Top Customer Success Jobs in NYC
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Customer Relations Specialist role at Collectors, responsible for providing excellent customer service, problem-solving, and communication. Collaborate with internal departments, maintain customer accounts, and escalate unresolved issues. Requires high school diploma, 2 years of customer service experience, and proficiency in Microsoft tools.
Maven is seeking a Senior Manager, Client Delivery to lead client implementations for employer and payer partners. Responsibilities include defining implementation plans, leading strategic client implementations, driving resolution to risks, and ensuring quality on all implementations.
Manage daily relationship with call center vendor operations, drive policy changes, manage outsourced team, onboard/offboard vendors & staff estimates, supervise check-ins & manage escalations, collaborate on agent resources.
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Lead and mentor a team of Customer Success Engineers, develop strategies to drive customer adoption and satisfaction, collaborate with cross-functional teams, and ensure successful client engagements.
Customer Success Manager at FreeWheel, a Comcast company, dedicated to the Beeswax Demand Side Platform programmatic offering. Responsibilities include training customers, consulting on best practices, making recommendations, liaising with cross-functional teams, and troubleshooting issues.
Seeking a highly motivated Tech Touch Customer Success Manager to manage a portfolio of customers, drive customer retention and expansion, and collaborate with cross-functional teams for customer success. Responsibilities include developing strategies, executing Tech-Touch methods, and leveraging data for decision-making.
Nourish is looking to onboard outstanding Registered Dietitians to provide evidence-based nutritional counseling over telehealth to patients. The role offers flexible scheduling, competitive compensation, and opportunities for professional development. Nourish aims to improve access to nutritional therapy and address healthcare challenges related to nutrition-related conditions.
Seeking an Integrations Specialist to work with demand and supply partners, manage integrations, provide technical support, and collaborate with internal and external teams. Requires technical proficiency in HTML, JS, REST APIs, and SQL, as well as experience in project management and data analysis. AdTech experience preferred. Salary range: $75,000-$85,000 per year.
As a Medicare Advisor at Chapter, you will assist seniors with their Medicare needs, provide excellent customer service, and guide clients into the right insurance plans. This is a full-time role with a focus on customer satisfaction, retention, and enrollment numbers.
The Member Support Associate at Hotel Engine collaborates with members to manage reservations, resolves issues with a positive tone, provides top-tier customer service, processes refunds, and communicates solutions internally and externally. This role requires energetic personalities with enthusiasm for technology, excellent communication skills, organizational skills, and problem-solving abilities.
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