Top Technical Account Manager Jobs in NYC, NY

As a Technical Account Manager, you will manage the technical relationship with enterprise customers, drive product adoption, and ensure customer success by solving technical issues and supporting implementation strategies.

Drive onboarding and user adoption of Altana's AI-powered solutions for the Mexican government, ensuring customer success through training, support, and relationship management, while identifying growth opportunities.

Serve as a trusted technical advisor to enterprise customers, driving product adoption, providing hands-on IT operations guidance, performing environment analysis, conducting business reviews, collaborating with product and engineering teams, and improving best practices to maximize Datadog value.

The Senior Technical Account Manager supports Cash App Pay and Afterpay merchants, ensuring their growth and integration health through technical expertise and partnerships, while driving commercial outcomes.

Serve as post-sales technical partner for high-value customers: lead onboarding, integrations (APIs), troubleshoot, drive adoption, coordinate escalations with Product and Engineering, and maintain technical documentation to optimise performance and renewals.

Act as primary technical partner for publisher accounts, lead end-to-end integrations, validate endpoints and reporting, monitor integration health, troubleshoot incidents, use SQL and analytics to optimize monetization, and maintain integration documentation and best practices.

The Technical Account Manager II will oversee customer engagements, providing guidance on product use, resolving technical issues, and ensuring satisfaction. Responsibilities include deployment support, performance monitoring, and customer training while building strong relationships to drive success.

The Technical Account Manager will support enterprise customers, optimize cloud file data platform use, and ensure customer success through technical guidance and collaboration with engineers.

Serve as a post-implementation technical expert and trusted advisor for enterprise customers, driving adoption, configuring the Risk Cloud platform, performing advanced workflow and data integrations, managing account health to prevent churn, and identifying expansion opportunities while partnering cross-functionally and leveraging built-in AI capabilities.

Serve as the technical lead for large Enterprise accounts, owning integrations, configurations, and workflows to improve provider activation, availability, and reliability. Lead complex integrations, migrations, audits, and technical investigations; create project plans, drive cross-functional alignment, and develop scalable processes and automation. Advise customers and internal teams using data to prioritize work and resolve systemic issues that impact retention and growth.

Serve as primary technical advisor for strategic enterprise clients, manage post-sales integration and support, optimize product adoption, resolve escalations, collaborate cross-functionally, and support QBRs and roadmap communications.

The role involves managing technical accounts for Cash App Pay and Afterpay, resolving integration issues, driving merchant success, and improving commercial outcomes through a hands-on technical approach.

Own post-sales technical relationships for a small portfolio of strategic enterprise customers. Drive incident triage and remediation, deliver proactive architectural guidance and cost optimization, scope and orchestrate Vercel engagements, represent the customer internally, and ensure TAM engagement renewals and customer success metrics.

As a Technical Account Manager at mabl, you will manage relationships with enterprise customers, guide their use of mabl's testing platform, troubleshoot implementation issues, and advocate for their success internally.

Lead and grow a Technical Account Management team to drive Dragos Platform adoption in industrial security environments. Serve as escalation point, partner with engineering/product to prioritize customer needs, define KPIs, operationalize use cases, and improve processes and tooling to scale customer success. Advocate AI-driven improvements and collaborate with sales, solutions architects, and intel teams to prove platform value.

Own technical success for top-tier customers by acting as their technical point of contact, ensuring platform health, scalability, and performance. Lead handoffs, manage escalations and incidents, provide architecture and optimization recommendations, triage product issues, and translate customer insights into product improvements while coordinating cross-functional teams.

Lead and transform the AMER Technical Account Management team from reactive to proactive. Oversee day-to-day operations, mentor engineers, establish scalable workflows, serve as regional technical escalation point, and drive proactive technical guidance and strategic client engagements for the Talon.One platform.

Serve as the technical owner for a portfolio of enterprise and government accounts: onboard and integrate customers, diagnose and resolve API/webhook issues, write/debug integration snippets, drive technical escalations with Engineering, translate model behavior for customers, produce documentation and runbooks, and feed product teams with field insights to reduce friction and retention risk.

Lead and scale SoundCloud's global programmatic advertising operations: manage partner integrations and relationships, troubleshoot delivery and reporting (including GAM), build documentation and playbooks, optimize yield and pricing, analyze performance with SQL and reporting tools, and collaborate cross-functionally to improve monetization across display, video, and audio formats.

Own post-sale technical relationships for enterprise accounts: lead onboarding, integrations, escalation management, adoption tracking, renewals/expansion, documentation, and cross-functional advocacy while building TAM processes at an early-stage AI agent governance startup.

As a Technical Account Manager, you'll manage publisher partnerships, ensure operational excellence, lead project planning, and leverage data for business insights.

The Senior Technical Account Manager will manage customer onboarding, advocate for their needs, and enhance product adoption and satisfaction, driving long-term success.

Own post-sale technical relationships for a portfolio of customers: drive adoption, troubleshoot integrations and configuration, monitor customer health, reproduce and escalate bugs, build dashboards and runbooks, collaborate on onboarding, and surface product feedback to Product and Engineering.

The Technical Account Manager will handle the customer journey from onboarding to growth, focusing on integrating and optimizing payment systems, while utilizing AI for process improvement.

Serve as a technical expert for customers, lead onboarding and integrations, manage projects and technical committees, troubleshoot and resolve issues, monitor customer health, and participate in occasional on-call rotations to support escalations and incidents.