68 Gaming Companies in NYC

Working on project prioritization, project management and delivery communication. Managing the workload and day to day of data scrum team. Working on roadmap planning, targets and scrum team objectives.  Communicating roadmap and objectives clearly to stakeholders. Guiding stakeholders on their information needs for their respective processes and operations while working on new projects to facilitate the requirement gathering process. Facilitating in the overall data architecture including the investigation of different data assets across multiple functions of the organization in order to allow the data team to gather knowledge in the company’s data assets, platforms and processes.

Organizing the Change Advisory Board and make sure that all changes to the production environment meet all requirements (operational, security, qualitative) before they are rolled out as the Change Manager. Ensuring continuous delivery, including automated testing and deployment of artefacts as the Release Manager.  Coordinating all the activities to recover dysfunctional services, as the Incident Manager.  Conducting root cause analyses, involving all involved parties, in order to ensure sustainable fixing of dysfunctional services, as the Problem Manager. Defining the procedures and coordinate the activities that are necessary to ensure the smooth implementation of changes and the knowledge transfer from test teams to operations teams. Defining the classification and prioritization of incidents and manage the flow of information and escalations among the involved teams to make sure that incidents are resolved in a timely manner. Working on the Continuous Service Improvements for the processes that you are responsible for. This includes the definition of meaningful SLAs and KPIs, automatic reporting to senior management and the gathering of feedback from all stakeholders within the Tipico Group.

Tipico is looking for experienced customer care representatives to be the face of our sportsbook customer service operation. We want representatives to engage with our clients using live chat and email and promote our brand by providing outstanding assistance to our customers. Having a passion or knowledge of sports and betting is ideal, but if not, we will provide an extensive training experience as well as continued development to make sure you stay up to date with what’s happening in the world of gaming and sports. Weekend availability is required for this role.

This role will be the starting point of our Tech department in the Tipico USA office. This person needs to have exceptional organizational and prioritization skills along with the ability to manage multiple tasks. They will need to work with teams throughout the organization to drive the technical visions and ensure we are maintaining strong relationships with regulators and our Tipico tech teams in the US and in Europe.

We are looking for someone who is able to write clean code to provision and maintain our existing cloud infrastructure. You will be the first point of contact to our Operations and Dev teams for any questions and issues regarding our platform. You will be responsible to have the right monitoring tools in place and react on upcoming alerts in 24/7 oncalls. You must have a positive attitude and the ability to understand the critical urgency of topics along with extremely strong analytical and problem-solving skills. Some of the day to day tasks will involve: