Top Technical Account Manager Jobs in NYC, NY

The Manager of Technical Account Management will lead a team of TAMs, ensuring exceptional support while driving customer success through data-driven decisions and process optimization.

The Senior Technical Account Manager will manage customer onboarding, advocate for their needs, and enhance product adoption and satisfaction, driving long-term success.

The Technical Account Manager at Variance will ensure enterprise clients maximize platform value through technical guidance, troubleshooting, and collaboration post-deployment.

Lead post-sales technical engagements for enterprise customers, provide production technical advisory, drive workload consumption and optimization, collaborate with product/engineering, enable security/DR/observability best practices, use AI to scale playbooks, and partner with account teams to drive commercial growth and on-site customer success.

The Staff Technical Account Manager will lead technical engagements, support quantum solution integration, and build customer relationships. Responsibilities include presentations, technical support, and collaboration with internal teams to address customer needs.

The Technical Account Manager will manage customer relationships, lead product demos, troubleshoot issues, and advocate for customer needs, ensuring the effective use of Origin's AI observability platform.

Own post-sale technical relationships for a portfolio of customers: drive adoption, troubleshoot integrations and configuration, monitor customer health, reproduce and escalate bugs, build dashboards and runbooks, collaborate on onboarding, and surface product feedback to Product and Engineering.

Provide high-touch technical support and escalation management for enterprise Major accounts; triage and resolve urgent incidents, coordinate cross-functional responses, communicate incidents to senior stakeholders, document root causes, and improve escalation playbooks and support tooling.

Serve as a high-touch technical escalation and inbound support resource for major enterprise customers. Triage and resolve high-severity issues, coordinate cross-functional incident response, maintain deep account context, provide real-time technical support to senior stakeholders, lead incident communications, document root causes and preventative actions, and improve escalation playbooks and support tooling in partnership with Customer Success and Engineering.

The Technical Account Manager will handle the customer journey from onboarding to growth, focusing on integrating and optimizing payment systems, while utilizing AI for process improvement.

The Technical Account Manager ensures partners have a positive experience with WordPress products, handling requests, managing deployments, and liaising with teams for technical support and product feedback.

The Technical Account Manager will lead customer relationships, manage complex integrations, and collaborate cross-functionally to ensure optimal account health and delivery.

As a Technical Account Manager at Magic Patterns, you will support customers with onboarding and technical implementations, collaborate with engineering for product improvements, and facilitate customer success efforts.

The Technical Account Manager will lead customer technical projects, provide architecture guidance, ensure product adoption, and serve as a trusted advisor to enhance customer success and satisfaction.

Serve as primary relationship and operational lead for a portfolio of clients, ensuring retention and satisfaction. Proactively manage account growth and sales cycles, coordinate product deployments and releases, advocate client priorities to internal teams, run incident root-cause reviews, and monitor development work in Jira. Prioritize client experience, follow through on issues, and identify opportunities for expanded revenue.

Manage 5-10 enterprise customers as a technical advisor for platform usage, integrations, and architecture. Translate requirements into product features, drive adoption, coordinate escalations, lead QBRs and integration reviews, and monitor platform health and KPIs.

Own technical success for top-tier customers by acting as their technical point of contact, ensuring platform health, scalability, and performance. Lead handoffs, manage escalations and incidents, provide architecture and optimization recommendations, triage product issues, and translate customer insights into product improvements while coordinating cross-functional teams.

Manage ad operations and trafficking for campaigns, troubleshoot live trackers, support data preparation and client-facing technical support to ensure accurate measurement and campaign setup.

The Senior Technical Account Manager acts as the main contact for key customers, ensuring their success with NiCE products through relationship management, technical support, and proactive engagement.

As a Technical Account Manager, you will guide customers in integrating mathematical optimization technology into software solutions, ensuring efficient utilization and driving business value, while collaborating across teams and conducting workshops and technical discussions.

Serve as a technical subject-matter partner for strategic customers, driving post-sales success through product education, technical assessments, health checks, upgrade coordination, ticket resolution, cross-team collaboration, and maintaining overall account health.

As a Technical Account Manager, you'll support enterprise clients with technical integration for in-person payment systems, troubleshoot issues, and enhance customer engagement.

Serve as a technical advisor driving adoption, value realization, and renewals for Wiz customers. Manage a book of enterprise accounts, guide deployment and operationalization, troubleshoot technical issues, and advocate customer needs to Product and Engineering. Deliver executive communications, QBRs, mentor junior TAMs, and improve TAM processes across GTM teams.

Senior Technical Account Manager serves as single point of contact for enterprise accounts, resolving complex technical issues, driving customer success and retention, coordinating projects and cross-functional resources, conducting service/technology reviews, mentoring peers, and identifying product and process improvements to expand usage and satisfaction.

Manage and advise high-spend global enterprise accounts as a Senior Technical Account Manager. Drive multi-product identity and access strategies, optimize delivery frameworks, mentor peers, lead efficiency programs, support AI tool development, and represent the company with executive stakeholders to ensure operational readiness and customer success.