Top Customer Success Jobs in NYC, NY

The Support Operations Manager leads Tier 2 support teams, drives service excellence, engages with customers, and develops staff to enhance customer experience in the Premium Video industry.

The Strategic Relationship Manager drives growth and manages publisher relationships for FreeWheel’s SSP, focusing on monetization strategies and collaboration with key stakeholders.

The Support Engineer 2 is responsible for product knowledge and technical support for Sales Representatives and customers, participates in product releases, assists in evaluating products, and provides problem resolution. Works collaboratively with the sales team and manages customer deployments and initiatives.

The Senior Customer Success Manager at FreeWheel oversees key accounts, ensuring client retention and satisfaction while providing guidance on platform features and solutions. This role includes mentoring team members and collaborating across departments to address client challenges and improve performance.

As a Support Engineer, you'll provide exceptional customer support, analyze issues, and develop solutions while mastering ad technologies. You'll collaborate with diverse teams and potentially work on high-profile events.

As a Support Engineer, you'll solve complex problems, provide technical support, and enhance customer experience in the advertising technology sector.

Intern will gain hands-on experience in strategic planning, research, and data analysis within the ad tech industry, collaborating across teams to support FreeWheel's goals.

The Sr. Technical Account Manager will work with premium publisher partners to optimize relationships, ensuring efficient use of FreeWheel's ad platforms and troubleshooting issues with delivery and performance.