Seeking an experienced Senior Systems Analyst to support supply chain teams by enhancing and maintaining warehouse and transportation management systems. Responsibilities include analyzing system process problems, developing business requirements, and testing system changes to improve supply chain operations.

Join Squarespace's Integrations and Automations Team as a Technical Business Systems Analyst. Partner with internal teams to provide technical and functional support, develop system integrations, configure user security profiles, and collaborate with Security and Legal teams. Ideal candidates are problem solvers with experience in Business Systems Analysis, software support, system integration using middleware, and a background in Computer Science or Software Engineering.

Responsible for configuring, supporting, and maintaining User Support software stack including Zendesk, Five9, Assembled, and Observe AI. Collaborate with leadership to analyze processes, uncover efficiencies, and make recommendations for improvements. Provide troubleshooting assistance to internal Customer Support Teams and optimize API integrations.