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Top Customer Success Jobs in NYC

289+ Job Results
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Yesterday
New York City, NY
Hybrid
1,190 Employees
$120K-$140K Annually
5-7 Years of Experience
1,190 Employees
$120K-$140K Annually
5-7 Years of Experience
Fintech • Financial Services
Seeking a Client Support Engineer responsible for technical support requests related to investment products, triaging issues, collaborating with engineering teams, and developing new support processes.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+46 More
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Yesterday
New York City, NY
Hybrid
300 Employees
$180K-$200K Annually
7+ Years of Experience
300 Employees
$180K-$200K Annually
7+ Years of Experience
AdTech • News + Entertainment • Social Media
As the VP of Partner Success at OpenWeb, you will be responsible for managing and growing relationships with Enterprise Tier 1 publisher accounts. Your role includes driving adoption, retention, and growth within your account portfolio, collaborating with various teams, providing exceptional customer service, and leading strategic account planning. You should have 10+ years of partner success or business development experience, 5+ years of publisher-facing experience, and a track record of achieving revenue goals and KPIs.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+36 More
2 Days Ago
New York City, NY
Hybrid
791 Employees
7+ Years of Experience
791 Employees
7+ Years of Experience
Big Data • Cloud • Software
The Principal Customer Success Manager will be responsible for developing strong relationships with key customer stakeholders, ensuring customer success and satisfaction through onboarding, renewal management, upsell and cross-sell opportunities. They will also serve as a product expert and provide pre-sales support.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+54 More

Featured Jobs

2 Days Ago
New York City, NY
Remote
3-5 Years of Experience
3-5 Years of Experience
Fintech • Professional Services • Software • Consulting
The Payroll Support Specialist plays a crucial role in providing assistance and support in handling inquiries, resolving payroll related issues, and ensuring accurate and timely processing of payroll tasks.
Top Benefits:
401-K
401-K Matching
Company Equity
+26 More
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2 Days Ago
New York City, NY
Remote
1,000 Employees
1-3 Years of Experience
1,000 Employees
1-3 Years of Experience
Artificial Intelligence • Healthtech • Machine Learning
The Global Care Navigator - Denmark at Spring Health is responsible for assisting members through their mental health care journey, providing support and connecting them to care services. The role involves active listening, care coordination, clinical assessments, crisis management, consultation, and documentation.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+60 More
2 Days Ago
New York City, NY
Remote
4,500 Employees
$61K-$91K Annually
1-3 Years of Experience
4,500 Employees
$61K-$91K Annually
1-3 Years of Experience
Digital Media • Gaming • Information Technology • Software • Sports • eSports
As a VIP Services Representative, you will be responsible for providing best-in-class service to VIP accounts, supporting account management, engaging with VIP accounts, and executing VIP engagement strategies to foster player loyalty at a sports and entertainment company.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+50 More
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2 Days Ago
New York City, NY
Remote
43,000 Employees
1-3 Years of Experience
43,000 Employees
1-3 Years of Experience
Fintech • Insurance
Responsible for handling customer telephone inquiries, reviewing claims submissions, and recording data in the claims system for adjudication. Involves processing incoming mail, setting up new claims, and communicating with various stakeholders. Requires a high school diploma with basic knowledge of insurance claims and strong data entry and communication skills.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+39 More
2 Days Ago
New York City, NY
Remote
Hybrid
715 Employees
$64K-$88K Annually
5-7 Years of Experience
715 Employees
$64K-$88K Annually
5-7 Years of Experience
Healthtech • Software
Enterprise Customer Success Managers empower providers to maximize the value of Zocdoc by engaging key stakeholders at large, complex healthcare entities and delivering data-driven insights for successful outcomes.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+52 More
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3 Days Ago
New York City, NY
Hybrid
13,000 Employees
5-7 Years of Experience
13,000 Employees
5-7 Years of Experience
Artificial Intelligence • Healthtech • Professional Services • Analytics • Consulting
The Digital Transformation & Solutions Principal will serve as a Client Leader and Thought Champion in ZS's Digital Customer Experience Practice. They will develop and shape Digital CX innovations and solutions, lead large Digital Transformation Global programs, and cultivate strategic relationships with clients. The role will focus on advancing Digital Strategy, Transformation, Marketing Technology & Operations businesses across North America, as well as contributing to Content Transformation and Media ecosystem disruption.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+61 More
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3 Days Ago
New York City, NY
Remote
88 Employees
1-3 Years of Experience
88 Employees
1-3 Years of Experience
eCommerce • Food • Pet • Manufacturing
As a Learning & Development Associate at Spot & Tango, you will be responsible for creating and implementing training programs for new and existing employees in the CX team. Your role will involve designing instructional materials, conducting training sessions, providing coaching and feedback, and evaluating team performance to improve processes and customer experience.
Top Benefits:
Commuter Benefits
Company Outings
Dental Insurance
+20 More
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