Top Senior Customer Success Jobs in NYC, NY

Lead and mentor a team of Customer Success Managers to drive customer satisfaction, retention, and product adoption, while managing strategic accounts and processes.

The Enterprise Customer Success Manager will guide enterprise clients in utilizing AI tools for marketing success, ensuring high engagement and satisfaction with their software solutions.

The Customer Success Manager leads efforts to enhance customer satisfaction and retention, utilizing data analytics and cross-functional collaboration to reduce churn and improve engagement across various customer segments.

As a Customer Success Manager, you will manage relationships with strategic school districts, promote BrainPOP's resources, facilitate onboarding, and pursue growth opportunities while ensuring customer satisfaction and retention.

The Senior Customer Success Manager will drive user adoption and retention, develop relationships in the advisory space, and support the wider team, leveraging customer feedback for product enhancement.

The role involves engaging with major clients to enhance their use of IoT products, ensuring safety and efficiency in operations, and collaborating with internal teams to drive customer success.

As a Senior Customer Success Engineer, you will lead customer deployments, monitor system health, and drive solution adoption to optimize security value for strategic accounts.

Lead a team of Client Success Managers, ensuring client retention and strategic partnerships while managing a small portfolio. Drive performance through coaching and data-driven decisions using Salesforce.

The Client Success Manager builds strong client relationships, drives engagement, identifies opportunities, and enhances service delivery through strategic oversight and consultative selling.

The Strategic Customer Success Manager will manage relationships with key healthcare clients, drive retention and expansion, offer strategic insights, and collaborate cross-functionally to enhance customer satisfaction and company growth.

The Principal Customer Success Manager fosters relationships with key clients, drives product adoption, and mentors team members to enhance customer engagement and satisfaction.

The Senior Customer Success Manager will manage relationships with upper mid-market education accounts, drive customer adoption, ensure renewals, and collaborate cross-functionally to enhance customer success.

As a Principal Customer Success Manager, you will drive engagement and retention for high-value accounts, leveraging technical expertise and consultative skills to maximize customer value and identify growth opportunities.

The Senior Enterprise Customer Success Manager at Drata will manage executive relationships, drive outcomes in compliance programs, and align product capabilities with customer growth and security.

Lead the Client Success team focusing on revenue growth and operational efficiency. Develop workflows, mentor team members, and enhance client relationships while ensuring team accountability and performance.

The Client Success Director manages enterprise client relationships, overseeing implementation, engagement, and renewals while ensuring a high-quality client experience.

Lead enterprise customer success strategy and drive renewal outcomes for strategic accounts, building strong relationships and managing a Customer Success team.

The Senior Customer Success Manager at Drata will lead strategic customer relationships, ensure compliance program success, and drive measurable business outcomes while guiding customers through complex frameworks.

Manage client relationships and programmatic ad campaigns, ensuring successful execution while identifying growth opportunities through data analysis and account management strategies.

The role involves managing customer relationships, driving product adoption, ensuring customer satisfaction, and identifying upsell opportunities within a book of business.

The Client Success Director leads client growth strategies, manages high-stakes negotiations, and coaches a team to deliver exceptional ROI through data-driven narratives, fostering C-suite relationships and enhancing client success.

The Enterprise Customer Success Manager will manage enterprise accounts, driving adoption, retention, and expansion while building relationships and overseeing customer success plans.

The Strategic Customer Success Lead manages strategic accounts, ensuring value delivery, advising on AI strategies, and collaborating cross-functionally for customer success.

The Customer Success Engineering Manager at WalkMe leads a CSE team, overseeing delivery, driving customer adoption, and ensuring operational excellence. They are responsible for mentoring, delivery management, and creating impactful customer solutions while promoting a proactive methodology and cross-functional collaboration.

The Customer Success Manager will guide customers through onboarding and adoption of F5 solutions, ensuring they maximize value from their investment and advocating for their needs across the organization.