Top Sales Operations Jobs in NYC, NY

Own sales operations for Global Account Management and AI Sales, including territory, quota, capacity, forecasting, process scaling, reporting, and data quality. Build metrics frameworks and dashboards, analyze performance trends, advise senior leaders, and lead cross-functional process improvements. Partner with Business Systems and AI teams to automate workflows and improve operational efficiency across a global B2B SaaS sales organization.

Own sales strategy and operations for Vercel’s US Majors and Verticals organization. Partner with sales leadership on forecasting, pipeline reviews, QBRs, territory and account planning, capacity modeling, target setting, sales plays, and growth programs. Analyze pipeline, deal velocity, win/loss trends, retention risk, and revenue opportunities. Collaborate with Sales Development, Finance, GTM Systems, Engineering, and Data to improve tooling, automation, AI-driven workflows, enablement, onboarding, and seller effectiveness.

Leads global Sales operations, including budget management, dashboards, KPI tracking, executive special projects, organizational development, communications, annual planning, and cross-functional alignment. Partners with sales and company leadership to drive operational excellence, consistent priorities, strategic execution, team culture, and measurable business outcomes in a dynamic global environment.

Analyze sales performance, forecasts, pipelines, and channels to identify efficiency and revenue-growth opportunities. Build Tableau and Salesforce dashboards, deliver insights to leadership, support sales experiments, optimize processes, administer CRM data, and manage incentive and awards reporting. Partner cross-functionally with Sales, Finance, Marketing, Technology, Analytics, and executive stakeholders while evaluating AI and other sales technology solutions.

Manages sales and services operations for Implementation, Installation, and Customer Education teams. Improves workflows, customer onboarding, resource allocation, and performance through data-driven analysis. Partners with Sales, Support, Product, and leadership on strategic projects, forecasting, territory alignment, QBRs, reporting, and Salesforce dashboards. Oversees recurring business processes, identifies inefficiencies, and provides operational guidance in a high-growth SaaS environment.

Supports the sales organization by resolving operational issues, optimizing workflows, maintaining accurate sales data, and improving processes and automation. Partners with Revenue Operations, Finance, Legal, GTM Systems, and Engineering to resolve cross-functional issues. Responsibilities include financial reconciliation, data auditing, reporting, sales technology enhancements, workflow documentation, and practical use of AI tools such as Claude and Serval.

Owns the technology, processes, data, and operational infrastructure supporting GitLab’s channel and ecosystem partnerships. Responsibilities include partner deal registration, quote-to-cash, tiering, incentives, PRM and Salesforce administration, system integrations, attribution data, reporting, month-end close, process documentation, and AI workflow automation. The role coordinates with Deal Desk, Finance, IT, Legal, Sales, and partners to improve execution, resolve escalations, and scale ecosystem operations.

Supports sales teams and partners through enablement, onboarding, CPQ guidance, quote review, pricing approvals, contract coordination, ticket resolution, order processing, booking validation, and partner incentive programs. The role also identifies process improvements, supports automation and AI-assisted workflows, and ensures compliance with Revenue Operations policies. Success requires strong communication, analytical, coaching, problem-solving, numerical, and stakeholder-management skills, along with sales operations or deal desk experience and fluency in English.

Coordinate deal intake, approvals, exceptions, and signature readiness for complex commercial transactions. Review quotes, order forms, pricing, and nonstandard terms; align sales, legal, and commercial stakeholders; maintain accurate booking and handoff records; identify discrepancies; and improve deal workflows. The role requires strong attention to detail, coordination, commercial judgment, and familiarity with enterprise procurement, CPQ, contract, or order-management processes.

Leads sales operations strategy and execution for Microsoft's Small, Medium Enterprises and Channel organization. Responsibilities include business insights, performance reporting, process improvement, segmentation, territory planning, quota management, operational risk management, and capability development. The role partners globally with sales, strategy, vendor, and partner teams to improve productivity, market coverage, accountability, and organizational effectiveness.

Lead sales strategy and operations for Snap’s North America Large Customer Sales team. Partner with sales leadership and cross-functional teams to identify market opportunities, develop revenue-growth strategies, manage forecasting and pipeline reporting, improve sales workflows, establish performance metrics, and drive strategic initiatives. The role requires strong analytics, program management, business communication, and experience with Salesforce and data visualization platforms.

Manage and improve Salesforce CRM operations, ensuring data integrity, workflow automation, and sales process efficiency. Analyze sales bottlenecks and performance metrics, build Excel dashboards, document processes, train sales representatives, and collaborate with sales and business development stakeholders to improve CRM adoption, productivity, and sales outcomes.

The Director of Sales Operations manages CRM systems, revenue reporting, forecasting, sales planning, territories, quotas, compensation inputs, sales processes, and executive performance analysis across global regions. The role partners with Sales, Finance, Legal, and Product Marketing to improve Salesforce workflows, data quality, reporting, seller adoption, and scalable go-to-market execution. It is a hands-on individual contributor role with potential to lead a small team.

Own sales strategy and operations for the Groups business, including segmentation, territory design, capacity planning, forecasting, sales process, operating cadence, and executive reporting. Lead AI and automation adoption across the sales motion, partner with finance, systems, enablement, and data teams, and translate analysis into business decisions. Hire and manage a team of analysts and strategy partners while serving as the primary strategic partner to the VP of Sales.

Leads global partner programs and operations, including onboarding, enablement, governance, benchmarks, KPIs, and lifecycle processes. Coordinates with RevOps, Partner Marketing, Service Delivery, and Partner Managers to improve consistency, productivity, and scalability. Tracks performance against benchmarks and SLAs, identifies inefficiencies, and drives data-informed continuous improvement across global partner motions.

Build and manage digital sales rooms in Aligned, create buyer-ready concept decks in DIGIDECK, and use Claude with Zoom transcripts to produce accurate room content, action plans, and follow-up materials. Maintain Salesforce deal records, develop reusable templates and prompts, review rooms with sales representatives, provide constructive feedback, and identify recurring objections or content gaps for sales leadership.

The Senior Manager, Sales Operations & Analytics oversees sales processes, drives operational effectiveness, and provides performance insights to enhance sales productivity and decision-making.

Leads US sales operations and revenue strategy, including ICP development, customer segmentation, target account planning, territory design, pipeline reporting, forecasting, sales targets, compensation cycles, CRM governance, and sales tooling. Partners with the CRO, Finance, Product, Marketing, and sales leaders to improve commercial productivity, planning, accountability, and go-to-market execution across global teams.

Supports revenue operations by improving sales, marketing, and student success workflows and processes. Manages HubSpot CRM data accuracy, reporting, dashboards, attribution infrastructure, platform integrations, documentation, and process adoption. Partners with cross-functional teams to translate business needs into scalable CRM solutions, provide actionable analysis, and drive operational efficiency in a fast-growing startup.

The Sales Operations Lead will improve revenue operations by optimizing workflows, maintaining HubSpot CRM data, building reports and dashboards, and integrating HubSpot with GA4, Google Tag Manager, advertising platforms, and third-party tools. The role leads attribution infrastructure, documents processes, supports change management, analyzes business performance, and partners with sales, marketing, and student success teams to improve efficiency and scalability. This is a hands-on, fully in-person NYC position.

Own segmentation, book-of-business design, quota setting, and headcount capacity planning across multiple sales motions. Build defensible quantitative models, maintain account assignment and routing logic, manage quota administration, and partner with GTM leaders, Finance, Sales Compensation, and Operations. The role requires recurring planning processes, scenario modeling, clear documentation, and confident communication of methodology, tradeoffs, and risks.

Manage sales operations for Mid-Market, Enterprise, and Strategic segments. Partner with sales leadership on forecasting, pipeline reviews, operating cadences, organizational design, quotas, headcount, and book-of-business allocation. Build dashboards and automated insights using AI, improve forecasting and operational processes, and collaborate with Sales Systems, Finance, and Data Science on data quality and governance.

Supports international sales operations by coordinating requests, product samples, shipments, purchase orders, invoices, vendor documentation, calendars, and trackers. Partners with sales, marketing, supply chain, and regional teams to maintain accurate records, meet deadlines, resolve delays, and streamline recurring workflows. The role focuses on timely sample delivery, operational visibility, process consistency, and administrative support across international markets.

Develop go-to-market strategy and sales enablement for strategic deals. Research accounts, markets, competitors, and customer workflows; create executive presentations, proposals, product narratives, competitive positioning, ROI analyses, and business cases. Partner with sales, product, and leadership teams on product commercialization and scalable GTM frameworks. The role requires strong analytical, financial, communication, and presentation skills, with five-day-a-week work from the New York City headquarters.

Manages sales and assets-under-management data operations across third-party distribution channels. Owns data feeds, quality standards, territory and compensation data, Salesforce integrations, ETF reporting, vendor relationships, controls, stakeholder reporting, and process automation. Partners with sales, Finance, technology teams, custodians, recordkeepers, and data providers to resolve discrepancies and improve reporting accuracy.