Director of Customer Success salary in New York

Average Base Salary in New York

$137,257
$23,030
Additional Cash Compensation
$160,287
Total Compensation
Median: $137K
Min: $98K
Max: $208K

How Much Does a Director of Customer Success Make in New York?

The average salary for a Director of Customer Success in New York is $137,257. The average additional cash compensation for a Director of Customer Success in New York is $23,030. The average total compensation for a Director of Customer Success in New York is $160,287. Director of Customer Success salaries are based on responses gathered by Built In NYC from anonymous Director of Customer Success employees in New York.

NYC by the numbers

5,424
Total number of Tech companies in NYC
314,846
Total number of tech users on Built In NYC
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New York

Director of Customer Success jobs in NYC

VP Customer Success

Greater NYC Area
5 days ago
+41
The VP Customer Success is a whiz at dashboards and data-driven decision-making. Adept at managing diverse customer verticals, this person knows how to build the infrastructure, communication loops, and collateral necessary to keep up with a scaling company. We measure success in this role by customer churn and retention, overall customer satisfaction, and the growth and development of our internal teams.

VP of Customer Success

Greater NYC Area
1 week ago
+22
Our vision in Customer Success is to make our customers heroes, to wow our Customers, and to be known as the best Customer Success organization in the business that delivers business outcomes our customers love.   We want Customer Success at Code Climate to be more than just a department, we want it to be embedded in our culture, and to make it a key differentiator for us as a business. We are looking for a senior executive who not only knows how to drive success for our customers, but also knows how to embed customer success into the very fabric of our DNA as a company.  We know we will be successful by building company value through high revenue retention, low levels of churn, and high levels of expansion.

Director of Customer Success

Greater NYC Area
2 weeks ago
+41
As a Director, Customer Success, you will lead a global team focused on customer engagement, success, retention and growth.  You will develop strategies and practices that enable our customers to see the value of the Augury platform and how to leverage it to maximize their return on investment. 

Director of Customer Success

Greater NYC Area
2 weeks ago
+48
Bizzabo is currently looking for a Director of Customer Success to lead our corporate team of Customer Success Managers and help create an industry-leading customer experience within the event technology world. This person will serve as a strategic member of customer success leadership and will work cross functionally with heads of Product, Sales, Services and Marketing to further develop new and creative ways to drive revenue and growth. Reporting directly to the Head of Customer Success, you will strive to develop and lead our current team while simultaneously recruit and hire for additional rockstar CSMs

Director of Customer Success Salary ranges

The most common Director of Customer Success salary in New York is between $130k - $140k.

Average Director of Customer Success Salary by Company Size

People with the job title Director of Customer Success make the most at companies with 501-1,000 employees, earning $152,800 on average.

Director of Customer Success Salary by gender

The average Director of Customer Success salary for women is $135,225 and the average Director of Customer Success salary for men is $141,923.

Director of Customer Success Salary by Years of Experience

The average salary for a Director of Customer Success with 7+ years of experience is $143,827.

Average Sales salaries in New York

Job Title Average Salary Salary Range
Sales Development Representative $53,304
Min: $31K
Max: $120K
Inside Sales Representative $54,679
Min: $33K
Max: $115K
Business Development Representative $60,330
Min: $36K
Max: $110K
Sales Operations Analyst $69,958
Min: $30K
Max: $119K
Inside Sales Manager $72,200
Min: $51K
Max: $90K
Account Manager $80,656
Min: $40K
Max: $175K
Client Success Manager $89,719
Min: $40K
Max: $190K
Account Executive $95,053
Min: $36K
Max: $190K
Sales Operations Manager $111,805
Min: $50K
Max: $180K
Sales Manager $115,260
Min: $57K
Max: $163K
Business Development Manager $118,489
Min: $56K
Max: $200K
Sales Engineer $126,790
Min: $46K
Max: $185K
Director of Customer Success $137,257
Min: $98K
Max: $208K
Sales Director $145,286
Min: $60K
Max: $271K
Vice President of Sales $182,120
Min: $120K
Max: $300K
CRO (Chief Revenue Officer) $237,250
Min: $120K
Max: $350K

Skills that affect Director of Customer Success salaries in New York

1
Client Relations
1% have this skill
2
Customer Relationship Management
1% have this skill
3
Account Management
1% have this skill
4
Client Services
1% have this skill
5
Team Training & Development
1% have this skill
6
Account Management Ops
1% have this skill

Recent Director of Customer Success salaries in New York

$180,000
Yearly Salary
A Director of Client Services reported a yearly salary of $180,000 with +$60,000 in additional cash compensation
7+ Years of Experience
Female
51-200 Employees
New York
$115,000
Yearly Salary
A Director of Customer Operations reported a yearly salary of $115,000
5-7 Years of Experience
Female
51-200 Employees
New York
$132,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $132,000
5-7 Years of Experience
Female
201-500 Employees
New York
$125,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $125,000
7+ Years of Experience
Prefer not to say
501-1,000 Employees
New York
$183,680
Yearly Salary
A Director of Customer Success reported a yearly salary of $183,680
7+ Years of Experience
Female
51-200 Employees
New York
$100,000
Yearly Salary
A Head of Client Account Management reported a yearly salary of $100,000
3-5 Years of Experience
Female
11-50 Employees
New York
$110,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $110,000 with +$22,000 in additional cash compensation
5-7 Years of Experience
Male
11-50 Employees
New York
$140,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $140,000
7+ Years of Experience
Prefer not to say
201-500 Employees
New York
$100,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $100,000
3-5 Years of Experience
Female
51-200 Employees
New York
1-5 Reports
$130,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $130,000 with +$20,000 in additional cash compensation
7+ Years of Experience
Female
51-200 Employees
New York
Salaries//Sales//Director of Customer Success