Top Operations Analyst Jobs in NYC, NY

Own the technical infrastructure supporting Spotify’s revenue growth programs. Build and maintain dbt models, BigQuery pipelines, dashboards, reports, and LLM-enabled data workflows. Monitor pipeline health, resolve data issues with engineering and Insights teams, and translate sales needs into reliable data products that improve prioritization, outreach, and advertiser growth.

Schedules and monitors production and non-production system batches, maintains batch calendars, updates system configurations and security access, and monitors file transmissions. The role investigates, documents, and escalates application failures, supports application testing, maintains procedures, and coordinates with stakeholders and vendors. Regular weekend, holiday, and off-hours support is required.

Own the monthly sales commission process, including payout calculations, validation, adjustments, and payroll handoff. Analyze sales funnels, pipeline health, conversion, and revenue attainment while building executive reports and dashboards. Support territory design, capacity planning, and target-setting through data analysis. Improve recurring workflows with automation and AI, resolve discrepancies, document business rules, and collaborate cross-functionally across revenue and support teams.

Entry-level Marketing Operations Analyst responsible for learning and supporting marketing automation, Salesforce, campaign execution, email and landing page development, database governance, reporting, analytics, and attribution. The role involves client communication, project documentation, quality assurance, meeting coordination, deadline management, and resolving client concerns. Candidates will receive extensive training and work collaboratively on marketing operations projects for B2B SaaS clients.

Process and fulfill customer orders, maintain Salesforce contract and account data, create software licenses, invoice customers, manage inventory, prepare reports, document workflows, and support sales and finance teams. The role also handles customer inquiries, financial records, credit memo matching, vendor forms, and contractual compliance while meeting service-level agreements and key performance indicators.

Supports Account Management leadership through revenue operations strategy, planning, analytics, reporting, process improvement, incentive tracking, and systems administration. Builds analytical models, maintains performance reporting, identifies trends and optimization opportunities, and delivers data-informed recommendations. Partners cross-functionally with Analytics, Marketing, Finance, and other GTM teams while using Salesforce and Gong to improve productivity, data quality, and reporting accuracy.

The Senior Revenue Operations Analyst will ensure data quality across systems, integrate third-party data into CRM, define quality metrics, and collaborate cross-functionally to improve data processes.

The Site Reliability Operations Analyst ensures efficient deployment processes, manages projects, resolves issues, and fosters collaborative relationships with customers.

The Site Reliability Operations Analyst is responsible for streamlining workflows, managing projects, addressing issues proactively, and ensuring engineers can focus on technical problems.

Supports investment and trading operations through daily performance and P&L reporting, cash and position reconciliations, margin-call responses, trade settlement, counterparty issue resolution, account onboarding, treasury model updates, and documentation maintenance. The role also assists with data integrity analysis, secondary market bank debt transactions, and process-improvement projects while coordinating with custodians, dealers, prime brokers, fund administrators, and internal teams.

Support AMER sales leadership through territory, quota, and capacity planning; improve scalable sales processes; build dashboards and reporting in Tableau, Looker, Salesforce, and related tools; maintain accurate forecasting data; and identify AI-driven workflow improvements. The role partners with Business Systems and senior sales leaders to deliver data-driven recommendations, automate processes, and improve sales operations efficiency.

Supports finance and business operations across cloud billing, AP/AR, payments, month-end close, budgeting, forecasting, reconciliations, reporting, and KPI dashboards. The role manages AWS, GCP, and Azure billing, resolves vendor and customer discrepancies, maintains financial and sales data, supports journal entries and financial statements, and identifies process improvements. It requires fluent Korean and English, strong Excel or Google Sheets skills, analytical ability, and U.S. work authorization without sponsorship.

Supports pharmacy benefit data exchanges by developing and validating claims, eligibility, formulary, and network feeds; configuring connectivity; processing manual claims; and supporting historical data loads. Monitors data movement, investigates issues, performs reconciliations and audits, and collaborates with clients, integration partners, and internal teams. The role also contributes to process improvements, documentation, training, and compliance with PBM, regulatory, HIPAA, and data governance requirements.

Owns renewals forecasting, capacity and retention planning, target setting, account health visibility, incentive measurement, recurring reporting, and analytics automation. The role partners with Renewals and cross-functional leaders to improve forecast accuracy, scale self-service reporting, evaluate SaaS metrics, and support strategic decision-making through trusted data systems.

Provides business operations analysis supporting efficiency, revenue performance, sales planning, forecasting, and operational scalability. Builds dashboards and reporting tools using Excel, SQL, and Google Sheets; analyzes KPIs, pipeline, bookings, and revenue trends; translates ambiguous business questions into actionable recommendations; supports process improvement, data governance, and cross-functional initiatives; and presents findings to stakeholders and leadership.

Supports private market investment operations, including monitoring investments, preparing investor reporting, managing SPVs and investment vehicles, tracking capital calls and commitments, completing subscription documents, and responding to investor inquiries. The role also contributes to digital investor experience improvements, onboarding and educational materials, process enhancements, and new investment product launches while collaborating with investment, engineering, product, design, legal, and operations teams.

Reviews procurement submissions and documents for compliance, supports solicitation development, budget and invoice configurations, and assists with PASSPort system releases and process improvements. Provides agency and vendor guidance, analyzes stakeholder feedback, supports change management and troubleshooting, develops procurement resources, and participates in cross-agency projects, reports, and vendor management activities.

Investigates complex, high-risk user business cases and makes evidence-based risk decisions in ambiguous situations. The role develops tailored mitigation strategies, collaborates with Risk, Legal, Compliance, Product, and partners, communicates findings to varied audiences, engages directly with users, identifies systemic trends, and improves processes, decision frameworks, documentation, playbooks, and tooling.

Own Rain’s revenue operations infrastructure across Sales, Marketing, Partnerships, and Customer Success. Design and administer GTM compensation plans, maintain revenue dashboards and analyses, manage HubSpot architecture and integrations, support GTM systems, automate workflows with AI tools, and optimize cross-functional sales processes. The role requires strong analytical, systems administration, compensation, and process improvement skills in a fast-growing fintech environment.

Supports workforce analytics and HR operations for a public health division. Maintains tracking systems, analyzes HR capacity, compliance, personnel actions, training, performance evaluations, salary parity, and travel requests. Develops reporting and decision-making tools, streamlines cross-divisional workflows, reviews PATS and OARS submissions, maintains organizational charts, and provides HR process guidance and administrative support.

Supports revenue reporting, dashboards, forecasting, pipeline and territory analysis, sales planning, CRM data accuracy, KPI tracking, and operational process improvements. The role analyzes revenue and sales data to identify trends and opportunities, troubleshoots reporting and system issues with cross-functional teams, and assists with Revenue Operations projects, testing, documentation, and implementation.

Supports global HR compliance and People Operations through regulatory monitoring, policy governance, audits, controls, data validation, reporting, documentation, and process improvement. Partners with Legal, People Technology, Compensation, and other HR teams to translate requirements into scalable processes, maintain accurate employee data, and support compliance initiatives across global markets.

Analyzes and improves technology operations, IT service management, governance, intake, portfolio monitoring, and business processes. The role researches and synthesizes information for leadership, validates processes against ITIL standards, develops dashboards and reporting, supports vendor and contract activities, maintains documentation, and drives adoption of technology tools and processes. It also facilitates collaboration between business and technology stakeholders and promotes continuous operational improvement.

Supports 24/7 crypto and fiat product operations through settlement, reconciliation, trade support, exception processing, funding, and transaction recording. Partners with Product, Engineering, Trading, Treasury, and Risk teams to maintain reliable operational processes, system configurations, settlement instructions, and accurate balances. Monitors systems and venues in real time, resolves breaks and blocking issues, and supports globally distributed customers through regional shift coverage, including weekends and holidays.

Provides first-line and escalated IT support for employees through ticket triage, troubleshooting, endpoint deployment, Active Directory and PowerShell administration, patching, and endpoint management. Supports conference room systems, printers, onboarding and offboarding, asset inventory, documentation, audits, and IT projects. The role is primarily on-site in Manhattan four days per week and includes an after-hours on-call rotation.