Top Community Manager Jobs in NYC, NY

Own Pair Eyewear's organic social presence across Instagram, TikTok, and Facebook. Build content strategy and monthly calendars, manage community inbox and creator/UGC relationships, surface community insights to cross-functional teams, and partner with creative and paid teams to repurpose high-performing organic content.

Own and grow Viktors community across Slack, Reddit, review sites and other channels. Drive onboarding, events, ambassador programs, feedback loops to product and engineering, and convert users into advocates to improve retention and public ratings.

Lead community management across major social platforms, engage audiences, monitor social listening, identify trends and creators, write platform-native copy, manage content calendar and production logistics, support creator collaborations and events, and collaborate with cross-functional teams to grow brand presence.

Lead day-to-day social publishing and community management across core consumer channels. Create, schedule, and publish high-volume content (graphics, carousels, short-form video, copy), monitor mentions/DMs/comments, surface fundraisers, manage crisis responses, run experiments to hit growth targets, report on channel performance, and partner cross-functionally to amplify stories and route customer issues.

Lead Lovable's always-on virtual communities (Discord 100k+, Reddit, Facebook), run 2-3 weekly live programs, own moderation systems and volunteer leader programs, manage recording and CRM pipelines, surface community feedback to product and marketing, track community health metrics, and coordinate cross-timezone operations and regular travel.

Lead global social media and community strategy, execute multi-platform content and reporting, activate internal and external thought leaders, engage niche communities, leverage AI tools for workflows and creative, collaborate with Brand, Demand Gen, and Sales to grow share of voice and brand sentiment.

Leads community engagement and communications for the Mayor’s LGBTQIA+ Affairs Office. Responsibilities include building stakeholder relationships, coordinating meetings and public events, drafting newsletters, social media, press materials, presentations, and web content, supporting awareness campaigns, monitoring community concerns, coordinating with City agencies, representing the Office publicly, maintaining outreach systems, and providing strategic and project management support on equity-focused initiatives.

Manage and grow Discord and Telegram communities for a crypto casino and sportsbook. Responsibilities include community engagement, events, moderation, volunteer moderator management, announcements, user issue escalation, feedback collection, bot and channel administration, KPI reporting, and community-driven growth campaigns.

Own First Connect’s community strategy for independent insurance agents, including launching an online community, ambassador program, industry partnerships, events, webinars, content, and beta programs. Measure community health, engagement, pipeline contribution, retention, and NPS, presenting insights to leadership. Collaborate with Marketing, Product, Sales, Carrier, and Events teams while serving as a public-facing representative at industry gatherings. The role is fully remote in the United States and requires approximately 20–30% travel.

Leads operational communications and support for the Claims team, managing shared inboxes, ServiceNow intake, request triage, stakeholder coordination, issue tracking, escalations, reporting, and recurring operational meetings. Maintains support documentation, templates, procedures, and service standards while identifying process improvements and ensuring partner inquiries and issues are tracked through resolution. Collaborates with CMS stakeholders, contractors, Product, Engineering, and leadership in a remote-first healthcare technology environment.

Build and lead host community strategy across North America and Latin America. Responsibilities include scaling engagement programs, recruiting and coaching community leaders, organizing events, managing cross-functional projects and budgets, supporting regional pilots, developing market insights, and communicating product updates and field feedback. The role is remote, full-time, bilingual in English and Spanish, and requires autonomous program leadership.

Lead strategy, roadmap, prioritization, and execution for Airbnb’s community experience support platforms. Define measurable objectives, align senior stakeholders, manage the product backlog, evaluate competitive landscapes, and collaborate with engineering, design, marketing, analytics, and cross-functional teams to deliver scalable guest and host support experiences.

Manages participant and community support operations, including remote support specialists and Discord moderators. Oversees escalations, workflows, knowledge resources, incentive and compliance operations, vendors, fulfillment, audits, and support systems. Leads cross-functional projects, communications, community administration, newsletter operations, and adoption of new technical tools while improving service quality, safety, and consistency.

Own and grow Trellix’s online cybersecurity community, develop engagement programs, moderate discussions, and nurture member relationships. Expand the Social Ambassador Program by recruiting and enabling advocates, while managing organic LinkedIn and YouTube content. Create written, graphic, and video content, collaborate across teams, and measure community, ambassador, and social performance using engagement, reach, sentiment, and ROI metrics.

The Assistant Community Manager supports the daily operations, manages tenant relations, ensures compliance with housing regulations and promotes resident satisfaction.

Develop and run community growth and host activation programs for Clubhouse. Own product marketing, user communications, feature launch messaging, and scalable engagement systems. Surface and amplify hosts, conversations, and product experiences. Build systems to gather user insights, identify community needs, and influence product and marketing strategy. The role requires an experienced, creative, adaptable consumer marketer who can operate independently and use AI tools to build automations and systems.

Leads Chomps’ social strategy, platform-native content, community engagement, cultural participation, and paid amplification. Owns social performance through analytics, testing, listening, and emerging AI tools. Manages a community manager and freelance creators while partnering with Creative, Brand, PR, Influencer, Ecommerce, Customer Experience, and Analytics teams. Develops community-management standards, converts audience insights into marketing recommendations, and supports launches, campaigns, retail moments, and marquee brand activations.

Own organic social across TikTok, Instagram, X, and YouTube: plan, create, post, and optimize daily content; manage UGC creators and automated TikTok accounts; engage with community and creators; handle customer support escalations; track analytics and iterate to grow followers and convert subscribers.

Lead design and execution of Rwazi's ecosystem strategy, building network architecture that connects contributors, mappers, clients, and partners. Strengthen multi-stakeholder relationships, create product feedback loops, protect trust capital, and support strategic expansion to increase cohesion, loyalty, and long-term defensibility.

Lead engagement and growth strategies for Technology, Media & Telecom expert population; own population health, activation, retention, and commercial impact. Partner cross-functionally to improve onboarding, matching, and utilization; run demand/supply analyses, recruit and activate experts, surface insights, and scale best practices to increase utilization and reduce missed demand.

Create and execute social-first content across platforms, lead social shoots, monitor trends and engage communities in brand voice, collaborate with influencer teams, manage client relationships, and use performance data to optimize strategy and report outcomes.

Leads day-to-day community management and growth across branded social channels, developing platform-specific voices, engagement plans, and cross-promotional campaigns. Collaborates with marketing and communications teams to amplify books, authors, seasonal initiatives, and social commerce. Uses social listening and analytics tools to monitor sentiment, behavior, engagement, and growth, translating insights into recommendations. Creates select social content, manages content calendars, and stays current on evolving platforms, technologies, and community trends.

Lead strategy and execution for Headway’s provider community and content programs. Define member journeys, manage channels and events, build an ambassador program, capture provider stories, and measure engagement to drive business outcomes and provider advocacy.

Build Overtone’s founding New York City community by recruiting scouts, developing relationships with clubs, hosts, venues, and other communities, creating partnerships and events, and conducting direct outreach to attract diverse, exceptional members. Develop a repeatable city-by-city community growth playbook, collaborate with the Membership Manager on a premium member experience, and execute hands-on in an early-stage startup environment.

The role involves shaping product marketing narratives and managing community engagement through AI tools, while catering to the needs of government procurement officers and suppliers.