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Top Customer Success Jobs in NYC, NY

10 Days AgoSaved
Remote or Hybrid
New York, NY
Senior level
Senior level
Information Technology • Sales • Security • Cybersecurity • Automation
Lead and develop a team of Strategic Customer Success Managers, drive product adoption, and build executive-level customer relationships while enhancing operational efficiencies.
Top Skills: Customer SuccessTechnical Account Management
An Hour AgoSaved
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Hybrid
New York, NY
Easy Apply
110K-150K Annually
Senior level
110K-150K Annually
Senior level
AdTech • Artificial Intelligence • Digital Media • Marketing Tech • Social Media • Software • Generative AI
Manage and grow a portfolio of global customer accounts, driving adoption and improving customer performance through strong relationships and strategic guidance.
Top Skills: Dv360MetaSmartlyTiktokYoutube
An Hour AgoSaved
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Hybrid
New York, NY
Easy Apply
80K-95K Annually
Senior level
80K-95K Annually
Senior level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Success Manager - Programmatic manages programmatic advertising accounts, leading client communications, optimizing campaigns, and driving performance alongside cross-functional teams.
Top Skills: DspExcel
An Hour AgoSaved
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Hybrid
New York, NY
Easy Apply
80K-95K Annually
Senior level
80K-95K Annually
Senior level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Success Manager oversees programmatic accounts, driving campaign success, client communications, and performance enhancement, with a focus on collaboration and strategic insights.
Top Skills: DspExcel
An Hour AgoSaved
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Hybrid
New York, NY
Easy Apply
80K-95K Annually
Senior level
80K-95K Annually
Senior level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Success Manager manages 10+ programmatic campaigns, leading client communications, driving performance, and supporting upsell opportunities while collaborating with Sales, Analytics, and Operations.
Top Skills: DspExcelProgrammatic Advertising
YesterdaySaved
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Hybrid
New York, NY
Easy Apply
100K-120K Annually
Mid level
100K-120K Annually
Mid level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Manager, Client Services - Programmatic leads a team, manages programmatic campaigns, and drives client success through mentorship and strategic insights.
Top Skills: Analytics DashboardsDsp PlatformsExcelPowerPointProgrammatic Advertising
YesterdaySaved
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Hybrid
New York, NY
Easy Apply
65K-75K Annually
Mid level
65K-75K Annually
Mid level
Consumer Web • Information Technology • Sales • Software
As a Customer Success Manager, you will onboard customers, drive product adoption, ensure customer satisfaction, and maintain customer health to reduce churn.
Top Skills: CRM
Reposted YesterdaySaved
Hybrid
New York, NY
75K-85K Annually
Mid level
75K-85K Annually
Mid level
AdTech • Big Data • Digital Media • Software
Manage programmatic client relationships and campaign execution in partnership with Demand Facilitation, Operations, and Media Planning. Provide reporting, insights, troubleshooting, and strategic account growth through data analysis. Conduct in-market meetings and quarterly business reviews while educating clients on Magnite products and collaborating cross-functionally to ensure campaign performance and delivery.
Top Skills: Ad ServersDspExcelGoogle SuiteProgrammaticRtbSspTableau
Reposted YesterdaySaved
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Hybrid
New York, NY
Easy Apply
75K-100K Annually
Senior level
75K-100K Annually
Senior level
AdTech • Artificial Intelligence • Digital Media • Marketing Tech • Social Media • Software • Generative AI
As a Customer Success Manager, you'll drive customer retention and growth, ensuring clients maximize value from their social advertising. Responsibilities include managing client relationships, collaborating with teams, providing consultative advice, and contributing to knowledge building within the organization.
Top Skills: FacebookPinterestSmartly.Io PlatformSnapchatSocial Advertising
Reposted YesterdaySaved
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Hybrid
New York, NY
Easy Apply
146K-195K Annually
Senior level
146K-195K Annually
Senior level
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
The Enterprise Customer Success Manager drives customer satisfaction, retention, and product adoption through relationship-building, project management, and cross-team collaboration.
Reposted 3 Days AgoSaved
Hybrid
New York, NY
75K-100K Annually
Mid level
75K-100K Annually
Mid level
Information Technology • Real Estate • PropTech
The Client Success Manager at CompStak will onboard customers, manage relationships, resolve issues, drive business reviews, and ensure customer satisfaction and value growth.
Top Skills: Salesforce
3 Days AgoSaved
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Hybrid
New York, NY
Easy Apply
150K-165K Annually
Senior level
150K-165K Annually
Senior level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
Lead the Client Success team focusing on revenue growth and operational efficiency. Develop workflows, mentor team members, and enhance client relationships while ensuring team accountability and performance.
Top Skills: Ad ServingCrm Data/AudiencesEmail Service ProvidersHTMLSalesforce
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Reposted 3 Days AgoSaved
Hybrid
New York, NY
179K-200K Annually
Senior level
179K-200K Annually
Senior level
Artificial Intelligence • Productivity • Software
The Enterprise Customer Success Manager will drive customer adoption and retention, serve as a product expert, and innovate Customer Success initiatives at Notion, focusing on Enterprise accounts.
Reposted 5 Days AgoSaved
In-Office
New York, NY
Mid level
Mid level
Software
The Customer Success Manager will drive client adoption, maximize engagement with TULU's products, and ensure measurable ROI for property management and landlord clients, while developing customer success processes and improving client satisfaction.
Top Skills: Crm SystemsSalesforce
Reposted 5 Days AgoSaved
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Hybrid
New York, NY
Easy Apply
60K-80K Annually
Junior
60K-80K Annually
Junior
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
As an Account Manager, you will lead client communications and coordinate marketing strategies, ensuring client satisfaction and successful campaign execution.
Top Skills: ExcelMS OfficePowerPointWord
Reposted 5 Days AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
30-34 Annually
Junior
30-34 Annually
Junior
Healthtech • Information Technology • Software • Telehealth
Customer Success Managers help Zocdoc providers improve their performance on the platform by building relationships, addressing challenges, and driving product feature adoption.
6 Days AgoSaved
Remote or Hybrid
New York, NY
130K-150K Annually
Senior level
130K-150K Annually
Senior level
Artificial Intelligence • Healthtech • Logistics • Social Impact • Software • Telehealth
The Senior Customer Success Manager leads customer interactions, ensuring satisfaction, retention, and expansion. They collaborate cross-functionally, use data for recommendations, and drive revenue targets while advocating for customer needs within the company.
Reposted 7 Days AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
146K-195K Annually
Senior level
146K-195K Annually
Senior level
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
As an Enterprise Customer Success Manager, you'll advise key customers on maximizing platform use, drive satisfaction, retention, and manage post-sales activities while collaborating with various internal teams.
6 Days AgoSaved
Easy Apply
In-Office
New York, NY
Easy Apply
73K-154K Annually
Mid level
73K-154K Annually
Mid level
Artificial Intelligence • Information Technology • Internet of Things • Marketing Tech • Social Media • Software • SEO
As a Customer Success Manager, you will manage customer portfolios, drive product adoption, collaborate with teams, and ensure customer satisfaction and retention.
Top Skills: Customer Experience PlatformsDigital Experience PlatformsDigital Marketing TechnologiesLocal SeoMarketing Performance ManagementOrganic SearchReputation ManagementSocial Media Marketing Platforms
2 Days AgoSaved
Easy Apply
In-Office or Remote
New York, NY
Easy Apply
56K-77K Annually
Mid level
56K-77K Annually
Mid level
Edtech
As a Customer Success Manager II at Renaissance, you will manage customer relationships, ensure customer satisfaction, drive product adoption, and strategize for customer success while collaborating with other teams.
Top Skills: Customer SuccessSaaS
7 Days AgoSaved
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Hybrid
New York, NY
Easy Apply
130K-140K Annually
Senior level
130K-140K Annually
Senior level
AdTech • Big Data • Cloud • Marketing Tech • Software • Analytics
As a Senior Customer Success Manager, you will manage a portfolio of clients, ensuring their success and satisfaction with DISQO's ad measurement platform, driving renewals, engagement, and expansion opportunities.
Top Skills: Ad Measurement SolutionsBrand Lift MeasurementCx Platform
Reposted 7 Days AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
145K-170K Annually
Senior level
145K-170K Annually
Senior level
Beauty • Enterprise Web • Fintech • Payments • Software
Manage and develop a team of Onboarding Specialists, shape customer engagement strategies, and use data to monitor account health and retention metrics.
Top Skills: CRM
Reposted 7 Days AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
200K-225K Annually
Expert/Leader
200K-225K Annually
Expert/Leader
AdTech • Artificial Intelligence • Digital Media • Marketing Tech • Social Media • Software • Generative AI
The VP of Customer Success will lead the North American Customer Success team, ensuring commercial growth, managing P&L, and developing leadership talent while fostering executive partnerships with clients.
Top Skills: AdtechAISaaS
Reposted 7 Days AgoSaved
Hybrid
New York, NY
185K-215K Annually
Senior level
185K-215K Annually
Senior level
Artificial Intelligence • Productivity • Software
As the first Enablement Program Manager in Customer Success, you will create and manage enablement programs, tools, and training to enhance team performance and engagement, focusing on AI adoption and measurable outcomes.
Top Skills: Ai ToolsCRMLmsNotionWorkramp
Reposted 8 Days AgoSaved
Hybrid
New York, NY
150K-175K Annually
Mid level
150K-175K Annually
Mid level
Fintech • Information Technology • Machine Learning • Marketing Tech • Software • Business Intelligence • Big Data Analytics
The Customer Success Manager will drive client relationships, strategize, and ensure business outcomes while collaborating with various teams. They will manage customer success plans, implement solutions, and foster partnerships with C-suite stakeholders.
Top Skills: PythonSQL
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