Lead the Customer Analytics team to drive business growth through customer insights and analytics. Collaborate with cross-functional teams to design data-driven strategies and ensure analytics rigor. Manage talent and promote a culture of insightfulness within the team.

Partner with U100 sales to drive small-business growth by delivering analysis, reports, dashboards, and strategic sales support. Recommend process improvements, correct operational errors, lead projects, train sales on platforms, and support renewals and financial/contract evaluations.