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Top Senior Customer Success Jobs in NYC, NY

Reposted 2 Days AgoSaved
Remote or Hybrid
New York, NY
110K-160K Annually
Senior level
110K-160K Annually
Senior level
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Lead a team of Technical Account Managers, drive customer success, ensure protection against breaches, and collaborate with sales and product teams.
Top Skills: Customer SuccessCustomer SupportEndpoint Protection Technologies
Reposted 8 Hours AgoSaved
Hybrid
New York, NY
120K-170K Annually
Senior level
120K-170K Annually
Senior level
Artificial Intelligence • Fintech • Payments • Social Impact • Analytics • Financial Services • Automation
The Senior Client Success Manager will manage strategic client relationships, translate insights into product development, and improve client outcomes through innovative processes.
Top Skills: Bi ToolsExcelLookerModeSQLTableau
Reposted 8 Hours AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
116K-175K Annually
Senior level
116K-175K Annually
Senior level
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
The Enterprise Customer Success Manager drives customer satisfaction, retention, and product adoption through relationship-building, project management, and cross-team collaboration.
Reposted 8 Hours AgoSaved
Hybrid
New York, NY
175K-210K Annually
Senior level
175K-210K Annually
Senior level
Artificial Intelligence • Productivity • Software
The role involves designing scalable systems for Sales and Customer Success, managing projects from start to finish, and integrating various technologies, particularly Gainsight and Salesforce.
Top Skills: GainsightOutreachSalesforce
Reposted 8 Hours AgoSaved
Hybrid
New York, NY
179K-200K Annually
Senior level
179K-200K Annually
Senior level
Artificial Intelligence • Productivity • Software
The Enterprise Customer Success Manager will drive customer adoption and retention, serve as a product expert, and innovate Customer Success initiatives at Notion, focusing on Enterprise accounts.
YesterdaySaved
Hybrid
New York, NY
140K-190K Annually
Senior level
140K-190K Annually
Senior level
Hardware • Healthtech • Software • Analytics
As a Client Success Manager, you will develop relationships with key stakeholders, enhance product value, ensure client satisfaction, and identify revenue opportunities. Your role involves defining client success metrics, analyzing usage data, and communicating feedback internally.
Reposted YesterdaySaved
Easy Apply
Hybrid
New York, NY
Easy Apply
80K-140K Annually
Senior level
80K-140K Annually
Senior level
Fintech • HR Tech • Financial Services
Manage relationships with enterprise clients, ensure product adoption, provide technical support, and drive growth strategies leveraging data insights.
Top Skills: CRMFintech
2 Days AgoSaved
Hybrid
New York, NY
125K-201K Annually
Senior level
125K-201K Annually
Senior level
Consumer Web • eCommerce • Marketing Tech • Payments • Software • Design • SEO
The Sales & Customer Success Enablement Manager will design and implement training programs for Sales and Customer Success teams, enhancing performance and customer experiences.
Top Skills: AvarraCRMGongHighspotLmsSalesforceSalesloftSeismic
Reposted 2 Days AgoSaved
In-Office
New York, NY
100K-210K Annually
Senior level
100K-210K Annually
Senior level
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3 • Infrastructure as a Service (IaaS)
The Enterprise Customer Success Manager will oversee customer relationships, drive adoption and revenue, and collaborate across teams to enhance product value and optimize performance.
Top Skills: APIsHubspot
Reposted 2 Days AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
75K-95K Annually
Senior level
75K-95K Annually
Senior level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
Manage client relationships for programmatic advertising, ensuring campaign success and driving account growth while collaborating with internal teams and sales.
Top Skills: ExcelMS OfficePowerPoint
3 Days AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
120K-135K Annually
Senior level
120K-135K Annually
Senior level
AdTech • Artificial Intelligence • Machine Learning • Marketing Tech • Software • Sports • Big Data Analytics
The role involves leading customer success for global agency partnerships, enhancing client relationships, developing strategies, and mentoring a team to ensure successful campaign execution.
Top Skills: Ad TechData IntegrationsMartechProgrammatic Media
Reposted 3 Days AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
130K-140K Annually
Senior level
130K-140K Annually
Senior level
AdTech • Big Data • Cloud • Marketing Tech • Software • Analytics
The Senior Customer Success Manager will oversee client relationships, ensure satisfaction, drive engagement, and identify growth opportunities while collaborating with internal teams.
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4 Days AgoSaved
Hybrid
New York, NY
Senior level
Senior level
Financial Services
The Vice President, Client Success Team Lead will build and lead client success teams, focusing on maximizing revenue growth through an engaging client experience and collaboration with cross-functional teams.
Reposted 15 Days AgoSaved
In-Office
New York, NY
150K-185K Annually
Senior level
150K-185K Annually
Senior level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Real Estate
The Director of Customer Success will lead a team, drive customer retention, build strategies for success, and improve client engagement and onboarding processes.
Reposted 4 Days AgoSaved
Hybrid
New York, NY
Senior level
Senior level
Healthtech • Kids + Family • Social Impact • Software • Telehealth • Conversational AI
The Head of School Success will design and implement systems to ensure long-term school engagement, collaborating across departments while leading a growing team.
Top Skills: Automation ToolsCrm SoftwareData Analysis
5 Days AgoSaved
Hybrid
New York, NY
115K-130K Annually
Senior level
115K-130K Annually
Senior level
AdTech • Big Data • Digital Media • Software
The Manager of Client Success will oversee Clearline accounts, foster client relationships, manage campaign execution, and drive business growth through collaboration and data-driven insights.
Top Skills: ExcelGoogle SuiteTableau
5 Days AgoSaved
In-Office
New York, NY
130K-170K Annually
Senior level
130K-170K Annually
Senior level
Artificial Intelligence • Software • Automation
Manage strategic customer accounts, driving business outcomes and maximizing value. Collaborate cross-functionally to develop customer journey, retention strategies, and product feedback.
Top Skills: AICustomer Relationship ManagementWorkforce Management
Reposted 6 Days AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
116K-175K Annually
Senior level
116K-175K Annually
Senior level
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
As an Enterprise Customer Success Manager, you'll advise key customers on maximizing platform use, drive satisfaction, retention, and manage post-sales activities while collaborating with various internal teams.
Reposted 19 Days AgoSaved
In-Office or Remote
New York, NY
160K-200K Annually
Senior level
160K-200K Annually
Senior level
Productivity • Software • App development • Automation
The Director of Customer Success will lead relationships with enterprise clients, driving satisfaction, retention, and growth through strategic planning and team management.
Top Skills: Customer SuccessSaaS
Reposted 5 Days AgoSaved
Remote or Hybrid
New York, NY
120K-140K Annually
Senior level
120K-140K Annually
Senior level
Productivity • Sales • Software
The Customer Success Manager will build strong relationships with clients, manage onboarding, drive product adoption, and collaborate across teams to ensure client success with monday.com.
Reposted 6 Hours AgoSaved
In-Office
New York, NY
135K-234K Annually
Senior level
135K-234K Annually
Senior level
Artificial Intelligence • Digital Media • Marketing Tech • Software
Lead customer success initiatives, drive product adoption, and foster relationships to ensure customer satisfaction and growth. Engage with cross-functional teams to develop solutions and improve approaches for customer engagement.
Top Skills: Customer SuccessDigital MarketingSaaS
Reposted 6 Days AgoSaved
In-Office or Remote
New York, NY
145K-228K Annually
Senior level
145K-228K Annually
Senior level
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Manage a team focused on customer success, guiding efforts to improve customer satisfaction, provide mentorship, and achieve business growth through strategic collaboration and insights analysis.
Top Skills: ConfluenceGainsightJIRASalesforceTableau
Reposted 15 Days AgoSaved
In-Office
New York, NY
150K-185K Annually
Senior level
150K-185K Annually
Senior level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Real Estate
Lead and inspire the customer success team at EliseAI, ensuring exceptional client experiences while managing key accounts and driving strategic initiatives.
Top Skills: Customer Success PlatformsPlanhat
Reposted 9 Days AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
120K-140K Annually
Senior level
120K-140K Annually
Senior level
Fintech • News + Entertainment • Software • Database • Financial Services
Lead the global buy side customer success team, defining strategy, driving product adoption, managing client relations, and overseeing commercial growth.
Top Skills: Financial Technology
10 Days AgoSaved
In-Office
New York, NY
96K-96K Annually
Senior level
96K-96K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
As a Senior Customer Success Manager, you act as the main contact for customers, provide strategic recommendations to enhance product adoption, and ensure customer satisfaction while driving revenue growth.
Top Skills: Google SuiteMS OfficeSalesforceSlack
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