Top Senior Operations Jobs in NYC, NY

The Senior Specialist, Ops Enablement & Automation will enhance operational efficiency at Taskrabbit, focusing on automation and process optimization within teams. Responsibilities include analyzing workflows, implementing solutions, and collaborating with cross-functional teams to improve productivity and service delivery.

The Senior Director of Central Operations will lead the transformation of operations, focusing on AI and automation, build a high-performing team, drive operational excellence, manage KPI frameworks, and oversee tools and learning initiatives.

The Director of GTM Finance and Operations will oversee revenue strategy, lead a team, optimize systems, and enhance efficiency across the company's operations.

Lead and scale the US Digital Assets Operations team, owning settlement execution, reconciliation (on-chain and fiat), liquidity and wallet management, controls, and cross-functional coordination with Product, Engineering, Trading, Risk, Compliance, Treasury, and Finance to build resilient, automated, and compliant institutional-grade crypto operations.

Lead analytics and sales operations for international acceptance: analyze sales performance, support semi-annual sales planning and incentives, improve CRM data quality and reporting, build standardized scorecards and MBRs, and partner cross-functionally to optimize sales processes and execution.

Lead Capital One Travel's servicing organization by defining strategy, optimizing operations and workforce design, improving customer experience, integrating AI/data-driven automation, partnering with product/engineering, and developing a high-performing, distributed servicing organization.

Work as a cross-functional strategy and operations partner aligned to a department (Marketing, Sales, CX, etc.). Design and launch growth experiments, build AI-powered workflows to scale teams, diagnose and fix operational gaps, run end-to-end projects, and create analytical infrastructure for experiments and performance reporting to inform strategic decisions.

Lead process management and workforce operations for contact center workforce. Manage teams, design process improvements, oversee short-term planning, scheduling, network health, data and systems modernization, and partner cross-functionally to deliver operational results.

The Enterprise Revenue Operations Manager will enhance revenue growth by coordinating sales, marketing, and operations activities, managing CRM systems, and leading cross-functional projects while preparing support materials for sales initiatives.

The Head of Revenue Strategy will manage operations and readiness, optimize commercial teams, lead cross-functional initiatives, and design a tech stack for revenue operations.

Lead global Sales Operations and Global Business Partners, managing managers and senior ICs. Own forecasting, cadences, policies, CRM and sales tech stack, and operational governance. Partner with regional sales leaders on territory planning, performance tracking, and process standardization to identify risks and drive initiatives that optimize regional results.

Own and build GlossGeniuss end-to-end fraud program: design AI-powered detection and monitoring workflows, define response protocols, manage chargebacks and disputes, shape fraud tooling roadmaps, create SOPs, and partner cross-functionally to reduce fraud losses while preserving customer experience.

Support sales leadership by translating strategy into execution: define KPIs, build dashboards, analyze data for forecasting, resource allocation, incentive design, policy and process optimization, and cross-functional program implementation to drive growth and efficiency.

Lead operational planning and reporting for Applied Data & Insights; codify operating model, prioritize and resource cross-functional projects, partner with Finance, People, TPMs, and product teams, govern vendor/tooling decisions, and standardize practices across analytics, data science, and platform teams.

The Revenue Operations Lead will architect and operate Alchemy's revenue engine, managing pipeline generation, forecasting, and performance tracking across Sales, Marketing, and Customer Success.

The Manager of Proposal Support Operations leads a remote team overseeing proposal execution, team development, and process improvement to ensure high-quality proposal submissions that align with business goals.

As an IT Operations Specialist III, you'll be responsible for providing technical support, managing user lifecycle processes, coordinating endpoint procurement, and improving IT service quality across platforms. You'll also document procedures and support IT projects.

Lead strategy and execution for Notion's Partner programs: build revenue and capacity models, run planning cadences, define systems and reporting, optimize partner processes, design incentives and tiering, and partner cross-functionally to scale ARR growth and improve partner experience.

Drive enterprise growth by diagnosing high-leverage opportunities, owning end-to-end initiatives, and building repeatable systems, playbooks, and automation. Join a Client Strategy, Client Implementations, or Compliance team to scale integrations, deepen client relationships, or turn compliance into a competitive advantage.

The Senior Product Operations Manager will oversee the product operating system, manage launch motions, and partner feedback loops, while enhancing operational efficiency across teams and initiatives.

The role involves leading strategy and operations for Channels and Alliances at Datadog, driving growth through data-driven decision-making and process improvements, while collaborating with multiple teams and managing subordinates.

Lead and scale product operations to ensure launch readiness, mature systems of record, embed AI/automation into workflows, build cross-functional programs, and deliver data-driven dashboards and KPIs to improve efficiency and reduce escalations across Product, Support, and Engineering.

The Operations Lead will optimize financial outcomes, translate operational needs into product requirements, drive new initiatives, develop scalable processes, and analyze operational data to define strategy in a high-growth environment.

Lead the Revenue Operations strategy, systems, and automation for Sales, CS, and Marketing to scale business efficiently. Collaborate across departments to enhance forecasting, data integrity, and enablement infrastructure while ensuring trust in operations.

Partner with GTM and Managed Growth leaders to translate strategy into execution by building operating cadences, driving cross-functional alignment across Sales, Marketing, Product and Data, coordinating launches and integrations, and owning the Managed Voice of Customer to inform product and GTM priorities.