Top Senior Customer Success Jobs in NYC, NY

The Senior Director of Customer Success Strategy will lead strategy and processes for Customer Success, improving workflows and team efficiency, while ensuring customer satisfaction and revenue retention alignment with business objectives.

The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.

The Senior Client Success Manager oversees client relationships, ensuring campaign success, managing project timelines, and driving account growth through data-driven strategies and collaboration with internal teams.

Lead Client Success Operations, designing processes and tools for onboarding and client support, optimize workflows, and develop training programs. Drive data insights and build operational reports for performance tracking.

The Senior Customer Success Manager will build client relationships, assist with implementations, analyze needs, manage renewals, cross-sell features, and ensure adherence to policies.

As a Client Success Manager, you will develop relationships with key stakeholders, enhance product value, ensure client satisfaction, and identify revenue opportunities. Your role involves defining client success metrics, analyzing usage data, and communicating feedback internally.

Manage a portfolio of mid-market customers to drive product adoption, retention, and growth by delivering value and optimizing the Unanet platform.

As Lead Research Advisor at Dscout, you will enhance customer relationships, drive platform adoption, mentor staff, and manage research projects collaboratively with clients and internal teams.

The Customer Success Manager will lead initiatives with federal agency customers, ensuring project success, client satisfaction, and alignment between teams. This role requires collaboration with internal leadership and managing contract administration.

The Customer Success Manager, Director will lead growth initiatives, enhance customer experiences using AI technology, and drive innovation in CRM.

The Senior Customer Success Manager serves as a trusted advisor to large clients, ensuring successful adoption of legal AI solutions and driving customer satisfaction through tailored engagement and success plans.

As a Customer Success Manager, you will drive AI adoption, build strategic relationships, optimize customer usage of products, and manage customer experiences to maximize value.

As a Customer Success Manager, you will guide enterprise customers towards achieving their goals using Pocus, developing strategic plans and ensuring effective adoption of the platform while managing relationships with stakeholders.

The Enterprise Customer Success Manager at Flip will drive customer relationships, optimize product performance, and support implementations for clients primarily in healthcare or ecom/retail sectors.

Lead and develop a team of Customer Success Managers to manage complex accounts, drive revenue retention, and ensure customer success.

The Senior Customer Success Manager will guide Fintech clients in onboarding and optimizing BitGo's solutions, driving engagement and satisfaction through tailored success strategies and collaboration across teams.

The Customer Success Manager will build relationships with enterprise customers, ensuring they derive maximum value from Brightflag's legal tech solutions through expert guidance and regular engagement.

The Principal Customer Success Manager will foster customer relationships, ensure satisfaction, drive adoption of Adobe solutions, and enhance customer success through collaboration and strategic planning.

The Customer Success Manager will build customer relationships, drive performance towards strategic objectives, manage projects, and ensure customer retention and growth through tailored engagement.

Manage customer success for strategic partnerships in hospital patient monitoring, ensuring adoption and optimizing monitoring solutions. Collaborate with internal teams for seamless project delivery and support customer objectives.

The Client Success Advisor will drive adoption and retention of the GRC platform, providing tailored solutions and best practices to clients while collaborating internally to improve the platform based on client needs.

The Client Success Advisor will guide clients in optimizing GRC platform usage, ensure adoption, drive customer retention, and collaborate internally to improve services.

Manage and mentor a team of CSMs, own accounts, drive onboarding and retention, maximize expansion, and enhance customer value throughout the lifecycle.

The Head of Customer Success will build and lead the post-sales function, ensuring smooth customer integrations and fostering expansion on Turnkey's platform while managing a team.

Drive customer engagement and onboarding, identify growth opportunities, and resolve issues as a trusted advisor for enterprise clients.