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Top Senior Customer Success Jobs in NYC, NY

Reposted 2 Days AgoSaved
Remote or Hybrid
New York, NY
92K-139K Annually
Senior level
92K-139K Annually
Senior level
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Senior Customer Success Manager will enhance client relationships and drive outcomes using PrecisionLender, managing accounts and ensuring business success.
Top Skills: PrecisionlenderSalesforce
Reposted 12 Days AgoSaved
Remote or Hybrid
New York, NY
165K-220K Annually
Senior level
165K-220K Annually
Senior level
Productivity • Sales • Software
The Senior Customer Success Team Manager will lead a team of Customer Success Managers, drive retention and growth, and develop processes for improvement while managing executive relationships and KPIs.
Top Skills: Cs Tools
Reposted 12 Days AgoSaved
Remote or Hybrid
New York, NY
150K-200K Annually
Senior level
150K-200K Annually
Senior level
Productivity • Sales • Software
Lead the Customer Success team to drive customer retention and growth, manage team performance, and develop strategies to improve customer engagement.
Top Skills: Cs Tools
Reposted 12 Days AgoSaved
Remote or Hybrid
New York, NY
140K-165K Annually
Senior level
140K-165K Annually
Senior level
Productivity • Sales • Software
Build and maintain strong client relationships, manage customer onboarding, drive product adoption, and collaborate with internal teams to promote client success.
Top Skills: B2B Saas
Reposted 12 Days AgoSaved
Hybrid
New York, NY
155K-170K Annually
Senior level
155K-170K Annually
Senior level
AdTech • Big Data • Digital Media • Software
The Director of Client Success manages Account Managers overseeing online video ad campaigns. Responsibilities include strategy development, team leadership, and client relationship management for growth objectives.
Top Skills: Digital AdvertisingDigital Media PlanningProgrammatic BuyingRtb
Reposted 3 Days AgoSaved
Easy Apply
Remote or Hybrid
New York, NY
Easy Apply
90K-110K Annually
Senior level
90K-110K Annually
Senior level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Success Manager oversees client relationships, ensuring campaign success, managing project timelines, and driving account growth through data-driven strategies and collaboration with internal teams.
Top Skills: ExcelPowerPoint
Reposted 3 Days AgoSaved
Easy Apply
Remote or Hybrid
New York, NY
Easy Apply
97K-147K Annually
Senior level
97K-147K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.
Top Skills: IotSaaS
Reposted 14 Days AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
116K-175K Annually
Senior level
116K-175K Annually
Senior level
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
As an Enterprise Customer Success Manager, you'll advise key customers on maximizing platform use, drive satisfaction, retention, and manage post-sales activities while collaborating with various internal teams.
Reposted 14 Days AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
87K-172K Annually
Senior level
87K-172K Annually
Senior level
Big Data • Cloud • Software • Database
The Senior Customer Success Manager will drive customer success initiatives, ensuring client satisfaction and retention while fostering strong relationships with users of MongoDB's platform.
Reposted 4 Days AgoSaved
Easy Apply
Remote or Hybrid
New York, NY
Easy Apply
Senior level
Senior level
Legal Tech • Software • Generative AI
The Enterprise Customer Success Manager will drive adoption and satisfaction of legal tech solutions, manage client relationships, and contribute to product evolution, ensuring a high retention rate and client success.
Top Skills: Legal TechSaaS
Reposted 4 Days AgoSaved
Easy Apply
Remote or Hybrid
New York, NY
Easy Apply
97K-131K Annually
Senior level
97K-131K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Manager of Enterprise Customer Success leads the team in ensuring customer adoption and value from Samsara's solutions, setting strategies and KPIs, fostering team culture, and managing high-level client relationships.
Top Skills: Gainsight
Reposted 5 Days AgoSaved
Remote or Hybrid
New York, NY
5-5 Annually
Senior level
5-5 Annually
Senior level
Information Technology • Sales • Security • Cybersecurity • Automation
As an Enterprise Customer Success Manager, you will manage relationships with 30-40 Enterprise customers, ensuring their success through onboarding, adoption, and strategic account planning while advocating for their needs internally at Silverfort.
Top Skills: Active DirectoryCybersecurityIdentity ProtectionInformation SecurityLinuxNetworkingWindows
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Reposted 5 Days AgoSaved
Remote or Hybrid
New York, NY
95K-130K Annually
Senior level
95K-130K Annually
Senior level
Automotive • Big Data • Insurance • Software • Transportation
The Senior Client Success Manager leads client activities in the Insurance LOB, focusing on relationship management, financial performance, and client satisfaction. Responsibilities include guiding clients towards best practices and ensuring effective internal collaboration for service improvement.
Top Skills: Google SuiteHubspotSalesforce CRMSigma
6 Days AgoSaved
Remote or Hybrid
New York, NY
81K-173K Annually
Senior level
81K-173K Annually
Senior level
Consumer Web • Coupons • Healthtech • Social Impact • Pharmaceutical
The Account Manager will manage relationships with Pharmaceutical clients, ensure satisfaction, drive revenue growth, and deliver successful campaigns.
Top Skills: AsanaJIRASalesforce
6 Days AgoSaved
Easy Apply
Remote or Hybrid
New York, NY
Easy Apply
97K-131K Annually
Senior level
97K-131K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves engaging with major clients to enhance their use of IoT products, ensuring safety and efficiency in operations, and collaborating with internal teams to drive customer success.
Top Skills: IotSaaS
6 Days AgoSaved
Easy Apply
Remote or Hybrid
New York, NY
Easy Apply
97K-131K Annually
Senior level
97K-131K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage the Enterprise Customer Success team, ensuring customer satisfaction and successful adoption of solutions. Provide coaching, define strategies, manage team KPIs, and foster a positive team culture.
Reposted 15 Days AgoSaved
Hybrid
New York, NY
150K-200K Annually
Senior level
150K-200K Annually
Senior level
Software
As a Customer Success Engineer, you'll solve complex technical problems for customers, design reusable solutions, and collaborate with Customer Success Managers to ensure successful API implementation and integration.
Top Skills: AWSAzureGitJavaScriptNode.jsTypescript
Reposted 22 Days AgoSaved
Easy Apply
Hybrid
New York, NY
Easy Apply
140K-165K Annually
Senior level
140K-165K Annually
Senior level
Fintech • Information Technology • Software • Financial Services
The Senior Client Success Manager will manage a portfolio of accounts, ensuring customer satisfaction, retention, and identifying growth opportunities while acting as a strategic advisor.
Top Skills: AmlCipFraud PreventionKycSaas Solutions
Reposted 7 Days AgoSaved
Easy Apply
Remote
New York, NY
Easy Apply
211K-300K Annually
Senior level
211K-300K Annually
Senior level
Big Data • Fintech • Mobile • Payments • Financial Services
Lead Affirm's SMB Client Success organization, driving retention, revenue growth, and strategy development to optimize operations and enhance merchant engagement.
Reposted 8 Days AgoSaved
Easy Apply
Remote or Hybrid
New York, NY
Easy Apply
100K-151K Annually
Senior level
100K-151K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves owning and evolving the Customer Success technology ecosystem, focusing on Gainsight and collaborating with various tools to enhance customer experience and support operations.
Top Skills: CertiniaGainsightGongJIRAMatikSalesforceWorkatoZapier
Reposted 10 Days AgoSaved
Easy Apply
Remote or Hybrid
New York, NY
Easy Apply
Senior level
Senior level
Legal Tech • Software • Generative AI
As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.
Top Skills: Legal Tech SolutionsSaaS
11 Days AgoSaved
Easy Apply
Remote
New York, NY
Easy Apply
115K-135K Annually
Senior level
115K-135K Annually
Senior level
AdTech • Artificial Intelligence • Cloud • Digital Media • Marketing Tech • Analytics • Consulting
The Client Success Director drives retention and growth for top brand accounts, curating sales narratives, leading high-stakes negotiations, and ensuring clients leverage their tech stack for optimal business outcomes.
Top Skills: Adobe AnalyticsAnalyticsCloud-Based SolutionsData ScienceDigital MediaGa4Programmatic Media
11 Days AgoSaved
Easy Apply
Remote or Hybrid
New York, NY
Easy Apply
90K-105K Annually
Senior level
90K-105K Annually
Senior level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Success Manager at Zeta Global manages client budgets, develops marketing strategies, and ensures customer satisfaction through exceptional service and communication.
Top Skills: Campaign ManagementDigital MarketingEmail MarketingMulti-Omnichannel MarketingPowerPoint
11 Days AgoSaved
Easy Apply
Remote
New York, NY
Easy Apply
137K-237K Annually
Senior level
137K-237K Annually
Senior level
Artificial Intelligence • Cloud • eCommerce • Enterprise Web • Software • Design • Generative AI
The Senior Customer Success Manager will guide Enterprise customers through their Webflow journey, driving adoption and expansion while ensuring long-term success and health of customer accounts.
Top Skills: Ai-Native PlatformDigital Experience PlatformSaaS
Reposted 2 Days AgoSaved
In-Office or Remote
New York, NY
150K-180K Annually
Senior level
150K-180K Annually
Senior level
Artificial Intelligence • Software
The Customer Success Senior Manager will lead the Customer Success team, manage client relationships, drive customer retention, and oversee onboarding and adoption of AI solutions.
Top Skills: HubspotSalesforce
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