Top Senior Operations Manager Jobs in NYC, NY

The Product Operations Manager ensures the stability and reliability of cloud-native systems, leading incident response, managing on-call operations, and driving operational improvements through automation and coordination across teams.

Own KYB/AML and wallet screening infrastructure, lead compliance policy reviews, onboard and monitor counterparties, maintain compliance records, and coordinate with product and engineering. Support loan portfolio covenant monitoring, manage borrower reporting and service provider SLAs, and build tracking tools and dashboards for ongoing monitoring.

The Operations Manager oversees government contracts, manages team performance, and provides training while ensuring quality service delivery and team development.

Lead end-to-end post-trade clearing for Coinbase Derivatives Exchange, managing clearing, settlement, margining, reconciliation, incident escalation, external relationships, regulatory filings, and building a scalable clearing operations team.

The Senior Operations Manager oversees dealership operations, enhancing service quality, managing facilities, fostering OEM relationships, and developing team leadership while achieving revenue and customer satisfaction goals.

The Senior Channel Strategy & Operations Manager will define growth strategies and lead initiatives to enhance Grafana's channel business, collaborating with cross-functional teams, managing partner programs, and analyzing business performance.

The role involves managing Zip's account data infrastructure, leading territory planning, optimizing data quality, and driving automation with an emphasis on data operations and strategy.

The Manager of Strategy and Operations drives business operations for PayPal World, manages strategic initiatives, improves operations, and reports on progress in collaboration with teams.

The Demand Operations Program Manager will optimize pickup/drop-off experiences, manage community relations, report market health, and identify service disruptions in East Regional markets.

Manage technology operations for global studios, optimize processes, support users, ensure compliance, and integrate AI solutions. Collaborate with IT and vendors.

Lead pre-close and post-close operations for asset-backed facilities, manage custody and funding processes, coordinate lender submissions, monitor portfolio collateral and data integrity, partner cross-functionally, drive process improvements and automation using technology and AI tools.

The Manager, Claims & Fraud Operations leads investigative teams to mitigate fraud losses, ensuring compliance with regulations, and enhancing fraud prevention strategies. They oversee operations, develop staff, and collaborate with law enforcement.

Lead Aurora's operating cadence and strategic GTM initiatives. Partner cross-functionally to identify bottlenecks, build executive-ready analyses and models, and implement data-driven process, systems, and automation solutions including dashboards and AI-enabled workflows.

The Senior Strategic Operations Manager drives operational excellence by leading strategic initiatives, analyzing data, and optimizing processes across Mudflap, a marketplace in the trucking industry.

Lead high-impact strategic projects in Business Operations, oversee due diligence, collaborate with executives, and develop market strategies for BetterUp.

As a Manager in Strategy & Operations, you will support strategic priorities, conduct market analysis, develop business cases, and engage with senior stakeholders across Match Group.

The Workflow Operations Manager will lead LLM Labeling and Workflow Operations, focusing on operational decision-making, data labeling, quality assurance, and automation opportunities to enhance Doppel's cybersecurity products and services.

Lead the OPSS team to ensure operational data governance, master data accuracy, reporting and analytics, supplier oversight, and cost control. Provide management reporting, insights, and recommendations to improve cost efficiency, supplier performance, and operational decision-making while coordinating with Operations, Procurement, Finance, and Regional stakeholders.

Manage project execution, drive organizational alignment, develop deliverables, partner with teams, design processes, and support strategic planning activities.

Own and optimize end-to-end Salesforce and order-management workflows; translate business needs into technical requirements; lead cross-functional projects, testing, and releases; manage change, training, and documentation; and lead, coach, and prioritize work for a team of five to ensure consistent operational execution and scalability.

Lead execution of support organization initiatives: implement self-service and AI tooling, unify support across brands, build reporting/metrics and operational rhythms, drive process improvements and cross-functional alignment, document SOPs, and evolve into a strategic partner to VP of Support.

Lead Mission Lane's first-line operations risk function: build the team, define first- vs second-line accountability, partner with process owners to design controls, manage incident lifecycle, deliver executive risk reporting, and coordinate remediation with Legal, Risk, and Compliance.

Lead the Resource Planning team and manage capacity planning, resource assignments, and workforce forecasting. Support revenue operations and reporting using Salesforce/FinancialForce, produce executive reports and decks, drive process improvement, and lead operational cadences. Act as an operational lead for Services Transformation, partner with delivery leadership, and ensure data integrity and standardized processes across Professional Services.

The Creative Operations Senior Manager will oversee all creative workflows, manage resources, optimize processes, and ensure timely delivery of high-quality creative work across teams.

The Senior Manager of Platform Operations will identify and solve problems across e-commerce and customer experience, leveraging data, metrics, and customer feedback to implement solutions and drive improvements.