Client Success Manager salary in New York

Average Base Salary in New York

$89,719
$16,464
Additional Cash Compensation
$106,183
Total Compensation
Median: $90K
Min: $40K
Max: $190K

How Much Does a Client Success Manager Make in New York?

The average salary for a Client Success Manager in New York is $89,719. The average additional cash compensation for a Client Success Manager in New York is $16,464. The average total compensation for a Client Success Manager in New York is $106,183. Client Success Manager salaries are based on responses gathered by Built In NYC from anonymous Client Success Manager employees in New York.

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Client Success Manager jobs in NYC

Client Success Manager

Greater NYC Area
1 week ago
+47
The mission of our Client Success Managers is to establish partnerships with our clients based on value and ROI. These partnerships are created by securing long lasting relationships, based on exceptional service and delivering the power of the Yotpo suite of services.

Mid-Market Client Success Manager

Greater NYC Area
6 days ago
+47
Identify and design short and long term strategies for our premium/diverse client base. Create client-specific strategies that maximize ROI, leveraging insights, benchmarks, customer journey design and other best practices in digital marketing. Deliver and follow through with a plan to teach and train client services on the changing e-commerce space and related marketing consulting areas. Help build a scalable methodology for Client Success Managers to deliver value to key vertical segments. Develop opportunities to help the business drive up-sells and renewals. Quarterly travel is anticipated for this position.

VP Customer Success

Greater NYC Area
5 days ago
+41
The VP Customer Success is a whiz at dashboards and data-driven decision-making. Adept at managing diverse customer verticals, this person knows how to build the infrastructure, communication loops, and collateral necessary to keep up with a scaling company. We measure success in this role by customer churn and retention, overall customer satisfaction, and the growth and development of our internal teams.

Analytics Manager, Customer Success

Greater NYC Area
1 week ago
+29
You will be accountable for working with senior members of the client success team to provide pre-sales reporting and analytics support, conduct and manage research workstreams to grow our team’s therapeutic area and data network knowledge base, and respond to client data inquires with speed and self-sufficiency. This is a hands-on role and a great opportunity for someone who is passionate about health care data and excited to bring that knowledge and enthusiasm to customers at the forefront of innovation in the healthcare technology space.

Client Success Manager

Greater NYC Area
1 week ago
+49
Alloy is seeking to hire a candidate with strong relationship management skills and has experience and/or demonstrated interest in the banking/fintech/compliance/regulatory space. You will join our client success team and assist with our rapidly growing customer base.  We have to make our clients feel as special and loved as they are while also moving quickly and keeping track of all the moving parts. As CSM, you will work with the client on strategy as they work through implementation with your colleagues in Professional Services. Post go-live, you will own the relationship with the client during their tenure with Alloy to ensure that they are using Alloy well, happily, and eagerly to expand the relationship.

Client Success Manager

Greater NYC Area
3 weeks ago
+55
Vestwell is expanding and we’re excited about adding a Client Success Manager to our client-facing team who is passionate about our mission to change the retirement FinTech space. At a high level, we’re looking for someone to be the primary point person for guiding a plan sponsor through the process of onboarding and administering their plan with Vestwell. Ideally, you have spent 3-8 years working with advisors, sponsors, recordkeepers and/or TPAs doing plan designs and managing the conversion and onboarding process.

Client Success Associate

Greater NYC Area
2 weeks ago
+55
We are seeking an energetic and reliable professional to join our team as a Client Service Associate. Successful candidates will be responsible for answering incoming client emails and calls, utilizing company policies to solve client issues, and escalating challenges to the managerial team when necessary.  Our Associates are often the first point of contact for customers, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions. Those who work tirelessly through the lens of hospitality and customer service jump to the front of the line.

Client Success Partner E-learning SaaS

Remote
3 weeks ago
+11
As a Client Success Partner (CSP), you will support our clients in their digital training strategy through the 360Learning platform.  You ensure the renewal of contracts by coordinating the different resources (technical, educational, etc.) made available.  You ensure the business impact of our solution in accordance with the objectives set with the clients. The CSP ensures the renewal or signing of new contracts for accounts listed in his/her

VP of Customer Success

Greater NYC Area
1 week ago
+22
Our vision in Customer Success is to make our customers heroes, to wow our Customers, and to be known as the best Customer Success organization in the business that delivers business outcomes our customers love.   We want Customer Success at Code Climate to be more than just a department, we want it to be embedded in our culture, and to make it a key differentiator for us as a business. We are looking for a senior executive who not only knows how to drive success for our customers, but also knows how to embed customer success into the very fabric of our DNA as a company.  We know we will be successful by building company value through high revenue retention, low levels of churn, and high levels of expansion.

Customer Success Manager

Greater NYC Area
1 week ago
+33
This is a customer facing role where outgoing, organized, analytical individuals can thrive in a fast-paced, collaborative environment. The position is best suited for a problem-solver with excellent time management skills, who can provide equal attention to a wide range of client needs and build lasting client relationships.

Customer Success Lead

Greater NYC Area
1 week ago
+25
We’re looking for a customer-obsessed people manager to join our growing team in New York as a customer success team lead. The team lead will directly manage a small team of customer success agents and be responsible for managing the team’s performance and handling escalations. We’re looking for someone who has the ability to develop a detailed understanding of our business and is excited about solving problems for owners and residents. 

Customer Success Manager

Greater NYC Area
2 weeks ago
+40
The Customer Success Manager possesses a clear understanding of the partners' organization and their overall marketing strategy, and has frequent dialogue with key stakeholders. The CSM drives expansion of data-driven use cases and up-sells platform products and features. In order to do so, the CSM should possess the ability to understand a marketer’s business needs & articulate the value of an enterprise platform to collect and connect data for marketing. The CSM is a highly collaborative individual who works closely with mParticle’s Solutions Consulting, Sales & Product teams to provide client feedback and influence our product roadmap. Success in this role is defined by client retention, expansion and satisfaction. 

Client Success Manager Salary ranges

The most common Client Success Manager salary in New York is between $70k - $80k.

Average Client Success Manager Salary by Company Size

People with the job title Client Success Manager make the most at companies with 1-10 employees, earning $150,000 on average.

Client Success Manager Salary by gender

The average Client Success Manager salary for women is $90,682 and the average Client Success Manager salary for men is $91,478.

Client Success Manager Salary by Years of Experience

The average salary for a Client Success Manager with 7+ years of experience is $107,667. The average salary for <1 year of experience is $65,333.

Average Sales salaries in New York

Job Title Average Salary Salary Range
Sales Development Representative $53,304
Min: $31K
Max: $120K
Inside Sales Representative $54,679
Min: $33K
Max: $115K
Business Development Representative $60,330
Min: $36K
Max: $110K
Sales Operations Analyst $69,958
Min: $30K
Max: $119K
Inside Sales Manager $72,200
Min: $51K
Max: $90K
Account Manager $80,656
Min: $40K
Max: $175K
Client Success Manager $89,721
Min: $40K
Max: $190K
Account Executive $95,275
Min: $36K
Max: $190K
Sales Operations Manager $111,436
Min: $50K
Max: $180K
Sales Manager $115,260
Min: $57K
Max: $163K
Business Development Manager $118,489
Min: $56K
Max: $200K
Sales Engineer $126,790
Min: $46K
Max: $185K
Director of Customer Success $137,257
Min: $98K
Max: $208K
Sales Director $145,286
Min: $60K
Max: $271K
Vice President of Sales $182,120
Min: $120K
Max: $300K
CRO (Chief Revenue Officer) $237,250
Min: $120K
Max: $350K

Skills that affect Client Success Manager salaries in New York

1
Customer Relationship Management
3% have this skill
2
Account Management
3% have this skill
3
Client Relations
3% have this skill
4
Client Services
3% have this skill
5
Customer Support
3% have this skill
6
Account Development
2% have this skill

Recent Client Success Manager salaries in New York

$90,000
Yearly Salary
A Customer Success Manager reported a yearly salary of $90,000 with +$35,000 in additional cash compensation
3-5 Years of Experience
Female
11-50 Employees
New York
$135,000
Yearly Salary
A Enterprise Success Manager reported a yearly salary of $135,000
5-7 Years of Experience
Female
501-1,000 Employees
New York
$140,000
Yearly Salary
A Enterprise Success Manager reported a yearly salary of $140,000
5-7 Years of Experience
Female
501-1,000 Employees
New York
$120,000
Yearly Salary
A Senior Growth Manager reported a yearly salary of $120,000 with +$12,000 in additional cash compensation
3-5 Years of Experience
Female
51-200 Employees
New York
$120,000
Yearly Salary
A Partner Success Manager reported a yearly salary of $120,000 with +$30,000 in additional cash compensation
3-5 Years of Experience
Female
51-200 Employees
New York
$90,000
Yearly Salary
A Senior CSM reported a yearly salary of $90,000 with +$20,000 in additional cash compensation
7+ Years of Experience
Female
201-500 Employees
New York
$120,000
Yearly Salary
A Engagement Manager reported a yearly salary of $120,000
3-5 Years of Experience
Female
11-50 Employees
New York
$130,000
Yearly Salary
A Senior Manager, Customer Success reported a yearly salary of $130,000 with +$20,000 in additional cash compensation
5-7 Years of Experience
Prefer not to say
51-200 Employees
New York
$115,000
Yearly Salary
A Client Engagement Manager reported a yearly salary of $115,000 with +$49,000 in additional cash compensation
3-5 Years of Experience
Male
51-200 Employees
New York
$125,000
Yearly Salary
A Client Success - Strategic Accounts reported a yearly salary of $125,000 with +$28,750 in additional cash compensation
5-7 Years of Experience
Female
11-50 Employees
New York
Salaries//Sales//Client Success Manager