Top Senior Tech Support Jobs in NYC, NY

Reposted 8 Days AgoSaved
Remote
New York, NY
Senior level
Senior level
Artificial Intelligence • Machine Learning • Natural Language Processing • Software
The Senior Technical Support Engineer will troubleshoot and resolve production issues across customer environments, focusing on cloud infrastructure and data pipelines, while collaborating with Engineering for root cause analysis.
Top Skills: AWSAzureDatadogDockerGCPGrafanaKubernetesPrometheusPulumiPythonTerraform
Reposted 8 Days AgoSaved
Remote
New York, NY
125K-135K Annually
Senior level
125K-135K Annually
Senior level
Cloud • Information Technology • Consulting
The VMware Support Engineer will provide level 3 support for VMware technologies, troubleshoot issues, enhance customer satisfaction, and manage critical situations while working in a global team environment.
Top Skills: CurlLinuxNetworkingNsx-TPostmanRest ApiUnixVMwareVsphereWireshark
9 Days AgoSaved
Remote
New York, NY
Senior level
Senior level
Software
The Senior Technical Support Engineer troubleshoots complex technical issues in Kubernetes and cloud deployments, collaborating with development teams and managing escalations for critical customer issues.
Top Skills: AnsibleChefConfiguration Management Tools (PuppetDistributed Storage SolutionsHelm)KibanaKubernetesKvmLinuxMonitoring Tools (GrafanaNagiosOpenstackPrometheus)PythonSaltShell ScriptingVirtualization Solutions (LibvirtVmware)
Reposted 12 Days AgoSaved
Remote
New York, NY
Senior level
Senior level
Software • Cybersecurity
Provide technical support by diagnosing and resolving issues, collaborating with teams, and maintaining high standards of customer service in the cybersecurity field.
Top Skills: Active DirectoryGpoLinuxPowershellPythonWindows
16 Days AgoSaved
Remote
New York, NY
128K-140K Annually
Senior level
128K-140K Annually
Senior level
Cloud • Security • Software
The Senior Technical Support Engineer will manage complex customer issues related to Chainguard Images, engage with Engineering for escalated issues, communicate effectively with customers, document solutions, and participate in an on-call rotation.
Top Skills: AWSAzureDockerGCPGitHelmKubernetesLinuxTerraform
17 Days AgoSaved
Remote
New York, NY
120K-170K Annually
Senior level
120K-170K Annually
Senior level
Security
The RSA Senior Designated Support Engineer serves as a technical expert for key customers, providing advanced support and guidance on identity management solutions and optimizing customer environments.
Top Skills: Active DirectoryBashDnsFirewallsGroup PolicyHTTPIdentity And Access ManagementJavaeeJbossLoad BalancingMicrosoft Sql ServerMicrosoft Windows ServerOauthOraclePythonRestSAMLSQLTcp/IpTls/SslUnix/LinuxWeblogicWebsphereWildfly
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