Top Senior IT Jobs in NYC, NY

Lead and develop a small AMER IT Services team, manage day-to-day IT operations for the NY site, support remote/unstaffed sites, handle vendor/facilities escalations, partner with global IT, drive process improvements, and own site budget and reporting.

Lead and execute remote technical implementations for dental practices from signing through go-live. Configure PMS integrations, set up remote access and network configurations, manage AWS-hosted Windows VMs/ETL, handle support volume, liaise with MSPs, and improve onboarding processes and automation while partnering with cross-functional teams.

Manage and secure company systems, handle user access, integrations, automation, oversee security compliance, and provide technical support.

Build and lead DESRI's internal IT function: define IT strategy and governance, manage infrastructure and enterprise applications (Microsoft 365, HRIS), lead cybersecurity and compliance, oversee vendor and budget management, establish service delivery and Help Desk, and scale a global IT team to support distributed operations and remote employees.

Build and run end-to-end IT for a high-growth healthtech: identity and device management, MDM, SaaS admin, hardware and office IT, endpoint security and compliance (SOC 2/HIPAA), vendor and budget ownership, automation of toil, and white-glove user support.

Lead and improve IT support functions across ASCAP, managing Support Technicians, incident escalation, SLAs/KPIs, process and service integration, vendor relationships, documentation, and coaching to deliver high-quality conferencing/AV and IT services. Drive optimization, reporting, and roadmap development aligned with business needs.

Lead all IT operations for a scaling startup: employee onboarding, device provisioning, SaaS administration, endpoint security, IAM, office network and AV build-out, vendor evaluation, inventory and lifecycle management, and IT process and ticketing improvements.

The IT Manager for Vita Coco will enhance employee experience, optimize modern work practices, and drive efficiency in MSP operations while overseeing help desk support and onboarding processes.

Lead delivery of end-user technology services; support PCs, laptops, conferencing, mobile and voice systems; troubleshoot and remediate complex issues; automate operational tasks with scripting; manage incidents and root cause analysis; run technology projects, vendor coordination, training, documentation, and provide rotational on-call and travel support.

Lead and own end-to-end IT operations, including onboarding/offboarding, device provisioning, Tier 2 support, service desk management, endpoint security (CrowdStrike, Kandji/IRU), and Okta identity management. Improve runbooks, mentor the IT team, collaborate with Security and Engineering, and ensure operational excellence and compliance across a global workforce with regular NYC presence.

Lead IT operations, enterprise applications, and infrastructure. Manage Google Workspace, Microsoft 365, HubSpot, Hootsuite, cloud environments (AWS/Azure/GCP), device lifecycle, monitoring, backup and disaster recovery. Oversee IT support, onboarding, incident response, vendor relationships, and IT team development while collaborating with business leaders to ensure reliable, scalable technology and service delivery.

Provide hands-on in-person and remote IT support for executive leadership and global staff, manage office IT infrastructure (network, firewalls, VPN, Wi‑Fi, Zoom Rooms, A/V), administer MDM (JAMF, Intune) and endpoint security, support Google Workspace/Slack/Zoom, maintain assets, documentation, onboarding/offboarding, and participate in infrastructure projects.

Manage and improve cloud-based SaaS IT environment, administer M365 and identity systems, operate and tune security platforms (Arctic Wolf, Zscaler, Okta, Mimecast), monitor alerts and lead incident response, oversee helpdesk (Freshservice), manage vendors, enable users through training and documentation, and apply AI and automation to streamline IT operations.

Serve as first-line IT support for hardware, software, networking, and enterprise applications. Triage and resolve support tickets, manage onboarding/offboarding, administer Okta and endpoint management (Intune, Jamf), maintain device health and access controls, collaborate with Security and Engineering, document processes, and improve support workflows to ensure a secure, compliant, and user-friendly hybrid work environment.

Lead IT strategy, operations, and cybersecurity across multiple offices and remote teams. Manage infrastructure, cloud and endpoint systems, ServiceNow help desk, vendor relationships, and IT budget. Drive AI, automation, and data-driven initiatives, perform risk assessments, maintain disaster recovery and compliance (PCI), and oversee tech deployments and support for client projects.

Lead the end-to-end internal IT function, covering identity and access management, endpoint/device management, AI platform and SaaS administration, security/compliance support, office infrastructure, automation, and a 4–5 person IT team. Partner with Security, HR, Finance, and Engineering on audits, incident response, and tooling rollouts while driving strategy and hands-on execution.

Provide global day-to-day IT support, maintain and secure systems and enterprise applications, lead projects (cloud migrations, upgrades, integrations), manage vendors and IT assets, monitor system health and compliance, produce documentation and reports, support change management and user adoption, and ensure SLA-driven service delivery for IFAC and partner organizations.

Lead and operate Vynca's IT function for a fully remote, HIPAA-regulated healthcare organization. Manage a distributed IT team, own day-to-day operations (hardware lifecycle, provisioning, identity and access), enforce security and compliance (HIPAA, SOC 2), administer MDM/SSO/endpoint tools, support audits, and drive operational improvements while mentoring staff.

Remote IT Manager responsible for analyzing, upgrading, and administering IT systems (networks, servers, email, backups), evaluating vendors and technologies, managing projects, tracking inventory, training staff, and providing technical support to improve operational efficiency.

Lead and manage Level 1-3 Service Desk analysts supporting external clients, oversee daily operations, escalations, SLAs, and reporting. Improve service management, automation, and first-call resolution; partner with Engineering and Incident/Problem/Change Management to resolve production issues. Provide hands-on technical leadership across Splunk, Datadog, MuleSoft, SQL, and ServiceNow while managing client communications and operational metrics.

Hands-on senior IT systems administrator responsible for administering Google Workspace and Microsoft 365 environments, endpoint and MDM support across ChromeOS/Windows/macOS, SaaS administration, help desk support, and executing compliance controls (CMMC/NIST800-171/ISO27001/SOC2). Uses AI tools to automate IT workflows, supports engineering teams' toolchains, and assists in audit readiness and evidence collection.

Lead and manage a remote US IT support team to deliver high-quality technical support. Oversee daily operations, SLAs, ticket triage, knowledge base, training, metrics reporting, and escalation for complex issues while coordinating cross-functional initiatives and adopting industry best practices to improve customer satisfaction.

First IT hire responsible for end-to-end IT: systems administration (Rippling, Google Workspace, SSO), device lifecycle, help desk, vendor and license management, security operations (endpoint protection, phishing simulations, awareness training), and establishing HIPAA compliance and documentation.