Top Senior Customer Success Jobs in NYC, NY

The Manager of Enterprise Customer Success leads the team in ensuring customer adoption and value from Samsara's solutions, setting strategies and KPIs, fostering team culture, and managing high-level client relationships.

The Director of Customer Success will lead the Enterprise customer segment, manage the Customer Success team, and ensure high-impact customer experiences while driving retention and growth metrics.

As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.

Manage relationships with enterprise customers, ensuring their success and satisfaction post-sale, while aligning their objectives with ReversingLabs solutions. Drive retention, expansion, and create Customer Success Plans based on measurable outcomes.

The Customer Success Senior Manager will lead the Customer Success team, manage client relationships, drive customer retention, and oversee onboarding and adoption of AI solutions.

Lead customer success teams, align strategies, develop relationships, identify sales opportunities, utilize KPIs to track performance, and manage team growth.

The Senior Customer Success Manager will build strategic relationships with staffing agencies, drive revenue growth, ensure client success, and advocate for clients internally. This role requires problem-solving, negotiation skills, and effective communication.

The role involves owning and evolving the Customer Success technology ecosystem, focusing on Gainsight and collaborating with various tools to enhance customer experience and support operations.

The Head of Client Success will lead the Client Success function, drive client outcomes, develop teams, and shape programs to enhance customer satisfaction and revenue for Sage's solutions.

The Senior Manager, Customer Success will enhance B2B partner engagement and growth, driving product adoption and ensuring high satisfaction across EarnIn's portfolio.

The Customer Success Team Lead will lead a team, drive customer engagement, coach team members, track success metrics, and align with other departments to improve customer experiences.

As a Senior Sales Manager, you'll lead and develop a high-performing onboarding sales team, drive business initiatives, and promote a positive team culture while achieving commercial goals.

The Enterprise Customer Success Manager collaborates with clients to drive platform adoption, maintain relationships, execute account plans, and ensure customer success.

Lead and mentor a team of Customer Success Managers, manage enterprise accounts focusing on renewal and expansion, and optimize client relationships and strategies to achieve KPIs.

Lead and strategize customer success, managing a team and optimizing client engagement, satisfaction, and retention while leveraging AI and improving processes.

The Senior Manager of GTM Engineering leads a team of GTM Engineers, focusing on forecasting, coaching, performance inspection, and scaling client interventions. They drive discipline and accountability while collaborating with various departments to ensure successful client outcomes.

Manage a portfolio of mid-market customers to drive product adoption, retention, and growth by delivering value and optimizing the Unanet platform.

The Senior Customer Success Manager leads customer engagement initiatives, enhances user adoption, manages account profiles, and collaborates with teams to optimize client interactions and product usage.

The Customer Success Manager, Director for MuleSoft will oversee critical customer accounts, ensuring adoption, retention, and successful outcomes. Responsibilities include stakeholder engagement, monitoring customer health metrics, and facilitating cross-functional collaboration.

The role involves driving customer engagement, ensuring product adoption, and managing relationships for strategic business outcomes in the IX segment.

As Manager of Customer Success, you will lead and develop a team, drive customer adoption and retention, and improve customer experiences while collaborating with other teams.

The Senior Customer Success Manager will enhance Adobe Express and Firefly utilization for enterprise clients, ensuring effective communication and collaboration to drive user engagement and satisfaction with Adobe's solutions.

As a Customer Success Manager at AcuityMD, you'll drive user adoption, manage client relationships, lead business reviews, and collaborate on growth strategies for enterprise accounts in the medical technology space.

The Head of Customer Success leads the customer lifecycle at ArcSite, improving onboarding, reducing churn, and ensuring customer satisfaction through strategic initiatives and cross-functional collaboration.

The Customer Success Manager will lead initiatives with federal agency customers, ensuring project success, client satisfaction, and alignment between teams. This role requires collaboration with internal leadership and managing contract administration.