, and improving overall satisfaction on the Zocdoc platform.

The Manager of Commercial Customer Success will lead a team of Customer Success Managers, focusing on driving customer satisfaction, retention, and revenue growth. Responsibilities include team development, customer health management, upselling, and cross-functional collaboration.

The Senior Client Success Manager will oversee a client portfolio, ensuring campaign success and growth through strategic partnerships in programmatic advertising.

The position involves managing client relationships, providing support, ensuring customer satisfaction, and collaborating cross-functionally at Mastercard to help clients achieve their goals in the digital payments industry.

The role involves supporting enterprise sellers through data synchronization, building enterprise-grade systems, collaborating across teams, and improving customer support tooling.

The Strategic Customer Success Manager will build relationships with key stakeholders, develop tailored success plans, provide guidance on the mParticle platform, collaborate with internal teams, and track customer health metrics.

The role involves managing customer experience analytics, maintaining dashboards, translating data into actionable business insights, and collaborating with various teams to improve customer satisfaction and operational efficiency.

The Customer Success Manager is responsible for driving customer outcomes across a portfolio, managing relationships and retention, and collaborating across various teams to ensure value realization and maximize customer satisfaction.

The Client Success Manager at CompStak will onboard customers, manage relationships, resolve issues, drive business reviews, and ensure customer satisfaction and value growth.

The Customer Success Manager manages client onboarding, enhances customer experiences, resolves issues, and ensures successful implementation of solutions for enterprise clients.

As a Customer Success Manager at Attio, you will design and manage retention programs, guide user adoption, and improve customer health while leading strategic initiatives for top accounts.

The Client Success Manager will manage relationships with regional leaders, enhancing the implementation of Sage's products, driving adoption, and ensuring successful outcomes for older adult care systems.

As a Customer Success Manager, manage global client relationships, drive product adoption, and leverage digital marketing strategies to achieve customer success and satisfaction.

The Customer Success Manager will manage enterprise-level clients in Financial Services, driving adoption of the Yext platform while ensuring customer satisfaction and growth through strategic planning and collaboration.

The Senior Principal Customer Success Manager fosters executive-level relationships with customers to drive their digital transformation and SaaS adoption, advising on best practices and proactively addressing risks to achieve business goals.

The Senior Principal Customer Success Manager builds relationships with key stakeholders, guiding customers in their digital transformation and promoting PagerDuty's product adoption while proactively managing risks and ensuring customer satisfaction.

The Customer Success Manager will drive client adoption, maximize engagement with TULU's products, and ensure measurable ROI for property management and landlord clients, while developing customer success processes and improving client satisfaction.

The Director of Customer Success leads enterprise bank and credit union accounts, focusing on customer relationship management, growth, and satisfaction while mentoring a team and collaborating with Product and Engineering.

Manage and develop a team of Onboarding Specialists, shape customer engagement strategies, and use data to monitor account health and retention metrics.

The Product Specialist drives revenue for Direct Data and Workflow solutions by managing client relationships, expanding accounts, and educating clients on product offerings.