Best Automation Companies to Work for in NYC, NY (112)

Work-Life Balance: The distributed-first Team Anywhere model provides real location flexibility and async norms that support sustainable schedules. U.S. employees also receive remote‑work allowances and ergonomic support that make remote setups more workable.

Benefits & Perks: Compensation packages commonly include generous parental leave, retirement matching, paid volunteer time, mental‑health resources, and monthly remote‑work stipends. These offerings are designed to support a distributed workforce and overall wellbeing.

Values & Integrity: Named values such as “Open company, no bullshit,” “Build with heart and balance,” and “Don’t #@!% the customer” are visible in culture artifacts and decisions. Openness and a documentation-first approach show up in day‑to‑day work and major product strategy choices.

Mission & Purpose: A clear mission to “empower people to snack right” and the “Snacking Made Right” platform appear in reporting, codes of conduct, and programs like Cocoa Life. This purpose orientation is visible across sustainability narratives and governance materials.

Market Position & Stability: Iconic global brands and operations across more than 150 countries provide scale, resources, and cross‑regional work opportunities. Brand reach and global footprint create chances to collaborate across functions and markets.

Career Growth: The company emphasizes “learn by doing,” ownership, and internal mobility, with many functions offering strong exposure and development. Structured development messaging and on‑the‑job learning pathways support advancement for proactive employees.

Benefits & Perks: Public materials outline PTO with bonus days, paid parental leave, wellness and technology allowances, a company shutdown, and tenure-based sabbaticals. This transparency makes the total rewards package easy to understand and plan around.

Learning & Development: Employees receive a yearly Level Up allowance alongside coaching, apprenticeship, and mentorship opportunities. Feedback suggests a strong emphasis on continuous growth and skill building.

Compensation: A published Career Ladder details skills, salary, and equity by role, signaling structured and transparent pay and leveling. This clarity helps people calibrate expectations around progression and compensation.

Career Growth: Employees often experience significant ownership and rapid impact within small, fast‑moving teams, with promote‑from‑within practices. Development tracks and budgets for tools, courses, and conferences support advancement.

Innovation & Products: The platform is positioned as AI‑native and enterprise‑grade, combining low‑code speed with pro‑code extensibility and strong governance. Day‑to‑day work focuses on shipping meaningful capabilities for internal apps and workflows used by large, regulated organizations.

Benefits & Perks: Compensation and benefits are described as competitive, with day‑one health coverage, flexible fully paid PTO including parental leave, and equity. Office and lifestyle perks include a Manhattan HQ with catered lunch, quarterly offsites, and support for learning and conferences.

Benefits & Perks: Benefits are described as comprehensive, including fully paid healthcare for employees and families, generous PTO, parental and fertility benefits, and remote-work stipends. Equity and performance bonuses are also highlighted as part of total rewards.

Team Support: Colleagues are often seen as smart, friendly, and helpful, with cross‑functional collaboration and regular standups reinforcing shared goals. Feedback suggests a cooperative, customer‑obsessed culture with peer recognition programs and company‑wide shoutouts.

Innovation & Products: An AI‑native, omnichannel CRM with a single customer timeline and active AI agents/copilots roadmap creates energizing, outcomes‑focused work. Quick feedback loops from CX teams provide visible impact for product, engineering, and go‑to‑market roles.

Market Position & Stability: A category leader in workflow/ITSM with strong brand reach and analyst recognition, plus high‑visibility AI partnerships and Knowledge 2026 launches, provides a stable platform with broad impact surface.

Innovation & Products: An AI‑first, product‑led strategy—highlighted by integrations like Anthropic’s Claude and “autonomous workforce” initiatives—offers cutting‑edge problems and leverage to ship AI‑augmented workflows at scale.

Learning & Development: Structured programs such as ServiceNow University, Career Journeys, mentorship, and internal mobility under the People Pact emphasize continuous growth and AI‑related upskilling across roles.

Compensation: Pay is characterized as top-tier for engineers and quants, with substantial performance bonuses and strong upside. Compensation is repeatedly highlighted as a standout strength among industry peers.

Benefits & Perks: Benefits are described as comprehensive, including company‑paid medical/dental in some regions, generous parental leave, mental‑health support, catered meals, and on‑site amenities like an NYC gym. Perks extend to 401(k) matching, family‑planning coverage, social events, and occasional company trips.

Team Support: Culture is portrayed as open, collaborative, and “kind,” with engineers treated as first‑class citizens and real project ownership. Shared meals, mentorship, and cross‑disciplinary work reinforce a supportive day‑to‑day environment.

Innovation & Products: The platform continues to launch features, deepen direct airline/hotel content, and announce partnerships and enterprise wins, signaling strong product momentum. Employer materials emphasize an all‑in‑one travel-and-expense approach with an AI-forward stance, reinforcing a product‑led culture.

Career Growth: The culture emphasizes ownership and merit-based advancement, with managers investing in development, internal mobility, and direct access to leadership. Feedback suggests ambitious individuals can progress quickly in a "high‑performance, high‑support" environment.

Market Position & Stability: Operating as a public company provides visibility into strategy and performance alongside ongoing geographic expansion. Press items and filings indicate continued growth initiatives that can create scope and opportunities across locations.

Mission & Purpose: The work is framed as bringing humanity and empathy to consumer finance and building an autonomous, compliant collections platform. Consumer trust, compliant operations, and better borrower experiences are emphasized as core goals.

Team Support: Colleagues are often described as thoughtful, kind, talented, and supportive, with leadership that ensures people feel heard. Collaboration, frequent feedback, and visible recognition rituals reinforce a sense of belonging and accountability.

Benefits & Perks: A hybrid policy, unlimited PTO, equity, learning and development stipends, comprehensive health coverage, commuter benefits, gym reimbursement, and a pet‑friendly NYC office are offered. Flexible schedules, generous parental leave, 401(k)/HSA support, and home‑office stipends for remote employees are also highlighted.

Work-Life Balance: Workload is actively managed through capacity monitoring and a high‑trust flexibility model where managers encourage people to sign off and recharge. Flexible PTO and a focus on outcomes over hours support sustainable pace.

Benefits & Perks: Compensation packages include equity, performance bonuses, and comprehensive health benefits alongside wellness resources like Talkspace and One Medical. Perks such as parental and fertility benefits, a 401(k), home‑office stipends, commuter benefits, and a pet‑friendly NYC office are highlighted.

Career Growth: Internal promotions and structured development (e.g., paid industry certifications, Udemy, and Lunch & Learns) are emphasized. Managers provide clear direction and challenge assumptions to support advancement and skill building.

Market Position & Stability: Active social presence, visible GCC launches, and a global footprint signal ongoing momentum and legitimacy. Public-facing materials and client wins portray an operating platform with growth energy.

Learning & Development: Client-facing work across cloud/AI and GCC buildouts provides hands-on exposure and rapid learning. Cross-border collaboration and varied assignments can broaden skills early.

Compensation: Pay is considered competitive for several technical roles, with timely compensation referenced in some roles. Packages tend to land mid-market, varying by client and assignment.