Top Entry Level Tech Support Jobs in NYC, NY

17 Days AgoSaved
Remote or Hybrid
New York, NY
74K-92K Annually
Entry level
74K-92K Annually
Entry level
Artificial Intelligence • Cloud • Information Technology • Security • Software • Cybersecurity • Data Privacy
As a Technical Support Engineer, you'll assist customers by answering queries, resolving issues, collaborating with engineering, and enhancing support processes while ensuring customer satisfaction.
Top Skills: GitIntercomJIRASlack
YesterdaySaved
In-Office or Remote
New York, NY
Entry level
Entry level
Big Data • Information Technology • Software • Database
As a Technical Support Engineer, you'll provide first line support to users, troubleshoot issues, guide product usage, and enhance documentation.
Top Skills: Ci/Cd PipelinesCloud EnvironmentsDockerGrafanaLinux/Unix SystemsPrometheusSQL
Reposted 6 Days AgoSaved
In-Office
New York, NY
70K-90K Annually
Entry level
70K-90K Annually
Entry level
Artificial Intelligence • Machine Learning • Software
The Technical Support Engineer manages customer queries, maintains relationships, and assists with Luminance’s AI technology, ensuring seamless support.
Top Skills: Analytical SoftwareCustomer SupportTicketing Systems
15 Hours AgoSaved
Remote
New York, NY
19-19 Hourly
Entry level
19-19 Hourly
Entry level
Healthtech
Support specialists will assist physicians, nurses, and administrators with application management, education, troubleshooting, and schedule management, primarily through phone and online communications.
Top Skills: Account ManagementApplicationsHealth ItMobile And Web InterfaceTroubleshooting
2 Days AgoSaved
Remote
New York, NY
Entry level
Entry level
Artificial Intelligence • Edtech • Information Technology • Cybersecurity
The Technical Support Engineer resolves customer support tickets, diagnoses technical issues related to email delivery, onboarding, and integrations, and escalates bugs while documenting solutions.
Top Skills: AWSBashDkimDmarcGoogle WorkspaceHubspotJavaScriptJIRALinearMicrosoft 365PythonSmtpSpfSQLZoom
Reposted 22 Days AgoSaved
In-Office
New York, NY
Entry level
Entry level
Information Technology • Financial Services
Seek motivated individuals for a full-time role in technical support within a dynamic financial technology environment, emphasizing customer service and communication skills.
Top Skills: ExcelPowerPointWord
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15 Days AgoSaved
Remote
New York, NY
Entry level
Entry level
Healthtech • Software
The Technical Support Specialist will provide first-line technical support for internal teams and external users, triaging issues and resolving common problems while routing requests to relevant teams.
Top Skills: AsanaJIRATicketing SystemsZendesk
Reposted 16 Days AgoSaved
Remote
New York, NY
Entry level
Entry level
Other
As a Technical Support representative, you will troubleshoot and resolve customer issues with Mashgin's products while providing exceptional service.
Top Skills: It HelpdeskServicenow
18 Days AgoSaved
In-Office or Remote
New York, NY
Entry level
Entry level
Marketing Tech • Chemical
The Technical Support Specialist provides technical support and recommendations, liaises with suppliers, collaborates with Sales & Marketing, and contributes to organizational learning and documentation.
Top Skills: ChemistryEngineering
Reposted 18 Days AgoSaved
Remote
New York, NY
72K-83K Annually
Entry level
72K-83K Annually
Entry level
Retail • Analytics
The Technical Support Analyst investigates and resolves customer issues related to robotic and software systems, leveraging automation, scripting, and collaboration with internal teams to improve operational efficiency and issue resolution processes.
Top Skills: Ai ToolsBashJira Service ManagementPythonSQL
Reposted 6 Days AgoSaved
Hybrid
New York, NY
79K-79K Annually
Entry level
79K-79K Annually
Entry level
Cloud • Design • Generative AI
The Technical Product Support Specialist interacts with users to provide app-specific support, troubleshoot issues, and collaborate with engineering and product teams while fostering user success with the Bubble platform.
Top Skills: BubbleInternet-Based ApplicationsNo-Code Tools
21 Days AgoSaved
Remote or Hybrid
New York, NY
20-26 Hourly
Entry level
20-26 Hourly
Entry level
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
As a Technical Support Specialist, you'll assist customers with ServiceTitan software, resolve accounting workflow issues, and provide expert guidance on financial modules to enhance customer experience.
Top Skills: Google SheetsExcelQuickbooksSage IntacctServicetitan
Reposted 9 Days AgoSaved
In-Office or Remote
New York, NY
Entry level
Entry level
Edtech
The Technical Customer Support Associate provides support for Cengage digital solutions, troubleshooting issues and maintaining customer interactions using a ticketing system.
Top Skills: Apple Operating SystemsMajor BrowsersMicrosoft Operating SystemsMobile DevicesOffice Suite
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