Top Customer Success Jobs in NYC, NY

As Director, you'll oversee the Success Acceleration Service, managing service delivery, client experience, and internal team resources while ensuring profitability and growth.

The Director of Customer Success will lead a team, drive customer retention, build strategies for success, and improve client engagement and onboarding processes.

Lead and inspire the customer success team at EliseAI, ensuring exceptional client experiences while managing key accounts and driving strategic initiatives.

As a Principal Customer Success Executive, you will prevent churn, drive product adoption, and ensure satisfaction through governance and project delivery.

The Customer Success Manager will onboard and manage enterprise clients, coordinate internally for implementation, resolve issues, and maintain customer relations.

Lead the global buy side customer success team, defining strategy, driving product adoption, managing client relations, and overseeing commercial growth.

The Mid-Market Customer Success Manager will manage customer relationships, drive business outcomes, and enhance customer value through collaboration with cross-functional teams. Responsibilities include developing success plans, executing growth strategies, conducting trainings, and improving operational processes.

Manage high-volume accounts, driving customer success through technology and data-driven strategies while maintaining strong relationships and addressing strategic goals.

The Senior Customer Success Manager oversees key accounts, providing strategic guidance and mentoring to ensure client satisfaction and retention while collaborating across teams to resolve issues.

The Senior Customer Success Manager at FreeWheel oversees key accounts, ensuring client retention and satisfaction while providing guidance on platform features and solutions. This role includes mentoring team members and collaborating across departments to address client challenges and improve performance.

Manage client relationships and programmatic advertising campaigns, ensuring performance goals are met while driving account growth and customer satisfaction. Lead reporting and optimization discussions with clients.

The Director, Client Success - Programmatic leads a team to enhance client outcomes through strategic mentorship and collaboration, ensuring delivery of effective campaign strategies and exceptional client service.

The Senior Client Success Manager will manage strategic client relationships, translate insights into product development, and improve client outcomes through innovative processes.

The Enterprise Customer Success Manager drives customer satisfaction, retention, and product adoption through relationship-building, project management, and cross-team collaboration.

As a Customer Success Specialist, you will manage client relationships, drive revenue growth, and improve customer success on Snap's platform by providing technical support and collaboration across functional teams.

The Senior Customer Success Manager at Posh will manage top organizers, drive community growth, enhance customer engagement, and improve processes through data-driven insights.

The role involves designing scalable systems for Sales and Customer Success, managing projects from start to finish, and integrating various technologies, particularly Gainsight and Salesforce.

The Enterprise Customer Success Manager will drive customer adoption and retention, serve as a product expert, and innovate Customer Success initiatives at Notion, focusing on Enterprise accounts.

The Customer Success Specialist at Dynamic Yield will optimize client use of products, enhance customer satisfaction, and ensure effective project management. Responsibilities include analyzing data to provide actionable recommendations and client consultations on best practices.

The Associate Customer Success Manager supports Business Development and Account Executives, ensuring operational excellence and high-quality client experience while managing multiple accounts and execution of campaigns.

The Senior Client Success Manager will manage strategic relationships, ensure SaaS retention, advise on fraud management, and identify growth opportunities within enterprise accounts.

The Client Success Manager at Zeta Global will oversee client relationships, manage campaign execution, and contribute to account growth through strategic planning and communication.

Manage client relationships for programmatic advertising, ensuring campaign success and driving account growth while collaborating with internal teams and sales.

Manage and grow relationships with existing customers, ensure product adoption, track ROI, and identify upsell opportunities through client data analysis.

Manage customer portfolios, onboard new clients, run outreach campaigns, and enhance product adoption while providing tailored consultations and support.