Top Customer Success Jobs in NYC, NY

Lead the Client Success team focusing on revenue growth and operational efficiency. Develop workflows, mentor team members, and enhance client relationships while ensuring team accountability and performance.

As an Account Manager, you will lead client communications and coordinate marketing strategies, ensuring client satisfaction and successful campaign execution.

The AI Adoption Specialist empowers clients through training on Zeta's AI Marketing Platform, showcases AI capabilities at events, builds client relationships, shares best practices, and collaborates with the product team.

The Senior Client Success Manager will oversee a client portfolio, ensuring campaign success and growth through strategic partnerships in programmatic advertising.

Responsible for managing programmatic accounts, leading communications, optimizing campaigns, providing insights, and supporting sales opportunities. Requires strong programmatic expertise and analytical skills.

The Strategic Account Director connects presales strategy with post-sales execution, fosters collaboration, and develops client relationships to drive successful marketing outcomes.

Own a portfolio of clients as the primary contact to launch, manage, and optimize campaigns. Drive performance reviews, identify optimizations and upsell opportunities, develop client growth plans, coordinate cross‑functional teams, and ensure strong client relationships, retention, and account expansion.

The Client Experience Operations Manager oversees media project operations, manages project timelines, implements tracking tags, and ensures accurate attribution and tracking across marketing channels.

As a Customer Success Manager, you will lead client relationships, manage campaign execution, and coordinate internal teams to achieve successful marketing outcomes for clients.

As a Customer Success Manager, you will manage client relationships, drive platform adoption, support client engagement strategies, and oversee retention and revenue growth.