Top Tech Jobs & Startup Jobs in NYC, NY

Own activation, growth, and retention of partner-referred customers. Build and maintain partner relationships (Accounting, PE, VC), deliver partner onboarding and enablement, drive scalable customer onboarding, collaborate with Product and Engineering on feedback and solutions, and meet/exceed performance targets.

The Senior Scaled Customer Activation Manager will onboard and activate a large portfolio of customers, drive adoption of Ramp's platform, and ensure a high-quality customer experience while managing multiple tasks efficiently.

The role involves overseeing customer onboarding, ensuring successful activation and retention, managing multiple accounts, and collaborating with product teams.

Partner with Account Executives to design and demo tailored Ramp financial solutions, evaluate customer requirements, drive technical implementations, and coordinate with Product and Post-Sales teams to ensure successful activation and product-fit.

Plan and execute virtual webinars, workshops, and online events that drive lead generation. Manage platform setup, speaker prep, promotion, production, vendor partnerships, performance tracking, and post-event enablement and repurposing to support marketing and sales.

Own and scale SDR onboarding and continuous enablement to reach full productivity in 90 days; build segment-transition and multi-product readiness programs; run data-driven targeted enablement and SPIFFs; create manager-facing coaching infrastructure and measurement with Sales Ops; formalize AI and tooling adoption across the SDR org; translate leadership priorities into field-ready discovery and tactics to improve rep output and ramp speed.

The Software Engineer will build and maintain systems to enhance developer efficiency for 300 engineers, focusing on CI/CD pipelines and infrastructure reliability, while managing production incidents and ensuring system performance.

The Technical Program Manager will lead complex engineering programs, ensure effective communication between teams, and improve incident response processes while utilizing AI technologies.

Support senior leaders in Legal and Finance by managing calendars, inboxes, and confidential materials, while ensuring smooth operations and effective communication.

As a Customer Activation Manager, you will manage the implementation and onboarding for new strategic enterprise customers, driving product utilization and revenue.