Top Remote Tech Support Jobs in NYC, NY

As a Technical Support Specialist, manage customer support tickets, resolve bugs, communicate with clients, and document processes to ensure customer satisfaction with legal tech solutions.

The Publisher Operations Specialist ensures smooth operation of the publisher platform through monitoring, troubleshooting, onboarding clients, optimizing performance, and collaborating with teams.

As a Technical Support Associate, you will investigate and resolve technical issues for users, manage support tickets, and collaborate with cross-functional teams to improve platform stability.

Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.

Lead a Tier 3 Technical Support team, diagnose complex issues in IoT and connectivity, ensure customer satisfaction, and drive operational excellence.

As a Lead Technical Support Specialist, you'll provide support for customers using legal AI solutions, manage tickets, troubleshoot issues, and facilitate feature requests, ensuring high satisfaction and effective communication.

The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.

Seeking a Customer Experience Engineer to provide high-level technical support, investigate issues, collaborate with teams, and improve customer satisfaction.

As a Junior Technical Support Specialist, you will provide first-line technical support to enterprise customers, resolve issues, and learn troubleshooting techniques while supporting internal teams.

The Technical Support Specialist provides customer support and technical troubleshooting, manages the bug tracking pipeline, and collaborates with product teams to improve customer experiences.

The Technical Support Supervisor leads the Client Support Team, ensuring efficient operations, managing client relationships, and providing staff training and support.

The Technical Support Engineer will provide technical assistance, diagnose issues, maintain records, and collaborate with teams to resolve customer concerns.

Provide advanced technical support for Merge Healthcare products, troubleshoot issues, improve customer satisfaction, and manage documentation within CRM.

As a Technical Support Analyst, you will diagnose and resolve technical issues, ensure customer satisfaction, and streamline support workflows for Generative AI solutions.

As a Technical Support Engineer, you'll engage with customers, resolve issues, improve support tools, and collaborate with product teams.

As an Associate Technical Support Engineer, you provide 24/7 support to customers, troubleshooting issues, guiding users, and documenting best practices while working collaboratively with the team.

The Process Transformation Specialist will improve MR installation and calibration processes by collaborating with stakeholders, identifying inefficiencies, and driving change initiatives.

As a Support Engineer, you'll provide customer support, collaborate with teams for feedback, produce documentation, and enhance customer journey workflows.

As a Technical Support Specialist, you will provide technical assistance, troubleshoot issues, maintain high customer satisfaction, and advocate for customers while collaborating with teams across the organization.

The Technical Support Specialist provides first-line technical support for the Mogli SMS & WhatsApp application, ensuring client success through effective communication, troubleshooting, and teamwork.

The Technical Support Engineer delivers high-quality support, resolves technical challenges, and collaborates across teams to improve customer experience through effective case management.

Provide technical support for external customers, troubleshoot software/hardware issues, assist in integration solutions, and document trouble tickets while adhering to SLAs.

The Technical Support Representative will provide B2B customer support for Skydio's UAS products, troubleshoot issues, and enhance customer experience through effective communication and knowledge sharing.

As a Technical Support Engineer, you'll provide technical guidance, troubleshoot issues, develop internal tools, and contribute to customer success by improving integration with our platform.

The Technical Support Engineer will troubleshoot and support enterprise validator partners, ensuring optimal performance of Optimum's products and collaborating cross-functionally to enhance product stability and usability.