Top Entry Level Customer Success Jobs in NYC, NY

Serve as the first point of contact for customers across calls, texts, and email; troubleshoot and guide users; support onboarding and cross-team workflows; manage tasks in Asana and Google Workspace; collaborate with CSMs to maintain strong customer sentiment and improve processes.

As a Customer Success Engineer, you will provide technical guidance and best practice advice to customers post-sale, help with implementations, and develop customer enablement resources.

Own post-sale client relationships for ecommerce partners: manage campaigns, analyze performance, identify growth and upsell opportunities, use AI-driven analytics to optimize results, and advocate client needs cross-functionally to drive measurable outcomes.

As a Customer Success Manager, you will oversee repack business operations, maintain client relationships, forecast orders, and collaborate to enhance processes and client experiences.

The Customer Success Specialist supports campaign lifecycle, collaborates with teams for execution, and enhances client relationships while contributing insights for strategy and growth.

The Customer Success Manager at Macrobond will develop client relationships, onboard users, provide support, and promote product adoption to maximize user experience.

The Associate, Client Success supports media buying execution, tracks performance, manages relationships with clients and vendors, and contributes to strategic solutions and ideas.

The Associate, Client Success supports media executions and assists in managing client relationships, requires initiative and resourcefulness while handling multiple tasks in a fast-paced environment.

The role involves contacting prospects interested in Construction Management software, answering their questions, guiding bookings for demos, and taking notes in the CRM system.

The role requires a proactive Client Success & Underwriting Specialist to support clients during the underwriting process, ensuring clear communication, managing information submissions, and enhancing client experiences while coordinating with insurance carriers and coaches.

As a Customer Success Manager, you will manage relationships with strategic accounts, develop customer engagement processes, and utilize tools like AI to enhance service delivery.

The Client Success Coordinator manages client accounts, ensures smooth onboarding, analyzes performance, and collaborates with teams to enhance client success.

This entry-level Customer Success Associate role involves onboarding, customer lifecycle management, advocacy, account management, and business development in a fintech startup environment.

The Associate Customer Success Manager supports customers in achieving desired outcomes, drives product adoption, and communicates customer needs to the Verint team while becoming a product expert.

The Customer Success Associate ensures successful onboarding, execution, and delivery of programs for enterprise customers, focusing on customer engagement and efficient delivery processes.

The Client Success Coordinator supports account teams by managing administrative tasks, tracking deliverables, and assisting with reporting and data accuracy, while learning about Comscore's tools and processes.

The Associate Customer Success Manager supports customer engagement, product adoption, and satisfaction, while learning Verint solutions and advocating for customer needs.

The Associate Customer Success Manager at Flashpoint will build customer relationships, understand their needs, provide tailored solutions, and ensure satisfaction in threat intelligence and security.

The Customer Success Manager will guide customers in utilizing Mongoose's platform to achieve communication goals, drive user adoption, analyze engagement data, and ensure ongoing value throughout the customer lifecycle.

As a Strategic Customer Success Manager, you will manage relationships with Fortune 500 customers, ensuring they derive measurable value from our platform and expanding our influence within complex organizations.

The Customer Success Manager will onboard new customers, create resources, track usage data, hold check-ins, and surface success stories.

The Associate Customer Success Engineer will ensure customer satisfaction through onboarding, troubleshooting, and driving adoption of the Cyera platform, while acting as a technical advisor and advocate for clients.

The Client Success Manager will enhance client experience, manage case progress, collaborate with attorneys, and improve operational workflows in a fast-paced environment.

As the Founding Customer Success Manager, you will establish and manage Flai’s customer success function, ensuring dealerships effectively use the platform while driving adoption, retention, and feedback for product enhancements.

The Customer Success Manager will oversee the customer journey from onboarding to success, gathering feedback, assisting in contracts, building relationships, and collaborating on GTM strategies.