Top Customer Success Jobs in NYC, NY

Responsible for designing and implementing training programs for Sales and Customer Success teams, improving performance through metrics, and collaborating with departments for training needs.

As a Business Development & Partnerships Manager, you'll drive strategic partnerships, evaluate opportunities, and manage stakeholder relationships to drive growth for EliseAI.

The Senior GTM Enablement Manager will design and enhance training initiatives for Sales and Customer Success teams, focusing on onboarding programs and performance metrics.

The Customer Education Specialist will manage onboarding processes, deliver training sessions, gather feedback, and enhance client experience with products.

The CX Solutions Specialist will design and implement AI-powered solutions, optimize support platforms, and enhance client experiences through automation and feedback analysis.

The VP of Customer Success at EliseAI will define a long-term vision for customer success, leading a high-performing team, and ensuring revenue growth through strong customer relationships and satisfaction.

As an On-Site Calling Specialist, you will conduct sentiment calls, troubleshoot issues, and support the Customer Success team while becoming an expert in the company’s product.

The Scaled Customer Success Manager will manage a high volume of accounts using data-driven strategies and tools to optimize customer engagement, retention, and satisfaction.

As an AI Operations Specialist, you'll monitor AI system performance, collaborate with teams to resolve issues, drive audits, and improve customer experience through feedback collection.

The role involves building and executing a VoC program, analyzing customer feedback, generating actionable insights, and collaborating cross-functionally to improve customer experience and product strategy.