Top Remote Operations Jobs in NYC, NY

Run and maintain Zapier's incident program operations: manage incident tooling and on-call systems, build AI-powered automations and dashboards, maintain runbooks and enablement, operate reporting and observability, coordinate cross-functional stakeholders, and drive continuous improvement to keep incident response reliable and scalable.

Lead revenue operations for sales, account management, and customer success by owning processes, metrics, and ad-hoc analysis. Optimize tools (Salesforce, Outreach, HubSpot), integrate people/process/systems strategies, escalate and resolve revenue issues, and provide data-driven insights to support growth and executive decision-making.

Lead AI-informed workforce capacity planning and forecasting for Compliance Operations. Partner with Finance, Legal, and Ops to build scenario-based staffing models, cost and OpEx forecasts, and drive opportunities from analysis through execution. Communicate capacity risk and regulatory readiness to senior leadership and act as a WFM center of excellence across adjacent teams.

Lead and operate Materialize's AI-native revenue operations: own GTM systems and data quality, manage forecasting, deal desk, comp and quota modeling, build dashboards and metrics, run GTM planning, and grow a scalable RevOps team while partnering with Sales, Finance, and Marketing.

Drive and scale operational, commercial, and organizational systems; work cross-functionally with engineering, product, and research to align execution; bring structure to ambiguous problems; represent the company externally; and help recruit and retain talent while promoting continuous improvement and values-driven culture.

Own and scale CRM and revenue operations by improving HubSpot workflows, integrations (GTM/GA4/UTM), reporting, dashboards, and cross-functional processes to enable sales, marketing, and student success.

The role involves managing Zip's account data infrastructure, leading territory planning, optimizing data quality, and driving automation with an emphasis on data operations and strategy.

As Business Operations & Strategy hire, manage key initiatives, solve pressing problems, maintain financial models, and create presentations for leadership.

Maintain and audit IP systems, perform data cleanup and validation, support daily matter openings and staffing updates, develop recurring and ad-hoc reports, and assist automation initiatives to improve IP Operations efficiency.

Design, implement, and scale core operational workflows; drive execution strategy and automation; perform data-driven analyses; and lead cross-functional efforts with product, engineering, payer, and CX teams to improve efficiency and operational health.

Support the Chief of Staff and Chief Social Impact Officer by coordinating leadership operations, managing calendars and priority trackers, preparing meeting materials, tracking action items, assisting budgeting and expense tracking, building systems for priority and risk tracking, coordinating cross-team timelines and deliverables, supporting reporting, and providing surge capacity for systems change initiatives.

Manage daily operations for debit, credit, and prepaid card programs including invoice reconciliation, quarterly network reporting (Visa QOC, Mastercard QMR), vendor and service provider management, metric reporting and monitoring, process documentation, compliance with network rules, and identifying automation and efficiency improvements.

Supports Relativity Success leadership through strategic planning, prioritization, executive reporting, and business operations. Builds cross-functional relationships, gathers operational intelligence, identifies dependencies and risks, recommends actions, and contributes to annual planning. The role combines analytical rigor, relationship management, process development, and decision support in a SaaS environment.

The Director of Payer Ops and RCM leads the revenue cycle management team, optimizing payer contracts and ensuring efficient revenue capture. Responsibilities include strategy execution, team leadership, data analysis, and building scalable systems for growth.

The Senior Revenue Operations Business Analyst enhances systems leverage through Salesforce, facilitates Agile ceremonies, provides analytical insights, and improves user experience and processes based on business needs.

Provide day-to-day IT support including troubleshooting hardware/software issues, employee onboarding, and managing IT inventory while supporting various company tools and platforms.

Partnering directly with senior leadership, own growth metrics, operating cadence, OKRs, and funnel analytics for PLG and Creator products. Build dashboards and models, run recurring reviews, recommend CRO tests, translate data into executive narratives, and lead cross-functional initiatives to drive acquisition, activation, conversion, retention, and expansion.

Owns Fireworks’ marketing operations infrastructure, including marketing technology, data architecture, lifecycle management, lead scoring, attribution, analytics, governance, planning cadences, budgeting, vendor management, and cross-functional program management. The role ensures reliable pipeline reporting, efficient campaign operations, compliant data practices, aligned marketing priorities, and executive visibility into performance, capacity, and spend.

The Operations Manager will oversee partner data capture launches, coordinate logistics, train workers on equipment use, and develop repeatable processes.

Support onboarding/offboarding, manage access and IT asset inventory, provide first-level support for internal SaaS and ticketing systems, monitor dashboards/logs, troubleshoot and escalate incidents, maintain documentation and runbooks, and assist AI/ML and engineering teams with tool access.

Lead enterprise field operations and transformation to drive profitable growth, standardization, and continuous improvement across service lines. Own P&L performance, workforce and capacity planning, scheduling and routing optimization, KPI governance, and large-scale change initiatives. Partner cross-functionally to deploy SOPs, technical standards, and operational analytics while ensuring safety, compliance, and excellent customer experience.

Owns internal IT systems, employee technology support, SaaS and business systems administration, vendor relationships, technology purchasing, process automation, AI enablement, device management, access controls, continuity protocols, and audit readiness. Leads direct reports, manages technology spend and licensing, advises leadership on technical and financial risk, and partners cross-functionally to improve workflows and operational efficiency.

Lead design and execution of company-wide planning, operating rhythms, and information architecture. Build and automate central operations infrastructure, translate strategy into operational systems, run leadership operating forums, and drive continuous improvement across cross-functional teams to increase speed, clarity, and accountability.

Manage end-to-end annuity new business transactions including complex case processing, application entry, requirements management, funding, issuance, and contract delivery. Communicate with financial professionals, resolve exceptions, mentor peers, support quality and process improvements, and use Microsoft 365 and AI tools to enhance productivity and documentation in a remote environment.

Lead revenue operations for the sales organization: forecasting, quota setting, sales process optimization, reporting, CRM enablement, training, incentive compensation administration, and cross-functional coordination to improve sales productivity.