Pet Startups in NYC

Minimizing customer support tickets by adding more features on the Customer Portal. Adding a mixing plan option to checkout flow through which a customer could set a price and receive a plan that facilitates supplementing their current food with ours. Creating a referral management section in the Customer Portal. Simplifying the process of modifying an order once it has been billed and supporting partial refunds and billings. Create highly interactive content pages. Writing tests with Mocha, Jest, TestCafe.

Despite their name, social media platforms have largely become one-way communications channels where brands repurpose existing assets and passively "reach" and "engage" their audiences. At The Farmer's Dog, we want to put the "social" back in social media and use these platforms to spark genuine interactions with fans, followers, and current & prospective customers. That means creating content that gets people thinking and talking, understanding the idiosyncrasies of individual platforms, staying on top of the trends and topics that matter to dog people, and knowing when (and most importantly, when not) to capitalize on cultural moments. This role represents a unique opportunity to own our brand's strategy and activity across social platforms, grow and retain a passionate audience base, and in the process help dogs and dog people everywhere live their best lives.

We’re building a subscription based e-commerce business from the ground up and have plenty of interesting problems to solve. Our aim is to offer a seamless subscription experience through on-time production, customized products and best in class customer support. How are we different from a regular e-commerce? Each and every one of our customers has a completely unique subscription plan and shipping frequency. Every individual pack of food is produced for a specific dog and has the pet name and date of manufacturing printed straight on the pack. The average time from production to delivery is less than 2 weeks.

The Farmer’s Dog is looking for an innovate and analytical CRM & Email Marketing Associate. Your job will be to develop and optimize an efficient and impactful lifecycle communication ecosystem that spans multiple channels and marketing end-points. You’ll be joining the Growth Marketing Team, which partners with departments across the business to meaningfully grow The Farmer’s Dog’s active customer base. As such, your projects will be diverse in both execution (channel, creative, etc.) and goals (order rate, churn prevention, reengagement, retention, etc.). So, if you have a knack for driving results through data-lead executions and a profound appreciation for the impact of design/copy, this role is for you!

The Farmer’s Dog is looking for a Data Scientist specializing in natural language processing to join the Data Strategy & Insights team. You will be tasked with leveraging diverse data sets and your math & NLP skills to deepen and broaden the insights provided through our data as they relate to operations, finance, marketing, customer experience, and all aspects of our business.