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Top Senior Customer Success Jobs in NYC, NY

Reposted 4 Days AgoSaved
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Remote or Hybrid
New York, NY
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Senior level
Senior level
Legal Tech • Software • Generative AI
As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.
Top Skills: Legal Tech SolutionsSaaS
Reposted 4 Days AgoSaved
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Remote or Hybrid
New York, NY
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90K-110K Annually
Senior level
90K-110K Annually
Senior level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Senior Client Success Manager oversees client relationships, ensuring campaign success, managing project timelines, and driving account growth through data-driven strategies and collaboration with internal teams.
Top Skills: ExcelPowerPoint
Reposted 4 Days AgoSaved
Remote
New York, NY
150K-195K Annually
Senior level
150K-195K Annually
Senior level
Artificial Intelligence • Machine Learning • Natural Language Processing • Software • Conversational AI
As a Customer Success Engineer, you'll drive adoption and satisfaction for enterprise customers using Deepgram's voice AI technology, fostering strong relationships and aligning technical solutions with business objectives.
Top Skills: AIAPIsMachine LearningSpeech-To-TextText-To-Speech
14 Days AgoSaved
In-Office or Remote
New York, NY
123K-194K Annually
Senior level
123K-194K Annually
Senior level
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
The Senior Customer Success Manager at Atlassian supports customer success through implementation and renewal management, ensuring product utilization and driving business alignment for account growth.
Top Skills: Artificial IntelligenceAtlassian ProductsCloudDeveloper ToolsSaaS
Reposted 5 Days AgoSaved
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Remote or Hybrid
New York, NY
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101K-153K Annually
Senior level
101K-153K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.
Top Skills: IotSaaS
Reposted 5 Days AgoSaved
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Remote
New York, NY
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98K-165K Annually
Senior level
98K-165K Annually
Senior level
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
As a Strategic Accounts Customer Success Manager, you will drive customer satisfaction for major clients, manage renewals and upsells, and collaborate internally to enhance product usage and improve customer experience.
Reposted 10 Days AgoSaved
In-Office or Remote
New York, NY
130K-145K Annually
Senior level
130K-145K Annually
Senior level
Software
The Customer Advisor will enhance customer community strategies and ensure success through stakeholder engagement and strategic consulting, while managing multiple projects and collaborating cross-functionally.
Top Skills: AICommunity ManagementCustomer SuccessStrategic Consulting
Reposted 6 Days AgoSaved
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Remote or Hybrid
New York, NY
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101K-136K Annually
Senior level
101K-136K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Manager of Enterprise Customer Success leads the team in ensuring customer adoption and value from Samsara's solutions, setting strategies and KPIs, fostering team culture, and managing high-level client relationships.
Top Skills: Gainsight
Reposted 16 Days AgoSaved
In-Office
New York, NY
40K-100K Annually
Senior level
40K-100K Annually
Senior level
Artificial Intelligence
The Customer Success Team Lead will lead a team, drive customer engagement, coach team members, track success metrics, and align with other departments to improve customer experiences.
Reposted 16 Days AgoSaved
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Hybrid
New York, NY
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119K-155K Annually
Senior level
119K-155K Annually
Senior level
Healthtech • Information Technology • Software • Telehealth
As a Senior Sales Manager, you'll lead and develop a high-performing onboarding sales team, drive business initiatives, and promote a positive team culture while achieving commercial goals.
Reposted 2 Days AgoSaved
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Remote
New York, NY
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120K-150K Annually
Senior level
120K-150K Annually
Senior level
Fintech • Payments • Financial Services
The Senior Manager, Customer Success will enhance B2B partner engagement and growth, driving product adoption and ensuring high satisfaction across EarnIn's portfolio.
Top Skills: Customer SuccessData AnalysisFintechHr TechMarketingPartner ManagementSaaS
Reposted 8 Days AgoSaved
Remote
New York, NY
114K-114K Annually
Senior level
114K-114K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Senior Customer Success Manager oversees customer relationships, drives engagement, manages projects, and collaborates cross-functionally to retain and grow enterprise accounts.
Top Skills: Google SuiteMS OfficeSalesforce CRMSlack
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Reposted 8 Days AgoSaved
Easy Apply
Remote or Hybrid
New York, NY
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190K-220K Annually
Senior level
190K-220K Annually
Senior level
Marketing Tech • Real Estate • Software • PropTech • SEO
Lead Client Success Operations, designing processes and tools for onboarding and client support, optimize workflows, and develop training programs. Drive data insights and build operational reports for performance tracking.
Top Skills: Ai-Powered SolutionsGongProject Management ToolsSalesforceTelephony Systems
9 Days AgoSaved
Easy Apply
Remote
New York, NY
Easy Apply
150K-180K Annually
Senior level
150K-180K Annually
Senior level
Cloud • Information Technology
The Customer Success Manager will manage 50-100 accounts, drive growth, ensure onboarding, engage stakeholders, and identify expansion opportunities.
Top Skills: ChurnzeroCrm ToolsSalesforce
Reposted 9 Days AgoSaved
Easy Apply
Remote or Hybrid
New York, NY
Easy Apply
101K-136K Annually
Senior level
101K-136K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves engaging with major clients to enhance their use of IoT products, ensuring safety and efficiency in operations, and collaborating with internal teams to drive customer success.
Top Skills: IotSaaS
Reposted 9 Days AgoSaved
Easy Apply
Remote or Hybrid
New York, NY
Easy Apply
101K-136K Annually
Senior level
101K-136K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage the Enterprise Customer Success team, ensuring customer satisfaction and successful adoption of solutions. Provide coaching, define strategies, manage team KPIs, and foster a positive team culture.
Reposted 20 Days AgoSaved
Hybrid
New York, NY
125K-201K Annually
Senior level
125K-201K Annually
Senior level
Consumer Web • eCommerce • Marketing Tech • Payments • Software • Design • SEO
The Sales & Customer Success Enablement Manager will design and implement training programs for Sales and Customer Success teams, enhancing performance and customer experiences.
Top Skills: AvarraCRMGongHighspotLmsSalesforceSalesloftSeismic
Reposted 11 Days AgoSaved
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Remote
New York, NY
Easy Apply
Senior level
Senior level
Enterprise Web • Mobile • Professional Services • Software
As Lead Research Advisor at Dscout, you will enhance customer relationships, drive platform adoption, mentor staff, and manage research projects collaboratively with clients and internal teams.
Reposted 7 Days AgoSaved
Easy Apply
Remote
New York, NY
Easy Apply
Senior level
Senior level
Cloud • Software • Consulting
The Customer Success Manager will lead initiatives with federal agency customers, ensuring project success, client satisfaction, and alignment between teams. This role requires collaboration with internal leadership and managing contract administration.
Top Skills: AgileCustomer SuccessDigital TransformationFederal ContractingProject Management
Reposted 22 Days AgoSaved
In-Office
New York, NY
130K-170K Annually
Senior level
130K-170K Annually
Senior level
Artificial Intelligence • Software • Automation
Manage strategic customer accounts, driving business outcomes and maximizing value. Collaborate cross-functionally to develop customer journey, retention strategies, and product feedback.
Top Skills: AICustomer Relationship ManagementWorkforce Management
Reposted 22 Days AgoSaved
Remote or Hybrid
New York, NY
120K-140K Annually
Senior level
120K-140K Annually
Senior level
Productivity • Sales • Software
The Customer Success Manager will build strong relationships with clients, manage onboarding, drive product adoption, and collaborate across teams to ensure client success with monday.com.
Reposted 13 Days AgoSaved
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Remote or Hybrid
New York, NY
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100K-152K Annually
Senior level
100K-152K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Senior Program Manager will lead strategic programs in Customer Success, focusing on operational improvements and enhancing the customer experience through effective management and collaboration with stakeholders.
24 Days AgoSaved
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Hybrid
New York, NY
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145K-167K Annually
Senior level
145K-167K Annually
Senior level
HR Tech • Payments • Professional Services • Software
Lead the Customer Success Management team, ensuring performance, coaching managers, and retaining customers while driving revenue growth. Oversee operations and implement efficient systems for relationship management.
Reposted 15 Days AgoSaved
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Remote
New York, NY
Easy Apply
170K-260K Annually
Senior level
170K-260K Annually
Senior level
Healthtech • HR Tech • Software
Lead the Customer Success team to maximize client engagement, retention, and revenue growth for Vivian Health's healthcare staffing agency customers.
Top Skills: Ai-Driven Platform
4 Minutes AgoSaved
In-Office or Remote
New York, NY
139K-170K Annually
Senior level
139K-170K Annually
Senior level
Artificial Intelligence • Software
Lead strategic post-sale relationships for complex healthcare accounts, owning adoption, value realization, governance, and cross-functional coordination. Serve as executive advisor, drive value roadmaps, manage risks/escalations, support renewals/expansions, and maintain on-site presence to ensure measurable outcomes and long-term retention.
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