Top Tech Jobs & Startup Jobs in NYC, NY

Serves as strategic partner to the Head of Field Experience, translating strategy into priorities, coordinated execution, and measurable outcomes. Drives cross-functional alignment, executive communications, leadership decision-making, organizational effectiveness, and field connectivity. Oversees critical initiatives, synthesizes complex business information, develops recommendations and presentations, and builds relationships across Agency and enterprise functions to improve organizational performance.

Supports investment trading systems by setting up and reviewing Aladdin security masters, maintaining issuer data and limits, reconciling Aladdin with source systems, coordinating reports, and implementing system enhancements. The role also supports Bloomberg, Market Axess, and Tradeweb while partnering with technology and business teams.

Provides strategic legal counsel to New York Life’s Absence Management business on leave administration, disability, paid family and medical leave, workplace accommodations, employee benefits, insurance, and related products. Advises on regulatory developments, product lifecycle, operations, marketing, client arrangements, risk mitigation, and commercial contracts. Partners with cross-functional stakeholders, drafts and negotiates agreements, supports product launches, and develops scalable legal guidance and processes.

Own the wealth experience within NYL360 by translating advisor and stakeholder needs into prototypes, user stories, acceptance criteria, and sprint-ready backlogs. Coordinate with Design, Engineering, Data, Testing, and field teams; manage dependencies and delivery; support QA and user acceptance testing; document defects and resolutions; and contribute to releases, pilots, communications, and feedback loops. The role also requires applying AI tools and simplifying complex wealth and legacy-system workflows.

Supports administration, configuration, testing, integrations, releases, troubleshooting, and continuous improvement for SAP SuccessFactors Recruiting and Onboarding and Eightfold Talent Acquisition. Partners with Talent Acquisition, HR teams, Technology, and vendors to translate requirements into scalable solutions, resolve system issues, maintain documentation, support reporting, and improve recruiting and onboarding processes and user experiences.

Leads enterprise data analytics and insights initiatives, using statistical modeling, predictive analytics, dashboards, and performance metrics to guide strategic decisions. Partners with Digital Services, Operations, Product, Technology, and executive stakeholders to establish objectives, identify opportunities, optimize performance, and drive data-informed decision-making. Manages cross-functional analytics projects, communicates recommendations to leadership, and mentors team members.

Supports workforce planning and operations across a technology organization. Responsibilities include headcount and hiring planning, workforce analytics, reporting, organizational data quality, operating cadences, process improvement, cross-functional coordination, and executive communications. The role partners with Technology, Finance, Human Resources, Talent Acquisition, Procurement, and other stakeholders to translate business priorities into workforce plans and actionable insights.

The Director of AI/Agentic Experience Strategy leads AI-driven customer lifecycle strategies, facilitates AI experience design, and collaborates across teams to enhance consumer interactions in financial services.

Lead continuous improvement sustainability across a business unit by coaching senior executives, assessing CI maturity, translating findings into strategic priorities, and overseeing improvement plans. Drive value creation, productivity gains, balanced scorecard performance, and sustained adoption of CI systems. Facilitate cross-functional forums, deliver training, integrate advanced CI tools, and influence enterprise methodology through the Center of Excellence. Partner with leaders across functions to embed CI into strategy, planning, and performance reviews.

Manages absence and leave cases, including FMLA, PFML, CPL, and ADA, by investigating eligibility, reviewing medical certifications, applying legal and policy requirements, communicating decisions, coordinating extensions, and supporting return-to-work needs. The role works with employees, employers, medical professionals, clients, and vocational rehabilitation counselors while meeting service, quality, compliance, and processing-time standards.