Top Customer Success Jobs in NYC, NY

The Sr. Analyst, Deal Desk drives operational excellence by managing deal desk operations, ensuring data accuracy in Salesforce, analyzing deal performance, and enabling sales teams through training materials and documentation.

The Strategic Relationship Manager drives growth and manages publisher relationships by developing monetization strategies and collaborating with internal teams to optimize sales and client satisfaction.

The Manager, Support Operations will lead Tier 2 support teams, engage customers, ensure service excellence, and drive operational success while fostering team development and improving customer experience.

The Senior Customer Success Manager oversees key accounts, providing strategic guidance and mentoring to ensure client satisfaction and retention while collaborating across teams to resolve issues.

Provide technical support and solutions for ad-serving platforms, assist Sales with customer deployments and modifications, and conduct needs analyses and product testing.

As a Support Engineer 1, you will provide customer support, analyze issues, deliver solutions, and develop use cases for engineering, ensuring customer satisfaction with FreeWheel's advertising technologies.

The Senior Product Marketing Manager will lead go-to-market strategies for agency-facing solutions, collaborating with teams to enhance product positioning and drive revenue growth.

The intern will gain hands-on experience in strategic planning and research within ad tech, conducting market analysis and developing financial models.

The Sr. Technical Account Manager manages relationships with publisher partners, ensuring effective utilization of FreeWheel's supply products and troubleshooting issues with programmatic and IO-based deals.