Sales
Content
Data + Analytics
Design + UX
Dev + Engineer
Finance
HR
Marketing
Operations
Product
Project Mgmt
Sales
Client Success Manager
Account Executive
Account Manager
Accountant
Analytics Manager
Android Developer
Art Director
Associate Product Manager
Automation Engineer
Brand Manager
Budget Analyst
Business Analyst
Business Development Manager
Business Development Representative
Business Intelligence Analyst
Business Intelligence Developer
Business Intelligence Manager
CCO (Chief Creative Officer)
CFO (Chief Financial Officer)
Chief People Officer
CIO (Chief Information Officer)
Client Success Manager
CMO (Chief Marketing Officer)
Community Manager
Content Manager
Content Marketing Manager
Content Strategist
Controller
COO (Chief Operating Officer)
Copywriter
CPO (Chief Product Officer)
Creative Director
CRO (Chief Revenue Officer)
CTO (Chief Technology Officer)
Customer Support Manager
Customer Support Rep
Data Analyst
Data Architect
Data Engineer
Data Engineering Manager
Data Scientist
Database Administrator
Design Director
Desktop Support
DevOps Engineer
Digital Marketing Manager
Director of Analytics
Director of Customer Success
Director of Marketing
Director of Operations
Director of Product Management
Director of Product Marketing
Director of Product Marketing
Director of Software Engineering
Editor
Email Marketing Manager
Engineering Manager
Event Planner
Finance Director
Financial Analyst
Front End Developer
Game Developer
Hardware Engineer
HR Coordinator
HR Director
HR Manager
HR Specialist
Implementation Manager
Implementation Specialist
Inside Sales Manager
Inside Sales Representative
iOS Developer
Junior Business Analyst
Junior Data Analyst
Junior Data Scientist
Junior Software Engineer
Lead Software Engineer
Machine Learning Engineer
Marketing Associate
Marketing Coordinator
Marketing Manager
Marketing Operations Manager
Office Manager
Operations Associate
Operations Manager
PR Manager
PR Specialist
Principal Software Engineer
Product Analyst
Product Designer
Product Manager
Product Marketing Manager
Product Owner
Project Coordinator
Project Manager
QA Analyst
QA Engineer
QA Manager
Recruiter
Sales Development Representative
Sales Director
Sales Engineer
Sales Manager
Sales Operations Analyst
Sales Operations Manager
Salesforce Developer
Scrum Master
Security Engineer
Senior Accountant
Senior Business Analyst
Senior Data Analyst
Senior Data Engineer
Senior Data Scientist
Senior Financial Analyst
Senior Marketing Manager
Senior Product Manager
Senior Product Marketing Manager
Senior Project Manager
Senior Recruiter
Senior Software Engineer
Senior Technical Writer
Senior UI Designer
Senior UX Designer
SEO Manager
SEO Specialist
Site Reliability Engineer
Social Media Manager
Software Engineer
Software Test Engineer
Systems Engineer
Technical Product Manager
Technical Project Manager
Technical Recruiter
Technical Support
Technical Writer
UI Designer
UX Designer
UX Researcher
Vice President of Care
Vice President of Engineering
Vice President of Finance
Vice President of Human Resources
Vice President of Marketing
Vice President of Operations
Vice President of People
Vice President of Product
Vice President of Sales
Vice President of Talent Acquisition
Visual Designer
New York
New York

Client Success Manager salary in New York

Average Base Salary in New York

$80,291
$13,260
Additional Cash Compensation
$93,551
Total Compensation
Median: $80K
Min: $40K
Max: $150K

How Much Does a Client Success Manager Make in New York?

The average salary for a Client Success Manager in New York is $80,291. The average additional cash compensation for a Client Success Manager in New York is $13,260. The average total compensation for a Client Success Manager in New York is $93,551. Client Success Manager salaries are based on responses gathered by Built In NYC from anonymous Client Success Manager employees in New York.

NYC by the numbers

4,946
Total number of Tech companies in NYC
190,480
Total number of tech users on Built In NYC
ALL INFO IS 100% ANONYMOUS & PRIVATE

Client Success Manager jobs in NYC

Client Success Manager

Greater NYC Area
1 week ago
+47
The mission of our Client Success Managers is to establish partnerships with our clients based on value and ROI. These partnerships are created by securing long lasting relationships, based on exceptional service and delivering the power of the Yotpo suite of services.

Mid-Market Client Success Manager

Greater NYC Area
1 week ago
+47
Identify and design short and long term strategies for our premium/diverse client base. Create client-specific strategies that maximize ROI, leveraging insights, benchmarks, customer journey design and other best practices in digital marketing. Deliver and follow through with a plan to teach and train client services on the changing e-commerce space and related marketing consulting areas. Help build a scalable methodology for Client Success Managers to deliver value to key vertical segments. Develop opportunities to help the business drive up-sells and renewals. Quarterly travel is anticipated for this position.

Client Success Associate

Greater NYC Area
5 days ago
+18
As a founding member of Summer’s Borrower Success Team, you’ll work directly with student loan borrowers to help them navigate federal forgiveness and repayment programs. With training and hands-on experience, you’ll become an expert in the student loan landscape and will be the first point of contact for our users. You’ll also be integral to developing internal systems and processes to scale a growing team and help thousands of borrowers who are new to Summer.

Customer Success Manager

Greater NYC Area
18 hours ago
+31
Customer Success Manager Are you ready for a new challenge? Celonis is the leader in business transformation software, turning process insights into action with The Celonis Intelligent Business Cloud, built on the process mining technology it pioneered. For Global 2000 companies, transforming to an intelligent enterprise has become a key strategic priority. Celonis disrupted what had previously been a manual, time-consuming and expensive

Associate Customer Success Manager

Greater NYC Area
3 days ago
+39
Customer Success is at the heart of Aircall. We are looking for a tech-savvy individual with strong relationship building skills that is looking to help customers succeed. You will play a major part in supporting our rapidly growing client base to ensure they help their businesses grow with Aircall!

Director, Customer Success

Greater NYC Area
5 days ago
+24
SevenRooms is hiring for a Director, Customer Success to lead our Restaurant Success function. In this role, you will be responsible for guiding, mentoring, and hiring members of the Customer Success team, while also providing our clients with a fantastic experience on our platform. You will lead strategic initiatives aimed at maximizing adoption, retention, and overall customer lifetime value for our clients. We are looking for someone who is passionate about the customer experience, is metrics-driven, and will help reinforce our customer-first mindset and culture.

Customer Success Manager

Greater NYC Area
5 days ago
+28
You know the importance of a company’s culture, and you believe you can help to create great places to work. As a Customer Success Consultant, you will design and lead implementations of Peakon and provide advice and best practice while developing ongoing, relationships with a wide range of organizations. You will also work closely alongside the Sales Team, commercial Customer Success Managers and the global support team to ensure the best possible customer experience and product adoption. You will work with HR leaders, company executives and managers to gain a detailed understanding of how the customer’s organization works, what success looks like to their key stakeholders, and the resources required to reach these goals. You will manage the launch of the company’s first Peakon survey, demonstrate how leaders throughout the organization can act on the feedback and analysis provided by the platform, and guide the company on an ongoing basis over further survey rounds. In doing so, you’ll play a key role in building a management culture

VP of Customer Success

Greater NYC Area
6 days ago
+42
Develop, coach and scale a team of client success partners and managers to ensure that all customers are addressed with best-in-class support. Optimize team performance utilizing key metrics and coaching methods. Develop a customer success career path that builds on the skills of senior team members in a way that engages them and increases retention . Design best practices and procedures that support a top notch customer experience for our clients, including onboarding experience and capturing product feedback. Identify improvements of current processes and tooling to promote team efficiency. Drive revenue growth by identifying upsell opportunities and reducing churn.

Customer Success Manager

Greater NYC Area
6 days ago
+24
We are looking for a passionate Customer Success Manager who will help us ensure the long-term success of our customers. You will be there to support them once the contract is signed, through the deployment, training, and onboarding, and the entire lifecycle of the client. You love hospitality and have possibly even worked with restaurants before. You are intrigued by operations and logistics and solving the next puzzle. You are organized, love to multitask, seek challenges, excitement and a fast-paced environment. Most importantly, you want to be a part of an awesome and hardworking software startup changing the world of hospitality.

Customer Success Manager - NYC

Greater NYC Area
1 week ago
+26
At Kustomer, we take our clients’ experiences seriously. Our Customer Success team is on a mission to be industry leaders in providing an overall experience that delights our clients. From the moment our Implementations team gets our client onboarded on our platform, our Customer Success team takes the lead in engaging our customers to ensure positive outcomes using Kustomer. Product adoption, adding additional seats and services to contracts, and ultimately renewals will fall under the purview of our Customer Success team.

Senior Customer Success Manager

Greater NYC Area
1 week ago
+34
As a Senior Customer Success Manager at Smartly.io, you’ll take ownership of your own customers from week one, give consultative advice, scope and lead successful product trials and drive customer engagement. You'll function as the crucial link between customers, Facebook, and our product development team. You'll get a seat in the cutting edge, fast-paced online marketing industry, which allows you to learn super fast about growing and nurturing your own target market, managing customer relationships with large advertisers, and scaling the operations of an ambitious growth company.

Customer Success Executive

Greater NYC Area
1 week ago
+28
BetterCloud Customer Success Executives (CSEs) are a critical part of our customer-facing team. Starting with customer onboarding to identify needs and set goals, CSEs manage all elements of the post-sale business relationship with customers, and drive customer usage within our software. Customer Success Executives are trusted advisers on how to use our product and map it to a customer's specific business needs. Our role is to serve as customer advocates by delivering product and partnership feedback to the BetterCloud team. At the end of the day, our mission is to ensure our customers have driven value from our solution and have had a delightful experience in the process.

Client Success Manager Salary ranges

The most common Client Success Manager salary in New York is between $70k - $80k.

Average Client Success Manager Salary by Company Size

People with the job title Client Success Manager make the most at companies with 1-10 employees, earning $107,500 on average.

Client Success Manager Salary by gender

The average Client Success Manager salary for women is $76,974 and the average Client Success Manager salary for men is $85,868.

Client Success Manager Salary by Years of Experience

The average salary for a Client Success Manager with 7+ years of experience is $96,938. The average salary for <1 year of experience is $63,200.

Average Sales salaries in New York

Job Title Average Salary Salary Range
Inside Sales Representative $51,862
Min: $33K
Max: $92K
Sales Development Representative $51,973
Min: $31K
Max: $95K
Business Development Representative $59,060
Min: $36K
Max: $110K
Sales Operations Analyst $65,440
Min: $30K
Max: $119K
Inside Sales Manager $72,125
Min: $51K
Max: $90K
Account Manager $76,221
Min: $40K
Max: $140K
Client Success Manager $80,291
Min: $40K
Max: $150K
Account Executive $83,895
Min: $36K
Max: $190K
Sales Operations Manager $110,333
Min: $50K
Max: $180K
Sales Manager $113,258
Min: $57K
Max: $163K
Business Development Manager $119,645
Min: $56K
Max: $200K
Sales Engineer $125,698
Min: $46K
Max: $185K
Director of Customer Success $135,846
Min: $98K
Max: $208K
Sales Director $142,667
Min: $60K
Max: $271K
Vice President of Sales $179,561
Min: $120K
Max: $300K
CRO (Chief Revenue Officer) $225,357
Min: $120K
Max: $275K

Skills that affect Client Success Manager salaries in New York

1
Customer Relationship Management
3% have this skill
2
Customer Support
3% have this skill
3
Account Management
3% have this skill
4
Client Relations
3% have this skill
5
Account Management Ops
3% have this skill
6
Client Services
3% have this skill

Recent Client Success Manager salaries in New York

$65,800
Yearly Salary
A Client Success Manager reported a yearly salary of $65,800
3-5 Years of Experience
Female
51-200 Employees
New York
$83,000
Yearly Salary
A Senior Client Success Manager reported a yearly salary of $83,000 with +$17,000 in additional cash compensation
1-3 Years of Experience
Male
201-500 Employees
New York
1-5 Reports
$80,000
Yearly Salary
A Customer Success Manager reported a yearly salary of $80,000 with +$5,000 in additional cash compensation
3-5 Years of Experience
Prefer not to say
201-500 Employees
New York
$150,000
Yearly Salary
A Senior Customer Success Manager reported a yearly salary of $150,000
7+ Years of Experience
Male
1-10 Employees
New York
$85,000
Yearly Salary
A Client Success Manager reported a yearly salary of $85,000 with +$5,000 in additional cash compensation
1-3 Years of Experience
Female
51-200 Employees
New York
$60,000
Yearly Salary
A Career Success Coach reported a yearly salary of $60,000
3-5 Years of Experience
Female
51-200 Employees
New York
$85,000
Yearly Salary
A Customer Success Manager reported a yearly salary of $85,000 with +$5,000 in additional cash compensation
3-5 Years of Experience
Prefer not to say
51-200 Employees
New York
$75,000
Yearly Salary
A Customer Success Manager reported a yearly salary of $75,000 with +$10,000 in additional cash compensation
1-3 Years of Experience
Female
201-500 Employees
New York
$110,000
Yearly Salary
A Mid-Market Customer Success Manager reported a yearly salary of $110,000 with +$10,000 in additional cash compensation
3-5 Years of Experience
Female
201-500 Employees
New York
$85,000
Yearly Salary
A Customer Success Manager reported a yearly salary of $85,000 with +$10,000 in additional cash compensation
1-3 Years of Experience
Male
201-500 Employees
New York
Salaries//Sales//Client Success Manager