Top Technical Account Manager Jobs in NYC, NY

Own onboarding, adoption, retention, and expansion for mid-market customers. Provide technical guidance, manage onboarding projects, troubleshoot escalations, collaborate cross-functionally, and surface product feedback to drive platform improvement.

The Senior Regional Sales Manager will manage strategic client relationships in life sciences, driving account growth and ensuring customer satisfaction through tailored solutions.

Own post-sales technical relationships for key customers: lead onboarding, data indexing, detection onboarding/tuning, troubleshoot log pipelines/cloud integrations, drive adoption, escalate product issues, build custom AI skills, and travel to customer sites (~25%).

The Technical Account Manager acts as a technical advisor for key customers in paper and pulp, ensuring effective product implementation and optimization.

Manage a portfolio of MSP clients as primary technical contact: run TBRs/QBRs, produce action plans, create quotes and scopes, coordinate internal teams, surface risks, and assist the CTO with standards and account planning.

Serve as primary technical liaison for enterprise customers, delivering best-practice recommendations, onboarding, upgrades, training, escalations, and cross-functional coordination to ensure successful adoption and retention of Ping Identity solutions.

The Senior Regional Technical Account Manager manages client onboarding, offers technical guidance, oversees service delivery, incident management, and supports sales efforts while coordinating with global teams.

Serve as the technical account lead for Relativity customers: develop account plans, drive technical success plans, resolve critical incidents, partner cross-functionally to improve product experience, and advise customers on best practices. Maintain SME-level Relativity knowledge, contribute to KCS processes, and support capacity planning and service quality.

Provides technical account management for public-sector customers adopting and operationalizing the Wiz cloud-security platform. Serves as a trusted technical advisor, guides federal cloud deployments, resolves complex architectural and operational challenges, develops measurable success plans, and translates cybersecurity mandates into deployment strategies. The role supports FedRAMP, ATO, continuous monitoring, and government-specific requirements while coordinating with Product, Engineering, Sales, and Support. It also mentors TAMs and advocates for public-sector platform enhancements.

Own the technical success of reseller and partnership accounts. Coordinate partner, customer, and internal teams; manage scopes, timelines, risks, and ownership; advise on integrations and support workflows; create enablement materials; lead status calls; and identify recurring issues for scalable process improvements.

Own enterprise customer relationships from proof of concept through conversion, renewal, and expansion. Lead technical evaluations, commercial processes, account growth, customer business reviews, issue triage, and renewal forecasting. Translate customer requirements into product priorities while partnering directly with Engineering and Product. This first dedicated Technical Account Manager will also develop the company’s post-sales playbook.

Manage B2B publisher accounts across North America, analyzing revenue, supply, demand, and display performance to recommend yield and monetization optimizations. Configure display solutions, resolve delivery and margin issues, provide performance and pricing insights, oversee reporting and billing cycles, and maintain publisher relationships. Collaborate with Ad Tech and BI teams to improve tools, dashboards, and optimization efforts.

Lead Principal Technical Account Manager owns post-sale technical relationships for top agency and political clients, leads a small TAM team, advises on measurement and attribution, consults on integrations (CDPs, data clean rooms, identity), scopes engineering and AI/agentic solutions, and drives project prioritization and cross-functional collaboration to support adoption and revenue.

Lead technical account management for enterprise customers: coordinate cross-functional technical projects, manage timelines and deliverables, liaise between GTM, Solutions Engineering, Product and Support, drive onboarding to adoption, maintain project documentation, and provide architectural and operational guidance to maximize customer value.

Serve as primary technical account contact for enterprise contact center customers, ensuring successful implementation, issue resolution, product adoption, and expansion. Troubleshoot complex technical problems, liaise across support, services, product and engineering, deliver customized presentations, own escalations, and drive business cases to improve customer outcomes. Occasional travel to customer sites (up to 25%).

Senior Technical Account Manager serves as single point of contact for enterprise accounts, resolving complex technical issues, driving customer success and retention, coordinating projects and cross-functional resources, conducting service/technology reviews, mentoring peers, and identifying product and process improvements to expand usage and satisfaction.

As a Technical Account Manager, you will guide customers in integrating mathematical optimization technology into software solutions, ensuring efficient utilization and driving business value, while collaborating across teams and conducting workshops and technical discussions.

Serve as the strategic technical advisor for enterprise SaaS customers after go-live. Manage technical relationships, platform adoption, integrations, scalability, risks, releases, escalations, and optimization. Partner with Customer Success, Engineering, Product, Support, and Implementation teams to resolve issues and drive retention, value realization, and expansion. Lead technical reviews, workshops, Executive Business Reviews, documentation, and process improvements. The role requires approximately 30–40% travel across Europe and North America.

Own technical execution of attention measurement for complex client accounts: campaign setup, tag implementation and live-tracker debugging, QA, data exploration in Excel/Looker/SQL, partner integrations, client-facing technical guidance, and cross-functional process automation.

Serve as primary technical advisor for premium OCI customers: onboard, troubleshoot infrastructure and networking, manage critical incidents, provide architecture guidance, run proactive health reviews, recommend optimizations, and coordinate cross-functional teams to improve uptime and retention.

Own technical success for an enterprise account portfolio: drive onboarding, support, enablement, and escalations; collaborate with Account, Product, and Engineering teams; communicate product gaps; document implementations; enable customers on best practices; participate in on-call pager rotation; and help shape the Technical Account Management function.

The Technical Account Manager leads customer engagements, ensures platform implementation, and maintains relationships with enterprise clients to drive product adoption and satisfaction.

The Technical Account Manager will manage post-sales technical relationships, guide customers through onboarding and integrations, and drive their success using the AI platform.

Serve as the primary technical contact for agency, DSP, and buyer accounts; manage onboarding and integrations for programmatic deals; troubleshoot performance and discrepancies; provide optimization recommendations; support pre-sale technical discussions and upsell opportunities; maintain technical playbooks and collaborate with ad ops, product, and sales teams.

Serve as the primary technical partner for Tier 1 CTV publishers: monitor, troubleshoot, and optimize integrations; provide technical support during client meetings; escalate and resolve complex issues; collaborate with product to submit and prioritize feature requests; drive adoption and revenue through technical solutions and performance optimization.