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Top Remote Senior Customer Success Jobs in NYC, NY
Cloud • Consumer Web • Productivity • Software • App development • Automation • Data Privacy
The Customer Education Program Manager will lead the design and delivery of customer education programs, enhancing onboarding and support experiences. Responsibilities include developing training solutions, collaborating with product teams, managing content libraries, and analyzing program effectiveness to improve offerings. The role also involves partnering with marketing and analytics teams to monitor trends and customer engagement.
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
As a Contract Platform Specialist Manager at PwC, you will enhance the Icertis CLM platform, lead teams, implement AI capabilities, and ensure compliance with regulatory standards. You will mentor junior staff and foster collaboration while managing client accounts and driving platform improvements.
Artificial Intelligence • Big Data • Hardware • Software • Business Intelligence
The Strategic Customer Success Manager is responsible for managing executive relationships and ensuring customer satisfaction and retention. This role involves creating tailored success plans, overseeing onboarding and engagement, driving product adoption, and collaborating with cross-functional teams to achieve customer objectives. The manager identifies growth opportunities and mitigates churn risks while providing consultancy to enhance long-term relationships with strategic accounts.
Top Skills:
Salesforce
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Healthtech • Social Impact • Software
The Senior Clinical Excellence Specialist (PMHNP) supports licensed therapists and prescribers in enhancing their clinical skills, ensuring compliance with regulatory standards, and promoting continuous quality improvement in mental health practices. Responsibilities include outreach, one-on-one training sessions, monitoring quality initiatives, providing feedback on documentation, and fostering collaboration among clinical peers.
Cloud • Information Technology • Machine Learning
The Client Director at CoreWeave will manage strategic global enterprise accounts, focusing on account growth and fostering long-term partnerships. Responsibilities include engaging with clients, collaborating with internal teams for solutions delivery, leading contract negotiations, ensuring customer satisfaction, and identifying service expansion opportunities. Travel up to 35% is required for client engagement and industry events.
Food • Sales • Software • Travel • Hospitality
The role involves managing customer relationships, ensuring client success through effective deployment, training, and adoption of the SevenRooms platform. The manager will track customer health and ROI, analyze data for recommendations, and collaborate across teams to enhance product offerings.
AdTech • Big Data • Digital Media • Marketing Tech • Sales • Software • Data Privacy
The Senior Director of Client Growth at VideoAmp is responsible for driving growth through agency partnerships by promoting VideoAmp’s measurement solutions. The role involves analyzing market trends, identifying client opportunities, building relationships across teams, and executing sales growth strategies to meet retention and growth quotas.
Fintech • HR Tech • Payments • Social Impact • Financial Services
The Senior Manager of Client Success will lead a team to drive client engagement and retention for DailyPay's strategic and enterprise clients. This role involves managing clientrelationships, escalating issues, and implementing best practices for financial wellness, while supporting the growth of end-user enrollment and client satisfaction through measurable outcomes.
Cloud • Software • Database
The Customer Success Manager at Cockroach Labs will onboard clients, ensure successful adoption of CockroachDB, address technical issues, and foster customer relationships. They will collaborate with sales and professional services to optimize customer success plans and drive product utilization and growth.
Cloud • Information Technology • Productivity • Software • Automation
The Senior Manager of Customer Success will oversee a team of Customer Success Managers, driving engagement strategies to maximize customer retention and growth. Responsibilities include managing team performance, understanding customer requirements, and collaborating with cross-functional teams to support account success.
Top Skills:
GroovyJavaScript
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