Top Tech Jobs & Startup Jobs in NYC, NY

Supports customer deployments of AI-powered finance products by reconciling financial data, investigating discrepancies, validating product workflows, and resolving launch issues. Works with customer accounting teams and internal Product and Engineering partners, tracks blockers, documents processes, and identifies opportunities for automation. Requires audit or assurance experience, strong accounting and spreadsheet skills, client communication, attention to detail, and willingness to work in person four to five days weekly.

The Lead Economist will build EliseAI’s housing economics research and market insights function. Responsibilities include analyzing proprietary data, creating housing benchmarks and reports, developing compelling narratives, presenting findings to executives, clients, and media, and partnering with marketing, product, and data teams. The role will also expand research through media and academic partnerships and strengthen the company’s employer brand. Candidates need strong quantitative storytelling, modern data-stack skills, housing interest, and willingness to work in-office four to five days weekly.

Supports and scales revenue operations across Sales, Marketing, Finance, Legal, and Customer Operations. Responsibilities include improving workflows, maintaining GTM systems and data integrations, supporting deal desk and quote-to-cash processes, managing sales requests, building dashboards, identifying process gaps, and translating business needs into technical solutions. The role requires strong analytical execution, SQL proficiency, cross-functional communication, and comfort working in a fast-paced, fully in-office environment.

Provide tier 1 and tier 2 technical support through Zendesk, troubleshoot and resolve complex client issues, escalate when needed, and maintain clear customer communications. Document knowledge-base content, analyze recurring issues, audit and coach an AI support chatbot, relay user feedback, and contribute to product improvements. The role requires strong technical, analytical, and communication skills and five days per week in the office.

Build EliseAI’s product enablement function from the ground up for go-to-market teams. Develop training strategies, curricula, video and e-learning content, webinars, certifications, documentation, and value-based demo programs. Partner with Product, Product Marketing, Sales, and subject matter experts to support launches and improve field readiness. Track proficiency, adoption, utilization, expansion, and NPS metrics, using data and AI to continuously improve enablement programs.

Legal Counsel supporting a rapidly growing AI SaaS company across commercial contracting, regulatory compliance, corporate governance, HR matters, and financial operations. Responsibilities include drafting and negotiating contracts, managing compliance projects, monitoring legal developments, delivering training, advising stakeholders and customers, and handling ad hoc legal initiatives. The role requires strong legal research, drafting, communication, organization, and financial literacy skills, along with New York bar admission and a willingness to work in person in New York City.

Supports Customer Success Managers with customer onboarding, adoption, engagement, retention, training, and outreach. Uses platform expertise and customer health data from PlanHat, Zendesk, Slack, and similar tools to identify risks, recommend action plans, and improve customer outcomes. Collaborates with Product, Support, and Sales teams, contributes to scalable customer success practices, and helps enhance operational efficiency and customer experience.

Design and scale user experiences for an accounting platform, translating complex finance workflows into intuitive solutions. Responsibilities include prototyping, interactive flow design, cross-functional collaboration with product and engineering, independent project leadership, design system evolution, and introducing frameworks that improve quality and execution speed. The role requires strong visual craft, systems thinking, autonomy, and experience solving complex B2B SaaS problems.

Lead product strategy and execution for EliseAI’s Housing business, building AI-native workflows that automate property operations and improve resident experiences. Partner with customers and cross-functional teams to identify pain points, define requirements, prioritize roadmaps, launch features, and analyze product performance. The role requires strong product judgment, analytical thinking, ownership, and willingness to work in the office 4–5 days per week.

Designs, implements, and maintains security controls for EliseAI’s systems, applications, cloud infrastructure, data, and users. Responsibilities include automating asset, vulnerability, and patch management; adopting developer security tooling; embedding secure application primitives; strengthening AWS security; guiding secure development; assessing and remediating vulnerabilities; communicating risk; and overseeing security documentation and initiatives.