Top Senior Customer Success Jobs in NYC, NY

The Strategic Customer Success Manager will build relationships with key stakeholders, develop tailored success plans, provide guidance on the mParticle platform, collaborate with internal teams, and track customer health metrics.

The Customer Success Manager is responsible for driving customer outcomes across a portfolio, managing relationships and retention, and collaborating across various teams to ensure value realization and maximize customer satisfaction.

As a Customer Success Manager at Attio, you will design and manage retention programs, guide user adoption, and improve customer health while leading strategic initiatives for top accounts.

The Client Success Manager will manage relationships with regional leaders, enhancing the implementation of Sage's products, driving adoption, and ensuring successful outcomes for older adult care systems.

The Senior Principal Customer Success Manager fosters executive-level relationships with customers to drive their digital transformation and SaaS adoption, advising on best practices and proactively addressing risks to achieve business goals.

The Senior Principal Customer Success Manager builds relationships with key stakeholders, guiding customers in their digital transformation and promoting PagerDuty's product adoption while proactively managing risks and ensuring customer satisfaction.

The Director of Customer Success leads enterprise bank and credit union accounts, focusing on customer relationship management, growth, and satisfaction while mentoring a team and collaborating with Product and Engineering.

Manage and develop a team of Onboarding Specialists, shape customer engagement strategies, and use data to monitor account health and retention metrics.

Manage and grow a portfolio of global customer accounts, driving adoption and improving customer performance through strong relationships and strategic guidance.

The Senior Customer Success Manager will act as a strategic partner for fintech clients, guiding them in onboarding, integrating, and maximizing the use of BitGo's digital asset solutions, while ensuring customer satisfaction and engagement through strong relationship management.

As a Customer Success Engineer at Postman, you will solve complex technical problems for customers, design implementable solutions, and create reusable assets that streamline workflows and improve customer value.

The role involves managing enterprise accounts, building client relationships, driving platform adoption, and ensuring customer success in a B2B SaaS environment.

The Enterprise Customer Success Manager drives customer satisfaction, retention, and product adoption through relationship-building, project management, and cross-team collaboration.

As a Customer Success Manager, you'll drive customer retention and growth, ensuring clients maximize value from their social advertising. Responsibilities include managing client relationships, collaborating with teams, providing consultative advice, and contributing to knowledge building within the organization.

The Senior Client Success Manager manages 10+ programmatic campaigns, leading client communications, driving performance, and supporting upsell opportunities while collaborating with Sales, Analytics, and Operations.

The Senior Client Success Manager manages programmatic accounts, overseeing campaign execution, client communications, and performance optimization while fostering client relationships and driving growth opportunities.

The Senior Client Success Manager oversees programmatic advertising campaigns, managing client communication, ensuring campaign execution, and identifying growth opportunities while collaborating with multiple departments.

The Director of Customer Success leads the team managing building performance, ensuring customer success, and optimizing operations in a hardware and software environment. Responsibilities include managing customer success managers, scaling operations, and developing frameworks for customer engagement and performance tracking.

The Customer Success Team Manager will lead a team of CSMs, driving retention and growth targets, creating processes, and maintaining relationships with customers and internal partners.

The Senior Customer Success Team Manager leads a team focused on retention and growth, creating strategies, processes, and relationships to enhance customer success and engagement.

The role involves managing B2B accounts, championing AI integration, driving digital transformation, and fostering client relationships to achieve technical and business goals.

As a Manager of Customer Success, you will lead and develop a team of Customer Success Managers, drive customer satisfaction and retention, and enable growth by identifying opportunities and advocating for customers.

The Senior Customer Success Manager is responsible for strategic onboarding, driving product adoption, and ensuring high-value customer retention and satisfaction in a SaaS environment.

As a Senior Customer Success Manager, you will manage customer relationships, ensure product adoption, drive revenue growth, and collaborate across teams to improve customer success initiatives.

The Customer Success Manager will manage customer relationships, drive retention, enhance engagement, and ensure effective onboarding of PagerDuty solutions post-sale.