Top Senior Level Customer Success Jobs in NYC, NY

The Global Head of Customer Success will lead a diverse, global team to enhance customer engagement and drive adoption of Notion products, focusing on goals like churn reduction and growth. Responsibilities include strategy development, customer health monitoring, and advocating for product improvements based on customer feedback.

Lead a team of Customer Success Managers in the healthcare vertical to enhance customer retention, develop strategic plans, and drive measurable business outcomes.

As a Solutions Architect at Coda, you'll design and implement custom solutions for enterprise clients, ensuring alignment with their business needs and driving adoption of Coda's platform.

The Enterprise Customer Success Manager at Memfault will lead efforts to ensure the long-term success of enterprise customers. They will advocate for customers, help define their goals with the platform, and work to maximize retention, adoption, and expansion of Memfault's services. This role involves building relationships, resolving escalations, monitoring customer health, and collaborating with technical teams.

As an Enterprise Account Manager, you will manage client relationships, oversee product adoption, drive growth, and achieve renewal targets while collaborating with internal teams.

The Senior Staff Game Specialist will develop software for procedural generation of 3D environments using real-world data, collaborating closely with AI/ML teams to enhance production processes.

The Senior Customer Advocate will manage customer inquiries on social media, focusing on reputation, engagement, and advocacy while providing support and insights to improve customer experience.