Top Entry Level Operations Jobs in NYC, NY

Reviews signed customer agreements against Salesforce records and quotes to verify products, quantities, prices, dates, approvals, and required data before billing and onboarding. Corrects routine Salesforce issues, tracks returned deals, communicates with Sales and Customer Success, escalates exceptions, confirms downstream handoffs, logs root causes, and improves procedures using AI-assisted review tools.

Analyzes operational data and business processes to identify inefficiencies, bottlenecks, and root causes. Maps workflows, evaluates outcomes using statistical methods, recommends and implements process improvements, and monitors results. Creates standard operating procedures and workflow documentation, communicates findings to stakeholders, and collaborates with cross-functional teams on process changes. Provides training and support for new processes and best practices.

Build and scale the operating system for Customer Success and Solutions teams. Establish metrics, compensation models, capacity and coverage plans, customer health frameworks, dashboards, and leadership operating cadences. Evaluate business performance, guide action plans, and partner with RevOps, Go-to-Market, Finance, and regional stakeholders. The role requires strategic thinking, hands-on execution, strong analytics and modeling, stakeholder management, and project management in a rapidly growing technical organization.

Owns daily contact center operations, including Talkdesk administration, campaign setup, workforce planning, KPI reporting, quality assurance, compliance, training, and process improvement. The role supports activation, pharmacy, and clinical operations by improving telephony workflows, automating reporting and QA processes, managing outreach lists, coordinating vendors, and translating operational needs into technical requirements. This is a fully remote position with a preferred evening shift and rotating Saturday coverage.

Supports revenue operations across sales, customer success, and operations by maintaining HubSpot data quality, building recurring reports and workflows, handling system requests, developing AI automations, and training teammates. The role involves data validation, CRM administration, process documentation, and cross-functional support, with opportunities to expand into tool rollouts and process design.

Own revenue operations as a hands-on team of one, including forecasting, bookings roll-ups, GTM metrics, pipeline hygiene, weekly operating rhythms, sales commissions, deal desk activities, and compensation plans. Build AI-powered GTM tools and automations using Claude, support finance and territory planning, and provide trusted analysis to GTM leadership.

Lead Supabase’s AI-native operating system by defining maturity models, company-wide standards, assessment processes, operating cadences, and transparency mechanisms. Manage two senior contributors focused on platform and enablement, drive adoption without direct authority, replace unnecessary meetings with automated reporting, integrate standards into onboarding, and measure whether AI agents reduce organizational coordination costs.

Supports cross-functional business operations across client onboarding, product delivery, compliance, reporting, and administration. Builds dashboards, troubleshoots client technical issues, and transforms recurring workflows into AI agents and automations. Contributes to strategic projects involving technology investments and operational scaling. The role suits an early-career professional with strong analytical, communication, client-facing, and AI-tool experience who is comfortable working independently in a remote, fast-growing startup.

Provides administrative and office support across New York and Philadelphia offices. Responsibilities include welcoming visitors, managing conference rooms, coordinating food and events, handling facilities requests, monitoring inboxes, supporting onboarding, processing tax returns, managing mail and supplies, and responding to recurring and ad hoc requests. Requires strong customer service, communication, organization, multitasking, problem-solving, and Microsoft Office skills.

Run Conduct’s New York office and help establish its US operational foundation. Responsibilities include organizing company and partner events, supporting hiring and onboarding, managing facilities and office expansion, building team culture, partnering with legal and finance, and improving operational processes. The role requires strong organization, ownership, adaptability, attention to detail, and comfort working with founders, customers, and senior leaders in a fast-growing, in-office environment.

Owns ambiguous, cross-functional projects spanning product, operations, customers, and partners. Builds processes, operating systems, tooling, and automations; translates stakeholder needs into requirements; works with engineering on internal and customer-facing tools; uses data to identify bottlenecks; and supports launches across products, markets, and financial partners. The role requires strong execution, systems thinking, analytical ability, customer and partner collaboration, and technical fluency.

Directs the company’s operating infrastructure to support profitable growth. Builds operating systems, dashboards, scorecards, financial forecasting, accountability structures, and leadership cadences across Client Success, Creative, Revenue Operations, and Finance. Partners with the CEO and department leaders to translate strategy into measurable goals, improve resource allocation, strengthen people systems, identify risks, and resolve inefficiencies. Oversees cross-functional change, organizational design, performance management, and execution without personally handling every departmental task.

Work directly with the founders to operationalize the first carrier launch and build Ficus’s early business infrastructure. Responsibilities include coordinating insurers, banks, vendors, product, and compliance; establishing customer support operations; managing partner diligence and onboarding; evaluating operational vendors; building financial and operational models; documenting processes and controls; supporting recruiting and fundraising; and resolving emerging operational challenges for a regulated fintech product.

Supports education technology service delivery for public-sector clients. Responsibilities include investigating client issues, coordinating resolutions, gathering requirements, documenting processes, analyzing workflows, supporting software enhancements, participating in user acceptance and regression testing, and assisting with releases, change management, and feature adoption. The role is intended for early-career professionals with strong analytical, communication, problem-solving, and learning skills.

Business Operations generalist supporting finance, hiring, company planning, special projects, vendors, and internal workflows. Responsibilities include budgeting and forecasting, financial modeling, invoicing, business-case development, leadership and investor reporting, recruiting operations, onboarding, vendor management, and process automation using AI. The role requires independent execution, strong organization, analytical thinking, clear writing, and the ability to structure ambiguous problems from planning through implementation.

Owns company-wide operations and execution across businesses, functions, and markets. Translates priorities into measurable targets, owners, timelines, and operating plans; runs performance reviews; resolves cross-functional execution issues; builds planning, accountability, and resource-allocation processes; establishes new businesses and teams; improves organizational structures; and directly leads critical projects when execution is weak.

Creates and updates insurance proposal documents using Applied Epic, Microsoft Word, and Adobe PDF. Reviews carrier quotes, enters and verifies quote information, formats deliverables, and troubleshoots missing data, system limitations, workflow barriers, and unclear requirements. Ensures proposals meet accuracy, clarity, client, and organizational standards while staying current on system updates and processes.

Directly supervise operations shift staff and support the Program Director with building maintenance, security, scheduling, client services, crisis intervention, compliance, reporting, inspections, investigations, vendor coordination, inventory, vehicle maintenance, and staff performance management. Ensure operational schedules, documentation, training, audits, client access to services, and adherence to regulatory and organizational standards.

Directly supervises shift supervisors and oversees operations, contracted maintenance, security, building services, client supplies, crisis intervention, inspections, investigations, reporting, and compliance. The role manages schedules, staff training, corrective actions, vendor visits, incident documentation, fire safety records, inventory, vehicle inspections, and service delivery. It requires collaboration with internal departments, government partners, vendors, and community organizations while ensuring client access to essential services and adherence to regulations and organizational policies.

Directs shelter operations by supervising shift staff, coordinating maintenance and security vendors, ensuring client access to essential services, maintaining compliance, completing inspections and audits, managing reports and investigations, overseeing schedules and attendance, and supporting crisis intervention. The role also manages supplies, work orders, vehicle schedules and inspections, staff training, corrective action plans, and operational documentation.

Oversees daily operations, supervises shift supervisors and staff, coordinates contracted maintenance and security, manages facility records and inspections, tracks vendors and work orders, ensures regulatory compliance, handles incident investigations and crisis intervention, manages client supplies and services, and oversees vehicle scheduling and maintenance.

Oversee shelter operations, directly supervise shift supervisors, coordinate maintenance and security vendors, ensure regulatory compliance, manage reports and inspections, track supplies and work orders, conduct investigations, maintain vehicle schedules, and support client services and crisis intervention. The role also manages staff training, schedules, performance documentation, corrective actions, operational audits, and communication with internal departments and community partners.

Build and manage Roo’s Relief-to-Hire revenue pipeline in its CRM, establish data standards, create scorecards and forecasts, improve revenue attribution, and automate placement invoicing. The role partners with Platform, Finance, and operations teams to replace manual tracking, analyze funnel performance and experiments, expand processes to Canada, and reduce administrative work for Career Pathways managers.

Coordinates school operations across front-office management, family communications, student data and compliance support, technology distribution, procurement, facilities ticketing, staff coverage, and operational training. The role also supports storage organization, translation services, legal compliance, and standard operating procedure improvements while serving as a welcoming and organized point of contact for students, families, staff, and visitors.

Leads day-to-day business operations and execution across sales, marketing, customer success, and service. Builds and manages teams, drives hiring and onboarding, translates priorities into measurable initiatives, improves customer lifecycle performance, removes blockers, and implements AI agents and workflows using tools such as ChatGPT and Claude. Partners with the CEO to establish repeatable processes that support customer acquisition, activation, retention, and growth.