Top Senior Customer Success Jobs in NYC, NY

As a Senior Customer Success Manager, you'll partner with Federal/Military customers to ensure effective onboarding, train clients, set strategies, and measure success while collaborating with professional services and support teams.

Manage and develop a team of Onboarding Specialists, shape customer engagement strategies, and use data to monitor account health and retention metrics.

The role involves leading the Customer Success team, enhancing customer engagement strategies, and driving value realization for mid-market customers while fostering an inclusive team culture.

The Customer Success Manager drives value for customers by enhancing engagement with Enverus' software, managing customer relationships, and improving retention and satisfaction scores.

The Senior Customer Success Manager will drive user adoption and retention, develop relationships in the advisory space, and support the wider team, leveraging customer feedback for product enhancement.

The Senior Enterprise Customer Success Manager engages with Federal and Public Sector clients to drive value realization from Imprivata solutions, ensuring customer satisfaction, renewals, and product adoption while maintaining executive relationships and addressing complex client issues.

The Customer Success Manager oversees customer lifecycle, develops relationships, and ensures accurate records while promoting customer loyalty and problem resolution.

The Customer Success Manager will drive growth for strategic accounts, ensuring successful onboarding, value realization, and managing executive relationships while collaborating with internal teams.

As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.

As a Customer Success Engineer, you'll drive adoption and satisfaction for enterprise customers using Deepgram's voice AI technology, fostering strong relationships and aligning technical solutions with business objectives.

The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.

As a Strategic Accounts Customer Success Manager, you will drive customer satisfaction for major clients, manage renewals and upsells, and collaborate internally to enhance product usage and improve customer experience.

The Customer Advisor will enhance customer community strategies and ensure success through stakeholder engagement and strategic consulting, while managing multiple projects and collaborating cross-functionally.

The Customer Success Team Lead will lead a team, drive customer engagement, coach team members, track success metrics, and align with other departments to improve customer experiences.

As a Senior Sales Manager, you'll lead and develop a high-performing onboarding sales team, drive business initiatives, and promote a positive team culture while achieving commercial goals.

The Senior Manager, Customer Success will enhance B2B partner engagement and growth, driving product adoption and ensuring high satisfaction across EarnIn's portfolio.

Lead Client Success Operations, designing processes and tools for onboarding and client support, optimize workflows, and develop training programs. Drive data insights and build operational reports for performance tracking.

Lead and develop a team of Customer Success Managers, implement strategies for customer engagement, and improve operational processes to enhance the franchisee support function.

The Customer Success Manager will build relationships with government clients, drive AI adoption, and develop strategies to meet compliance and mission goals while enhancing client success.

The Customer Success Manager will oversee enterprise accounts, driving growth, renewals, and customer value through strategic account management and executive relationship building.

Lead customer success efforts to drive revenue, product adoption, and payments volume. Deepen relationships, implement custody solutions, identify upsell/cross-sell opportunities, perform financial/value analysis, and coordinate cross-functional initiatives to solve customer-specific business and operational challenges.

The Founding Customer Success Manager will lead customer onboarding and support, drive retention and growth, manage a portfolio of customers, and build scalable processes. The role requires extensive customer relationship management and data-driven decision-making.

As a Customer Success Manager, you will build relationships with enterprise accounts, ensure seamless integration into Salesforce, monitor account health, and drive contract renewals.

Lead Nitra's post-sale customer experience, managing the customer lifecycle from onboarding to engagement. Oversee a team of Customer Success Managers, design processes, and collaborate cross-functionally to drive customer satisfaction and retention.

The Director of Customer Success will lead a team to deliver exceptional post-sale support, develop customer success strategies, and foster strong relationships with clients while driving retention and value for the company.