Top Technical Account Manager Jobs in NYC, NY

Serve as the technical customer-facing expert for the Coast platform: onboard, train, support, and drive expansion by solving customer challenges, identifying product gaps, and enabling renewals.

Serve as the dedicated technical and operational partner for strategic pharmacy customers. Own day-to-day operational success, troubleshoot integrations and claims processing, coordinate cross-functional teams, maintain customer playbooks, lead operational reviews, recommend process improvements, and act as the voice of the customer to Product and Engineering.

Own technical relationships with strategic enterprise customers, driving Observe adoption, optimization, and operational value. Partner with SRE, DevOps, platform, and engineering teams to integrate observability into workflows, improve telemetry quality, reliability, performance, and cost efficiency, and guide architecture decisions. Lead health checks, architecture reviews, technical escalations, change events, and expansion opportunities while providing clear technical communication to practitioners and executives.

Provide advanced technical support for LexisNexis Risk Solutions products: investigate, reproduce, and resolve complex customer issues using log and database analysis; manage cases end-to-end, escalate defects, validate fixes, and collaborate with Level 3 and product teams to improve support processes and product quality.

Serve as a senior security technical advisor for strategic enterprise customers, driving adoption and optimization of Fastly Security products. Build deep cross-functional relationships, resolve complex security issues, deliver tailored workshops and enablement, advocate customer needs internally, and mentor junior TAMs while improving processes, automation, and documentation to scale the Security TAM function.

As a Technical Account Manager at Supper, you'll help customers onboard, manage relationships, and advocate for their needs while collaborating with internal teams.

Serve as primary technical contact for NYC trading clients, lead technical reviews and onboarding, troubleshoot connectivity, data feeds, and execution workflows, advise on execution models and scaling low-latency infrastructure, and relay customer needs to influence product roadmap.

The Technical Account Manager will onboard clients onto LiveRamp's ad tech solutions, manage client relationships, and provide technical support to optimize data integration and usage.

Manage relationships with SME customers post-sale to ensure satisfaction, drive renewals and upsells, oversee deployment of services, perform technical checkups, collect customer feedback for product teams, and coordinate with Support and Pre-Sales. Success measured by renewal and upsell rates and customer satisfaction.

Serve as a trusted technical advisor for enterprise accounts, aligning IT strategy with business outcomes. Lead executive engagements, architecture reviews, risk mitigation, adoption programs, and technical sales support to drive revenue, cloud modernization, cybersecurity, AI, data, and infrastructure initiatives.

Serve as primary technical contact for customers, provide hands-on guidance for integration and deployment, write scripts for diagnostics/automation, troubleshoot issues, lead technical deep-dives, collaborate with product and engineering, and build long-term customer relationships to maximize platform value.

The Technical Account Manager oversees customer relationships by advocating for their needs, providing project leadership, and collaborating with teams. Responsibilities include managing technical issues, providing updates on service projects, and sharing best practices.

Serve as the primary technical advisor for government accounts post-sale: lead onboarding, design and integration, execute technical account plans, deliver training, monitor usage/health, drive adoption and advocate customer needs to Product and Engineering.

Serve as the technical advisor for enterprise APAC customers, supporting onboarding, troubleshooting, escalations, training, configuration, optimization, and release enablement. Manage support cases, guide customers toward operational maturity, and translate complex product capabilities into business value. Collaborate with Product, Engineering, Support, and Customer Success teams while providing customer feedback to influence the product roadmap.

Serve as the technical advisor for enterprise customers, guiding onboarding, deployment, configuration, troubleshooting, escalations, training, feature adoption, and operational maturity. Partner with Product, Engineering, Support, and Customer Success teams to resolve issues, communicate releases, optimize customer environments, and provide feedback influencing the product roadmap.

Serve as the technical and product SME for Mortgage clients across pre-sales, onboarding, integrations (POS/LOS), and post-sale account management. Run design sessions, configure integrations, drive adoption, maintain docs and APIs, gather customer insights, and collaborate with Sales, Engineering, and Product to deliver measurable value.

Own post-sales relationships with enterprise clients: manage onboarding, integrations, and implementations; coordinate stakeholders across Sales, Engineering, and Product; travel monthly to customers; capture product feedback and maintain API documentation to drive adoption and product improvements.

The Technical Account Manager serves as a technical advisor embedded within a flagship enterprise account, focusing on solution architecture and customer-side technical advisory, collaborating closely with customer teams to ensure seamless integration and support for NX1's platform.

Serve as trusted technical advisor for MDR clients: lead onboarding and deployment of EDR/MDR (Sophos, Microsoft 365, Google Workspace), manage client relationships and QBRs, drive TAM processes, mentor future TAMs, coordinate cross-functional handoffs, provide pre-sales technical support, and build onboarding documentation and playbooks.

Lead technical onboarding for new customers, manage integrations and troubleshooting, translate technical requirements into value-driven artifacts and plans, drive product adoption, engage technical and executive stakeholders, and advocate customer needs into the product roadmap.

Serve as the client-facing technical account manager for e-commerce brands: translate A/B test and attribution results into business strategy, own reporting and EBRs, advise on performance optimization, educate on attribution and analytics, and partner with Product/Engineering/Data Science to influence roadmap.

Own onboarding, technical implementation, and ongoing success for advertising demand partners. Manage SSP, DSP, exchange, and programmatic integrations; troubleshoot delivery and performance issues; monitor revenue and build KPI dashboards; identify optimization opportunities; support forecasting and business planning; and collaborate with Sales, Ad Operations, Product, Engineering, and Project Management to scale processes and partnerships.

Serve as the primary technical and operational customer contact for SewerAI's PIONEER and AutoCode platforms. Triage and resolve lower-level technical issues, document interactions in Pylon, provide workflow and onboarding guidance, support ProServe projects, represent the company at trade shows, and collaborate cross-functionally to drive adoption, satisfaction, and retention.

Own long-term technical relationships for strategic accounts, drive architecture reviews and adoption, coordinate LiveKit teams for implementations and escalations, lead executive reviews and on-site launches, identify expansion signals, and develop TAM playbooks to scale account engagement.

Own long-term technical relationships for strategic accounts, drive architecture reviews, deepen product adoption, coordinate internal teams, lead executive reviews and on-site launches, surface product feedback, and build TAM playbooks.