Top Senior Operations Manager Jobs in NYC, NY

The GTM Strategy and Operations Manager will analyze customer data, drive sales projects, refine communication strategies, and collaborate with teams to enhance growth and execution.

Lead operational planning and reporting for Applied Data & Insights; codify operating model, prioritize and resource cross-functional projects, partner with Finance, People, TPMs, and product teams, govern vendor/tooling decisions, and standardize practices across analytics, data science, and platform teams.

The Senior Product Operations Manager will oversee the product operating system, manage launch motions, and partner feedback loops, while enhancing operational efficiency across teams and initiatives.

The role involves developing commerce strategies, managing projects, analyzing data for insights, and improving efficiency in operations.

Lead and oversee all Bermuda operations for Coinbase, including outsourced vendors, regulatory and banking interactions, operational resilience, incident response, SLA and supervision frameworks, and first-line defense activities like launch assessments, audits, and regulatory examinations.

Lead and develop a team of 8–10 field technicians to ensure quality customer service, safety compliance, fleet maintenance, training, on-site inspections, escalations resolution, and performance improvement. Coach technicians, support onboarding and ongoing training, work hands-on as needed, and manage vehicle maintenance and safety standards.

Manage technical escalations for the DV+ platform, analyze large datasets with SQL and Excel, leverage AI tools to automate workflows, troubleshoot complex integrations and APIs, and coordinate cross-functional teams to drive scalable operational solutions.

Lead strategy and operations for Rula's psychiatry business: define long-term growth plans, evaluate new service and business opportunities, build financial models and LTV analyses, and drive cross-functional pilots and scalable initiatives while influencing executive stakeholders.

Lead data-driven provider quality initiatives across the provider network: analyze large datasets, identify gaps and opportunities, design and execute cross-functional programs (note quality, provider reviews, AI documentation), and measure outcomes to improve core metrics.

The role involves managing Zip's account data infrastructure, leading territory planning, optimizing data quality, and driving automation with an emphasis on data operations and strategy.

Coordinates the CEO’s major activities, executive engagements, board meetings, events, travel, and cross-functional processes. Prepares agendas, briefings, presentations, analytics, minutes, and follow-ups while supporting senior leadership priorities and strategic projects. Partners with the Chief of Staff, Executive Assistant, Communications team, and organizational stakeholders to ensure effective execution, communication, and governance. The role requires strong organization, discretion, judgment, communication, and regular in-person presence in New York City.

Lead end-to-end post-trade clearing for Coinbase Derivatives Exchange, managing clearing, settlement, margining, reconciliation, incident escalation, external relationships, regulatory filings, and building a scalable clearing operations team.

Lead a team supporting Enterprise and Strategic accounts across the quote-to-cash lifecycle. Build dashboards and analytics to track operational metrics and SLAs, partner cross-functionally to design scalable workflows, and drive process improvements and projects to completion.

Lead Fora's UK market growth by owning strategy, KPIs, and operational execution. Build processes, tools, supplier relationships, and local marketing. Drive advisor onboarding, success, compliance, and cross-functional projects while managing partners and scaling multi-city operations.

Lead technical escalations for the ClearLine buy-side platform, troubleshoot complex programmatic ad workflows, use SQL/Python in Snowflake/Databricks to analyze data and automate workflows, leverage AI tools to design scalable operational solutions, produce technical documentation, and coordinate cross-functional fixes with Product, Engineering, and Account Management.

Own operational reporting, diagnostic analysis, capacity planning, platform administration, system changes, process improvement, and cross-functional program execution. Partner with Product, Engineering, workforce planning, vendors, training, and quality teams to improve operational performance. Lead accountability mechanisms, roadmap alignment, AI and automation initiatives, and scaled delivery while mentoring teammates and influencing without formal authority.

Lead high-impact strategic operational initiatives end-to-end for Specialty Travel & Events. Diagnose complex system-level bottlenecks, design scalable cross-functional processes, analyze data (Excel/SQL) to inform executive recommendations, manage change and execution, and align teams to unblock technical and operational roadblocks to drive growth and stability.

Lead operational delivery for assigned enterprise customers across North America, ensuring SLA compliance, customer satisfaction, financial performance, and team development. Drive process improvements, onboarding, billing accuracy, and cross-functional coordination while managing risks and opportunities to improve service value.

Lead and scale product operations to ensure launch readiness, mature systems of record, embed AI/automation into workflows, build cross-functional programs, and deliver data-driven dashboards and KPIs to improve efficiency and reduce escalations across Product, Support, and Engineering.

Lead company-wide operations, resourcing, HR, finance, and internal systems. Build scalable workflows, manage staffing and vendors, oversee payroll and accounting coordination, optimize technology stack, and provide operational strategy to support creative teams and company growth.

The Operations Manager will oversee change management processes, ensure business systems meet needs, and manage two Business Analysts while improving underwriting strategies and systems.

Oversee daily operations of mixed-use production studios, managing bookings, equipment, maintenance, and a small technical team. Provide technical support and AV production for events, create SOPs and playbooks, track budgets and expenses, and collaborate with campus leadership, vendors, and members to optimize studio workflows and member experience.

Lead Support strategy and operations: provide data-driven insights, build 0-to-1 programs, own lifecycle intelligence, drive AI/automation adoption, plan capacity and budgets, create unified performance dashboards, and represent Support cross-functionally to execute OKRs and improve customer experience.

Lead and improve client operations and reporting for Integrated Middle Office Solutions. Develop strategies to enhance service delivery, streamline processes, ensure timely and accurate client reporting, act as primary client contact, monitor performance metrics, and maintain regulatory compliance and risk management.

Lead client operations and reporting team to improve service delivery, streamline processes, ensure timely client reporting, manage key client relationships, monitor performance metrics, and maintain regulatory compliance and risk controls.