Top Remote Operations Jobs in NYC, NY

Develops revenue opportunities for the Lottery business by building financial cases, defining success metrics, coordinating cross-functional plans, and evaluating performance. Serves as a key partner contact, aligns stakeholders, manages launch-readiness dependencies, and communicates data-driven recommendations. Requires strong quantitative modeling, testing, data integrity, and business planning skills.

Drive complex cross-functional initiatives, identify operational opportunities, build scalable workflows, analyze data, and deliver measurable improvements. The role owns initiatives from scoping through execution, coordinates stakeholders without formal authority, designs scalable systems and processes, and provides structured recommendations to support pod and organizational priorities.

Leads complex, cross-functional business operations and strategy initiatives from concept through measurable execution. Responsibilities include analytical modeling, SQL-based analysis, operational planning, performance measurement, mechanism design, stakeholder alignment, executive communication, and independent project ownership. The role drives strategic projects, launches initiatives, and improves scalable business processes in a remote-first mental healthcare company.

Owns Microsoft alliance operations across partner funding, Marketplace transactions, co-sell workflows, data quality, compliance, reporting, and executive business reviews. Coordinates Sales, Finance, Marketing, Deal Desk, and Microsoft stakeholders while improving processes, automation, funding utilization, transaction efficiency, and operational controls. Builds dashboards and translates partnership data into leadership insights. The role requires hands-on Microsoft partner ecosystem experience and strong analytical, organizational, communication, and commercial operations skills.

Provides high-level administrative and operational support to the Chief Technology Officer. Responsibilities include complex calendar and travel management, meeting and event coordination, expense processing, communications, presentation and report preparation, file organization, stakeholder liaison work, and special projects. The role requires discretion, exceptional organization, flexibility, and strong executive presence. It is hybrid in New York, requires at least four days onsite weekly, occasional travel for offsites, and some overtime.

Set up, operate, monitor, and troubleshoot audio and video recording equipment for scripted recording sessions. Conduct technical checks, manage recording files and backups, maintain equipment readiness, follow standardized playbooks, and document recurring issues. Collaborate with production staff to support timely setups, scene transitions, and uninterrupted filming. The role requires standing and walking for extended periods and carrying 20–30 pounds of equipment.

Leads Professional Services operations by building scalable planning, forecasting, capacity, resource management, delivery, financial, and reporting processes. Partners with Finance, Sales, Customer Success, Engineering, and Delivery to improve PSA, CRM, time-tracking, automation, service pricing, revenue recognition, and go-to-market alignment. Provides leadership visibility into pipeline, staffing, utilization, project economics, margins, and growth while driving operational maturity across distributed services organizations.

Leads high-impact business operations initiatives, builds scalable processes and systems, analyzes complex data, partners with Product, Data, and Operations leaders, manages cross-functional execution, mentors team members, and builds a growing operations team to deliver measurable business results.

Leads the design and operation of an integrated renewals and commercial operations function covering pricing, deal desk, contract negotiation, discount governance, and RFP resources. Redesigns processes using AI and automation, defines CPQ and contract lifecycle requirements, improves ARR and productivity, establishes commercial policies, monitors KPIs, and builds a high-performing team while partnering with Sales, Legal, and Finance.

Own the analytical function for a business unit spanning growth, product, AI and automation, or strategic partnerships. Define business problems, metrics, reports, analyses, and experiments; communicate insights and recommendations; influence leadership decisions; and drive initiatives through execution. The role requires strong analytical problem-solving, SQL or Python proficiency, independent data interpretation, persuasive communication, and ownership of ambiguous business challenges.

Own the analytical function for a business unit spanning growth, product, AI and automation, or strategic partnerships. Define business questions, metrics, reports, analyses, and experiments; surface insights; make recommendations; and drive decisions through execution. The role requires independent data work, strong problem-solving, persuasive communication, and ownership of ambiguous, high-impact initiatives.

Leads product operations and strategy for Consumer Payments, partnering with the VP and squad leaders to translate strategy into execution. Owns operational rhythms, OKRs, roadmap summits, stakeholder alignment, cross-functional workflows, AI adoption, and process optimization. Uses data, analytics, and user research to identify opportunities and support business decisions while coordinating Engineering, Product, Compliance, Finance, and other teams.

Manages program data, performs complex analysis, and produces accurate, contract-compliant reports. Conducts research, facilitates staff meetings, supports goal setting and compliance activities, and may serve as a team lead. The role helps ensure smooth internal and external project and program delivery through data management, reporting, coordination, and process improvement.

You will execute and improve insurance workflows, analyze operational efficiency, collaborate with product teams, and support onboarding and documentation efforts.

Leads day-to-day business operations and execution across sales, marketing, customer success, and service. Builds and manages teams, drives hiring and onboarding, translates priorities into measurable initiatives, improves customer lifecycle performance, removes blockers, and implements AI agents and workflows using tools such as ChatGPT and Claude. Partners with the CEO to establish repeatable processes that support customer acquisition, activation, retention, and growth.

Own end-to-end localization operations for enterprise clients, serving as the primary operational contact and trusted advisor. Coordinate stakeholders and cross-functional teams, manage localization workflows and configurations across TMS and project tools, resolve client and internal issues, and improve processes through documentation, automation, and AI-enabled solutions. The role requires localization or translation project management experience, client communication skills, familiarity with localization formats and CAT/TMS tools, and strong organizational abilities.

Own patient and clinic scheduling, coordinate clinician coverage, resolve operational issues, improve and document workflows, and partner with Product and Engineering on automation. Analyze operational data, monitor automated systems, manage exceptions, and lead special projects that improve efficiency and scalability across the healthcare technology business.

Own customer experience and GTM operations by translating business needs into scalable workflows, automations, and systems improvements. Administer Salesforce, troubleshoot GTM tools, build reporting and documentation, and evaluate AI-assisted workflows using LLMs and automation platforms. Lead cross-functional projects, standardize processes, and improve system reliability, reporting clarity, and operational impact.

Lead SMB revenue operations strategy and execution, manage and coach a team of analysts, prioritize and deliver cross-functional GTM projects, optimize processes and systems, and rapidly resolve operational issues to enable scalable revenue growth.

Lead and build the revenue operations function: own HubSpot CRM, pipeline hygiene, forecasting dashboards, deal desk and RACI, comp and capacity planning, cross-functional processes between sales, supply, legal, and finance, and introduce AI-driven efficiencies to automate reporting and ops.

Leads operational standards, SOPs, process documentation, change management, and readiness activities across markets. Partners with IT, Legal, Compliance, Training, and Operations teams to implement system and process changes, maintain governance, support testing and workflow design, and drive consistent adoption. Uses audits, operational data, feedback, and performance metrics to identify improvements, monitor adherence, and support corrective actions.

Manages fundraising operations, donor data, gift processing, reporting, audits, donor inquiries, grant calendars, registrations, and development team coordination. Supports donor stewardship, funder research, grant submissions, team events, and cross-functional troubleshooting. Requires Salesforce and EveryAction expertise, strong organization, communication, recordkeeping, and commitment to social, racial, and economic justice.

Own the weekly renewal forecasting process, including Salesforce data integrity, ATR model maintenance, forecast tooling, leadership reporting, and renewal save programs. Build weekly forecast narratives, resolve linking and amendment issues, maintain Google Colab and analytics workflows, and coordinate Renewals, Customer Success, Sales, and Finance stakeholders to improve forecast accuracy and target visibility.

Provides administrative, logistical, and coordination support for technical programs and projects. Responsibilities include managing schedules, meetings, travel, records, documentation, purchasing coordination, vendor communications, onboarding support, and resource tracking. The role maintains accurate records, follows up on deadlines, supports field activities, provides status updates, and identifies process improvements. A security clearance must be obtainable and maintainable for assigned work.

Support onboarding/offboarding, manage access and IT asset inventory, provide first-level support for internal SaaS and ticketing systems, monitor dashboards/logs, troubleshoot and escalate incidents, maintain documentation and runbooks, and assist AI/ML and engineering teams with tool access.