Top Remote Senior Level Customer Success Jobs in NYC

The Clinical Excellence Specialist at Grow Therapy plays a pivotal role in supporting providers to achieve the highest standards of care, clinical outcomes, and client satisfaction. Responsibilities include outreach to therapists, counseling, and social work professionals for professional development, conducting regular one-on-one sessions, collaborating on quality improvement initiatives, reviewing and providing feedback on documentation practices, engaging in clinical case consultations, and fostering a culture of communication and collaboration.

The Principal Success Manager leverages deep product, business, and industry knowledge to partner with customers and guide them to accelerate the business value they receive and return from their investment with BlackLine. They work directly with customers to optimize their adoption of subscribed licenses and products, prevent attrition and churn, and continually enhance customer health and satisfaction.

As a Senior Specialist in Executive Visual Storytelling at ServiceNow, you will help top company leaders highlight the mission, products, and people through video editing and production. Your role will involve creating video content, presentation materials, and collateral for various channels and events. You will collaborate with executive leadership to communicate vision and strategy effectively.