Top Tech Jobs & Startup Jobs in NYC, NY

Serve as the primary patient-facing contact handling check-in/check-out, patient registration, scheduling and triage, insurance verification, payment collection, medical records and referral coordination, HIPAA-compliant release of information, and patient education for office policies and telehealth usage.

Maintain and reconcile the general ledger, prepare journal entries, perform bank reconciliations, execute month-/year-end closes, support financial statement preparation and tax compliance, manage fixed assets, and assist auditors.

Design, build, test, deploy, and maintain full-stack web applications. Implement responsive front-ends, server-side APIs, and optimized databases. Automate CI/CD, manage cloud infrastructure, debug and test, and collaborate with designers and product managers to deliver features.

Generate and issue invoices, process payments, reconcile accounts, resolve billing discrepancies and customer inquiries, support collections, assist month-end closing and maintain organized billing records for audit and compliance.

Provide remote technical support for internal teams and external clients by responding to support tickets, troubleshooting software/hardware/tools, documenting solutions in a knowledge base, and escalating complex issues to Engineering.

Provide technical support by responding to help desk tickets, troubleshoot software and hardware issues, document solutions in a knowledge base, and escalate complex bugs to Engineering.

Support onboarding of new customers onto the Turquoise platform by managing revenue cycle and analytics setup, completing project management tasks, assisting the Implementation Manager with onboarding playbooks, and validating customer data during initial setup.

Serve as primary partner contact, troubleshoot partner integration issues, coordinate internal teams to meet partner needs, and report partner satisfaction and process gaps to leadership.

Manages a portfolio of SMB accounts as a trusted advisor. Leads renewals, identifies expansion opportunities, conducts QBRs, synthesizes customer feedback for Product, and measures business impact.

Respond to and resolve customer inquiries via email, document interactions in the CRM, collaborate with internal teams on complex issues, and identify inquiry trends to recommend system improvements.