Top Senior Customer Success Jobs in NYC, NY

As a Senior Customer Success Manager, you will be the main point of contact for customers, drive product adoption, and manage relationships to retain SaaS revenue while collaborating with internal teams.

The Sales & Customer Success Enablement Manager will design and implement training programs for Sales and Customer Success teams, enhancing performance and customer experiences.

The Senior Client Success Manager will manage strategic client relationships, translate insights into product development, and improve client outcomes through innovative processes.

Manage strategic customer accounts, driving business outcomes and maximizing value. Collaborate cross-functionally to develop customer journey, retention strategies, and product feedback.

The Customer Success Manager will build strong relationships with clients, manage onboarding, drive product adoption, and collaborate across teams to ensure client success with monday.com.

The Enterprise Customer Success Manager will drive customer adoption and retention, serve as a product expert, and innovate Customer Success initiatives at Notion, focusing on Enterprise accounts.

The Enterprise Customer Success Manager drives customer satisfaction, retention, and product adoption through relationship-building, project management, and cross-team collaboration.

Lead the Customer Success Management team, ensuring performance, coaching managers, and retaining customers while driving revenue growth. Oversee operations and implement efficient systems for relationship management.

The Senior Customer Success Manager at Atlassian supports customer success through implementation and renewal management, ensuring product utilization and driving business alignment for account growth.

Manage a portfolio of enterprise customers to drive adoption, retention, renewals and expansion. Serve as primary contact, advise on social advertising best practices, liaise with partners and product teams, and build processes and knowledge resources to improve customer outcomes.

As an Enterprise Customer Success Manager, you'll advise key customers on maximizing platform use, drive satisfaction, retention, and manage post-sales activities while collaborating with various internal teams.

As the first Enablement Program Manager in Customer Success, you will create and manage enablement programs, tools, and training to enhance team performance and engagement, focusing on AI adoption and measurable outcomes.

The role involves engaging with major clients to enhance their use of IoT products, ensuring safety and efficiency in operations, and collaborating with internal teams to drive customer success.

The Senior Director of Public Sector Customer Success will lead a team to enhance customer experience, drive product adoption, and improve retention for public sector clients, ensuring alignment with GitLab's strategic objectives.

The Customer Success Manager will manage 50-100 accounts, drive growth, ensure onboarding, engage stakeholders, and identify expansion opportunities.

Lead customer success efforts by advising on research design, driving platform adoption, managing 1-3 Research Advisors, running high-impact projects, supporting retention and expansion, and advocating customer needs to product and engineering.

The Senior Customer Success Team Manager will lead a team of Customer Success Managers, drive retention and growth, and develop processes for improvement while managing executive relationships and KPIs.

Lead the Customer Success team to drive customer retention and growth, manage team performance, and develop strategies to improve customer engagement.

Build and maintain strong client relationships, manage customer onboarding, drive product adoption, and collaborate with internal teams to promote client success.

The Senior Program Manager will lead strategic programs in Customer Success, focusing on operational improvements and enhancing the customer experience through effective management and collaboration with stakeholders.

The Senior Customer Success Manager will drive customer success initiatives, ensuring client satisfaction and retention while fostering strong relationships with users of MongoDB's platform.

The Enterprise Customer Success Manager will drive adoption and satisfaction of legal tech solutions, manage client relationships, and contribute to product evolution, ensuring a high retention rate and client success.

The Senior Customer Success Manager at Toast will manage customer relationships, drive product adoption, and ensure satisfaction across enterprise accounts, while collaborating cross-functionally and improving internal processes.

The Senior Customer Success Quality Analyst will drive quality improvements and compliance in customer interactions, leveraging data analysis and industry best practices to enhance team productivity and customer outcomes.

As a Senior Customer Success Manager, you'll partner with Federal/Military customers to ensure effective onboarding, train clients, set strategies, and measure success while collaborating with professional services and support teams.