Top Technical Account Manager Jobs in NYC, NY

Own post-sales technical relationships for a small portfolio of strategic enterprise customers. Drive incident triage and remediation, deliver proactive architectural guidance and cost optimization, scope and orchestrate Vercel engagements, represent the customer internally, and ensure TAM engagement renewals and customer success metrics.

Serve as a trusted technical advisor to enterprise customers, driving product adoption, providing hands-on IT operations guidance, performing environment analysis, conducting business reviews, collaborating with product and engineering teams, and improving best practices to maximize Datadog value.

The Senior Technical Account Manager supports Cash App Pay and Afterpay merchants, ensuring their growth and integration health through technical expertise and partnerships, while driving commercial outcomes.

The Technical Account Manager will support enterprise customers, optimize cloud file data platform use, and ensure customer success through technical guidance and collaboration with engineers.

As a Technical Account Manager, you will manage the technical relationship with enterprise customers, drive product adoption, and ensure customer success by solving technical issues and supporting implementation strategies.

Lead technical onboarding for mid-market CrowdStrike customers post-sale, manage implementations, define 90-day success criteria, troubleshoot technical issues, escalate and coordinate cross-functional resolution, create knowledge base content, advocate for customers, identify renewal risks, and drive process improvements to ensure long-term customer success.

Act as primary technical partner for publisher accounts, lead end-to-end integrations, validate endpoints and reporting, monitor integration health, troubleshoot incidents, use SQL and analytics to optimize monetization, and maintain integration documentation and best practices.

The Technical Account Manager will oversee logistics customer accounts, drive product adoption, manage relationships, conduct reviews, and identify growth opportunities.

Drive onboarding and user adoption of Altana's AI-powered solutions for the Mexican government, ensuring customer success through training, support, and relationship management, while identifying growth opportunities.

The Technical Account Manager II will oversee customer engagements, providing guidance on product use, resolving technical issues, and ensuring satisfaction. Responsibilities include deployment support, performance monitoring, and customer training while building strong relationships to drive success.

As a Technical Account Manager at mabl, you will manage relationships with enterprise customers, guide their use of mabl's testing platform, troubleshoot implementation issues, and advocate for their success internally.

Serve as a post-implementation technical expert and trusted advisor for enterprise customers, driving adoption, configuring the Risk Cloud platform, performing advanced workflow and data integrations, managing account health to prevent churn, and identifying expansion opportunities while partnering cross-functionally and leveraging built-in AI capabilities.

As a Technical Account Manager, you'll act as the technical expert for strategic partners, leading technical integrations, troubleshooting, and transforming partner feedback into structured product input while developing documentation and guides.

Serve as primary technical advisor for strategic enterprise clients, manage post-sales integration and support, optimize product adoption, resolve escalations, collaborate cross-functionally, and support QBRs and roadmap communications.

The role involves managing technical accounts for Cash App Pay and Afterpay, resolving integration issues, driving merchant success, and improving commercial outcomes through a hands-on technical approach.

Serve as a technical expert for customers, lead onboarding and integrations, manage projects and technical committees, troubleshoot and resolve issues, monitor customer health, and participate in occasional on-call rotations to support escalations and incidents.

Technical Account Manager embedded with law enforcement agencies to lead technical delivery, troubleshoot complex issues, drive deployments and adoption, provide training, deliver analytics and reporting (Power BI/SQL), advocate for customers, and support operational improvements and critical incidents.

The Technical Account Manager, Programmatic is responsible for managing technical relationships with demand-side partners, overseeing programmatic execution, troubleshooting campaign issues, and collaborating with sales and engineering teams to optimize performance and integration.

Lead and develop a team of Technical Account Managers to drive technical adoption, monitor customer health, mitigate risk, and support renewals and expansion. Implement best practices, collaborate cross-functionally on escalations, report on team and customer metrics, and participate in executive-level technical discussions for strategic accounts.

The Technical Account Manager acts as a strategic post-sales leader, enhancing client relationships and ensuring optimal adoption of Viant's data solutions. Responsibilities include addressing client needs, facilitating solution delivery, and developing training resources.

Serve as the onsite technical owner for Dedrone airspace security systems in NYC public safety agencies. Lead deployments, hardware lifecycle, system operations, testing, crisis response, training, and cross-functional coordination to ensure uptime, integrations, and program success. Advocate customer needs internally and help agencies build operational workflows and SOPs.

Serve as the technical liaison for institutional clients and market makers integrating with Polymarket's APIs. Own onboarding, troubleshoot integrations, build docs and code samples, monitor API health, support technical due diligence with sales, and feed product/engineering with client-driven feature requests and issues.

Own technical onboarding, integrations, and go-live for contracted messaging customers. Debug delivery and integration issues, build sample integrations, advise on resilient messaging architectures, run QBRs, drive expansion, and act as technical liaison to engineering and product.

Serve as a technical subject-matter expert in the sales process: define strategy, build and demo custom proofs-of-concept, support pre/post-sales API and data-feed integrations, present to executives, and collaborate with Product and Engineering to drive implementations and product improvements.

Lead and scale SoundCloud's global programmatic advertising operations: manage partner integrations and relationships, troubleshoot delivery and reporting (including GAM), build documentation and playbooks, optimize yield and pricing, analyze performance with SQL and reporting tools, and collaborate cross-functionally to improve monetization across display, video, and audio formats.