Top Senior Level Customer Success Jobs in NYC, NY

This role involves leading the Customer Success and Payroll Operations teams for the Americas region, focusing on building and optimizing processes, enhancing customer experience, and translating client needs into product management. The VP will also drive team success and celebrate milestones with the team and clients.

As a Senior Customer Success Manager at Carrot, you'll work with mid-market customers to ensure satisfaction and retention. This role involves developing customer success strategies, acting as an advisor to HR benefits leaders, and proactively identifying opportunities for account growth while maintaining high levels of engagement and satisfaction.

The Vice President/Senior Vice President of International Client Solutions will lead business development efforts in iCapital's international enterprise presence, focusing on client acquisition and management within the asset management sector. Responsibilities include market analysis, strategic initiatives, contract negotiations, and driving product offerings. This role also involves cross-functional collaboration to enhance client experience and engagement.

The Sr. Customer Advisor at Mondelēz International will convert shopping and omni retail data into actionable insights and strategies for the Dollar Channel team. The role involves building business relationships, creating insightful reviews, and providing analytics support while thriving in a collaborative team environment.

The Senior Customer Success Manager will lead post-sales efforts for assigned customers, focusing on optimizing product adoption and enhancing customer satisfaction. This role involves developing strategies, providing coaching, conducting business reviews, and building strong relationships with key stakeholders to ensure customers realize the full potential of their BlackLine solutions.

The MSSP Partner Success Manager oversees relationships with MSSP partners, driving engagement and ensuring their success with the company's cybersecurity solutions. Responsibilities include managing partner interactions, monitoring performance, providing analytical insights, and collaborating with technical teams on support issues. The role emphasizes relationship-building and strategic development of partner enablement resources.

The Compliance Customer Success Manager at Skillsoft is responsible for ensuring customer retention and satisfaction by guiding customers through the onboarding and adoption of compliance learning solutions, analyzing customer needs, and driving expansion opportunities. They will conduct business review meetings, monitor account health, and keep abreast of compliance trends to provide relevant guidance and support to customers.