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Top Senior Customer Success Jobs in NYC, NY

Reposted 3 Hours AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
146K-195K Annually
Senior level
146K-195K Annually
Senior level
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
As an Enterprise Customer Success Manager, you'll advise key customers on maximizing platform use, drive satisfaction, retention, and manage post-sales activities while collaborating with various internal teams.
Reposted YesterdaySaved
In-Office
New York, NY
100K-165K Annually
Senior level
100K-165K Annually
Senior level
Artificial Intelligence • Digital Media • eCommerce • Marketing Tech • Software • Automation
Manage a portfolio of specialty retail clients to enhance revenue growth and multi-product adoption while fostering executive relationships and using data insights for operational excellence.
Top Skills: AdtechAIAnalyticsEcommerceMartech
2 Days AgoSaved
Remote or Hybrid
New York, NY
72K-160K Annually
Senior level
72K-160K Annually
Senior level
Fintech • Healthtech • HR Tech • Information Technology • Other • Financial Services • Telehealth
The Client Success Director manages enterprise client relationships, overseeing implementation, engagement, and renewals while ensuring a high-quality client experience.
Top Skills: NotionSalesforceSlack
17 Days AgoSaved
Remote or Hybrid
New York, NY
Senior level
Senior level
Information Technology • Sales • Security • Cybersecurity • Automation
Lead and develop a team of Strategic Customer Success Managers, drive product adoption, and build executive-level customer relationships while enhancing operational efficiencies.
Top Skills: Customer SuccessTechnical Account Management
Reposted 4 Days AgoSaved
Hybrid
New York, NY
85K-100K Annually
Senior level
85K-100K Annually
Senior level
AdTech • Big Data • Digital Media • Software
Manage client relationships and programmatic ad campaigns, ensuring successful execution while identifying growth opportunities through data analysis and account management strategies.
Top Skills: Google SuiteTableau
7 Days AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
110K-150K Annually
Senior level
110K-150K Annually
Senior level
AdTech • Artificial Intelligence • Digital Media • Marketing Tech • Social Media • Software • Generative AI
Manage and grow a portfolio of global customer accounts, driving adoption and improving customer performance through strong relationships and strategic guidance.
Top Skills: Dv360MetaSmartlyTiktokYoutube
7 Days AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
80K-95K Annually
Senior level
80K-95K Annually
Senior level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Success Manager oversees programmatic accounts, driving campaign success, client communications, and performance enhancement, with a focus on collaboration and strategic insights.
Top Skills: DspExcel
7 Days AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
80K-95K Annually
Senior level
80K-95K Annually
Senior level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Success Manager - Programmatic manages programmatic advertising accounts, leading client communications, optimizing campaigns, and driving performance alongside cross-functional teams.
Top Skills: DspExcel
7 Days AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
80K-95K Annually
Senior level
80K-95K Annually
Senior level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Success Manager manages 10+ programmatic campaigns, leading client communications, driving performance, and supporting upsell opportunities while collaborating with Sales, Analytics, and Operations.
Top Skills: DspExcelProgrammatic Advertising
Reposted YesterdaySaved
In-Office
New York, NY
Senior level
Senior level
Security • Cybersecurity
Lead and develop a high-performing LATAM Customer Success team, ensuring customer engagement and retention while driving operational excellence and collaboration with internal stakeholders.
Top Skills: Customer SuccessCybersecurityEnterprise Saas
Reposted 8 Days AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
75K-100K Annually
Senior level
75K-100K Annually
Senior level
AdTech • Artificial Intelligence • Digital Media • Marketing Tech • Social Media • Software • Generative AI
As a Customer Success Manager, you'll drive customer retention and growth, ensuring clients maximize value from their social advertising. Responsibilities include managing client relationships, collaborating with teams, providing consultative advice, and contributing to knowledge building within the organization.
Top Skills: FacebookPinterestSmartly.Io PlatformSnapchatSocial Advertising
Reposted 8 Days AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
146K-195K Annually
Senior level
146K-195K Annually
Senior level
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
The Enterprise Customer Success Manager drives customer satisfaction, retention, and product adoption through relationship-building, project management, and cross-team collaboration.
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2 Hours AgoSaved
Easy Apply
Remote
New York, NY
Easy Apply
Senior level
Senior level
Artificial Intelligence • Healthtech • Information Technology • Software • Conversational AI • Generative AI • Automation
The Strategic Customer Success Manager will manage relationships with key healthcare clients, drive retention and expansion, offer strategic insights, and collaborate cross-functionally to enhance customer satisfaction and company growth.
Top Skills: Ai TechnologyAthenaCernerChange HealthcareCRMEpicHealthcare Technology PlatformsWaystar
2 Hours AgoSaved
Easy Apply
Remote
New York, NY
Easy Apply
1-1 Annually
Senior level
1-1 Annually
Senior level
Cloud • Security • Software • Cybersecurity • Automation
The Senior Customer Success Operations Analyst oversees Gainsight and other systems, improves operational processes, and collaborates with business teams to enhance customer engagement and reporting.
Top Skills: Customer Success Management SystemsGainsightMavenlinkSalesforce
3 Hours AgoSaved
Easy Apply
Remote
New York, NY
Easy Apply
115K-135K Annually
Senior level
115K-135K Annually
Senior level
AdTech • Artificial Intelligence • Cloud • Digital Media • Marketing Tech • Analytics • Consulting
The Client Success Director manages relationships with Adobe accounts, focusing on commercial growth, strategic leadership, and client satisfaction. Responsibilities include driving upsell strategies and leading client engagements with senior stakeholders to maximize Adobe solutions.
Top Skills: Adobe Experience PlatformCloudData ScienceProgrammatic Media
Reposted 3 Hours AgoSaved
Easy Apply
Remote or Hybrid
New York, NY
Easy Apply
101K-136K Annually
Senior level
101K-136K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage Samsara's Enterprise Customer Success team, ensuring customer adoption and satisfaction while defining strategies, coaching staff, and achieving performance goals.
Top Skills: Gainsight
10 Days AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
150K-165K Annually
Senior level
150K-165K Annually
Senior level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
Lead the Client Success team focusing on revenue growth and operational efficiency. Develop workflows, mentor team members, and enhance client relationships while ensuring team accountability and performance.
Top Skills: Ad ServingCrm Data/AudiencesEmail Service ProvidersHTMLSalesforce
Reposted 10 Days AgoSaved
Hybrid
New York, NY
179K-200K Annually
Senior level
179K-200K Annually
Senior level
Artificial Intelligence • Productivity • Software
The Enterprise Customer Success Manager will drive customer adoption and retention, serve as a product expert, and innovate Customer Success initiatives at Notion, focusing on Enterprise accounts.
Reposted YesterdaySaved
Remote or Hybrid
New York, NY
171K-204K Annually
Senior level
171K-204K Annually
Senior level
Healthtech • Information Technology • Security • Software • Cybersecurity
The Senior Enterprise CSM in the Public Sector ensures customer satisfaction, drives product adoption, and maintains relationships with key accounts to meet annual revenue goals.
Top Skills: Customer Success SoftwareCybersecurityData Analysis
Reposted YesterdaySaved
Remote
New York, NY
150K-195K Annually
Senior level
150K-195K Annually
Senior level
Artificial Intelligence • Machine Learning • Natural Language Processing • Software • Conversational AI
As a Customer Success Engineer, you'll drive adoption and satisfaction for enterprise customers using Deepgram's voice AI technology, fostering strong relationships and aligning technical solutions with business objectives.
Top Skills: AIAPIsMachine LearningSpeech-To-TextText-To-Speech
2 Days AgoSaved
Remote
New York, NY
95K-152K Annually
Senior level
95K-152K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Senior Customer Success Manager builds relationships, drives product adoption, and retains SaaS revenue while managing a regional book of business for customer satisfaction and growth.
Top Skills: Google SuiteMS OfficeSalesforce CRMSlack
2 Days AgoSaved
Remote
New York, NY
95K-152K Annually
Senior level
95K-152K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
As a Customer Success Manager II, you will drive customer engagement, maintain relationships, and lead initiatives to ensure high product adoption and customer satisfaction across a regional Mid-Market segment.
Top Skills: Google SuiteMS OfficeSalesforceSlack
2 Days AgoSaved
Remote or Hybrid
New York, NY
190K-257K Annually
Senior level
190K-257K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
Lead the Customer Success department to enhance retention and growth through strategic leadership, team development, and cross-functional collaboration, while managing complex account scenarios and key performance indicators.
Top Skills: CRMCsm Platforms
Reposted 2 Days AgoSaved
Easy Apply
Remote or Hybrid
New York, NY
Easy Apply
101K-153K Annually
Senior level
101K-153K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.
Top Skills: IotSaaS
13 Days AgoSaved
Remote or Hybrid
New York, NY
130K-150K Annually
Senior level
130K-150K Annually
Senior level
Artificial Intelligence • Healthtech • Logistics • Social Impact • Software • Telehealth
The Senior Customer Success Manager leads customer interactions, ensuring satisfaction, retention, and expansion. They collaborate cross-functionally, use data for recommendations, and drive revenue targets while advocating for customer needs within the company.
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