Top Community Manager Jobs in NYC, NY

Manage the Field Study student lifecycle from registration through certification and alumni engagement. Oversee Circle administration, community moderation, student support, communications, live programming, fellowship administration, records, and operational workflows. Coordinate cross-functional projects, track student progress, analyze feedback and participation data, and improve program systems, engagement, and student experience across overlapping somatic education cohorts.

Creates channel-native social content for Harvey across owned and employee advocacy channels. Manages DMs, comments, mentions, communities, moderation, escalation, social listening, and brand safety. Builds relationships with customers, advocates, and creators; tracks engagement, sentiment, response times, and follower growth; and uses insights to optimize content and inform marketing, product, communications, and customer success teams.

Lead Airbnb’s community policy strategy, focusing on anti-discrimination and safety. Develop scalable policy frameworks, guide implementation, evaluate effectiveness through data and research, and advise leadership on time-sensitive trust and safety issues. Partner cross-functionally with Operations, Legal, Product, Communications, Public Policy, Design, and Supply teams to address complex risks and improve experiences for hosts and guests globally.

Manage community strategy operations across Customer Success and Sales by supporting escalations, retention, onboarding, adoption, and partner engagement. Maintain SOPs and playbooks, facilitate escalation reviews, track metrics in Salesforce, analyze network and engagement data, administer customer surveys, and coordinate with Marketing, RevOps, Analytics, Sales, and Implementation. The role also supports community-facing materials and events while building relationships with government agencies, nonprofits, healthcare organizations, and community partners.

Own Morgan & Morgan’s social media community management across major platforms. Engage audiences, monitor conversations, identify trends and cultural opportunities, write platform-specific copy, manage the content calendar, support production and live social coverage, track competitors, and collaborate with creative, influencer, production, and marketing teams. The role occasionally supports creator collaborations, partnership activations, sporting events, and other brand experiences.

Conducts in-person outreach to barbershops and salons, introduces Acorns financial wellness products, demonstrates the app, and drives sign-ups. Builds local shop relationships, logs outreach activity, represents Acorns at events, hosts community meetups, captures customer insights and content, and supports expansion into the broader gig and cash-tip economy.

Own Duet’s virtual and in-person community programs, including events, courses, content, engagement workflows, and relationships with nurse-practitioner practice owners. Build the community operating playbook from scratch, manage event budgets and vendors, coordinate educational resources, drive engagement and referrals, and collaborate with Growth, Product, Engineering, and Operations to convert community members into customers.

Leads day-to-day community management and growth across branded social channels, developing platform-specific voices, engagement plans, and cross-promotional campaigns. Collaborates with marketing and communications teams to amplify books, authors, seasonal initiatives, and social commerce. Uses social listening and analytics tools to monitor sentiment, behavior, engagement, and growth, translating insights into recommendations. Creates select social content, manages content calendars, and stays current on evolving platforms, technologies, and community trends.

Leads tenant community programming and building communications, including event calendars, event execution, budgeting, vendors, tenant app content, signage, newsletters, and engagement reporting. Oversees amenity supplies and spaces, tenant onboarding, relationship-building, surveys, service standards, and issue resolution. Manages direct reports while improving attendance, app adoption, tenant satisfaction, NPS, and retention through personalized workplace experiences.

Own Splice’s organic social strategy and Discord community, including content planning, creation, publishing, audience engagement, community programming, moderation, analytics, reporting, and growth across additional brands. The role requires deep music-production fluency, hands-on content skills, strong community-building experience, and the ability to translate performance data into marketing decisions.

Provides operational, analytical, and consultative support for community strategy across Customer Success and Sales. The role manages customer escalations, maintains playbooks and triage processes, coordinates cross-functional reviews, tracks adoption and engagement metrics in Salesforce, supports retention and onboarding, and partners with community organizations, government agencies, nonprofits, healthcare organizations, Marketing, and Revenue Operations. The position is remote for Hawaii-based candidates and requires 30–50% travel.

Manage Thornton Tomasetti’s firmwide Communities of Practice program across technical and business topics. Responsibilities include developing governance, supporting community leaders, increasing participation, coordinating communications, curating knowledge, administering budgets, managing collaboration platforms, tracking program health, and reporting impact. The role requires facilitating cross-functional communities, translating expert knowledge into reusable content, coordinating events and initiatives, and improving the operating model through data and feedback.

Supports the Community Habilitation Program Manager by scheduling counselors, maintaining coverage, developing and reviewing staff action plans, supervising counselors, communicating incidents, and implementing individual habilitation goals. Provides one-to-one support and maintains a caseload for individuals with developmental disabilities. Requires residential or community-based developmental disability experience, a high school diploma, a New York State driver’s license, and a reliable vehicle.

Supports the Community Habilitation Program Manager by scheduling counselors, maintaining coverage, developing individual goal plans and staff action plans, supervising counselors, communicating incidents, and ensuring compliance with OPWDD regulations. Provides direct one-to-one support to individuals with developmental disabilities and manages an assigned caseload. Regular transportation of program participants is required.

Manages day-to-day operations and compliance for an affordable housing property. Oversees HUD, Fair Housing, ADA, LIHTC, REAC, MOR, and occupancy requirements; supports tenant issues, collections, lease violations, evictions, inspections, maintenance, vendors, renovations, budgets, and reporting. Supervises on-site staff and coordinates with compliance, construction, legal, and regional management teams to maintain the property and address regulatory or operational needs.

Designs scalable community engagement, adoption, escalation, and enablement strategies across customers and geographies. Partners with Customer Success, Sales, and Implementation teams; develops SOPs, playbooks, workflows, and measurement frameworks; manages escalations; analyzes Salesforce and network-health data; improves data quality and operational consistency; facilitates cross-functional and executive discussions; coaches colleagues; and connects community outcomes to customer value, retention, and whole-person health.

Build and lead an engaged community of travel, lifestyle, and rewards creators, influencers, and brand ambassadors. Recruit members, cultivate relationships, manage ambassador and affiliate partnerships, create online and offline programming, monitor ecosystem trends, and share insights with Marketing, Product, and Leadership. The role also helps shape Taekus’s authentic community voice and requires entrepreneurial ownership of community growth.

Own and grow Blackpoint Cyber’s social media presence across LinkedIn, X, Reddit, and YouTube. Develop and publish written, video, and visual content; manage community engagement, Reddit moderation, employee advocacy, social listening, analytics, and crisis communications. Partner cross-functionally with marketing, sales, events, product, campaigns, people, and creative teams to promote cybersecurity content, partner stories, and industry events. Apply AI tools and social SEO best practices to improve workflow and performance.

Manage and grow UGLYCASH's community on X, create content, run community events, and serve as a public ambassador while synthesizing feedback for product development.

Own Blitzed’s social media and Discord community across strategy, content planning, publishing, moderation, engagement, events, and player relationships. Create reactive posts, memes, and short-form content while maintaining a consistent brand voice. Collaborate with content, creator, product, and operations teams, track performance and engagement, and develop repeatable growth processes. The role requires strong knowledge of crypto, casino, streaming, gaming, and internet culture.

Own and grow tarte’s affiliate creator communities across Discord and Lark, focusing on TikTok Shop. Develop challenges, contests, incentives, trainings, communications, and creator experiences that increase engagement and sales. Nurture affiliates, share product and selling strategies, monitor platform trends, gather feedback, and track community health and affiliate performance KPIs. The role combines community building, creator marketing, affiliate strategy, project management, and data-informed optimization.

Develops and executes experiential marketing, community activations, partnership events, pop-ups, retail activations, sampling programs, and grassroots initiatives. Integrates creators and content into events, manages vendors, budgets, logistics, and timelines, and builds repeatable execution playbooks. Tracks attendance, engagement, content generation, sampling conversion, brand lift, community feedback, and partnership performance.

Own the growth strategy, roadmap, and execution for Fanatics’ social and community ecosystem. Build identity, profiles, social graphs, referrals, sharing, gamification, and community experiences that improve acquisition, retention, cross-product adoption, and engagement. Define measurable growth levers, collaborate with engineering, design, and data teams, prototype rapidly, and address user-generated content moderation, privacy, and abuse concerns.

Create demos, tutorials, and posts showcasing PlayFlow for multiplayer game developers. Share content across Reddit, Discord, TikTok, YouTube, and other developer communities; answer questions, participate in discussions, and maintain consistent weekly engagement. The contract role requires authentic communication, passion for multiplayer and indie games, self-motivation, and flexibility while working remotely.

The Associate Manager, Community will support the execution of Coachtopia's community strategy, manage relationships with creators, and collaborate across teams to enhance brand engagement and relevance.