Designs and maintains scalable data pipelines and infrastructure, establishes data governance and quality standards, and drives technical decisions across Headway’s data platform. Partners with Product, Engineering, Analytics, Data Science, Infrastructure, Finance, and Insurance Systems to improve architecture, performance, reliability, security, and AI-readiness. Ensures data is complete, traceable, trustworthy, and suitable for powering internal tools and AI-driven insights.

Lead end-to-end quantitative market research, including research planning, surveys, advanced statistical analysis, synthesis, and stakeholder presentations. Build and manage brand and sentiment measurement programs, identify customer and market trends, and provide strategic recommendations for growth and product opportunities. Partner with business leaders, promote research-driven decision-making, and mentor junior researchers while scaling the organization’s research practice.

Lead and grow a data engineering team, define data platform architecture and reliability (warehouse, ingestion, transformations, orchestration), set engineering standards, partner cross-functionally to support analytics and ML, and translate technical decisions for executive stakeholders.