Top Entry Level Tech Support Jobs in NYC, NY

21 Days AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
60K-80K Annually
Entry level
60K-80K Annually
Entry level
Artificial Intelligence • Marketing Tech • Software • Conversational AI • Generative AI
As a Technical Support Specialist, you'll address customer inquiries, troubleshoot technical issues, collaborate across teams, and improve customer satisfaction while helping clients adopt the Regal platform effectively.
Top Skills: APIsBasic Programming (Html)Contact Center SoftwareMarketing AutomationSaaSSQL
Reposted An Hour AgoSaved
In-Office
New York, NY
70K-90K Annually
Entry level
70K-90K Annually
Entry level
Artificial Intelligence • Machine Learning • Software
The Technical Support Engineer manages customer queries, maintains relationships, and assists with Luminance’s AI technology, ensuring seamless support.
Top Skills: Analytical SoftwareCustomer SupportTicketing Systems
6 Days AgoSaved
In-Office
New York, NY
34K-80K Annually
Entry level
34K-80K Annually
Entry level
Information Technology • Cybersecurity
Provide technical support to B2B clients across managed IT, networking, VoIP, cabling, and system administration. Troubleshoot, repair, and maintain on-premise and hosted voice and IT solutions, deliver excellent client experiences, and participate in training and team collaboration.
Top Skills: CablingCybersecurityManaged It ServicesNetworkingSystem AdministrationVoip
Reposted An Hour AgoSaved
Remote
New York, NY
49K-57K Annually
Entry level
49K-57K Annually
Entry level
Edtech
Provide technical support and troubleshooting for Jenzabar products, guiding customers and collaborating with teams for effective problem resolution.
Top Skills: HTMLJavaScriptSQL
12 Days AgoSaved
In-Office
New York, NY
43K-48K Annually
Entry level
43K-48K Annually
Entry level
Financial Services
Provide onsite, client-facing technical support for POS software and hardware: install/configure systems, onboard and train users, perform remote troubleshooting, liaise with Sales and Development, and assist with inventory tracking.
Top Skills: ExcelMicrosoft WordPos SystemsRemote Control Tools
12 Days AgoSaved
In-Office or Remote
New York, NY
54K-80K Annually
Entry level
54K-80K Annually
Entry level
Legal Tech • Software
The Technical Support Specialist provides technical support for software and network issues, manages tickets, and ensures customer satisfaction while working under a defined schedule.
Top Skills: Relativity PlatformSalesforceSQLWindows
Reposted 2 Days AgoSaved
Remote
New York, NY
105K-107K Annually
Entry level
105K-107K Annually
Entry level
Cloud • Hardware • Internet of Things • Other • Software • Utilities
Provide technical support for Blue Planet software, troubleshoot issues, collaborate with cross-functional teams, and maintain customer satisfaction.
Top Skills: BgpBlue Planet SoftwareClickhouseDockerEthernetGitGrafanaIcmpIpIsisKubernetesKvmL2 VpnL3 VpnLinuxMefMicroservicesMplsMySQLNagiosNeo4JOpen VswitchOspfPostgresPythonSalesforceShell ScriptingSnmpSshSvnSyslogTcpUdpUnixVmware EsxiVpnsXen
Reposted 16 Days AgoSaved
In-Office
New York, NY
Entry level
Entry level
Information Technology • Financial Services
Seek motivated individuals for a full-time role in technical support within a dynamic financial technology environment, emphasizing customer service and communication skills.
Top Skills: ExcelPowerPointWord
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Reposted 21 Days AgoSaved
In-Office or Remote
New York, NY
Entry level
Entry level
Big Data • Information Technology • Software • Database
As a Technical Support Engineer, you'll provide first line support to users, troubleshoot issues, guide product usage, and enhance documentation.
Top Skills: Ci/Cd PipelinesCloud EnvironmentsDockerGrafanaLinux/Unix SystemsPrometheusSQL
Reposted 12 Days AgoSaved
Remote
New York, NY
Entry level
Entry level
Other
As a Technical Support representative, you will troubleshoot and resolve customer issues with Mashgin's products while providing exceptional service.
Top Skills: It HelpdeskServicenow
Reposted 13 Days AgoSaved
Remote
New York, NY
72K-83K Annually
Entry level
72K-83K Annually
Entry level
Retail • Analytics
The Technical Support Analyst investigates and resolves customer issues related to robotic and software systems, leveraging automation, scripting, and collaboration with internal teams to improve operational efficiency and issue resolution processes.
Top Skills: Ai ToolsBashJira Service ManagementPythonSQL
Reposted 13 Days AgoSaved
In-Office or Remote
New York, NY
Entry level
Entry level
Marketing Tech • Chemical
The Technical Support Specialist provides technical support and recommendations, liaises with suppliers, collaborates with Sales & Marketing, and contributes to organizational learning and documentation.
Top Skills: ChemistryEngineering
Reposted YesterdaySaved
Hybrid
New York, NY
79K-79K Annually
Entry level
79K-79K Annually
Entry level
Cloud • Design • Generative AI
The Technical Product Support Specialist interacts with users to provide app-specific support, troubleshoot issues, and collaborate with engineering and product teams while fostering user success with the Bubble platform.
Top Skills: BubbleInternet-Based ApplicationsNo-Code Tools
Reposted 22 Days AgoSaved
Remote
New York, NY
Entry level
Entry level
Artificial Intelligence • Edtech • Information Technology • Cybersecurity
The Technical Support Engineer resolves customer support tickets, diagnoses technical issues related to email delivery, onboarding, and integrations, and escalates bugs while documenting solutions.
Top Skills: AWSBashDkimDmarcGoogle WorkspaceHubspotJavaScriptJIRALinearMicrosoft 365PythonSmtpSpfSQLZoom
25 Days AgoSaved
Remote
New York, NY
90K-120K Annually
Entry level
90K-120K Annually
Entry level
Cloud • Software • Database
The Technical Support Engineer will provide exceptional customer support for YugabyteDB, diagnose issues, document findings, and collaborate with engineering. The role requires bilingual skills, technical background, familiarity with Linux, and a proactive approach to problem-solving, especially during weekends.
Top Skills: LinuxPostgresYugabytedb
Reposted 15 Days AgoSaved
In-Office or Remote
New York, NY
80K-150K Annually
Entry level
80K-150K Annually
Entry level
Hardware • Information Technology
The Technical Support Engineer will aid top customers by debugging issues, providing architecture guidance, handling incidents, and creating documentation. Strong technical and customer-facing skills are necessary.
Top Skills: APIsDatabasesHTTPTypescript
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