Top Senior IT Jobs in NYC, NY

Provides advanced remote and onsite IT support for client hardware, software, networks, servers, cloud platforms, security, backups, and communications systems. Troubleshoots complex issues, manages tickets, collaborates with vendors and internal teams, documents solutions, mentors junior staff, supports network cutovers and hardware refreshes, and participates in after-hours on-call rotations. The role requires regional travel, strong customer communication, and expertise in managed service provider environments.

Lead IT support across Gymshark’s retail and corporate environments, serving as the escalation point for complex incidents. Support POS, payment devices, networks, endpoints, connectivity, and store infrastructure; coordinate with vendors and managed service providers; improve service delivery and documentation; and support store openings, technology deployments, and business-critical projects.

Provides hands-on IT support for employees, including onboarding, offboarding, hardware provisioning, account administration, troubleshooting, endpoint management, and security hygiene. Administers Google Workspace, JumpCloud, and Google MDM; maintains office networks, printers, conference room A/V, and video conferencing systems. Manages tickets, documentation, inventory, vendors, and light automation while independently resolving software and hardware issues.

Serve as Hearth’s primary IT specialist, resolving employee support issues, managing the MacBook fleet, and owning onboarding and offboarding. Maintain SOC 2 readiness through Vanta, strengthen access controls across company systems, document repeatable IT processes, and automate routine support tasks. The role is primarily onsite in NYC and may expand into office management responsibilities.

Leads enterprise IT operations supporting cloud infrastructure, applications, identity services, cybersecurity coordination, change governance, and end-user support. Oversees Azure modernization, ServiceNow and Microsoft 365 operations, production releases, compliance activities, incident response, vendors, contractors, and cross-functional technical teams. Provides strategic guidance on modernization, service transformation, operational readiness, and technology investments supporting federal programs and mission operations.

Own day-to-day IT operations for a global remote workforce, including end-user support, device and access management, onboarding and offboarding, internal systems administration, security controls, compliance audits, process automation, vendor management, and asset tracking. The role partners with Compliance, Engineering, DevOps, and HR to maintain reliable, secure, and efficient IT infrastructure while supporting growth and regulated-industry requirements.

Own day-to-day IT operations for a distributed team, including Tier 1–3 support, onboarding and offboarding, IAM, device lifecycle management, endpoint security, patching, and SaaS administration. Administer Intune, Microsoft Defender, Microsoft 365, Google Workspace, and Atera across Windows and macOS environments. Partner with the CISO on access security, enforce least privilege, maintain documentation, manage equipment logistics, and improve scalable IT processes.

Provide Tier 2/3 technical support for distributed employees across macOS and Windows endpoints, identity and access platforms, collaboration tools, and office technology. Own complex incidents through root-cause resolution, manage endpoint configurations and compliance, improve ITSM workflows and documentation, support onboarding and device lifecycles, and collaborate with Security and IT Engineering. The role also includes mentoring junior analysts and occasional travel to company offices for deployments and events.

Own IT operations and employee experience for a remote workforce. Support users, administer Google Workspace, Okta, and Apple device management, and optimize AI-powered ticketing, automation, self-service, and documentation. Analyze ticket trends to resolve root causes, manage onboarding and offboarding, maintain asset inventory, support security and compliance audits, deliver training and communications, and partner with teams to improve workflows and scale IT operations.

Leads enterprise business systems, internal IT, data foundations, integrations, workplace technology, security controls, and disaster recovery. Owns application roadmaps, Salesforce and ERP ecosystems, SaaS vendors, data governance, automation, employee onboarding and support, access management, compliance evidence, and continuity planning. Manages the business systems and IT team, budgets, vendors, and cross-functional interfaces with product engineering.

Provides third-tier remote and local IT and audiovisual support for conference rooms and offices. Configures, installs, maintains, and upgrades AV and IT hardware and software; administers operating system security, backups, recovery procedures, and infrastructure support. Resolves complex issues, maintains documentation, trains users and junior staff, supports service-level standards, and participates in regional and global projects, occasionally leading small initiatives.

Provide onsite and remote IT support, troubleshooting hardware, software, network, AV, and access issues. Manage ticketing, endpoint systems, user accounts, onboarding equipment, conference room technology, documentation, and IT process improvements. Collaborate with Workplace Services, People, and IT teams while using AI tools and scripting to automate tasks and resolve issues efficiently.

Provide hands-on IT support for a distributed workforce, managing endpoint devices, identity and access, SaaS platforms, onboarding and offboarding. Troubleshoot complex macOS, iOS, authentication, connectivity, browser, and application issues; administer MDM, Okta, Google Workspace, Slack, and Zoom. Build automations, maintain inventories and access reviews, improve workflows, document runbooks, and coordinate technical changes across IT, Security, People, and business teams.

Leads analysts and software engineers supporting Clinical and Provider applications. Oversees application support operations, incident management, lifecycle maintenance, system performance, availability, vendor relationships, and SLA management. Partners with clinical, provider, operations, product engineering, infrastructure, and business stakeholders to prioritize work, improve workflows, and enhance provider and patient experiences. Manages hybrid onshore and offshore teams while fostering performance, accountability, and continuous improvement.

Leads IT operations across infrastructure, cloud services, end-user computing, cybersecurity operations, service delivery, and vendors. Ensures secure, reliable, scalable technology services; establishes continuity, disaster recovery, incident response, and ITIL-based service management; manages investments and operational metrics; and develops high-performing cross-functional IT teams supporting clinical, research, educational, and administrative objectives.

Build and manage IT operations for a growing multi-office company. Provide employee help desk support, administer accounts and SaaS tools, manage devices and hardware inventory, support office networks and conference rooms, oversee IT vendors, and coordinate onboarding and offboarding. Partner with the Security Platform team on device compliance, access reviews, and security awareness in a SOC 2 and HIPAA environment.

Leads Appen’s IT function, including support, enterprise technology, security governance, automation, vendor management and team development. Owns the IT roadmap, Microsoft 365 and SaaS environment, endpoint and identity controls, SOC 2 and ISO 27001 readiness, technology spend, and AI-enabled process improvement. Partners with executives, Engineering and Product to improve service delivery, eliminate manual work, manage risk and build a scalable, high-performing IT organization.

Provides second-line remote IT support for client end users, resolving escalated Windows, macOS, Microsoft 365, identity, Intune, application, printing, and collaboration issues. Manages onboarding, offboarding, access changes, endpoint deployment, patching, and security compliance. Works within ticket priorities and service-level objectives, documents solutions, creates knowledge articles, identifies recurring problems, and escalates infrastructure issues with detailed troubleshooting information.

Owns Dorsia’s internal IT roadmap and operations across New York and Miami. Responsibilities include identity and access management, endpoint security, compliance readiness, automation, systems integration, office infrastructure, device lifecycle management, SaaS vendors, IT support, incident response, and business continuity. The role combines hands-on technical administration with strategic planning, budgeting, documentation, security awareness, and leadership reporting.

Own day-to-day IT operations, service management, endpoint security, identity and access administration, cloud infrastructure support, vendor and MSP oversight, business-unit technology integrations, and SOC 2 or other audit readiness. The role manages Microsoft 365, Google Workspace, AWS, Azure, endpoint tools, security platforms, device compliance, operational documentation, procurement, and technical evidence across multiple business units.

Owns IT infrastructure, endpoint management, identity and access, security, compliance, vendor relationships, and employee support across corporate and clinical teams. The role designs scalable systems, resolves hardware and software issues, manages provisioning and deprovisioning, develops IT policies and documentation, supports HIPAA and SOC 2 compliance, and maintains disaster recovery and cybersecurity response practices. Periodic travel to regional offices is required.

Build and lead DeployCo’s internal IT function from the ground up. Design and administer identity, endpoint, SaaS, networking, support, asset, and collaboration systems; automate employee lifecycle workflows; partner with Security and Engineering on controls and technical operations; manage vendors, budget, procurement, and hardware logistics; and hire and coach a hands-on IT team.

Provide Tier 1 and Tier 2 IT support, executive assistance, onboarding, SaaS administration, and IT systems management. Configure MDM, SSO, ticketing, and identity systems; automate provisioning and offboarding; support IT security initiatives; manage SaaS spend; and coordinate technology requirements for new office buildouts, including networking, audiovisual, and security equipment.

Leads the internal IT organization’s AI-first transformation, including systems strategy, AI tool deployment, platform uptime, governance, security coordination, helpdesk automation, budgeting, and cross-functional adoption. Owns IT roadmaps, prioritization processes, AI metrics, compliance frameworks, and teams of up to 30 contributors while partnering with security, infrastructure, legal, and other business functions.

Provides advanced onsite and remote end-user IT support across endpoint devices, operating systems, networking, Microsoft 365, collaboration platforms, and enterprise services. Troubleshoots complex issues, supports executives and business-critical teams, manages multiple support channels, performs root cause analysis, documents resolutions, and coordinates escalations. The role also improves ITIL-based processes, supports endpoint lifecycle management, contributes to technology projects, and mentors junior support staff.