Top Senior Customer Success Jobs in NYC, NY

As a Client Success Manager, you will develop relationships with key stakeholders, enhance product value, ensure client satisfaction, and identify revenue opportunities. Your role involves defining client success metrics, analyzing usage data, and communicating feedback internally.

The Customer Success Manager will manage relationships with financial institutions, ensuring they achieve their business goals using Q2's solutions through strategic guidance and customer advocacy.

The Senior Manager of GTM Engineering leads a team of GTM Engineers, focusing on forecasting, coaching, performance inspection, and scaling client interventions. They drive discipline and accountability while collaborating with various departments to ensure successful client outcomes.

Lead and mentor a team of Customer Success Managers, manage enterprise accounts focusing on renewal and expansion, and optimize client relationships and strategies to achieve KPIs.

The Sales & Customer Success Enablement Manager will design and implement training programs for Sales and Customer Success teams, enhancing performance and customer experiences.

The Enterprise Customer Success Manager will oversee customer relationships, drive adoption and revenue, and collaborate across teams to enhance product value and optimize performance.

As a Customer Success Engineer, you'll drive adoption and satisfaction for enterprise customers using Deepgram's voice AI technology, fostering strong relationships and aligning technical solutions with business objectives.

Manage a portfolio of mid-market customers to drive product adoption, retention, and growth by delivering value and optimizing the Unanet platform.

The Head of Customer Success leads the customer lifecycle at ArcSite, improving onboarding, reducing churn, and ensuring customer satisfaction through strategic initiatives and cross-functional collaboration.

The Customer Success Manager will lead initiatives with federal agency customers, ensuring project success, client satisfaction, and alignment between teams. This role requires collaboration with internal leadership and managing contract administration.

The role involves leading customer success for global agency partnerships, enhancing client relationships, developing strategies, and mentoring a team to ensure successful campaign execution.

The Senior Customer Success Manager will oversee client relationships, ensure satisfaction, drive engagement, and identify growth opportunities while collaborating with internal teams.

The Vice President, Client Success Team Lead will build and lead client success teams, focusing on maximizing revenue growth through an engaging client experience and collaboration with cross-functional teams.

Oversee a team of Strategic Customer Success Managers to ensure retention and upsell targets are met for high-value accounts while leveraging data for client advocacy and internal collaboration.

Drive customer engagement and onboarding, identify growth opportunities, and resolve issues as a trusted advisor for enterprise clients.

The Senior Customer Success Manager drives customer outcomes, maximizes retention, and manages strategic relationships to achieve measurable business results.

Lead the Customer Success team to maximize client engagement, retention, and revenue growth for Vivian Health's healthcare staffing agency customers.

The Senior Customer Success Manager will ensure customer success with Adobe's solutions, drive adoption, manage enterprise accounts, and lead effective communication across teams.

As a Senior Customer Success Manager, you will engage with clients to maximize their use of Numerix products, drive strategic engagements, gather feedback, and enhance customer satisfaction.

Lead and mentor a team of Customer Success Managers, developing strategies for client engagement and satisfaction, particularly with enterprise clients.

The Technical Customer Success Manager will enhance post-sales operations, troubleshoot customer issues, engage proactively for renewals, and collaborate with product teams to ensure customer satisfaction and feedback is integrated into future developments.

The Customer Success Lead will manage client relationships, drive product adoption, build customer success systems, and gather customer feedback to improve services. This role focuses on enhancing customer satisfaction and engagement while preparing for future team expansion.

Manage a high-performing Technical Success team focused on API solutions, driving customer adoption, growth, and satisfaction while coaching team members on technical aspects.

As a Senior Customer Success Manager, you will drive customer engagement and adoption of Persado's platform, build relationships, track success metrics, and identify growth opportunities while collaborating with cross-functional teams.

Manage customer and channel partner relationships, ensure a first-class experience, track performance, and drive growth while resolving issues.