Top Tech Jobs & Startup Jobs in NYC, NY

Provide remote technical assistance via chat, email, and phone. Troubleshoot hardware, software, and network issues, deliver solutions or escalate as needed, maintain a knowledge base, and train customers to use products effectively.

Identify and pursue potential clients, follow up on leads, deliver sales presentations, negotiate pricing and contracts, close deals, meet targets, and maintain accurate sales records while ensuring customer satisfaction.

Manage customer onboarding and training, resolve inquiries, monitor customer health, build relationships, and collaborate with sales and product teams to drive upsell and long-term success.

Listen to audio or video recordings and accurately transcribe them into written documents. Proofread and edit for clarity, format per client requirements, maintain confidentiality, and meet deadlines.

Provide virtual instruction in subjects like math, English, and science via video calls; create lesson plans and assignments; track progress and give feedback; prepare students for exams and standardized tests; design engaging, interactive lessons to boost student engagement.

Create high-quality written content (blogs, articles, website copy), research topics for accuracy, optimize for SEO, edit and proofread, and collaborate with marketing to align content with brand strategy.

Develop and execute social media strategies to grow brand awareness and engagement. Manage accounts, create content calendars and posts, monitor performance, engage with followers, and collaborate with marketing and design teams on campaigns.

Enter and maintain accurate data in spreadsheets, databases, or CRM systems; verify and correct entries; maintain organized records; assist with data cleansing/audits; generate data reports.

Provide remote administrative support including calendar and meeting scheduling, email and call handling, travel and accommodation organization, creating presentations/reports/documents, and assisting with social media management and content planning.

Provide timely, remote customer support via phone, email, and chat. Resolve product/service issues, process orders, manage returns/exchanges, document interactions in CRM, and ensure customer satisfaction.