Top Senior Operations Manager Jobs in NYC, NY

Lead resolution of complex technical escalations for the DV+ platform, analyze large datasets with SQL, apply AI tools to automate workflows, troubleshoot multi-system integrations and APIs, and coordinate cross-functional initiatives with Product, Engineering, and Account Management.

Lead day-to-day Channel Operations and strategic GTM initiatives for Vanta's Partner business. Partner with Channel, GTM Ops, Business Systems, Finance, and Marketing to design scalable processes, governance, reporting, partner programs, attribution, pricing, and territory/account rules. Translate ambiguous problems into actionable operational recommendations, drive cross-functional projects from strategy through execution, and measure outcomes to improve partner and seller experiences.

As Operations Manager, you will oversee staffing, capacity planning, and the operational processes of the AI delivery organization, ensuring effective execution and financial performance.

The Manager will lead product discovery in eCommerce, managing teams to enhance the customer purchase journey through data-driven insights and cross-functional collaboration.

Lead cross-functional, high-impact initiatives across Product, Data, and Operations. Design and scale 0-1 initiatives, build repeatable processes, analyze complex data to set strategy, drive OKRs, and hire and manage a growing operations team to improve provider and patient outcomes.

Lead operational foundation for Customer Engineering: design territory and capacity plans, improve end-to-end CE processes, maintain Salesforce data standards, partner with Analytics, Business Systems, and Applied AI to identify automation/AI opportunities and drive adoption. Serve as CE pod lead and contribute to org-wide GTM initiatives.

The Operations Manager for Roadway Markings oversees daily operations, manages crews, ensures compliance, optimizes performance, and leads training initiatives to enhance team skills.

Lead and improve FCM operating model for listed derivatives by designing scalable processes, controls, and tooling. Drive launch readiness, automation, vendor management, and cross-functional initiatives while monitoring operational stability, reporting, and regulatory requirements in a high-stakes regulated environment.

The Operations Manager oversees site integration and operational efficiency, managing RSO teams and ensuring successful departmental setups across multiple facilities with a focus on continuous improvement.

Own and maintain the GTM tech stack: map systems, ensure integrations (Salesforce/HubSpot/etc.) and data fidelity, audit workflows, build automation and dashboards, define KPIs, and drive a tech roadmap that reduces friction and improves GTM team productivity. Partner cross-functionally and report to SVP of CS & Business Operations.

Plan and execute North American field marketing and ABM programs—executive events, partner activities, webinars, and digital campaigns—aligned with Sales and Customer Success to generate, influence, and accelerate pipeline. Manage vendors, budgets, logistics, measurement of attribution and ROI, and build repeatable playbooks to scale programs.

Leads modernization of sales, support, success, and enablement operations through process redesign, AI-driven support, CRM tooling, knowledge-base management, enablement portals, metrics, dashboards, automations, and internal tools. Partners cross-functionally with product, systems, data, and enablement teams to implement solutions, improve customer experiences, support launches, and drive adoption.

The Operations Manager oversees government contracts, manages team performance, and provides training while ensuring quality service delivery and team development.

Own KYB/AML and wallet screening infrastructure, lead compliance policy reviews, onboard and monitor counterparties, maintain compliance records, and coordinate with product and engineering. Support loan portfolio covenant monitoring, manage borrower reporting and service provider SLAs, and build tracking tools and dashboards for ongoing monitoring.

Lead AI-informed workforce capacity planning and forecasting for Compliance Operations. Partner with Finance, Legal, and Ops to build scenario-based staffing models, cost and OpEx forecasts, and drive opportunities from analysis through execution. Communicate capacity risk and regulatory readiness to senior leadership and act as a WFM center of excellence across adjacent teams.

Lead and transform in-house creative operations: implement scalable workflows, manage production timelines and budgets, plan capacity and vendor networks, pilot AI and automation, and ensure cross-functional alignment to improve creative delivery, measurement, and operational efficiency.

The Manager of Network Strategy & Partner Operations will design, scale, and optimize BlinkRx's pharmacy network, leading partnerships and cross-functional initiatives while implementing automation and AI technologies.

Partner with the Founder to build and run company operations: translate vision into plans, lead hiring and training, create SOPs and KPIs, manage performance and escalations, oversee cross-functional leaders, and deliver projects on time while protecting quality and scaling service operations.

Lead strategy, design, and scaling of a national pharmacy fulfillment network. Own partner relationships, negotiate contracts, define performance frameworks, embed network needs across Product/Engineering/Finance, and drive AI-enabled automation and SLA governance to improve cost, service, scalability, and risk outcomes.

The SVP, Commercial Operations is responsible for executing cross-sell initiatives, improving sales workflows, and coordinating commercial strategies across teams to achieve measurable results in client engagement and revenue growth.

Partnering directly with senior leadership, own growth metrics, operating cadence, OKRs, and funnel analytics for PLG and Creator products. Build dashboards and models, run recurring reviews, recommend CRO tests, translate data into executive narratives, and lead cross-functional initiatives to drive acquisition, activation, conversion, retention, and expansion.

Field-based operations leader who supports local managers and frontline teams across Bronx and Westchester. Owns day-to-day issue follow-up, facilities coordination, operational audits, process rollout, coaching, and continuous improvement. Drives action plan completion, escalates risks and trends to regional leadership, and ensures consistent execution of operating procedures and compliance.

The Senior Operations Manager leads strategy development, manages performance evaluation, and oversees operational excellence across multiple sites, ensuring compliance and driving continuous improvement.

Lead creation and lifecycle management of SOPs, change management, and operational readiness. Partner with IT, Compliance, and Training to support system rollouts, validate workflows, and enable adoption. Monitor standards adherence, drive continuous improvement, and maintain performance dashboards to inform leadership decisions.

Lead a Banking/Payment Operations team overseeing monitoring of Fedwire, SWIFT, ACH, checks, and stablecoins. Coach analysts, manage exceptions/escalations, build scalable onboarding and QA frameworks, drive AI adoption for operational efficiency, partner cross-functionally with Compliance/Legal/Product/Engineering, and translate frontline insights into leadership reporting while improving controls and automation.