Top Tech Jobs & Startup Jobs in NYC, NY

Leads a controls support engineering team responsible for post-commissioned warehouse automation systems. Oversees technical issue resolution, escalations, resource allocation, documentation, system reliability, and customer satisfaction. Develops measurable cross-training programs across multiple controls platforms, tracks capability progress through KPIs and skills matrices, and mentors team members. Collaborates with software, mechanical, and site operations teams to improve system performance and support processes.

Owns the end-to-end Problem Management lifecycle for recurring and high-impact incidents affecting warehouse automation systems. Leads root-cause analysis, maintains problem records and known-error documentation, coordinates corrective and preventive actions, supports major incidents, and validates permanent fixes. Investigates issues across WES, WCS, WMS, PLCs, robotics, infrastructure, databases, networks, and integrations. Partners with engineering, operations, support, customers, and vendors while coordinating change and release activities to improve reliability and reduce operational disruption.

Leads globally distributed software development and Agile teams supporting warehouse control, warehouse execution, and optimization products. Oversees software strategy, architecture, delivery, technical quality, integrations, troubleshooting, R&D, budgets, and continuous improvement. Develops engineering talent, mentors leaders, coordinates QA and infrastructure teams, and ensures scalable, resilient distributed systems meet client and business objectives. Requires supply chain execution expertise, strong software engineering knowledge, supervisory experience, and up to 20% domestic and international travel.

Owns the operational health of escalated customer accounts in warehouse automation environments. Coordinates incident response, root cause analysis, corrective actions, post-incident reviews, hypercare, account reporting, and cross-functional resolution across engineering, software, controls, infrastructure, and third-party teams. Builds trusted customer relationships, translates technical findings into operational language, tracks risks and commitments, and supports stabilization of 24/7 customer operations, including off-hours P1/P2 escalations.

Senior customer-facing delivery leader responsible for end-to-end execution of multiple, concurrent automation programs across dispersed sites. Owns stakeholder relationships, financial performance, risk management, and cross-functional coordination to deliver MHE, robotics, WCS/WMS, and integrated software implementations while mentoring teams and ensuring program alignment with customer and company strategy.

The Mechanical Engineer will design project requirements, manage engineering schedules, interface with clients, and support installation efforts while ensuring compliance with specifications. They will lead engineering teams, manage project scope, and communicate effectively across departments.

The Controls Engineer confirms design and functionality of automated sortation systems by troubleshooting, programming PLC and HMI, and supporting project delivery with a focus on industrial controls.

Lead delivery and customer relationship for large, multi-site automation programs (typically >$60M). Own end-to-end project execution, cross-functional coordination, financial and risk management, and governance. Mentor project teams, drive operational excellence, and ensure integrated delivery of MHE, robotics, controls, software, commissioning, and go-live activities.

Lead targeted, vertical-based sales of Fortna's supply chain solutions, managing complex, consultative selling cycles for integrated hardware and software implementations. Build industry plans, develop client business cases, manage account/opportunity plans, respond to RFPs, and represent Fortna at industry events while leading team-based sales efforts and maintaining client relationships.

The Senior Electrical Program Engineer provides expertise in pre-award engineering projects, ensuring compliance with technical standards, managing scopes, schedules and budgets, and facilitating communication across teams.