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Design, implement, and maintain observability features: large-scale data ingestion/storage/processing, visualization tools, frontend integrations, reliability via testing, and collaborate across product, design, and infrastructure while engaging with open-source communities and user feedback.

Lead creation of repeatable enterprise sales plays and value models that enable AEs to win consumption-based deals. Map product features to buyer outcomes, build ROI/business cases, train on pricing/packaging, run win/loss analysis, and create MEDDPICC coaching tools. Bridge Product, Engineering, and Sales to convert launches into field-ready assets and improve pipeline velocity and deal conversion.

This role involves evolving Vercel's developer ecosystem strategy, managing sponsorships, enhancing visibility, and representing Vercel at key developer events.

As a Recruiting Coordinator, you will manage candidate communication, coordinate interviews, and support the recruiting team using platforms like Gem and Greenhouse.

Lead Partner Operations for Vercel's Partnerships function: own PRM and partner tech stack, implement partner program processes (deal registration, MDF, tiering), integrate partner flows with GTM systems and finance, run Marketplace operations, build reporting and KPIs, and partner with cross-functional stakeholders to drive partner-sourced revenue growth.

Drive repeatable technical proof for enterprise sales by building POC playbooks, reference architectures, benchmarks, and competitive frameworks. Enable AEs and SEs via training, field-ready assets, and technical narratives for AI and platform products. Measure impact on deal velocity and win rates while feeding product and win/loss insights back to engineering and product teams.

Build and operate trust and safety systems protecting Vercel developers and projects from abuse at internet scale. Analyze threat actor behavior and abuse patterns, develop LLM-driven detection and prevention techniques, create production-ready mitigations, and maintain datasets, tools, and evaluation pipelines. Collaborate with security, product, and infrastructure teams to move research into scalable production systems.

Own the strategy, roadmap, pricing, packaging, metrics, and launches for Vercel’s observability products, including logs, tracing, drains, and telemetry integrations. Partner with engineering, design, enterprise customers, sales, solutions, finance, and marketing to improve debugging and monitoring experiences, define native versus integrated capabilities, and drive adoption and expansion.

Own and grow a portfolio of existing Vercel customers by driving renewals, expansions, and retention. Develop account plans, generate pipeline from usage signals and research, run end-to-end sales cycles, mitigate customer risk, and coordinate cross-functional teams to deliver technical and business outcomes. Maintain forecasts, leverage AI/automation, and share plays and insights to improve team performance.

Own strategy, design, and execution of Vercel's global benefits across 30+ countries. Evaluate a U.S. self-insured plan, manage vendors and EOR partners, lead open enrollment, control benefits budgeting and compliance, and build scalable processes and systems.