Top Entry Level Customer Success Jobs in NYC, NY

As a Forward Deployed Enablement Engineer, you'll support customer success teams, resolve technical issues, and enhance workflows using Palantir's platforms.

Support and retain WGSN clients by delivering first-class service: resolve inquiries via helpdesk and live chat, partner with account teams on retention strategies, monitor usage and KPIs, proactively engage subscribers, provide product feedback to internal teams, and maintain CRM records to drive engagement and value.

Join Emerald's Rotational Associate Development Program to support international exhibitors through onboarding, onboarding logistics, and customer success. Rotate quarterly through Sales, Operations, Marketing, and Buyer/Attendee Acquisition to develop commercial skills, manage exhibitor communications and assets, coordinate pavilions and visas, and support international buyer engagement and matchmaking.

As a Customer Success Engineer, you will provide technical guidance and best practice advice to customers post-sale, help with implementations, and develop customer enablement resources.

As a Customer Success Manager, you will oversee repack business operations, maintain client relationships, forecast orders, and collaborate to enhance processes and client experiences.

As a Customer Success Manager, you will manage relationships with strategic accounts, develop customer engagement processes, and utilize tools like AI to enhance service delivery.

The Associate Customer Success Manager supports customer engagement, product adoption, and satisfaction, while learning Verint solutions and advocating for customer needs.

The Customer Success Manager will onboard new customers, create resources, track usage data, hold check-ins, and surface success stories.

The Customer Success Manager will oversee the customer journey from onboarding to success, gathering feedback, assisting in contracts, building relationships, and collaborating on GTM strategies.

This role manages high-profile customer accounts, ensuring retention and engagement through relationship building, monitoring usage metrics, and advocating for customer needs internally.

The Customer Success Manager will support customers by resolving issues, onboarding them to Canonical products, and collaborating with teams to enhance user experience.

The Client Success Coordinator supports account teams by managing administrative tasks, tracking deliverables, and assisting with reporting and data accuracy, while learning about Comscore's tools and processes.

The Associate Customer Success Manager will support tech-touch customers, ensuring adoption and driving retention through relationship building and product guidance.

As a Strategic Customer Success Manager, you will manage relationships with Fortune 500 customers, ensuring they derive measurable value from our platform and expanding our influence within complex organizations.

As a Customer Success Associate, you will support medical practices using NextPatient software, ensuring they are effectively configured and satisfied with our service, while advocating for product enhancements.

The Client Success Manager will enhance client experience, manage case progress, collaborate with attorneys, and improve operational workflows in a fast-paced environment.

Manage end-to-end B2B client relationships, lead onboarding and training, monitor engagement and performance, define and track success metrics, deliver tailored presentations, act as client advocate to drive product improvements, and identify opportunities for account growth and improved product adoption.

The Payroll Customer Success Manager serves as the main contact for customers, supporting onboarding, ensuring payroll accuracy, resolving issues, and building trust through proactive communication.

The Customer Success Specialist supports campaign lifecycle, collaborates with teams for execution, and enhances client relationships while contributing insights for strategy and growth.

The Customer Success Manager will lead implementation and expansion efforts for Public Safety customers, ensuring adoption of Skydio's technology through strong customer relationships and proactive support.

Serve as a trusted consultant for agency partners managing brand portfolios on Triple Whale. Provide proactive technical support, advise on marketing strategy and product functionality, collaborate with Sales, Solutions Architects and Support, forecast revenue/renewals, lead agency meetings, gather product feedback, and drive customer experience improvements.

Own onboarding and early customer success: launch and monitor ads, websites, and funnels; diagnose and fix performance issues across ads, traffic, conversion, and lead quality; coordinate with customers and internal teams; manage multiple customers and iterate quickly to drive revenue outcomes.

The role involves contacting prospects interested in Construction Management software, answering their questions, guiding bookings for demos, and taking notes in the CRM system.

The role requires a proactive Client Success & Underwriting Specialist to support clients during the underwriting process, ensuring clear communication, managing information submissions, and enhancing client experiences while coordinating with insurance carriers and coaches.

This entry-level Customer Success Associate role involves onboarding, customer lifecycle management, advocacy, account management, and business development in a fintech startup environment.