Top Community Manager Jobs in NYC, NY

Lead design and global implementation of Airbnb's Goodwill program, overseeing strategy, operations, budget adherence, performance monitoring, risk mitigation, and cross-functional stakeholder management to drive customer experience and financial outcomes.

Lead regional B2B partnership strategy across Colorado: build relationships with health systems, ACOs, CINs and community organizations, drive EHR integrations and referral pipelines, manage account plans and partnership performance, represent Boulder Care at conferences, and present QBRs to stakeholders.

The Associate Manager, Social Media Community will manage community interactions, execute social media strategies, and collaborate cross-functionally to enhance OLAPLEX's brand presence and engagement.

The Community Growth Manager will grow Reedsy's network of publishing professionals, optimize lead acquisition, analyze data, and engage with the community through content and webinars.

Lead Cogent's organic social strategy and content production. Collaborate with leadership to create impactful narratives and manage influencer relationships.

The Senior Manager leads demand forecasting and operational planning, ensuring resource alignment and optimization in community support operations while mentoring the planning team.

Provide prompt, accurate service for commercial lines accounts: prepare submissions, manage renewals, process changes, invoices and cancellations, handle client requests (ID cards, certs, binders), review policies, support producers, monitor reports, and participate in projects and professional development.

Partner with Account Executives to deliver employee benefits programs for large-group clients: manage client relationships, ensure ERISA/compliance, resolve benefit inquiries, maintain records and benefit guides, use agency systems and benefits platforms, and support carrier/vendor relationships.

Lead design, launch, and scaling of customer community, advocacy, and engagement programs. Build relationships with power users and customers, run events and research initiatives, coordinate cross-functional stakeholders, and create repeatable playbooks, measurement, and operational systems to grow advocacy, loyalty, and market-facing impact.

Launch and scale specialty and role-based customer communities, advocacy programs, events, and content to drive engagement, product adoption, retention, referrals, and revenue. Partner with Success, Product, Marketing, Partnerships, and Sales, measure program impact, and use insights to optimize engagement and expansion.

The Program Manager will lead incident and escalation management, monitor social media for issues, and coordinate responses with cross-functional teams, improving processes as needed.

Manage and evaluate practice transformation and technical assistance projects with primary care and community partners. Conduct applied research, develop evaluation plans, analyze quantitative and qualitative data, prepare reports, coordinate vendors and stakeholders, supervise and mentor project staff, and support grant writing and implementation of population health and equity initiatives.

Lead discovery products across search, browse, and live feed to help viewers find and connect with creators. Define viewer-focused recommendation requirements, partner with ML, design, and engineering, run experiments, measure impact, and own the discovery roadmap.

Manage dental office operations, lead and train staff, oversee patient flow and billing, support front and back office functions, and ensure service quality.

The Senior Manager, Events & Community will manage all aspects of event planning, logistics, and execution, ensuring gaiia's brand is represented effectively at various events. Responsibilities include coordinating logistics, collaborating with teams, and measuring event performance.

Lead development and execution of content-first social media strategy to grow reach, engagement, and audience. Oversee organic content creation (video, photography), collaborate cross-functionally and with creators, manage analytics and vendor relationships, monitor reputation, and optimize performance to support brand and commerce goals.

The Senior Community Engagement Manager leads outreach and training initiatives for researchers using Velsera platforms, fostering user success and strategic growth through community engagement.

The Manager, Account Development increases market awareness and customer base through direct client contact, strategy implementation, and collaboration with the Business Development Team.

The Global Community Events Manager is responsible for planning and executing in-person community events globally, managing logistics and vendor relationships to enhance customer connections.

Coordinate timely transitions of care by rounding at hospitals and post-acute partners, manage length of stay and rehospitalization risk, maintain community provider relationships, drive network utilization and market growth, identify performance improvements, act as SME, and use data tools to monitor outcomes and support referrals across two regional markets.

Looking for Customer Success Managers for future roles, focusing on managing SaaS customers, ideally in EdTech, with strong engagement and organizational skills.

The role involves managing post-sale relationships with large school districts, driving product adoption, and maintaining strategic conversations with senior stakeholders. It requires excellent communication skills and experience in public sector accounts.

Own and scale contributor and user acquisition, accelerate activation (sign-up to first participation), grow network density across priority geographies, optimize referral/organic growth, run experiments and analytics to improve conversion and retention, and report metrics to the VP of Community.

Own and grow a 45K Facebook community, manage comment moderation across social platforms, run a TikTok affiliate Discord, design shareable programming and ambassador initiatives, and convert community activity into repeat revenue via codes, landing pages, bundles, referrals, and early-access drops while surfacing customer insights to product and retention teams.

The Community & Content Specialist will create engaging content, manage social media strategies, and foster community engagement to enhance Fathom's brand presence.