Top Senior Customer Success Jobs in NYC, NY

The Director of Customer Success will lead a team, drive customer retention, build strategies for success, and improve client engagement and onboarding processes.

Lead and inspire the customer success team at EliseAI, ensuring exceptional client experiences while managing key accounts and driving strategic initiatives.

As an Enterprise Customer Success Manager, you'll advise key customers on maximizing platform use, drive satisfaction, retention, and manage post-sales activities while collaborating with various internal teams.

The Senior Customer Success Manager at Posh will manage top organizers, drive community growth, enhance customer engagement, and improve processes through data-driven insights.

The Senior Account Manager will manage client relationships and digital advertising campaigns, analyze data for account growth, and ensure successful execution through collaboration with internal teams.

The Senior Customer Success Team Manager will lead a team of Customer Success Managers, drive retention and growth, and develop processes for improvement while managing executive relationships and KPIs.

Lead the Customer Success team to drive customer retention and growth, manage team performance, and develop strategies to improve customer engagement.

Build and maintain strong client relationships, manage customer onboarding, drive product adoption, and collaborate with internal teams to promote client success.

As Director, you'll oversee the Success Acceleration Service, managing service delivery, client experience, and internal team resources while ensuring profitability and growth.

The Senior Customer Success Manager will drive customer success initiatives, ensuring client satisfaction and retention while fostering strong relationships with users of MongoDB's platform.

The Customer Success Manager drives customer retention, ensures value from software solutions, and manages customer health and engagement while overseeing Customer Success programs.

The Senior Customer Success Manager will drive user adoption and retention, develop relationships in the advisory space, and support the wider team, leveraging customer feedback for product enhancement.

The Senior Client Success Manager will manage a portfolio of accounts, ensuring customer satisfaction, retention, and identifying growth opportunities while acting as a strategic advisor.

The Customer Success Manager drives value for customers by enhancing engagement with Enverus' software, managing customer relationships, and improving retention and satisfaction scores.

Lead a team in delivering customer success initiatives for Adobe Digital Experience Cloud, focusing on adoption and value realization. Develop engagement models and maintain relationships with enterprise customers while driving strategic business outcomes.

The Client Success Director drives retention and growth for top brand accounts, curating sales narratives, leading high-stakes negotiations, and ensuring clients leverage their tech stack for optimal business outcomes.

As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.

The Senior Strategic Customer Success Manager drives client success and revenue growth by managing enterprise accounts, fostering relationships, and aligning Gloo’s technology solutions to client needs.

As a Strategic Accounts Customer Success Manager, you will drive customer satisfaction for major clients, manage renewals and upsells, and collaborate internally to enhance product usage and improve customer experience.

Senior Client Success Manager responsible for managing client relationships, ensuring exceptional support, and improving client experience through strategic communication and collaboration with internal teams.

The Senior Client Success Manager will manage strategic client relationships, translate insights into product development, and improve client outcomes through innovative processes.

The Enterprise Customer Success Manager will drive customer adoption and retention, serve as a product expert, and innovate Customer Success initiatives at Notion, focusing on Enterprise accounts.

The Enterprise Customer Success Manager drives customer satisfaction, retention, and product adoption through relationship-building, project management, and cross-team collaboration.

The Senior Customer Success Manager will build strategic relationships with staffing agencies, drive revenue growth, ensure client success, and advocate for clients internally. This role requires problem-solving, negotiation skills, and effective communication.

The Customer Advisor will enhance customer community strategies and ensure success through stakeholder engagement and strategic consulting, while managing multiple projects and collaborating cross-functionally.