Top NYC, NY Conversational AI Companies (12)
Kustomer delivers faster, richer experiences to your customers with omni-channel messaging, a unified customer view, and AI-powered automations.
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Developed over the past seven years in collaboration with 60,000 human agents, Apollo is a breakthrough language model for objective-oriented conversational agents. Apollo replaces the transformer architecture of traditional LLMs with a neuro-symbolic architecture that couples the conversational skills of generative AI with the predictability and actionability of rule-based AI, making it better suited for agents. Companies of any kind can fine-tune the Apollo base model on a specific task and deploy conversational agents that work on their behalf. These fine-tuned agents can continuously improve from human feedback, which is integrated into their updated versions. They further feature fine-grained control, the capacity to adhere to the deploying company’s policies and a white-box view of their operations. With native tool use, defined scope and guardrails and superior steerability, Apollo Agents outclass LLM Agents across all conversational use-cases. Apollo does not train on company data, instead, it can be pre-integrated with any number of internal systems, and seamlessly call the relevant API endpoint whenever necessary. Like transformer-based LLMs, Apollo has a “system prompt”, broken down to structured, conditional policies. Workflows and tools are native to Apollo and do not rely on function calling or chaining. This enables 100% success rate in executing complex API calls and the ability to return grounded answers in each interaction from any number of endpoints or sources. Unlike transformer-based LLMs, Apollo is fine-tuned at the interaction level. In the Simulator, companies can generate automated conversations simulating the agent in production in front of users. They then proceed to fine-tuning the agent by correcting its output in each unsatisfactory interaction. This process can be repeated continuously to improve the performance and alignment of the agent. Unlocked with Apollo are some exciting new agentic use-cases, including the ability for companies to responsibly communicate with their customers using conversational AI, and to sell their products and services without the need for human involvement, the example featured in the Live Demo Agent.
Merciv provides enterprises with an end-to-end intelligence platform that guides data through a complete journey—from raw information to clear insights, organizational knowledge, and predictive foresight. By seamlessly integrating vast data resources, offering natural language interaction, and delivering proactive, actionable intelligence, Merciv empowers organizations to unlock hidden opportunities, optimize operations, and shape their future in an increasingly complex, data-driven world.
Our mission is to help businesses harness the power of AI to streamline operations, enhance customer experiences, and unlock new growth opportunities. As we expand rapidly, we’re looking for passionate, entrepreneurial minds to join our journey.
Brightr Travel is a web based CMS for Destination Marketing Organizations (DMOs). We power local exploration and experiences and help DMOs connect with local customers, drive revenue and highlight what makes their destination special. Our platform also allows DMOs to create guides, events, collections and more. We work with 30 destinations across the United States
CastorDoc (https://www.castordoc.com/) is an AI Data Intelligence Platform. It helps companies leverage data at scale. We help people find, understand and use data, regardless of their skillset. Our product is plug-and-play, automated, and collaborative. It makes the painful documentation task feel like a breeze. Created in 2020 by four data lovers who experienced firsthand the pain of exploring data, Castor is already running in leading unicorns such as Canva, Deliveroo, BackMarket, Gorgias, Stuart, ManoMano, Vestiaire Collective, or Sendinblue. We have a bold vision to improve our product. To support it, we raised $26M in Seed and Series A funding from Blossom, Frst and accomplished Business Angels (founders of Dataiku, Zenly, Vestiaire Collective, etc).
Valence has built the first ever AI-native coach for enterprise. We are changing the face of leadership development, learning, and collaboration at work - our mission is to help the world work better, together. Valence's enterprise-grade, secure and responsible AI applications are trusted by the world’s and most secure companies like Nestlé, The Coca Cola Company, General Mills, Keurig Dr Pepper, Vanguard Mutual, Experian, Prudential, Schneider Electric, Applied Materials, ServiceNow and more.
Bearworks is on a mission to revolutionize the way sales and business development teams operate with technology and AI. We're a productivity and team-building platform for business development teams to increase attainment rates by 10x or more. Using our parallel dialer and call insights, BDR teams can have more meaningful conversations with prospects more often and book more meetings. And with our virtual sales floor, leaders can recreate the electricity of a high energy sales floor and provide better coaching no matter if the team is co-located, hybrid or remote. Bearworks isn't just another sales productivity tool. It's built by, and backed by, the engineers, product leaders, GTM leaders, and investors that took Datadog from $50mm to $1.5bn in ARR. We've scaled GTM, know the pain points of every contributor from IC to CRO, and are joining that knowledge with deep experience building technical, data, and AI-rich products for companies of every scale. Our personalized voicemail drops eliminate the need for ringless voicemail marketing.
SalesRevv is revolutionizing how membership-based businesses, specifically in the health and wellness sector, manage and grow their sales. Our AI-powered assistants handle everything from converting leads to retaining members, allowing business owners to focus on delivering top-notch services. Business owners can seamlessly monitor activity from our AI-powered assistants and manage their business via our intuitive CRM interface. We solve a major labor force issue by providing small businesses with affordable, high-quality sales talent powered by AI.
SunTec.AI is a top data annotation company empowering businesses with high-quality training datasets for diverse AI/ML project needs. Rated as one of the industry's best data annotation companies, we are a sister company of the globally renowned IT outsourcing company - SunTec India. Our data annotation services are currently creating a global mark in one of the most advancing tech niches- AI & ML -through quality solutions for data labeling, image annotation, text annotation, and video annotation. We ensure high-quality, cost-effective, structured, and precise training data delivery with an output accuracy of over 99%. With a team of 850+ professionals, we enable businesses from diverse industries (healthcare, retail, automotive, robotics, etc.) to reach their business goals. Other than providing quality data annotation services, we also offer a mixed pool of services, including chatbot training services, data entry services, content moderation services, and sentiment analysis.
Sandbar is developing experiences and devices for human-AI interactions. Learn more at sandbar.inc
LivePerson (NASDAQ: LPSN) is the enterprise leader in digital-first customer conversations. The world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud® platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and AI-powered solutions to accelerate contact center transformation, supercharge agent productivity, and deliver more personalized customer experiences.
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