Top Community Manager Jobs in NYC, NY

The role involves building a dedicated Japanese community for an MMORPG, managing Discord channels, engaging with local gamers, and localizing content for the Japanese audience.

Lead product strategy and execution to grow and retain a global expert community. Own onboarding, engagement, compensation, reputation, mobile/web experience, and metrics. Partner with engineering, design, data, and ops to build AI-assisted, human-in-the-loop systems that convert expert conversations into structured, trusted insights at scale.

As a Community Manager, you will engage with social media audiences, identify trends, and create content while ensuring flawless execution and positive engagement.

Own organic social strategy across TikTok and Instagram, build and run community (Discord, referral, social), create organic content with creators, plan digital and IRL activations, coordinate with paid/creative and lifecycle teams, and report on performance to drive acquisition and retention.

Launch and scale specialty and role-based customer communities, advocacy programs, events, and content to drive engagement, product adoption, retention, referrals, and revenue. Partner with Success, Product, Marketing, Partnerships, and Sales, measure program impact, and use insights to optimize engagement and expansion.

Build and manage 9amHealth's member and employer communities across social, digital forums, and events. Drive engagement across the member lifecycle, create trust-building content and short-form media, run virtual and in-person events, moderate community platforms, surface member insights to product and clinical teams, and measure community performance to iterate on strategy.

Manage the growth and engagement of Open Source communities for Argo CD and Kargo. Execute community strategies and coordinates events while collaborating with engineering and marketing teams.

Lead BrandCycle’s creator community growth and engagement across Facebook, Instagram, email, and webinars. Manage community channels, develop educational content, package brand campaigns for creator action, and advocate for creators internally. Own activation, retention, earnings, engagement, and revenue metrics while testing new approaches and using AI and automation tools to improve community value.

The Community Manager will develop and run community strategies, manage community engagement and ambassador programs, analyze user feedback for product improvement, and foster B2B and B2C community growth.

Manage dental office operations, lead and train staff, oversee patient flow and billing, support front and back office functions, and ensure service quality.

Lead growth and stewardship of Current AIs open-source communities: engage contributors across GitHub, Discord, and other channels; moderate and evolve community guidelines; bridge contributors and internal teams; run outreach, recognition, and contributor-growth programs; track community health metrics and support budgeting and operations for community initiatives.

The Manager, Account Development increases market awareness and customer base through direct client contact, strategy implementation, and collaboration with the Business Development Team.

Provide operational and analytical support for community strategy across Customer Success and Sales. Manage escalation processes, SOPs, playbooks, Salesforce tracking, customer surveys, adoption metrics, and partner engagement insights. Coordinate with Sales, Implementation, Marketing, RevOps, Analytics, community organizations, and customers to improve retention, onboarding, escalation resolution, and engagement outcomes. Facilitate escalation reviews, support community-focused events, and develop models that drive adoption.

Lead public outreach and community relations for the Hudson Tunnel Project: develop and execute communications, media relations, collateral, events, and stakeholder engagement. Coordinate with client, designers, vendors, and project teams; manage outreach budget, measure effectiveness, and produce content across channels.

Leads complex, cross-functional Community Support programs from scoping through launch. Partners with executives and teams across operations, marketing, product, design, engineering, policy, and communications to establish alignment, manage risks, execute plans, track outcomes, and deliver strategic initiatives. The role requires influencing stakeholders globally, navigating ambiguity, developing executive-ready communications, and applying PMO practices to improve customer service and contact center experiences.

The Global Community Events Manager is responsible for planning and executing in-person community events globally, managing logistics and vendor relationships to enhance customer connections.

The Community Program Manager will enhance community ties, drive ambassador program success, and manage strategic events while fostering relationships to impact revenue.

Manage and grow physician referral networks and community partnerships through outreach, events, sponsorships, and content capture. Track referral trends, report on engagement metrics, coordinate marketing content, and collaborate with operations and physician leadership to drive patient growth and brand awareness across an assigned territory.

Looking for Customer Success Managers for future roles, focusing on managing SaaS customers, ideally in EdTech, with strong engagement and organizational skills.

The role involves managing post-sale relationships with large school districts, driving product adoption, and maintaining strategic conversations with senior stakeholders. It requires excellent communication skills and experience in public sector accounts.

Operate and maintain the Sell It Circle community platform and support function, owning automations, content uploads, event facilitation, security audits, data reconciliation with Stripe, retention reporting, cancellation capture, at-risk member recovery, and daily engagement execution to drive member retention.

Own and scale contributor and user acquisition, accelerate activation (sign-up to first participation), grow network density across priority geographies, optimize referral/organic growth, run experiments and analytics to improve conversion and retention, and report metrics to the VP of Community.

Lead multiple utility-scale BESS projects from design through commercial operation, managing engineering, construction, schedules, budgets, contracts, procurement, safety, quality, and client/stakeholder relationships. Coordinate internal teams, potentially oversee several large EPC projects simultaneously, and travel extensively to industrial construction sites.

Support Project Managers on utility-scale solar, BESS, and high-voltage projects by assisting with schedules, budgets, reporting, document control, coordination of engineering/construction/procurement/subcontractors, tracking progress and costs, managing change items, and supporting safety, quality, and compliance on site.

Lead design, construction, and completion of utility-scale BESS projects. Oversee engineering, procurement, schedules, contracts, finances, equipment selection, customer relationships, and project closeout. Collaborate with project controls, pre-construction, and supply chain; may manage multiple projects.