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Top Senior Level Customer Success Jobs in NYC, NY

7 Days Ago
Easy Apply
Hybrid
New York, NY
Easy Apply
170K-190K Annually
Senior level
170K-190K Annually
Senior level
Marketing Tech • Software
As Director of Customer Implementation & Support, you will lead the onboarding and support processes, ensuring customer satisfaction and retention. You will develop and execute strategies aligning with growth objectives and manage cross-functional teams to meet customer goals while driving innovation and accountability.
7 Days Ago
Hybrid
New York, NY
190K-213K Annually
Senior level
190K-213K Annually
Senior level
Artificial Intelligence • Healthtech • Professional Services • Analytics • Consulting
As a Medical Affairs Client Lead at ZS, you will manage multiple projects, interact with clients, motivate team members, ensure high-quality work, and maintain relationships with key decision makers. You will provide thought leadership, support capability development, and drive business growth across various practice areas.
7 Days Ago
Easy Apply
New York, NY
Easy Apply
Senior level
Senior level
Fintech • News + Entertainment • Software • Database • Financial Services
The Senior Compliance Specialist advises product and technology teams on privacy and regulatory matters, identifying compliance risks in product design. Responsibilities include developing compliance materials, researching regulations, and responding to product compliance inquiries.
9 Days Ago
Easy Apply
Hybrid
New York, NY
Easy Apply
130K-150K Annually
Senior level
130K-150K Annually
Senior level
AdTech • Artificial Intelligence • Information Technology • Marketing Tech • Social Media • Software • Generative AI
As an Agency Client Partner, the role involves developing and executing a comprehensive agency growth strategy, driving revenue growth through partnerships, winning new business opportunities, building relationships with key stakeholders, and presenting Smartly's value proposition to agency teams.
9 Days Ago
New York, NY
67K-117K Annually
Senior level
67K-117K Annually
Senior level
Information Technology • Internet of Things • Mobile • On-Demand • Software
The Senior Real-Time Graphics Specialist will develop templates, manage multiple real-time graphic systems, troubleshoot graphics issues, and collaborate with producers for studio content. This role involves mentoring team members and participating in graphic workflows across news and sports productions.
Top Skills: After EffectsJavaScriptJSONSQLXML
10 Days Ago
Easy Apply
Hybrid
New York, NY
Easy Apply
Senior level
Senior level
AdTech • Artificial Intelligence • Machine Learning • Marketing Tech • Software • Sports • Big Data Analytics
The Vice President of Customer Success will lead the North American Customer Success team for Genius Sports' FANHub advertising platform, focusing on customer satisfaction and revenue growth. Responsibilities include overseeing client onboarding, campaign execution, mentoring the team, collaborating with sales and marketing, and tracking performance metrics to optimize customer outcomes.
13 Days Ago
Hybrid
New York, NY
Senior level
Senior level
Fintech • Mobile • Payments • Social Impact • Financial Services
The Senior Client Success Manager will be responsible for managing client relationships, ensuring client satisfaction, and driving growth through data analysis and feedback. This includes issue resolution, performance data interpretation, and collaboration with internal teams to enhance product offerings.
Top Skills: SQL
13 Days Ago
Hybrid
New York, NY
Senior level
Senior level
Artificial Intelligence • Productivity • Software
This role involves providing high-level technical support to enterprise customers, troubleshooting complex issues, and developing processes for issue resolution. The person will collaborate with internal teams and contribute to knowledge resources while maintaining customer satisfaction and engagement.
Top Skills: JavaJavaScriptPythonTypescript
16 Days Ago
Easy Apply
Hybrid
New York, NY
Easy Apply
112K-180K Annually
Senior level
112K-180K Annually
Senior level
Cloud • Enterprise Web • Software
As a Senior Customer Success Manager, you will manage a portfolio of 20-25 global enterprise customers, focusing on their business outcomes and driving their success with the Templafy solution. You will collaborate with internal teams, develop relationships within customer organizations, and contribute to the company's growth by ensuring customer satisfaction and retention.
18 Days Ago
Remote
New York, NY
Senior level
Senior level
Healthtech • Social Impact • Software
The Senior Clinical Excellence Specialist (PMHNP) supports licensed therapists and prescribers in enhancing their clinical skills, ensuring compliance with regulatory standards, and promoting continuous quality improvement in mental health practices. Responsibilities include outreach, one-on-one training sessions, monitoring quality initiatives, providing feedback on documentation, and fostering collaboration among clinical peers.
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