Top Operations Analyst Jobs in NYC, NY

Manage classified facility operations and first‑response technical/user issues, coordinate vendors and stakeholders, reduce operational friction, implement process improvements, and support project delivery while maintaining COMSEC and classified-environment standards.

Lead North America logistics analytics and applied-AI agenda as an individual contributor. Translate operational needs into scalable data models, dashboards, predictive/prescriptive/agentic AI solutions, and self-service decision tools. Partner across warehousing, transportation, inventory planning, and 3PLs to deploy productionized models and drive adoption, data governance, model explainability, and measurable operational improvements.

The Senior Revenue Operations Analyst will ensure data quality across systems, integrate third-party data into CRM, define quality metrics, and collaborate cross-functionally to improve data processes.

The Trading Risk Analyst supports day-to-day sales and trading tasks, including trade execution management, risk break handling, and operational workflow automation. The role requires working closely with various teams to ensure smooth trade processes and enhance trading capabilities.

Contract Workforce Management analyst responsible for administering and optimizing Assembled, producing volume and staffing forecasts, building and refining agent schedules across channels, and monitoring/improving SLA performance both in real time and historically. Works independently with operations leadership to align schedules to demand and drive SLA improvements.

Run and improve day-to-day reconciliation and loss-detection for payments; investigate anomalies and drive issue resolution with Engineering and Finance; tighten controls, document processes, and automate repetitive workflows using AI and data tooling to improve accuracy and reduce manual effort.

Lead design and scaling of reconciliation and control infrastructure for payments. Own audit remediation, cross-functional projects, and complex reconciliation/loss escalations. Partner with Engineering, Product, Accounting, and Finance to build tooling, trace root causes, and implement durable controls. Mentor analysts and build reusable AI workflows and documentation to increase team efficiency and standards.

Perform payments pricing analyses, set/approve processing rates, support sales as payments SME, handle customer pricing communications, improve operations, track metrics, and present findings using SQL, Excel, Salesforce, and presentation tools.

Triage, investigate, and remediate security alerts from the Huntress platform. Perform forensic review of EDR telemetry, malware analysis, and cloud/M365 investigations. Escalate incidents, contribute to detection engineering, and support SOC operations and partner outcomes.

The Site Reliability Operations Analyst ensures efficient deployment processes, manages projects, resolves issues, and fosters collaborative relationships with customers.

The Site Reliability Operations Analyst is responsible for streamlining workflows, managing projects, addressing issues proactively, and ensuring engineers can focus on technical problems.

9-week summer analyst program within Operations supporting processing, trade/asset support, reporting, and transformation. Responsibilities include client lifecycle management, transaction processing, data reconciliation, trade settlement, data governance, reporting and analytics, identifying process improvements, and creating Tableau dashboards. The role focuses on operational controls, risk reporting, and implementing AI/ML and automation solutions to improve processes.

The role involves developing insights and solutions to enhance productivity for sales teams, driving AI strategies, optimizing processes, and providing operational support while collaborating across teams.

Support Expansion Sales by building reports, forecasts, automations, and AI-powered tools to improve pacing, pipeline, quotas, and rep productivity. Own forecasting cadence, data accuracy, territory and account administration, and ad-hoc operational support. Partner cross-functionally to design processes, embed AI workflows, and drive adoption while troubleshooting CRM and pipeline issues.

Support health-insurance sales by building reports, forecasts, automations, and AI prototypes to improve pipeline health, rep productivity, and territory/quota planning. Partner cross-functionally to maintain data integrity, troubleshoot CRM issues, administer account and territory assignments, and drive process improvements and adoption.

Serve as primary point-person for US options trade reconciliation, allocation, and clearance. Ensure adherence to firm governance and regulatory standards, monitor controls and exceptions, manage stakeholder communications, partner with trading/operations/technology, and lead process-improvement projects and operational analysis.

Configure, roll out, and support revenue cycle applications (primarily Epic). Perform business/systems analysis, requirements definition, testing, troubleshooting, and stakeholder communication to optimize revenue cycle workflows and drive continuous improvement.

Lead high-priority strategic and operational initiatives, build executive-facing business cases, manage hyperscaler relationships, partner with Finance/Product on performance analysis, and develop margin forecasting frameworks to drive scalable growth and informed decisions.

Lead high-priority strategic and operational initiatives, build executive-facing business cases and scenario analyses, manage hyperscaler relationships, partner with Finance and Product to evaluate performance, and develop gross margin analyses and forecasting frameworks to drive decision-making.

The Operations Analyst at Ernesta will manage inventory planning, operational financial analysis, logistics support, and execute new product launches while ensuring data-driven decisions across teams.

As an Operations Analyst, you'll prepare subscription documents, assist clients with fund updates, manage transactions, and collaborate with various teams to enhance client experience.

The Revenue Cycle AI Operations Analyst conducts compliance audits, monitors AI outputs, manages exceptions, and analyzes workflows to improve efficiency in revenue cycle processes.

As an AML Operations Analyst, you'll conduct investigations, file reports, and enhance processes to support compliance within Ramp's AML program.

The Product Operations Analyst analyzes product data and customer behavior to inform strategy, supports performance tracking, and drives continuous improvement through data insights and experimentation.

The Strategy & Operations Analyst will analyze and optimize client admissions and care delivery processes, partnering with various teams to enhance operational efficiency and patient outcomes.