Top Senior Customer Success Jobs in NYC, NY

As Director, you'll oversee the Success Acceleration Service, managing service delivery, client experience, and internal team resources while ensuring profitability and growth.

The Director of Customer Success will lead a team, drive customer retention, build strategies for success, and improve client engagement and onboarding processes.

The Vice President, Client Success Team Lead will build and lead client success teams, focusing on maximizing revenue growth through an engaging client experience and collaboration with cross-functional teams.

The Head of School Success will design and implement systems to ensure long-term school engagement, collaborating across departments while leading a growing team.

Manage strategic customer accounts, driving business outcomes and maximizing value. Collaborate cross-functionally to develop customer journey, retention strategies, and product feedback.

The Customer Success Manager will build strong relationships with clients, manage onboarding, drive product adoption, and collaborate across teams to ensure client success with monday.com.

Lead and inspire the customer success team at EliseAI, ensuring exceptional client experiences while managing key accounts and driving strategic initiatives.

The Enterprise Customer Success Manager will guide enterprise clients in maximizing the value of Scrunch's AI search optimization software, ensuring client satisfaction and successful onboarding.

The Enterprise Customer Success Manager will engage with 10-20 enterprise clients, ensuring adoption of Scrunch's AI platform, translating data into strategic recommendations, and guiding clients through onboarding, education, and satisfaction efforts.

Manage customer relationships, deliver exceptional support, drive adoption, advocate for customers, and collaborate with internal teams to optimize customer success initiatives.

Lead a team in delivering customer success initiatives for Adobe Digital Experience Cloud, focusing on adoption and value realization. Develop engagement models and maintain relationships with enterprise customers while driving strategic business outcomes.

The Senior Customer Success Manager oversees key accounts, providing strategic guidance and mentoring to ensure client satisfaction and retention while collaborating across teams to resolve issues.

The Senior Customer Success Manager at FreeWheel oversees key accounts, ensuring client retention and satisfaction while providing guidance on platform features and solutions. This role includes mentoring team members and collaborating across departments to address client challenges and improve performance.

The Senior Client Success Manager will manage strategic client relationships, translate insights into product development, and improve client outcomes through innovative processes.

The Enterprise Customer Success Manager drives customer satisfaction, retention, and product adoption through relationship-building, project management, and cross-team collaboration.

The Senior Customer Success Manager at Posh will manage top organizers, drive community growth, enhance customer engagement, and improve processes through data-driven insights.

The role involves designing scalable systems for Sales and Customer Success, managing projects from start to finish, and integrating various technologies, particularly Gainsight and Salesforce.

The Enterprise Customer Success Manager will drive customer adoption and retention, serve as a product expert, and innovate Customer Success initiatives at Notion, focusing on Enterprise accounts.

As a Customer Success Engineer, you'll drive adoption and satisfaction for enterprise customers using Deepgram's voice AI technology, fostering strong relationships and aligning technical solutions with business objectives.

Manage high-value customer portfolios, ensuring satisfaction and retention. Collaborate with teams, drive product adoption, and identify growth opportunities. Requires 5-7+ years in Customer Success or Account Management.

As a Principal Customer Success Manager, you will manage high-value customer accounts, drive value and adoption, and mentor other CSMs. You will lead initiatives and act as a trusted advisor to ensure long-term success for customers.

The Senior Customer Success Manager will enhance client relationships and drive outcomes using PrecisionLender, managing accounts and ensuring business success.

The Senior Customer Success Team Manager will lead a team of Customer Success Managers, drive retention and growth, and develop processes for improvement while managing executive relationships and KPIs.

Lead the Customer Success team to drive customer retention and growth, manage team performance, and develop strategies to improve customer engagement.

Build and maintain strong client relationships, manage customer onboarding, drive product adoption, and collaborate with internal teams to promote client success.